Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
31084 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95705 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424947 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294019 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hey guys,I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a while.Back on Spotify I have a very annoying problem with...
Hey guys, I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a wh...
Regular
354 Views
1 replies
0 likes
I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.I'm sure this is a bug which will be fixed in a future app update, b...
I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode. I'm sure this...
Regular
889 Views
3 replies
0 likes
IPhone 5sIOS 8.4.1Sprint LTESpotify 3.8.0.1169As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the spotify app. No issues before. Just one random afternoon it ...
IPhone 5s IOS 8.4.1 Sprint LTE Spotify 3.8.0.1169 As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the...
495 Views
0 replies
0 likes
I can login to spotify on my pc, but not on iphone with app. I have reloaded the app, I have reset password. I have visited community and gone through online solutions. Nothing works. When I try to login on iphone it says: Login Failed, unable to log...
I can login to spotify on my pc, but not on iphone with app. I have reloaded the app, I have reset password. I have visited community and gone through online solutions. Nothing work...
Roadie
1001 Views
1 replies
0 likes
Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that. I've tried with other device (Ipad, another iphone): same issue. Firmware is ok on my AV receiv...
Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that. I've tried with other device ...
Regular
1248 Views
4 replies
0 likes
So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are there and it doesn't let me fully remove the artist f...
So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are th...
Casual Listener
650 Views
2 replies
1 likes
I can't open or install spotify even though I'm paying for it and it seems to work on my phone
I can't open or install spotify even though I'm paying for it and it seems to work on my phone
Newbie
2176 Views
5 replies
0 likes
the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect
the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect
651 Views
0 replies
0 likes
I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications right from the start. My notifications are turned on on...
I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications righ...
863 Views
0 replies
0 likes
I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?
I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?
Community Legend
432 Views
1 replies
0 likes
Hello, Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is no longer recognized as an offline device and I cannot acce...
Hello, Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is...
Roadie
441 Views
1 replies
0 likes
My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updating the app, but that didn't work. So I tried re-in...
My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updat...
Roadie
592 Views
1 replies
0 likes
Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.
Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.
353 Views
0 replies
0 likes
Hi, Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab. so.. every time I delete a playlist on Mac it will show up straight away in Recover Playlist section;eve...
Hi, Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab. so.. every time I delete a pl...
Regular
1705 Views
3 replies
0 likes
I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just sits there with the little grey arrrows doing nothing...
I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just si...
Casual Listener
915 Views
3 replies
0 likes
hello, I need help.every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone.this happens only when playing music with spotify, I already tried with 2 different ip...
hello, I need help. every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone. this happens only when playing ...
Community Legend
721 Views
3 replies
0 likes
Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden ist es wieder verschwunden. Erst wenn man das Hand...
Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden...
1872 Views
0 replies
2 likes
Can't get simple help. Going to cancel this subscription.
Can't get simple help. Going to cancel this subscription.
Community Legend
370 Views
1 replies
0 likes
Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running iOS 7.1.2. Please help!
Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running...
Music Fan
4562 Views
9 replies
0 likes
I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed out. I successfully convereted 14 files before but ...
I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed ...
583 Views
0 replies
0 likes
