Did you find this article helpful?
Spotify only works when started on wifi
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Brief description of the issue:
If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my data network, it crashes. It doesn't remember my login, it prompts me to login, and after I enter my login information and click login it crashes. Once I'm home and back on wifi, I can login fine and everything works fine. However, when I most want to listen to Spotify is in the car.
This problem is new... maybe only been happening a week?
Steps to reproduce the issue:
- First I did this
Quit Spotify on my phone after leaving the house.
2. Then I did that
Tried to launch Spotify later. It prompted me to login (which it never has before), and when I login it crashes.
What steps you’ve tried already:
I deleted the app, emptied cache on the phone, reinstalled the app from the app store.
Your device and operating system (e.g. iPhone 5, iOS 😎
iPhone 5
Type of Spotify account you have (Free or Premium):
Free
The app version of Spotify you’re using:
3.7.0
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page