Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238794 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120313 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448430 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305978 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION
Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION
Community Legend
478 Views
1 replies
0 likes
Please can you deactivate this account because I no longer use it.
Please can you deactivate this account because I no longer use it.
Community Legend
397 Views
1 replies
0 likes
The last few albums that I have tried to sync offline, the icons that should be green circles with arrows are now red circles with arrows. It happens when i download anything on either LTE or wifi. Any idea why this is happening?
The last few albums that I have tried to sync offline, the icons that should be green circles with arrows are now red circles with arrows. It happens when i download anything on either LTE or w...
Casual Listener
11268 Views
1 replies
0 likes
My playlists are not appearing on NIKE+ . I have alread done a logout and login using my premium account Cannot see any off my personal playlists. Any help?
My playlists are not appearing on NIKE+ . I have alread done a logout and login using my premium account Cannot see any off my personal playlists. Any help?
515 Views
0 replies
0 likes
I have Spotify installed on an iPhone 3GS (part of an entertainment center) and my iPhone 6 (my daily-use mobile). When I have the app running on both and select the iPhone 3GS in Connect on the iPhone 6, the iPhone 6 screen goes blank and I lose con...
I have Spotify installed on an iPhone 3GS (part of an entertainment center) and my iPhone 6 (my daily-use mobile). When I have the app running on both and select the iPhone 3GS in Connect on th...
Newbie
1386 Views
3 replies
0 likes
Hi all! I'm living in Malawi, and therefore have very little access to WiFi - and the WiFi I do have access to is extremely slow/bad connection. I want to sync my songs for availability offline, but if doing so would take less than 400 years, I would...
Hi all! I'm living in Malawi, and therefore have very little access to WiFi - and the WiFi I do have access to is extremely slow/bad connection. I want to sync my songs f...
Community Legend
452 Views
1 replies
0 likes
Recently, my playlists have stopped syncing offline when I click available offline on my iPhone. I have premium, and have 4gb of storage availible on my iPhone 5c, with the latest version of iOS. I'm pretty sure I haven't hit the 3,333 song limit, bu...
Recently, my playlists have stopped syncing offline when I click available offline on my iPhone. I have premium, and have 4gb of storage availible on my iPhone 5c, with the latest version of iOS. &n...
352 Views
0 replies
0 likes
Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be MUCH better than Spotify extreme. I'd play the same song on both and for Spotify I have to turn up t...
Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be MUCH better than Spotify extreme. I'd ...
Casual Listener
620 Views
2 replies
0 likes
Hi! For the last few Spotify versions the app launch time has been very bad. On a cold start (app not already running in the background) it roughly takes around 15 seconds until the app exists the start up screen. I'm on a iPhone 5 with the latest iO...
Hi! For the last few Spotify versions the app launch time has been very bad. On a cold start (app not already running in the background) it roughly takes around 15 seconds unti...
Spotify Star
683 Views
2 replies
0 likes
So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not load tracks. These tracks are currently unavailable. P...
So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not loa...
Spotify Star
1510 Views
2 replies
0 likes
This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actually add it to any playlist. When you attempt to add a...
This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actua...
Spotify Star
2307 Views
9 replies
0 likes
How do I make sure that Spotify does not have permission to go through my pictures and contacts? I tried emailing Spotify's privacy questions account for this, but just got back a cut-and-paste response about how sharing my photos with them is good f...
How do I make sure that Spotify does not have permission to go through my pictures and contacts? I tried emailing Spotify's privacy questions account for this, but just got back a cu...
Spotify Star
4690 Views
1 replies
0 likes
After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.
After updating spotfy to version 3.9.0 my iPhone (5s) with iOS (8.4.1) restarts when opening the application.
Casual Listener
1338 Views
1 replies
1 likes
I paid P129.00 for the spotify premium and still my subscription is free. I paid it via BDO online banking. How can i get my spotify premium activated? I tried logging in and out but still subscription is free.
I paid P129.00 for the spotify premium and still my subscription is free. I paid it via BDO online banking. How can i get my spotify premium activated? I tried logging in and out but still subscripti...
Spotify Star
1517 Views
1 replies
0 likes
She can not re access spotify. What email foes she use? Today she tried resetting password but no emails have come. Why does her spotify keep disappearing and how does dhe log back on?please help!
She can not re access spotify. What email foes she use? Today she tried resetting password but no emails have come. Why does her spotify keep disappearing and how does dhe log back on?please help!
Spotify Star
513 Views
1 replies
0 likes
On the ios app (ios 7), the activity tab shows the activity of just one of the people I follow - it isn't even a good friend! It's really weird. I've deleted & reinstall the app but same thing happening. Just this one guy. On the desktop version the ...
On the ios app (ios 7), the activity tab shows the activity of just one of the people I follow - it isn't even a good friend! It's really weird. I've deleted & reinstall the app but same thing ha...
Spotify Star
1551 Views
1 replies
1 likes
I'm new to this Can you sinc your desktop playlists and phone together?
I'm new to this 🙂 Can you sinc your desktop playlists and phone together?
Roadie
481 Views
1 replies
0 likes
I've tried **bleep**ing everything to fix this, I went to log into my spotify because it logged me out for some reason and everything is gone. All my of music I had way over 3000 songs and 100's of playlists and my **bleep**ing premium has gone to fr...
I've tried **bleep**ing everything to fix this, I went to log into my spotify because it logged me out for some reason and everything is gone. All my of music I had way over 3000 songs and 100's of p...
Casual Listener
505 Views
1 replies
0 likes
I go to Laredo community college and it does not recognize it why?The red box highlights the school that it is not found
I go to Laredo community college and it does not recognize it why? The red box highlights the school that it is not found
Casual Listener
980 Views
2 replies
0 likes
