Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
232472 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
114073 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
442924 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303909 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...
hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...
304 Views
0 replies
0 likes
Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't work. It tells me I don't have an account but when I...
Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't w...
326 Views
0 replies
0 likes
Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...
Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...
Casual Listener
4949 Views
1 replies
2 likes
Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...
Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 an...
Casual Listener
898 Views
3 replies
1 likes
I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to solve this problem?
I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to ...
Casual Listener
1314 Views
3 replies
0 likes
In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?
In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?
Casual Listener
66272 Views
25 replies
6 likes
Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the songs. I have over 1GB of memory. I tried to sync all my songs u...
Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the song...
Casual Listener
521 Views
2 replies
0 likes
I would like the student discount
I would like the student discount
Casual Listener
1721 Views
2 replies
0 likes
Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow me. Please help.
Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow ...
Community Legend
707 Views
1 replies
0 likes
I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting to triage this). My girlfriend does not have a facebook account and o...
I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting ...
Casual Listener
4971 Views
24 replies
0 likes
On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow
On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow
Casual Listener
949 Views
3 replies
0 likes
Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as sh...
Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can...
Newbie
3098 Views
3 replies
0 likes
Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar aparece la imagen de una nota musical.A que se debe?
Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar apa...
Newbie
6674 Views
2 replies
4 likes
I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the lockscreen (just like iHeart Radio). This is a feature...
I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the loc...
1364 Views
0 replies
2 likes
It just started with my new iPhone 5c.Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes.Both my phone and app are updated and I've tried reinstalling the...
It just started with my new iPhone 5c. Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes. Both my ph...
302 Views
0 replies
0 likes
HiI'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stageAny ideas what might be happeningH Shuker
Hi I'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stage Any ideas what might be happening H Shuker
262 Views
0 replies
0 likes
I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't continue at all, even when I hit the play button ag...
I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't ...
Community Legend
1049 Views
1 replies
0 likes
Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) there is no option on any of my saved and avalible of...
Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) th...
409 Views
0 replies
0 likes
So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song that I want just by Jason Aldean and not some stupi...
So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song ...
Regular
2084 Views
2 replies
0 likes
Hey guys,I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a while.Back on Spotify I have a very annoying problem with...
Hey guys, I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a wh...
Regular
390 Views
1 replies
0 likes
