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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32667 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96621 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1087 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294340 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124046 Views

19 replies

38 likes

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  • 19 replies
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Solved!! Download top country

Good morning! Anyone could help me?I'm looking forma download a list, but i can't. I'm a premium user, but i can't download top countries lists. Is it imposible?I want to download "the top 50 from Argentina'Thanks!

Newbie

Good morning! Anyone could help me? I'm looking forma download a list, but i can't. I'm a premium user, but i can't download top countries lists. Is it imposible? I want to download "the top 50...

nunnnun

Community Legend

834 Views

1 replies

0 likes

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  • 1 replies
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How to unsync songs on Iphone?

How to unsync songs on Iphone? When I started to sync songs on spotify on my Iphone it totally eat up all my memory. How do I unsync them? Thanks!

Newbie

How to unsync songs on Iphone?   When I started to sync songs on spotify on my Iphone it totally eat up all my memory. How do I unsync them?   Thanks!

KindigerJ

Newbie

2205 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My spotify is not detecting my device.... HELP

Hi, i have make sure my computer and my mobile is on the same wifi and both log in to my acccount. But my spotify is not showing the device, and my device is not showing the full number of songs in the playlist. On computer, i have a playlist with 54...

Casual Listener

Hi, i have make sure my computer and my mobile is on the same wifi and both log in to my acccount. But my spotify is not showing the device, and my device is not showing the full number of songs ...

azheat7

Newbie

1853 Views

4 replies

0 likes

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  • 4 replies
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Limited search funtion

Hi! Can I seek help in why can't I search certain artist or song in my iPad but I can find it in my web player?

Newbie

Hi! Can I seek help in why can't I search certain artist or song in my iPad but I can find it in my web player?

406 Views

0 replies

0 likes

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Got Running but where is NOW?

I got the Running tab two weeks ago but I am still waiting for the NOW tab. What is the status of the rollout? I am a premium subscriber and would think that it would have been right behind the Running rollout. It was announced over a month ago, how ...

Music Fan

I got the Running tab two weeks ago but I am still waiting for the NOW tab.  What is the status of the rollout?  I am a premium subscriber and would think that it would have been right behi...

mapuya19

Community Legend

595 Views

1 replies

0 likes

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  • 1 replies
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Solution to shuffle problem

This occurred to me during free version and premium version. However there is a solution to the problem in the free version. After every 3 advertisements the songs re-shuffle (like a pack of cards) and are rearranged. The fault in the shuffle version...

Newbie

This occurred to me during free version and premium version. However there is a solution to the problem in the free version. After every 3 advertisements the songs re-shuffle (like a pack of cards) a...

811 Views

0 replies

0 likes

Solution to shuffle problem
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Why did you get rid of the timer on songs?

As a cycle instructor, I was really disappointed when Spotify removed the timer that shows the progression of a song. Group exercise instructors use this timer to cue their classes. Without the timer, it makes it really difficult to cue. Please bring...

Newbie

As a cycle instructor, I was really disappointed when Spotify removed the timer that shows the progression of a song. Group exercise instructors use this timer to cue their classes. Without the timer...

Jordi

Community Legend

720 Views

1 replies

0 likes

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IPod Nano 7

Hallo, wie bekomme ich die Musik auf meinem IPod Nano 7 Gruß Silvia

Casual Listener

Hallo,  wie bekomme ich die Musik auf meinem IPod Nano 7   Gruß Silvia

SilviaGießelman

Casual Listener

569 Views

2 replies

0 likes

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  • 2 replies
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cancelling free trials

how do I cancel my 30 day free trial so I can download the 60 day free trial without being charged £13 when the 30 day one runs out?

Newbie

how do I cancel my 30 day free trial so I can download the 60 day free trial without being charged £13 when the 30 day one runs out?

LordRollin

Community Legend

533 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists gone from iPad spotify

I'm using the latest Spotify app on my iPad but the thirty or more playlists I created over the last few years have disappeared, with just half a dozen or so remaining. Official advice suggests I accidentally deleted them. I didn't. The delete contai...

Newbie

I'm using the latest Spotify app on my iPad but the thirty or more playlists I created over the last few years have disappeared, with just half a dozen or so remaining. Official advice suggests I acc...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Spotify jacks my lock screen when not playing, acts as if it's still playing

I'm going to start a new thread on this because I can't take it anymore and I don't want it tucked away as part of another thread: Every 3rd time (or more), when pausing Spotify, the album artwork remains on my lock screen, and the play icon next to ...

Roadie

I'm going to start a new thread on this because I can't take it anymore and I don't want it tucked away as part of another thread:   Every 3rd time (or more), when pausing Spotify, the album a...

Arcrii

Newbie

5226 Views

7 replies

0 likes

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  • 7 replies
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Premium Account shuffle only

Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers

Newbie

Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers

kbrooksc

Community Legend

647 Views

1 replies

0 likes

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  • 1 replies
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Different playlists and sings on mac and iphone

If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone, logging in and out, syncing it from my mac and re...

Newbie

If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone...

lexymorgan

Newbie

1202 Views

3 replies

0 likes

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  • 3 replies
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Playlist not showing up on iPhone Spotify App...

Hi all, I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway... I've been a premium member for about 3 years now and I've never had this issue before. I've created some new playlists while using my account on my c...

Casual Listener

Hi all,   I'm sure this come up before, but I don't wanna search through thousands of feeds. Anyway...   I've been a premium member for about 3 years now and I've never had this issue b...

knr41095

Music Fan

885 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Price for spotify

I though I should only be charged 99 DKK for Spotif,y but have been charged for many months 129 DKK. Why?

Casual Listener

I though I should only be charged 99 DKK for Spotif,y but have been charged for many months 129 DKK. Why?

DennisBorsting

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
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Missing playlists

Have went from android to iPad and lost my playlists,when I log in it gives me profile and recognises me through my username but no playlists

Newbie

Have went from android to iPad and lost my playlists,when I log in it gives me profile and recognises me through my username but no playlists

Mattosaurus

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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Solved!! Removing Artists from Your Music

Hello,I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore.However, in order to remove these songs from my music, I have to remove them individually, which is time consuming.Strangely, there is no way...

Newbie

Hello, I have made alot of songs available for me offline, and alot of them I don't want to listen to anymore. However, in order to remove these songs from my music, I have to remove them individua...

nunnnun

Community Legend

2192 Views

2 replies

0 likes

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  • 2 replies
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Solved!! track timer on iPhone app not staying visible during song playback

I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap the area on the phone where the timer is displayed. ...

Casual Listener

I rely on the track timer during song playback, up until today it worked just fine, however now it shows up only when the song starts, then disappears and will reappear for about 2 seconds if I tap t...

nunnnun

Community Legend

1479 Views

4 replies

2 likes

  • 1479 Views
  • 4 replies
  • 2 likes

iPhone: Spotify app playlist doesn't load all songs

Hi Guys, I created a playlist on my computer with at least 50+ songs on it.However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 19 songs and then that's it. Does anyone have an idea what's ha...

Gig Goer

Hi Guys,   I created a playlist on my computer with at least 50+ songs on it. However, on my iPhone, despite recognising the playlist correctly, it won't recognise all songs!? It only shows 1...

swisscub

Gig Goer

1748 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify CONNECT not working with version 3.3.0

Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT). The client appears in the list of devices. When I choose it, not much is happening (very short animation of the symb...

Visitor

Since I upgraded the Spotify app to version 3.3.0.1640 on my iPad, it cannot establish a connection to my client radio (via CONNECT).   The client appears in the list of devices. When I choose...

user-removed

Not applicable

1653 Views

7 replies

0 likes

  • 1653 Views
  • 7 replies
  • 0 likes