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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44528 Views

44 replies

10 likes

  • 44528 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110425 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1761 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302458 Views

62 replies

16 likes

  • 302458 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128338 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! AirPlay update / iOS 8 issues

When I minimise the Spotify app on iPhone while its playing music, AppleTV loses connection and the sound fades out. This did not happen before I updated to iOS 8 and the latest ATV software. <br><br>Anyone else having similar problems? A...

Casual Listener

When I minimise the Spotify app on iPhone while its playing music, AppleTV loses connection and the sound fades out. This did not happen before I updated to iOS 8 and the latest ATV software. &am...

tacoe

Casual Listener

40634 Views

60 replies

8 likes

  • 40634 Views
  • 60 replies
  • 8 likes

Sharing Issue

I've been trying to share some music with a few of my friends on my iPhone, but it's not allowing me to. If I put their username in, it doesn't show up. Another question I have is, can I share music with anyone or does the other person have to be fol...

Newbie

I've been trying to share some music with a few of my friends on my iPhone, but it's not allowing me to. If I put their username in, it doesn't show up. Another question I have is, can I share music ...

478 Views

0 replies

0 likes

  • 478 Views
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Spotify Settings With Airplay + Airplay Delays

Hey ya'll. Three things: 1. Spotify on my iPad mini2, using Airplay - when I click 'Settings' two options are greyed out: Social (not important) and Playback. How come Playback is not available? I'd quite like to see that. If I use Spotify Connect th...

Casual Listener

Hey ya'll.   Three things:   1. Spotify on my iPad mini2, using Airplay - when I click 'Settings' two options are greyed out: Social (not important) and Playback. How come Playback is n...

Uva81uy

Newbie

1461 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify on Bose SoundWave

I have connected Spotify from my laptop to my Bose soundWave System. I have the free version of Spoitfy. My son hooked up Spotify to the Bose through his father's paid account (he is using an iPhone 6) I now get both his father's music and his. How d...

Newbie

I have connected Spotify from my laptop to my Bose soundWave System. I have the free version of Spoitfy. My son hooked up Spotify to the Bose through his father's paid account (he is using an iPhone ...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! looping playlist

Hi, I really want my playlist to play once but it loops. My repeat button is off. I've tried turning it on and off and logging out then back in. Is this a bug or?

Casual Listener

Hi, I really want my playlist to play once but it loops. My repeat button is off. I've tried turning it on and off and logging out then back in. Is this a bug or?

jean3601

Community Legend

833 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not downloading

I have a premium account and my music isn't downloading to offline mode

Casual Listener

I have a premium account and my music isn't downloading to offline mode

ShannaB21

Casual Listener

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Password error

Every time i try to reset my password after clicking the email, a message pops up saying my form has expired. What does this mean?

Newbie

Every time i try to reset my password after clicking the email, a message pops up saying my form has expired. What does this mean?

Nico

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Third device

i have a premium account but the third device (IPod Touch) wont allow for offline listening. how can i resolve this.

Newbie

i have a premium account but the third device (IPod Touch) wont allow for offline listening.   how can i resolve this.

jean3601

Community Legend

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

[Desktop] Restore Option to Edit Local File Information

Hi people!I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. What can be the problem?Thank you!

Newbie

Hi people! I got a problem with my local files, i got some sesions played by me and i try to add as offline in my Iphone so one of them is imposible to sync. I can add another sesions but this one. ...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

local files from pc greyed out for playback on iphone. local files list on iphone empty

WIn 7, Iphone 4s. Spotify Premium With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from the computer. They are simply greyed out in the artist and al...

Casual Listener

WIn 7, Iphone 4s. Spotify Premium   With the newest version of Spotify I can finally control some music on my iphone from my computer. However, most local files won't play on the iphone from t...

clee94

Newbie

2418 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Re: Upgraded phones lost premium

Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging in on a pc at Spotify.com/account

Community Legend

Sounds like this should be in the ios forum, not android. Also make sure you are logging in south the same account that has premium (i.e an email login rather than Facebook). To check try logging...

winniexred

Newbie

429 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify and Ford Sync / My Ford Touch

I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchase a month ago I have been able to stream over bluet...

Casual Listener

I currently have a spotify premium account with my music on my iPhone 5 in offline playlist. I recently purchased a 2013 Ford Fusion with My Ford Touch and Sony audio system. Since my new car purchas...

akasamischu

Newbie

2686 Views

1 replies

0 likes

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  • 1 replies
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Can't log in

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

Newbie

Can't log in, changed password & tried to log in via Facebook, error 404, reloaded spirit but no change,

Nico

Community Legend

630 Views

3 replies

0 likes

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  • 3 replies
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Volume goes to max by itself and gets stuck (iOS 7.1)

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even breaking the volume limits set on iOS. The iPhone volu...

Casual Listener

On iOS 7.1 using spotify 1.0.0.3251 but happened on the previous version too. Sometimes when adjusting volume with the iPhone side volume buttons, the volume suddenly goes to max on Spotify, even b...

llananon

Newbie

4276 Views

3 replies

1 likes

  • 4276 Views
  • 3 replies
  • 1 likes

I have a wife connection but it does not let me search for new music can you help me pls

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

Newbie

Whenever I'm trying to search for more new music it always shows that it's offline how can I fix this even though I have a strong Internet connection?

DasPeter

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Offline's Broken

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below)I have tried reinstalling, turning off my phone, loging in and out but no success.What should i do? I seriously ...

Casual Listener

I've had this problem for a long time with some songs not syncing but now, no song want to be synced pasted the top song (see image below) I have tried reinstalling, turning off my phone, login...

DasPeter

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

my songs are deleted freqeuently

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and again. i dont understand. how can i fix? i use thr...

Newbie

i have songs which i select them as useable when offline. but they sometimes disappears. i mean they don't go anywhere but i cannot access them when i'm offline. every time i need to adjust again and...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Songs not added from Desktop to iPod/iPhone/iPad

Hello Spotify, I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offline option. But this strange issue is happening everytime i ...

Newbie

Hello Spotify,   I have this issue when i try to add a song to "My Music". I usually use your desktop app for searching music, add it to My Music and then download it to my iPod using the offl...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Student discount error

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my school details a different way?

Visitor

I have spotify premium but recently found out about the student discount. Unfortunately I keep getting the same pop up that they can't validate my school details. Is there any way to validate my scho...

Nico

Community Legend

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Problem

Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5

Newbie

Beim anmelden über Facebook auf Spotify kommt folgender Fehler: com.facebook.sdk, 5

Nico

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes