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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44523 Views

44 replies

10 likes

  • 44523 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110410 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1759 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302449 Views

62 replies

16 likes

  • 302449 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128328 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Amazon Prime streaming is MUCH better than Spotify extreme.

Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be MUCH better than Spotify extreme. I'd play the same song on both and for Spotify I have to turn up t...

Casual Listener

Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be  MUCH better than Spotify extreme. I'd ...

Coach_Nat

Casual Listener

614 Views

2 replies

0 likes

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App takes very long to start (iPhone 5 / iOS 8.4.1)

Hi! For the last few Spotify versions the app launch time has been very bad. On a cold start (app not already running in the background) it roughly takes around 15 seconds until the app exists the start up screen. I'm on a iPhone 5 with the latest iO...

Newbie

Hi!   For the last few Spotify versions the app launch time has been very bad.   On a cold start (app not already running in the background) it roughly takes around 15 seconds unti...

MattSuda

Spotify Star

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
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Solved!! Can't add local files to another playlist

So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not load tracks. These tracks are currently unavailable. P...

Music Fan

So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not loa...

MattSuda

Spotify Star

1497 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! V2.5.0 Bug - Adding local files to playlist in app

This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actually add it to any playlist. When you attempt to add a...

Regular

This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actua...

MattSuda

Spotify Star

2262 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Privacy Settings in iOS?

How do I make sure that Spotify does not have permission to go through my pictures and contacts? I tried emailing Spotify's privacy questions account for this, but just got back a cut-and-paste response about how sharing my photos with them is good f...

Newbie

  How do I make sure that Spotify does not have permission to go through my pictures and contacts?   I tried emailing Spotify's privacy questions account for this, but just got back a cu...

MattSuda

Spotify Star

4597 Views

1 replies

0 likes

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  • 1 replies
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iPhone restarted when opening spotfy 3.9.0

After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.

Newbie

After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.

opeyre

Casual Listener

1318 Views

1 replies

1 likes

Crash
ios 8.4.1
spotfy 3.9.0
  • 1318 Views
  • 1 replies
  • 1 likes

Spotify premium subscription

I paid P129.00 for the spotify premium and still my subscription is free. I paid it via BDO online banking. How can i get my spotify premium activated? I tried logging in and out but still subscription is free.

Casual Listener

I paid P129.00 for the spotify premium and still my subscription is free. I paid it via BDO online banking. How can i get my spotify premium activated? I tried logging in and out but still subscripti...

MattSuda

Spotify Star

1500 Views

1 replies

0 likes

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I have a premium family account . 1 other person on it. Her spotify keeps disappearing off her iphon

She can not re access spotify. What email foes she use? Today she tried resetting password but no emails have come. Why does her spotify keep disappearing and how does dhe log back on?please help!

Casual Listener

She can not re access spotify. What email foes she use? Today she tried resetting password but no emails have come. Why does her spotify keep disappearing and how does dhe log back on?please help!

MattSuda

Spotify Star

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
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Solved!! Activity feed showing just one friend???

On the ios app (ios 7), the activity tab shows the activity of just one of the people I follow - it isn't even a good friend! It's really weird. I've deleted & reinstall the app but same thing happening. Just this one guy. On the desktop version the ...

Regular

On the ios app (ios 7), the activity tab shows the activity of just one of the people I follow - it isn't even a good friend! It's really weird. I've deleted & reinstall the app but same thing ha...

MattSuda

Spotify Star

1531 Views

1 replies

1 likes

activity feed
IOS 7
  • 1531 Views
  • 1 replies
  • 1 likes

Sinc desktop and phone?

I'm new to this Can you sinc your desktop playlists and phone together?

Newbie

I'm new to this 🙂   Can you sinc your desktop playlists and phone together?  

ToolboxT

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
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All my music is gone and I've been taken off premium

I've tried **bleep**ing everything to fix this, I went to log into my spotify because it logged me out for some reason and everything is gone. All my of music I had way over 3000 songs and 100's of playlists and my **bleep**ing premium has gone to fr...

Casual Listener

I've tried **bleep**ing everything to fix this, I went to log into my spotify because it logged me out for some reason and everything is gone. All my of music I had way over 3000 songs and 100's of p...

Caitlynsowry

Casual Listener

499 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

College not found for student discount

I go to Laredo community college and it does not recognize it why?The red box highlights the school that it is not found

Casual Listener

I go to Laredo community college and it does not recognize it why? The red box highlights the school that it is not found

raulaguilar711

Casual Listener

973 Views

2 replies

0 likes

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Why have have my starred songs suddenly been placed in order of old to new starred songs, pls help

All my starred songs have now been placed in reverse order of my old starred songs to new, why has this happend, pls help me change it back

Newbie

All my starred songs have now been placed in reverse order of my old starred songs to new, why has this happend, pls help me change it back

StreetConfiture

Casual Listener

862 Views

3 replies

0 likes

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  • 3 replies
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Cannot sync local files - iPhone 6.1 - Mac

I've been trying to figure out how to sync my local files from my Mac to my iPhone for a week now to no avail. I'm connected wirelessly and it shows my device, it pulls up all of my playlists and every song in those playlists are local files. When I ...

Casual Listener

I've been trying to figure out how to sync my local files from my Mac to my iPhone for a week now to no avail. I'm connected wirelessly and it shows my device, it pulls up all of my playlists and eve...

Cdffgtr

Casual Listener

2454 Views

5 replies

0 likes

  • 2454 Views
  • 5 replies
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I want to unlink my Ipad Spotify app and Tumblr. How?

Hi. I once linked my tumblr account to my Spotify. When I click share a music, I can click on and off the tumblr sign, so it means spotify stored my tumblr logins somewhere. I want to clear it, I want spotify forget all about about my tumblr account....

Casual Listener

Hi. I once linked my tumblr account to my Spotify. When I click share a music, I can click on and off the tumblr sign, so it means spotify stored my tumblr logins somewhere. I want to clear it, I wan...

690 Views

0 replies

0 likes

  • 690 Views
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[iOS][Other] Save 1.5GB mobile data per month !

I use Spotify on my iOS device at home over the weekend to discover new music and playlists which I download for offline use.During the week I use Spotify on my iOS device in my car to listen to this music. However, I am thinking to switch to another...

Music Fan

I use Spotify on my iOS device at home over the weekend to discover new music and playlists which I download for offline use. During the week I use Spotify on my iOS device in my car to listen to th...

Marco

Community Legend

878 Views

1 replies

0 likes

iOS
Other
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  • 1 replies
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Password

Non riesco a reimpostare la password perché continua a dirmi che il modulo é scaduto... Help!!!

Newbie

Non riesco a reimpostare la password perché continua a dirmi che il modulo é scaduto... Help!!!

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Re: soundhound playlist

This is an iOS only feature, moving topic from Android to iOS.

Community Legend

This is an iOS only feature, moving topic from Android to iOS.

user-removed

Not applicable

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes