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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243534 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

127330 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308388 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132462 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Spotify Premium plays one song at a time

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices and do a clean installation, but I'll still only be a...

Newbie

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices an...

kbrooksc

Community Legend

943 Views

1 replies

0 likes

appissue
iOS
onesongonly
Spotify Premium
  • 943 Views
  • 1 replies
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Solved!! No Premium on iPhone.

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed all Spotify suggestions but no change. Puzzled!

Casual Listener

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed a...

kbrooksc

Community Legend

1148 Views

3 replies

0 likes

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  • 3 replies
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Solved!! my username is sutherlandjacen but my ex gf's name and pic shows up on my spotify app. what gives?

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up.how do i remove the scourge of someone who isn't me.

Casual Listener

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up. how do i remove the scourge of someone who isn't me.

Pete

Roadie

788 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify connect, devices don't show when 'sleeping'

Hi,I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices list. I have to wake the phone first, once the screen lit...

Newbie

Hi, I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices li...

DasPeter

Community Legend

1931 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

iPad App not caching big Album Art Covers

iPad Air 2 iOS 8.4 Spotify 3.7.0.1100 Steps to reproduce Bug:#Sync Playlist for Offline Mode#Switch Spotify app to offline mode#OfflinePlaylist can be played and is showing all covers - the small ones in the lower status bar as well as the big ones i...

Music Fan

iPad Air 2 iOS 8.4 Spotify 3.7.0.1100   Steps to reproduce Bug: #Sync Playlist for Offline Mode #Switch Spotify app to offline mode #OfflinePlaylist can be played and is showing all covers ...

mlansky

Music Fan

3510 Views

3 replies

0 likes

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  • 3 replies
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Offline Playlists on more than 3 devices?

After opening Spotify for iOS, this: So I sign into my account online and I see this: Only 2 devices, right? 1) What is happening?2) Why is it continuing to happen? This is probably the 5th time this has happened to me, it forces me to re-sync all pl...

Casual Listener

After opening Spotify for iOS, this:                                       &nbsp...

supervixen

Casual Listener

1474 Views

2 replies

1 likes

Offline Access
offline availablity
Offline Devices
Offline playlists unavailable
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  • 2 replies
  • 1 likes

Updated Spotify app on iPhone 6 - songs now sorted from first added to recently added!

I don't see any option on the Spotify app where I can sort them how they used to be in default mode, which was recently-to-first added. Any input would be appreciated! Thanks.

Casual Listener

I don't see any option on the Spotify app where I can sort them how they used to be in default mode, which was recently-to-first added. Any input would be appreciated! Thanks.

jean3601

Community Legend

427 Views

1 replies

0 likes

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  • 1 replies
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Remove songs from playlists

Can someone tell me why I can just remove some songs from a playlist but not in every song in the official spotify app in iOS? It didn't happen in android where I could remove each and every song. The "remove" function/button just shows up in some so...

Casual Listener

Can someone tell me why I can just remove some songs from a playlist but not in every song in the official spotify app in iOS? It didn't happen in android where I could remove each and every song. Th...

386 Views

0 replies

0 likes

  • 386 Views
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Spotify

Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION

Newbie

Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION

jean3601

Community Legend

479 Views

1 replies

0 likes

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  • 1 replies
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Deactivating account

Please can you deactivate this account because I no longer use it.

Newbie

Please can you deactivate this account because I no longer use it.

DasPeter

Community Legend

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Red circle with arrow while syncing offline

The last few albums that I have tried to sync offline, the icons that should be green circles with arrows are now red circles with arrows. It happens when i download anything on either LTE or wifi. Any idea why this is happening?

Casual Listener

The last few albums that I have tried to sync offline, the icons that should be green circles with arrows are now red circles with arrows.  It happens when i download anything on either LTE or w...

jdcoughlin

Casual Listener

11281 Views

1 replies

0 likes

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  • 1 replies
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Playlists not appearing on Nike+

My playlists are not appearing on NIKE+ . I have alread done a logout and login using my premium account Cannot see any off my personal playlists. Any help?

Newbie

My playlists are not appearing on NIKE+   . I have alread done a logout and login using my premium account   Cannot see any off my personal playlists.   Any help?

520 Views

0 replies

0 likes

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iPhone 6 Connect -> Blank Screen

I have Spotify installed on an iPhone 3GS (part of an entertainment center) and my iPhone 6 (my daily-use mobile). When I have the app running on both and select the iPhone 3GS in Connect on the iPhone 6, the iPhone 6 screen goes blank and I lose con...

Casual Listener

I have Spotify installed on an iPhone 3GS (part of an entertainment center) and my iPhone 6 (my daily-use mobile).  When I have the app running on both and select the iPhone 3GS in Connect on th...

Tobiasnk

Newbie

1388 Views

3 replies

0 likes

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  • 3 replies
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How can I sync songs for use in Offline mode using data?

Hi all! I'm living in Malawi, and therefore have very little access to WiFi - and the WiFi I do have access to is extremely slow/bad connection. I want to sync my songs for availability offline, but if doing so would take less than 400 years, I would...

Newbie

Hi all!    I'm living in Malawi, and therefore have very little access to WiFi - and the WiFi I do have access to is extremely slow/bad connection.   I want to sync my songs f...

OviiiOne

Community Legend

457 Views

1 replies

0 likes

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  • 1 replies
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Help Songs not syncing offline!

Recently, my playlists have stopped syncing offline when I click available offline on my iPhone. I have premium, and have 4gb of storage availible on my iPhone 5c, with the latest version of iOS. I'm pretty sure I haven't hit the 3,333 song limit, bu...

Newbie

Recently, my playlists have stopped syncing offline when I click available offline on my iPhone. I have premium, and have 4gb of storage availible on my iPhone 5c, with the latest version of iOS. &n...

356 Views

0 replies

0 likes

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Amazon Prime streaming is MUCH better than Spotify extreme.

Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be MUCH better than Spotify extreme. I'd play the same song on both and for Spotify I have to turn up t...

Casual Listener

Im a preminum member and used to enjoy Spotify's extreme streaming music quality. Lately I compared it to Amazon Prime's streaming and foind it to be  MUCH better than Spotify extreme. I'd ...

Coach_Nat

Casual Listener

623 Views

2 replies

0 likes

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  • 2 replies
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App takes very long to start (iPhone 5 / iOS 8.4.1)

Hi! For the last few Spotify versions the app launch time has been very bad. On a cold start (app not already running in the background) it roughly takes around 15 seconds until the app exists the start up screen. I'm on a iPhone 5 with the latest iO...

Newbie

Hi!   For the last few Spotify versions the app launch time has been very bad.   On a cold start (app not already running in the background) it roughly takes around 15 seconds unti...

MattSuda

Spotify Star

686 Views

2 replies

0 likes

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Solved!! Can't add local files to another playlist

So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not load tracks. These tracks are currently unavailable. P...

Music Fan

So I have a playlist of songs which are local to my device which are not on spotify. I want to add a song from this playlist to my 'Starred' playlist or another and I get this message: "Could not loa...

MattSuda

Spotify Star

1511 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! V2.5.0 Bug - Adding local files to playlist in app

This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actually add it to any playlist. When you attempt to add a...

Regular

This is a problem that just started happening since I updated to version 2.5.0, and relates to local files. In app, when you have a local file selected and press "Add to Playlist", you cannot actua...

MattSuda

Spotify Star

2309 Views

9 replies

0 likes

  • 2309 Views
  • 9 replies
  • 0 likes