Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43367 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109037 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437794 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301889 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery. Ever since Neil Young's catalog was removed from Spotify, I've avoided turning the wifi on on the phon...
I currently use an older iPhone 4 as an iPod of sorts to sync most of my Spotify library to, and I then keep the phone on airplane to save battery. Ever since Neil Young's catalog was ...
Community Legend
1065 Views
1 replies
0 likes
I can go every day to my playlist and always hear the ssame 20 or so songsany ideas?
I can go every day to my playlist and always hear the ssame 20 or so songs any ideas?
Casual Listener
887 Views
2 replies
1 likes
Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.
Comprei o premium, mas não consigo fazer upgrade. Continuo apenas com """benefícios""" do spotify free.
Casual Listener
1275 Views
1 replies
0 likes
Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.
Quisiera saber si alguien sabe para qué sirve la función de "sonidos de respuesta" que esta en preferencias / reproducción.
Not applicable
2787 Views
9 replies
2 likes
Please spread this
Please spread this
Not applicable
1083 Views
4 replies
0 likes
There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.
There is a user I can only view through my desktop but when I tap her name on the app it says try again. As though she only exist on the desktop version of spotify.
384 Views
0 replies
0 likes
I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connection. On my laptop everything is still there, just not...
I opened the app and went to Starred, but it showed that there were no tracks in the playlist. The list says it's still loading, but it takes forever. It has nothing to do with the internet connectio...
714 Views
0 replies
0 likes
Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.
Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.
415 Views
0 replies
0 likes
I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure what to do!
I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure wh...
Community Legend
444 Views
1 replies
0 likes
Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I don't have it! How come?
Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I d...
Casual Listener
654 Views
2 replies
0 likes
Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it loses the offline from the first device. i have tried...
Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it lo...
294 Views
0 replies
0 likes
Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that? Really dont want to use itunes.
Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that? Really dont want to use itunes.
Spotify Legend
5113 Views
5 replies
0 likes
I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the suggestions and none are working. Help please????
I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the ...
Spotify Legend
423 Views
1 replies
0 likes
I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?
I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?
586 Views
0 replies
0 likes
this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in data - 1.1gb burned up yesterday in 15 minutes of s...
this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in ...
Gig Goer
679 Views
3 replies
0 likes
Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone
Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone
279 Views
0 replies
0 likes
Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginningChanging between songs takes far too longScrolling is very slowThe...
Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginn...
945 Views
0 replies
0 likes
Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...
Hi, I reset the mobile data statistic of my iphone on 2015-07-25. The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a download...
Newbie
1010 Views
5 replies
0 likes
Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me. I have used Spotify's help Q and A suggestions to...
Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me...
Spotify Legend
7955 Views
7 replies
1 likes
Hi, I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app. Interestingly, the songs are playing when they connect to my car's bluetooth, but if I want t...
Hi, I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app. Interestingly, the s...
Community Legend
1102 Views
4 replies
1 likes
