Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38446 Views

41 replies

10 likes

  • 38446 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103802 Views

115 replies

12 likes

Other
  • 103802 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1363 Views

0 replies

0 likes

iOS
  • 1363 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299557 Views

61 replies

16 likes

  • 299557 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126262 Views

19 replies

38 likes

  • 126262 Views
  • 19 replies
  • 38 likes

Re: Songs cutting out mid play

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began running out. Either way with the paid version this shou...

Newbie

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began runn...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Solved!! Can't reproduce music

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to mePlease help!

Visitor

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to me Please help!

Jason

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Spotify, why?

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can queue songs, despite being a free member. But there is...

Newbie

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can que...

Jason

Spotify Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Synk "normal" offline, listen "extrem" online

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does this change if I am connected to Wifi?And if I have a ...

Newbie

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does thi...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Songs not syncing

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

Casual Listener

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

jonasherdegen

Community Legend

772 Views

5 replies

0 likes

  • 772 Views
  • 5 replies
  • 0 likes

iphone premium

i got student premuim for 5$ a month but on my phone it still says that my subscription is free

Newbie

i got student premuim for 5$ a month but on my phone it still says that my subscription is free  

DasPeter

Community Legend

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

password

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

Visitor

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

user-removed

Not applicable

618 Views

4 replies

0 likes

  • 618 Views
  • 4 replies
  • 0 likes

Can't Log In

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

Casual Listener

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

bblackman

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Problem hearing differnt songs on two devices

Hello! I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers and vice versa (we are not in the same WLAN, e.g. i'm outdoo...

Newbie

Hello!   I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers ...

mike_vengeance

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Syncing playlists from my laptop to my tablet and my phone.

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It keeps coming up with the same message saying that the ...

Newbie

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It kee...

mike_vengeance

Roadie

4954 Views

1 replies

0 likes

  • 4954 Views
  • 1 replies
  • 0 likes

Not Available Offline

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Newbie

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Swanny

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S local files will not sync

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum. YES my firewall allows spotify, YES i re-installed and rebooted a million times. This almost makes me want to cancel my premium members...

Regular

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum.  YES my firewall allows spotify, YES i re-installed and rebooted a million time...

pguyton

Newbie

18158 Views

22 replies

3 likes

  • 18158 Views
  • 22 replies
  • 3 likes

Song was available before but not anymore

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

Newbie

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

New iPhone 6 will not sync local files (iPhone still connected to computer)

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music throug the different apps. So the iOS app and Windows app are...

Visitor

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music&...

user-removed

Not applicable

2894 Views

11 replies

1 likes

  • 2894 Views
  • 11 replies
  • 1 likes

iPad playlist behaviour

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards. To give an example, let's say I want to listen to something by the band Rush. If ...

Music Fan

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards.  To give an example, let'...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

help with speakers

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...

Newbie

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Spotify won't connect to my Facebook

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't work. It tells me I don't have an account but when I...

Newbie

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't w...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Spotify mobile app not compatible with ipod touch 4th gen.

Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...

Casual Listener

Hello everyone, I've just ran into one of the most annoying issues in awhile.   So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...

HenDoggy

Casual Listener

4917 Views

1 replies

2 likes

  • 4917 Views
  • 1 replies
  • 2 likes

ios 3.8 update crashes within 2 seconds

Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...

Casual Listener

Hi,    The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so.  I've tried this on both a standard iphone 6 running the latest ios8 an...

sharpyy75

Casual Listener

875 Views

3 replies

1 likes

  • 875 Views
  • 3 replies
  • 1 likes