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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32260 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96265 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1074 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294256 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124010 Views

19 replies

38 likes

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New iPhone 6 will not sync local files (iPhone still connected to computer)

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music throug the different apps. So the iOS app and Windows app are...

Visitor

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music&...

user-removed

Not applicable

2827 Views

11 replies

1 likes

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iPad playlist behaviour

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards. To give an example, let's say I want to listen to something by the band Rush. If ...

Music Fan

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards.  To give an example, let'...

369 Views

0 replies

0 likes

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help with speakers

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...

Newbie

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...

271 Views

0 replies

0 likes

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Spotify won't connect to my Facebook

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't work. It tells me I don't have an account but when I...

Newbie

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't w...

308 Views

0 replies

0 likes

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Spotify mobile app not compatible with ipod touch 4th gen.

Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...

Casual Listener

Hello everyone, I've just ran into one of the most annoying issues in awhile.   So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...

HenDoggy

Casual Listener

4893 Views

1 replies

2 likes

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  • 1 replies
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ios 3.8 update crashes within 2 seconds

Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...

Casual Listener

Hi,    The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so.  I've tried this on both a standard iphone 6 running the latest ios8 an...

sharpyy75

Casual Listener

854 Views

3 replies

1 likes

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  • 1 likes

Solved!! Music stops playing after 1:30

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to solve this problem?

Casual Listener

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to ...

ironjaeger6277

Casual Listener

1251 Views

3 replies

0 likes

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Solved!! Where is the hidden Equalizer ?

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

Casual Listener

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

skywalker026

Casual Listener

64618 Views

25 replies

6 likes

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  • 25 replies
  • 6 likes

songs won't sync

Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the songs. I have over 1GB of memory. I tried to sync all my songs u...

Casual Listener

Hi,   I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the song...

superjackiechan

Casual Listener

488 Views

2 replies

0 likes

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  • 2 replies
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College Name

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow me. Please help.

Newbie

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow ...

Nico

Community Legend

641 Views

1 replies

0 likes

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Can share on desktop app with friend but not on iOS app, FRUSTRATED

I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting to triage this). My girlfriend does not have a facebook account and o...

Regular

I've seen similar posts here after doing a search, but have found no solution.     I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting ...

jabele3

Casual Listener

4704 Views

24 replies

0 likes

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  • 24 replies
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Solved!! Offline listening with different devices

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

Casual Listener

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

natalief723

Casual Listener

891 Views

3 replies

0 likes

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All my artists and albums have disappeared!

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as sh...

Newbie

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can...

CharlieBark3923

Newbie

3039 Views

3 replies

0 likes

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Problem con las imágenes de los artistas/canciones

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar aparece la imagen de una nota musical.A que se debe?

Newbie

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar apa...

Gabriel66

Newbie

6607 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Thumbs Up/Down on Lockscreen Only Available on First Track??

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the lockscreen (just like iHeart Radio). This is a feature...

Roadie

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the loc...

1330 Views

0 replies

2 likes

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  • 0 replies
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iPhone app crashes on radio

It just started with my new iPhone 5c.Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes.Both my phone and app are updated and I've tried reinstalling the...

Newbie

It just started with my new iPhone 5c. Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes. Both my ph...

269 Views

0 replies

0 likes

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Can't upgrade

HiI'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stageAny ideas what might be happeningH Shuker

Newbie

Hi I'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stage Any ideas what might be happening H Shuker

228 Views

0 replies

0 likes

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Songs stop playing half way through

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't continue at all, even when I hit the play button ag...

Newbie

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't ...

Fishtaco

Community Legend

1014 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Adding to playlist

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) there is no option on any of my saved and avalible of...

Newbie

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) th...

370 Views

0 replies

0 likes

Mac
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