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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43367 Views

43 replies

10 likes

  • 43367 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109037 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301891 Views

62 replies

16 likes

  • 301891 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Can't upgrade

HiI'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stageAny ideas what might be happeningH Shuker

Newbie

Hi I'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stage Any ideas what might be happening H Shuker

253 Views

0 replies

0 likes

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  • 0 replies
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Songs stop playing half way through

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't continue at all, even when I hit the play button ag...

Newbie

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't ...

Fishtaco

Community Legend

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Adding to playlist

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) there is no option on any of my saved and avalible of...

Newbie

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) th...

403 Views

0 replies

0 likes

Mac
  • 403 Views
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Solved!! Spotify being dumb as hell

So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song that I want just by Jason Aldean and not some stupi...

Newbie

So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song ...

djrose97

Regular

2073 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Radio station is repeating

Hey guys,I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a while.Back on Spotify I have a very annoying problem with...

Newbie

Hey guys, I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a wh...

djrose97

Regular

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Offline albums not loading

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.I'm sure this is a bug which will be fixed in a future app update, b...

Newbie

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode. I'm sure this...

djrose97

Regular

957 Views

3 replies

0 likes

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  • 3 replies
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Spotify causing phone service to shut off

IPhone 5sIOS 8.4.1Sprint LTESpotify 3.8.0.1169As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the spotify app. No issues before. Just one random afternoon it ...

Casual Listener

IPhone 5s IOS 8.4.1 Sprint LTE Spotify 3.8.0.1169 As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the...

519 Views

0 replies

0 likes

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Can't login on iphone

I can login to spotify on my pc, but not on iphone with app. I have reloaded the app, I have reset password. I have visited community and gone through online solutions. Nothing works. When I try to login on iphone it says: Login Failed, unable to log...

Visitor

I can login to spotify on my pc, but not on iphone with app.  I have reloaded the app, I have reset password.  I have visited community and gone through online solutions.  Nothing work...

mike_vengeance

Roadie

1030 Views

1 replies

0 likes

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  • 1 replies
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Spotify Connect no longer works with Marantz

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that. I've tried with other device (Ipad, another iphone): same issue. Firmware is ok on my AV receiv...

Regular

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that.    I've tried with other device ...

Loopkinn

Regular

1294 Views

4 replies

0 likes

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  • 4 replies
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Why can't I remove an artist from the "My Music" list

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are there and it doesn't let me fully remove the artist f...

Visitor

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are th...

Lorak

Casual Listener

677 Views

2 replies

1 likes

  • 677 Views
  • 2 replies
  • 1 likes

Spotify not working on my MacBook Pro

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

Casual Listener

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

johnizat

Newbie

2225 Views

5 replies

0 likes

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  • 5 replies
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why is the font bigger on my spotify app?

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect

Roadie

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app.      edit: just found out it's because of spotify connect

665 Views

0 replies

0 likes

iOS
iPhone 5S
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I don't get notified from a playlist I follow.

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications right from the start. My notifications are turned on on...

Casual Listener

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications righ...

880 Views

0 replies

0 likes

Notifications
Playlist Managment Accessibility
Subscription
  • 880 Views
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I want to get the free trial but...

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

Casual Listener

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

M0HX

Community Legend

449 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline Mode Not Available : Premium Account Several Months Old

Hello, Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is no longer recognized as an offline device and I cannot acce...

Newbie

Hello,   Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is...

mike_vengeance

Roadie

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
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Solved!! Spotify won't work on my iPhone

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updating the app, but that didn't work. So I tried re-in...

Regular

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updat...

mike_vengeance

Roadie

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

Não baixa off-line

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

Newbie

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
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Playlist deleted on iPhone won't show in Recover Playlist

Hi, Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab. so.. every time I delete a playlist on Mac it will show up straight away in Recover Playlist section;eve...

Regular

Hi,    Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab.   so.. every time I delete a pl...

asokko

Regular

1751 Views

3 replies

0 likes

  • 1751 Views
  • 3 replies
  • 0 likes

Offline sync has stopped

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just sits there with the little grey arrrows doing nothing...

Casual Listener

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just si...

Sweisend89

Casual Listener

978 Views

3 replies

0 likes

Off line sync problem
  • 978 Views
  • 3 replies
  • 0 likes

issues with application in iphone 4S

hello, I need help.every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone.this happens only when playing music with spotify, I already tried with 2 different ip...

Casual Listener

hello, I need help. every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone. this happens only when playing ...

Jordi

Community Legend

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes