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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31084 Views

40 replies

9 likes

  • 31084 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95705 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294019 Views

60 replies

15 likes

  • 294019 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123911 Views

19 replies

38 likes

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  • 19 replies
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Spotify (login failed error)

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like deleting the app... I've also disconnect it from F...

Casual Listener

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like...

Jason

Spotify Legend

699 Views

2 replies

0 likes

Help me!
  • 699 Views
  • 2 replies
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iPhone app freezes if I start offline

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version of Spotify

Casual Listener

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version ...

Jason

Spotify Legend

887 Views

3 replies

0 likes

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  • 3 replies
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Help needed getting local files from PC spotify to mobile app.

Hey, I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playlist. However, I'm having trouble figuring out how to access t...

Newbie

Hey,   I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playli...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
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Overseas Listening

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

Newbie

I made my account in the U.S. But am in England for holiday. It says that I cannot use spirit overseas for more than 14 days? However I live in Dubai. Once I go back to Dubai will the account work?

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
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Solved!! Error 127/"An Error Occurred, Try Again"

Hi there,I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the library without this error.The red bar with Error 127 is vi...

Regular

Hi there, I suddenly developed this issue following a storage limit warning stopping me from searching the library. I seem able to play my own playlists, radio, Now, etc. but can't search the libr...

Whiteroam

Regular

5745 Views

3 replies

0 likes

error 127
try again
  • 5745 Views
  • 3 replies
  • 0 likes

Can not login on iphone to my existing spotify account

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email address). This is true but the thing is that I am not tr...

Casual Listener

I have changed device to iphone. When I try to login on Spotify I get the message "Du har redan skapat ett konto med den här e-postadressen" (You have already created an account with this email ...

Jason

Spotify Legend

975 Views

1 replies

0 likes

  • 975 Views
  • 1 replies
  • 0 likes

total playlist length

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

Newbie

I cannot find the total time of my playlists using the I pad app. i read it was to be by the offline toggle. it is not on the I pad. super annoying.

reillybramble

Newbie

1971 Views

2 replies

0 likes

  • 1971 Views
  • 2 replies
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Solved!! Spotify crash on start

Iphone 4iOS 7.1.2Hello. Spotify has recently begun crashing on start. I have been unable to start it at all.As soon as I discovered this issue, I did the following things:1. Close all apps. Open Spotify. Crash.2.) Restart device. Crash.3.) Uninstall/...

Visitor

Iphone 4 iOS 7.1.2 Hello. Spotify has recently begun crashing on start. I have been unable to start it at all. As soon as I discovered this issue, I did the following things: 1. Close all a...

mchangesq

Music Fan

2657 Views

11 replies

0 likes

Spotify crash iphone 4 iOS7.1.2 (current)
  • 2657 Views
  • 11 replies
  • 0 likes

Local files aren't syncing to iPhone

I'm trying to add local files to my iPhone. I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new playlist appears on my phone) yet when I set 'Available offline'...

Visitor

I'm trying to add local files to my iPhone.   I've followed all the instructions provided. I added them to a new playlist on the desktop application, synced to my phone correctly (the new play...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

option to listen offline doesn't come up

when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s

Casual Listener

when i listen to a playlist the listen offline tab doesnt show up. i have a premium subscription and am using an i phone 4s

DasPeter

Community Legend

486 Views

3 replies

0 likes

  • 486 Views
  • 3 replies
  • 0 likes

Spotify posting to wrong twitter account - help!

How do I disconnect Twitter on ipad from posting to a particular twitter account? I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify (premium) it posts to the sports club Twitter.....embarr...

Casual Listener

How do I disconnect Twitter on ipad from posting to a particular twitter account?  I have my own Twitter account and one that I manage for a sports club, and every time I save a track on Spotify...

BucksBlackCat

Casual Listener

723 Views

2 replies

0 likes

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  • 2 replies
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Spotify doesn't play more than one song on iPhone /

Spotify doesn't play more than one song on iPhonealready deleted and reinstalled app, which didn't help

Regular

Spotify doesn't play more than one song on iPhone already deleted and reinstalled app, which didn't help

Renauer

Regular

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
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cannot log in to supported apps

Hi, I have an iphone 5s w/ spotify premium, which works great. But I also have soundhound and runkeeper apps that are supported with direct linds to spotify. However, whenever I try to connect those apps to spotify, I end up in some kind of loop. It ...

Newbie

Hi, I have an iphone 5s w/ spotify premium, which works great.  But I also have soundhound and runkeeper apps that are supported with direct linds to spotify.  However, whenever I try to co...

241 Views

0 replies

0 likes

  • 241 Views
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Disappearing new downloaded and offline saved albums

Dear anybody,I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a couple of his albums and then saved and downloaded all the s...

Newbie

Dear anybody, I'm a Spotify premium user for about 1 year now. All of a sudden problems arose with new downloaded albums and offline saved songs. Ones I've searched for a new artist, added a coupl...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Unsaving offline tracks from any menu

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline from anywhere?

Music Fan

Noticed that if you download a track from, say, the playlist menu, you can't remove it unless you access it through the same menu. Wouldn't it make more sense to be able to deselect available offline...

492 Views

0 replies

0 likes

iOS
save to device
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Solved!! ? How turn of shuffle off on spotify premium: iPhone app?

I have Sp Premium and cannot turn the shuffle off in my iOS App ?????? Current posts do not address this Thanks

Casual Listener

I have Sp Premium and cannot turn the shuffle off in my iOS App  ?????? Current posts do not address this  Thanks

bualosh

Newbie

4121 Views

4 replies

2 likes

  • 4121 Views
  • 4 replies
  • 2 likes

Solved!! All my songs disappered

Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened

Casual Listener

Today I opened spotify and when I clicked on songs all of the songs that I have saved where gone I don't know what to do or what happened

codylane101

Casual Listener

1662 Views

11 replies

0 likes

  • 1662 Views
  • 11 replies
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Solved!! Spotify crashes on iPhone 5s

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premium user for years and never met this before

Casual Listener

My Spotify and iOS are the latest version, today when I open the app on my iPhone 5S the iphone will reboot immediately, I tried to unistall and reinstall the app but the problem is still! I'm premiu...

Miss9090

Newbie

1729 Views

8 replies

0 likes

  • 1729 Views
  • 8 replies
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Solved!! iPad app crashing after update v3.6.0.923

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt working. I tap to play and the app crashes every sin...

Casual Listener

Hi, after spotify was updated just 1-2 days ago its totally an unusable app. I can search for music i can do everything but i cant play a song... Dont know what they updated but the main thing isnt w...

Jafitzpa12

Casual Listener

2770 Views

12 replies

1 likes

Crash
crashing
updatefail
  • 2770 Views
  • 12 replies
  • 1 likes

Solved!! your music

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

Casual Listener

i can't access my artists page in "Your music" when i'm offline shouldn't i be able to since its all music i downloaded onto my phone anyways?

nunnnun

Community Legend

666 Views

1 replies

0 likes

  • 666 Views
  • 1 replies
  • 0 likes