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Spotify only works when started on wifi

Spotify only works when started on wifi

Brief description of the issue:

 

If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5.  But if I close spotify away from the wifi and try to restart it on my data network, it crashes.  It doesn't remember my login, it prompts me to login, and after I enter my login information and click login it crashes.  Once I'm home and back on wifi, I can login fine and everything works fine.  However, when I most want to listen to Spotify is in the car.

 

This problem is new... maybe only been happening a week?

 

 

Steps to reproduce the issue:

 

  1. First I did this

Quit Spotify on my phone after leaving the house.

 

 2. Then I did that

 

Tried to launch Spotify later.  It prompted me to login (which it never has before), and when I login it crashes.

 

What steps you’ve tried already:

 

I deleted the app, emptied cache on the phone, reinstalled the app from the app store.

 

Your device and operating system (e.g. iPhone 5, iOS 😎

iPhone 5

 

Type of Spotify account you have (Free or Premium):

 

Free

 

The app version of Spotify you’re using:

 

3.7.0

 

 

Reply
1 Reply

I've got the same problem with my Iphone 5, Spotify only works if there's WiFi connection. I've tried unistalling and installing the application twice but still have the problem. I have a Premium subsciption.

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