Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 395174 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
iPhone Unable to Search. "An Error Occurred - Try again" I am PremiumI am Not OfflineI reset My iPhonePlease HelpArmando - AZThr33
Casual Listener
iPhone Unable to Search. "An Error Occurred - Try again" I am Premium I am Not Offline I reset My iPhone Please Help Armando - AZThr33
468 Views
0 replies
0 likes
=== START OF TEMPLATE === DescriptionI am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected all users, completed a clean reinstall of the app but whenever I try ...
Casual Listener
=== START OF TEMPLATE === Description I am unable to log into the spotify app on the iphone 5. There is no issue with my account or logging in on the web player. I have disconnected a...
thingy003
Casual Listener
552 Views
1 replies
0 likes
After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.
Newbie
After the new update out today (10/08/2015) the Spotify app will not open on my IPhone 4. I've tried restarting the phone to see if that works but nothing.
jean3601
Community Legend
969 Views
1 replies
0 likes
Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the titles inside the playlist. Actually you tap on the playlist...
Newbie
Hi, since the v3.5.0 it is not possible to choose a title in a playlist because the content of the playlist is not shown. It goes like this: You tap on a playlist and normally it showed the ...
418 Views
0 replies
0 likes
Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go to My Albums and sort by recently added and there it...
Casual Listener
Help. When I try to add albums to My Music they disappear after a few minutes. For example... I was viewing an album on my iPhone and hit the Save button. The button changed to Saved and I could go t...
Adam_B
Spotify
1068 Views
6 replies
1 likes
Hey!Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...)I got a couple of good songs there that I forgot to save in another list. Today it's Monday, so it came new songs. Is there a...
Casual Listener
Hey! Spotify have started something called "the week's tip". (I don't know the exactly name in what it's called in English...) I got a couple of good songs there that I forgot to save in another li...
477 Views
0 replies
0 likes
It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that they sound a lot louder than Spotify. I have to tu...
Casual Listener
It's been for more than a month already. Equalizer is turned off completely. I've tried many different players and streaming services like Rdio, Apple Music, Vox, Tuneshell and what I noticed is that...
1035 Views
0 replies
1 likes
HiI have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there?Surely it is all saved with my account, so I wouldn't lose everything?Thank you
Newbie
Hi I have limited memory on my phone and i need more space, can i delete my Spotify app for a while and then download it again in a while and my music will still be there? Surely it is all saved wi...
Imgrund
Music Fan
347 Views
1 replies
0 likes
How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?
Newbie
How can I view all the songs by an artist? It is a real pain to search for a specific song when you don't remember the name. This is a much requested function... Maybe someone can make a Cydia tweak?
391 Views
0 replies
0 likes
so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit play here music continues but stops after few sec to s...
Newbie
so just as im listening music everything stops and i get message: "You are now controlling music on Galaxy S5" and below it - buttons PLAY HERE and CONTINUE. I am using IPHONE 5!! firsly if i hit pla...
Adam_B
Spotify
754 Views
1 replies
0 likes
Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who will be reimbursing is? Also not receiving and have ...
Newbie
Hey over here in the Stone Age, I use my daughters old skool iPod touch from you know generation3 or 4. It won't allow for an update past iOS 6.1 or something close. Am I out of luck and if so, who w...
MattSuda
Spotify Star
537 Views
1 replies
0 likes
I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however other songs from the album are and when I saved the full a...
Newbie
I have downloaded one of my favourite albums (habits & contradictions) and it has one of my favourite songs (blessed) however it won't let me play the song and says it isn't available however oth...
donaldjsa68
Newbie
4067 Views
2 replies
0 likes
Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try to play a song it either looks like it's loading or...
Casual Listener
Hi guys. Spotify had been working awesome until 2 days ago. None of the songs I have online or offline will play. I've tried uninstalling and reinstalling twice already and hasn't helped. When I try ...
Rockbabii
Casual Listener
1234 Views
2 replies
0 likes
Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just stop at the end instead of skipping to the next song. Also in these inst...
Casual Listener
Since the last update ive noticed some very frustrating bugs: 1. Album cover wont show for most of my spotify tracks, only local files show for most part. 2. Tracks tend to just...
selenesantos301
Casual Listener
1156 Views
3 replies
5 likes
Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod Touch 4th generation. Will Spotify Premium allow me to sync all my so...
Newbie
Hello, I'm a bit confused about how Spotify premium works with devices such as the iPods. I just want to check to make sure I get this information correct before I purcahse an iPod T...
orangekazzie
Newbie
6880 Views
2 replies
0 likes
Hi Support!I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?
Casual Listener
Hi Support! I can't seem to be able to get my spotify iPhone app to show landscape mode when tilted?
Greenones
Casual Listener
873 Views
3 replies
0 likes
My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app on my phone? Thanks.
Music Fan
My Spotify app on my phone does not like using Wi-Fi, but enjoys using up my mobile data. Using spotify on my desktop with my Wi-Fi works fine. Can I have some help resolving this issue with the app ...
Kokafones
Music Fan
1621 Views
13 replies
0 likes
I opened my premium spotify today and was playing the last artist I had played yesterday.When i went to change artists they were all listed but with "0" songs under them.I searched an artist and "saved" an album and it saved the album under the artis...
Newbie
I opened my premium spotify today and was playing the last artist I had played yesterday. When i went to change artists they were all listed but with "0" songs under them. I searched an artist and ...
jean3601
Community Legend
383 Views
1 replies
0 likes
So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Please fix this asap. Thanks.
Newbie
So the iOS Spotify app crashes and never completes the startup process. This is after the latest update. I have iOS 7.1.2 and I'm running Spotify updated to 3.6.0 last 28th july. Pl...
jean3601
Community Legend
366 Views
1 replies
0 likes
Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about it:1) I have an extremely large music library, and...
Newbie
Hi, I have an iPhone 6 Plus using the app version as I don't own a computer, and am currently on my second day of the 7-day Premium Free Trial period. I just have some questions I'd like to ask about...
jean3601
Community Legend
436 Views
1 replies
0 likes