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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32311 Views

40 replies

9 likes

  • 32311 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96304 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

  • 294258 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124016 Views

19 replies

38 likes

  • 124016 Views
  • 19 replies
  • 38 likes

[Desktop] Restore Option to Edit Local File Information

Hi people!I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. What can be the problem?Thank you!

Newbie

Hi people! I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. ...

285 Views

0 replies

0 likes

  • 285 Views
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local files from pc greyed out for playback on iphone. local files list on iphone empty

WIn 7, Iphone 4s. Spotify Premium With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from the computer. They are simply greyed out in the artist and al...

Casual Listener

WIn 7, Iphone 4s. Spotify Premium   With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from t...

clee94

Newbie

2325 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Re: Upgraded phones lost premium

Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging in on a pc at Spotify.com/account

Community Legend

Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging...

winniexred

Newbie

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Spotify and Ford Sync / My Ford Touch

I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchase a month ago I have been able to stream over bluet...

Casual Listener

I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchas...

akasamischu

Newbie

2665 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't log in

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

Newbie

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

Nico

Community Legend

594 Views

3 replies

0 likes

  • 594 Views
  • 3 replies
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Volume goes to max by itself and gets stuck (iOS 7.1)

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volu...

Casual Listener

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even b...

llananon

Newbie

4237 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

I have a wife connection but it does not let me search for new music can you help me pls

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

Newbie

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

DasPeter

Community Legend

362 Views

1 replies

0 likes

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  • 1 replies
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Offline's Broken

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below)I have tried reinstalling, turning off my phone, loging in and out but no success.What should i do? I seriously ...

Casual Listener

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below) I have tried reinstalling, turning off my phone, login...

DasPeter

Community Legend

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

my songs are deleted freqeuently

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and again. i dont understand. how can i fix? i use thr...

Newbie

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
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Songs not added from Desktop to iPod/iPhone/iPad

Hello Spotify, I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offline option. But this strange issue is happening everytime i ...

Newbie

Hello Spotify,   I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offl...

318 Views

0 replies

0 likes

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Student discount error

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my school details a different way?

Visitor

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my scho...

Nico

Community Legend

532 Views

1 replies

1 likes

  • 532 Views
  • 1 replies
  • 1 likes

Problem

Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5

Newbie

Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5

Nico

Community Legend

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Sync iPhone with computer

Cant sync iPhone with iMac deleted and reinstalled app on phone and iMac. Deleted cache on iMac. I have premium service and it says when I pull up on iPhone and Mac. Need assistance to resolve

Newbie

Cant sync iPhone with iMac deleted and reinstalled app on phone and iMac. Deleted cache on iMac. I have premium service and it says when I pull up on iPhone and Mac. Need assistance to resolve

488 Views

0 replies

0 likes

iPhone sync
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Offline Syncing- HELP!!

My iPhone has 16 gb of space left. I'm trying to offline sync 914 songs that I have total on my spotify. I know the limit is 3,333. My spotify/phone syncs 702 of my songs then tells me I have no more room. What do I do? I've "killed" the app during s...

Newbie

My iPhone has 16 gb of space left. I'm trying to offline sync 914 songs that I have total on my spotify. I know the limit is 3,333. My spotify/phone syncs 702 of my songs then tells me I have no more...

290 Views

0 replies

0 likes

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Solved!! My music won't download!

This has only occurred recently! I have plently of space available on my phone 40GB +The download logo stays grey and won't download someone please help!

Casual Listener

This has only occurred recently! I have plently of space available on my phone 40GB + The download logo stays grey and won't download someone please help!

kbrooksc

Community Legend

1858 Views

5 replies

0 likes

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  • 5 replies
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Made a new account but i want my old

I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for 2 acounts

Newbie

I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for ...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Offline songs - my spotify doesn't download them anymore (iPhone6)

Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can anybody help me?Btw I don't have access to my laptop a...

Newbie

Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can any...

460 Views

0 replies

0 likes

  • 460 Views
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Local files on iphone not appearing

Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone

Casual Listener

Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Re-naming of playlists on mobile

There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!

Regular

There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!

driveflanger

Community Legend

645 Views

5 replies

0 likes

  • 645 Views
  • 5 replies
  • 0 likes