Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32285 Views

40 replies

9 likes

  • 32285 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96282 Views

115 replies

12 likes

Other
  • 96282 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1074 Views

0 replies

0 likes

iOS
  • 1074 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294258 Views

60 replies

15 likes

  • 294258 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124012 Views

19 replies

38 likes

  • 124012 Views
  • 19 replies
  • 38 likes

USING PREMIUM ON 2 DEVICES

Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more important to have on iphone for use in my car. some assist...

Newbie

Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more importa...

FruitMeister

Roadie

444 Views

2 replies

0 likes

  • 444 Views
  • 2 replies
  • 0 likes

Solved!! Spotify album covers

Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show up. Is there someway to fix this considering I'm p...

Casual Listener

Hi! I have spotify premium and so some of my albums are saved to my phone. When I'm on wofi ot shouldn't matter which songs are saved or not but for aome reason only the saved songs album covers show...

mmardones

Casual Listener

1782 Views

3 replies

0 likes

Album Cover
  • 1782 Views
  • 3 replies
  • 0 likes

Re: Web Player will not let me Sign In

when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in the middle of my screen that should move/load, but ...

Casual Listener

when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in ...

305 Views

0 replies

1 likes

  • 305 Views
  • 0 replies
  • 1 likes

Msg "Couldn't open link. Spotify can't open this typpe of link on this device"

HiI am a premium user. When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device".Then i press "OK", and Spotify is ready for use. How do i turn off this "feature"?It only app...

Newbie

Hi I am a premium user.   When starting Spotify from the HEOS app, a message appear: "Couldn't open link. Spotify can't open this typpe of link on this device". Then i press "OK", and Spotif...

1750 Views

0 replies

1 likes

  • 1750 Views
  • 0 replies
  • 1 likes

Arrange playlist songs by date

The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.

Regular

The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

Deleted Songs

I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being played. I even tried closing the app completely & p...

Visitor

I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being ...

274 Views

0 replies

0 likes

  • 274 Views
  • 0 replies
  • 0 likes

Re: Songs cutting out mid play

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began running out. Either way with the paid version this shou...

Newbie

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began runn...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Solved!! Can't reproduce music

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to mePlease help!

Visitor

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to me Please help!

Jason

Spotify Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Spotify, why?

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can queue songs, despite being a free member. But there is...

Newbie

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can que...

Jason

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Synk "normal" offline, listen "extrem" online

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does this change if I am connected to Wifi?And if I have a ...

Newbie

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does thi...

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Songs not syncing

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

Casual Listener

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

jonasherdegen

Community Legend

714 Views

5 replies

0 likes

  • 714 Views
  • 5 replies
  • 0 likes

iphone premium

i got student premuim for 5$ a month but on my phone it still says that my subscription is free

Newbie

i got student premuim for 5$ a month but on my phone it still says that my subscription is free  

DasPeter

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

password

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

Visitor

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

user-removed

Not applicable

596 Views

4 replies

0 likes

  • 596 Views
  • 4 replies
  • 0 likes

Can't Log In

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

Casual Listener

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

bblackman

Casual Listener

467 Views

2 replies

0 likes

  • 467 Views
  • 2 replies
  • 0 likes

Problem hearing differnt songs on two devices

Hello! I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers and vice versa (we are not in the same WLAN, e.g. i'm outdoo...

Newbie

Hello!   I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers ...

mike_vengeance

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Syncing playlists from my laptop to my tablet and my phone.

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It keeps coming up with the same message saying that the ...

Newbie

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It kee...

mike_vengeance

Roadie

4922 Views

1 replies

0 likes

  • 4922 Views
  • 1 replies
  • 0 likes

Not Available Offline

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Newbie

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Swanny

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S local files will not sync

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum. YES my firewall allows spotify, YES i re-installed and rebooted a million times. This almost makes me want to cancel my premium members...

Regular

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum.  YES my firewall allows spotify, YES i re-installed and rebooted a million time...

pguyton

Newbie

18020 Views

22 replies

3 likes

  • 18020 Views
  • 22 replies
  • 3 likes

Song was available before but not anymore

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

Newbie

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes