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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243537 Views

27 replies

5 likes

  • 243537 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127330 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308388 Views

62 replies

16 likes

  • 308388 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132462 Views

19 replies

38 likes

  • 132462 Views
  • 19 replies
  • 38 likes

Shuffle misses out songs and starts halfway through track list

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...

Casual Listener

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...

H_pitch

Casual Listener

780 Views

1 replies

0 likes

  • 780 Views
  • 1 replies
  • 0 likes

Bought premium from iTunes.

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

Newbie

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

dsa_7

Roadie

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

I Have premium and stay free

I pay 7.99 us and stay free, please help me

Newbie

I pay 7.99 us and stay free, please help me

dsa_7

Roadie

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Updating offline content iPhone 5s

Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...

Casual Listener

Can't seem to find a definitive answer to this:   I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...

Fishtaco

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Multiple playlists in play queue

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?

Casual Listener

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times.   Anybody else having this ...

herr_josua81

Newbie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Syncing from my phone

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

Newbie

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

user-removed

Not applicable

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! Search broken on iPad in iOS 9.0?

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

Music Fan

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

mcnaugha

Music Fan

873 Views

2 replies

0 likes

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  • 2 replies
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Having to re-download songs every few days

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??

Newbie

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Can't reinstall spotify from App Store- never stops spinning

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Newbie

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Jordi

Community Legend

735 Views

1 replies

0 likes

Mac
  • 735 Views
  • 1 replies
  • 0 likes

offline music titels dont download

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Newbie

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Nico

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

BMW app switches to Spotify

Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of connected drive are loaded. Then I try to turn Spotify ...

Casual Listener

Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of...

lvisek

Casual Listener

888 Views

2 replies

1 likes

  • 888 Views
  • 2 replies
  • 1 likes

Forgot password

I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form has expired"

Newbie

I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form ...

Nico

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Spotify Connect - Turn on device that music are not playing on it

I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my Soundbar will still be turned on and go into standb...

Newbie

I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my ...

789 Views

0 replies

0 likes

bug
ios 8.4.1
iphone
LG
  • 789 Views
  • 0 replies
  • 0 likes

Shows Not Showing up on iPhone 6 with latest version of app

I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.

Casual Listener

I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.

rudysandoval

Newbie

1307 Views

1 replies

0 likes

Podcasts
Shows
  • 1307 Views
  • 1 replies
  • 0 likes

Spotify app won't post to Facebook

I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?

Visitor

I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?

koodgipo

Regular

933 Views

3 replies

0 likes

  • 933 Views
  • 3 replies
  • 0 likes

How to use Spotify as primary iPhone app for playing local files - without overloading my phone

Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently have something over 40 GB of music on my phone (5S, 64 GB), and I want to make sure ...

Newbie

Hi there,    Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files.  I presently ha...

865 Views

0 replies

0 likes

  • 865 Views
  • 0 replies
  • 0 likes

Solved!! Spotify data usage on my phone.

Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and offline mode is turned on with unsynced tracks hid...

Casual Listener

Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and...

mlansky

Music Fan

3593 Views

10 replies

0 likes

  • 3593 Views
  • 10 replies
  • 0 likes

Available offline and storage question

Two questions1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone?2. I have made a few playlists available offline and then later unchecked that option, making them unavail...

Casual Listener

Two questions 1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone? 2. I have made a few playlists available offline ...

JWHspot

Newbie

2225 Views

6 replies

0 likes

Available offline storage iphone
  • 2225 Views
  • 6 replies
  • 0 likes

Cannot Add Last.FM Credentials

I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has been happening for a few weeks, over the course of multip...

Newbie

I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info.  This has ...

762 Views

0 replies

0 likes

last.fm
Last.fm for Spotify
last.fm scrobble
  • 762 Views
  • 0 replies
  • 0 likes

Spotify Premium not upgrading!

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...

Newbie

I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...

536 Views

0 replies

0 likes

Spotify Premium
  • 536 Views
  • 0 replies
  • 0 likes