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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 61068 Views
  • 16 replies
  • 37 likes
  • 61068 Views
  • 16 replies
  • 37 likes

Student account trouble

I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice and I still don't have the premium. Please help

  • Newbie
  • I tried to sign up for the student account. I entered my card number and then it said it didn't recognize me as a student at my college when I am a student. It has already charged my account twice an...
  • MattSuda
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • charging my account
    Troubleshooting
  • 510 Views
  • 1 replies
  • 0 likes

No more free spotifuggle on my i phone !!??

Can't get free listening anymore on i-phone 4s. It displays the "go premium" Spotify ad. I click on "got it", as I usually do to get rid of itand it just stays stuck.

  • Newbie
  • Can't get free listening anymore on i-phone 4s.  It displays the "go premium" Spotify ad.   I click on "got it", as I usually do to get rid of it and it just stays stuck.
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Offline playlist sync - 2 devices (ipod / ipad) different sync

Hello, I hope this is an easy one to answer.. I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. But I do not have the enough capacity on my iphone.. Is there a way to...

  • Visitor
  • Hello,   I hope this is an easy one to answer..   I have quite an extensive music synced offline on my ipad. Now, when I open spotify on my iphone it also tries to sync all the songs. B...
  • user-removed
  • Not applicable
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Cant control volume

I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my accountSomeone help me pleaSe!!!

  • Newbie
  • I updated the app today on my iphone but when im playing music I can't find the volume icon ans I cant see the other phone sincronized with my account Someone help me pleaSe!!!
  • 289 Views
  • 0 replies
  • 1 likes
  • 289 Views
  • 0 replies
  • 1 likes

Covers Iphone 6

Hi, Can we put missing covers to a local file?....is there any way to achieve this?... Thanks.

  • Casual Listener
  • Hi,   Can we put missing covers to a local file?....is there any way to achieve this?...   Thanks.
  • marcometal
  • Casual Listener
  • 475 Views
  • 4 replies
  • 0 likes
  • 475 Views
  • 4 replies
  • 0 likes

Solved!! Spotify running

I see everyone talking about the Spotify Running feature. What is this?

  • Regular
  • I see everyone talking about the Spotify Running feature. What is this?
  • DasPeter
  • Community Legend
  • 1043 Views
  • 1 replies
  • 0 likes
  • Spotify running
  • 1043 Views
  • 1 replies
  • 0 likes

change the country

Hello,How many times can I change my country in spotify free? And how can I do it?Thank you so much!

  • Newbie
  • Hello, How many times can I change my country in spotify free? And how can I do it? Thank you so much!
  • DasPeter
  • Community Legend
  • 1263 Views
  • 1 replies
  • 1 likes
  • 1263 Views
  • 1 replies
  • 1 likes

Solved!! Problem with image

Hello everyone, i have a problem with Spotify on my iPhone. Why it is like this now? Usually the picture is much bigger. Thanks for your help.

IMG_5264[1].PNG
  • Casual Listener
  • Hello everyone, i have a problem with Spotify on my iPhone.  Why it is like this now? Usually the picture is much bigger.  Thanks for your help.      
  • user-removed
  • Not applicable
  • 517 Views
  • 5 replies
  • 0 likes
  • 517 Views
  • 5 replies
  • 0 likes

Solved!! playing a station continously

I am a premium customer. When playing a sation, after one song Spotify quits!

  • Regular
  • I am a premium customer. When playing a sation, after one song Spotify quits!
  • 12161232002
  • Casual Listener
  • 571 Views
  • 8 replies
  • 0 likes
  • 571 Views
  • 8 replies
  • 0 likes

Bad sound quality compared to windows version

I use spotify premium for all my audio.At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances.I noticed when I play spotify music on the minix (spdif passthrough to my deno...

  • Casual Listener
  • I use spotify premium for all my audio. At this moment I have a win8.1 htpc and my new bought minix x8-h plus (android box) next to each other so I can compare performances. I noticed when I play...
  • jamienieuwland1
  • Casual Listener
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Offline mode syncs just half the songs

Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the only list i have available on offline mode and it ha...

  • Newbie
  • Hello, i have a problem that even though i listened to this list for about 20 times, and never skipped a song, just half of my songs are downloaded so i can use them on my offline list. This is the o...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

iPhone 5 not showing up in devices on Spotify for Windows

Hello everyone, I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop version. I have deleted and redownloaded both for the iPhone ...

  • Newbie
  • Hello everyone,   I am a recent Spotify premium member, and I would like to sync my iPhone with Spotify so I can save playlists to my phone. It is not showing up under devices on the desktop...
  • kwamin
  • Regular
  • 2809 Views
  • 3 replies
  • 0 likes
  • devices
    iphone
    Not showing up
  • 2809 Views
  • 3 replies
  • 0 likes

Solved!! Include description in my published playlist

I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see attached screenshots).I use the desktop PC client, iP...

  • Music Fan
  • I am trying to figure out how to include a short description to show in my published (public) playlist. I know it can be done, as there are examples of playlists that have a short description (see at...
  • MattSuda
  • Spotify Star
  • 15108 Views
  • 1 replies
  • 2 likes
  • 15108 Views
  • 1 replies
  • 2 likes

Login without facebook

I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent that from happening to me. It won't let me login on my...

  • Newbie
  • I created my spotify account using Facebook. I want to use my email without clicking "log in using Facebook." My sister deleted her Facebook and lost her music on spotify after. I want to prevent tha...
  • Taylor
  • Community Legend
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Online

Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!

  • Newbie
  • Why can't I play my playlist on offline mode on my iPhone, yet on my iPad it allows me to? I use my phone to listen to music on the go and would rather it worked on that, please help!
  • MattSuda
  • Spotify Star
  • 303 Views
  • 2 replies
  • 0 likes
  • Mac
  • 303 Views
  • 2 replies
  • 0 likes

Songs Not Playing On IOS

When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the same problem! Pretty upset because I'm paying for Pre...

  • Casual Listener
  • When using Spotify on my iphone, the songs are not playing. It has nothing to do with internet connection. They just aren't playing. I have reinstalled the app on my phone and I'm still having the sa...
  • Ivan92
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Spotify not working
  • 447 Views
  • 1 replies
  • 0 likes

Playlists Load, But Songs & Radio Won't Play

Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ignoring me.

  • Newbie
  • Trying to stream on iPhone 6+. At first, songs would play for 30 seconds, then stop. Now, they won't play at all. Didn't do anything - this just started happening out of the blue. @SpotifyCares is ig...
  • adriennestorrs
  • Casual Listener
  • 527 Views
  • 1 replies
  • 0 likes
  • 527 Views
  • 1 replies
  • 0 likes

All menus disappearing

Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc, all that shows up is artwork and I can only swipe ...

  • Newbie
  • Somebody please help me - I have spotify premium on my iPhone and have the latest update but when I choose and album or playlist to play, if I click on it more than twice to see available tracks etc,...
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Update problem.

Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stopping.I pay the hefty Australian premium fee of $15, an...

  • Casual Listener
  • Since the most recent update, streaming will cease at random if I move away from the app. I cannot browse the Internet or perform any other activity with spotify in the background, without it stoppin...
  • Rakesludge
  • Casual Listener
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

What speaker would allow you to stream Spotify Premium in a Hospital through Ipad or mac laptop?

I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bluetooth or the hospitals wifi network. The hospital...

  • Casual Listener
  • I am trying to find out what kind of speaker to get so that someone staying in the hospital for two weeks will be able to stream their spotify premium through their ipad or mac laptop using either bl...
  • Swanny
  • Community Legend
  • 299 Views
  • 3 replies
  • 0 likes
  • 299 Views
  • 3 replies
  • 0 likes