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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31064 Views

40 replies

9 likes

  • 31064 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95695 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1050 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294014 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123909 Views

19 replies

38 likes

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  • 19 replies
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Why won't Spotify work in my car?

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car until a couple weeks ago. I have tried closing and re-o...

Newbie

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car unti...

chadranftle

Newbie

754 Views

1 replies

0 likes

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  • 1 replies
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iPhone 6 not showing up in Spotify

Mac OS X- 10.8.5iPhone 6- iOS 8.4.1 Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions. Doesn't work through the cable or wi fi -__-Spoiler (Highlight to read)

Casual Listener

Mac OS X- 10.8.5 iPhone 6- iOS 8.4.1     Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions.  Doesn't work through the cable or ...

fack32

Casual Listener

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

my subscription does not work

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

Casual Listener

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

chanyao05

Casual Listener

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Spotify 3 months for 99 cents

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

Newbie

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

kiirby6

Newbie

1221 Views

3 replies

0 likes

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Spotify App is not working - Iphone4 with iOS 6.1.3

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over and over again - but it still doesn't work! All my o...

Casual Listener

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over a...

carllinho

Newbie

2300 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

How to see album art in playlist

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

Casual Listener

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

hflaskos

Casual Listener

712 Views

2 replies

0 likes

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Solved!! How much storage usage 1.187 tracks on iPhone

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song.It looks much too me, or is it normal?

Newbie

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song. It looks much too me, or is it normal?

nunnnun

Community Legend

587 Views

1 replies

0 likes

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Playlists have disappeared.

Hello So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

Newbie

Hello 🙂 So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

315 Views

0 replies

1 likes

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Won't play certain songs on phone, but plays fine on Computer

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on my phone. https://open.spotify.com/track/4fVqQKbROkz...

Casual Listener

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on m...

451 Views

0 replies

0 likes

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Solved!! iPhone 5 - crash on startup

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

Casual Listener

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

GiGi20

Newbie

10307 Views

9 replies

0 likes

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  • 9 replies
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An easy way to favorite music and display music's favorite statues

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple function: Apple Music offers an easy way for me to favo...

Casual Listener

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple func...

402 Views

0 replies

0 likes

  • 402 Views
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Album Art Takes A Long Time To Load

This Started Happend To Me About a Month Ago.After Closing and Reopening The App, The Album Art Takes A Long Time To LoadBut When Im In Offline Mode, The Album Art Loads Instantly...Can Somebody Help?

Music Fan

This Started Happend To Me About a Month Ago. After Closing and Reopening The App, The Album Art Takes A Long Time To Load But When Im In Offline Mode, The Album Art Loads Instantly... Can Somebod...

503 Views

0 replies

0 likes

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Spotify free (3.7.0) crashes on iOS 7.1.2 as soon as I open the app

Hello!Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling the app, but neither worked. The app still crashes as soo...

Newbie

Hello! Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling th...

519 Views

0 replies

0 likes

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spotify doesnt play songs on my iphone 5S but works on computer HELP!!!

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on? It works fine on my mac but not on my phone. I have deleted the app two ...

Newbie

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on?    It wor...

user-removed

Not applicable

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Spotify won't open

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Newbie

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Tamlam-nz

Newbie

13800 Views

9 replies

13 likes

Other
  • 13800 Views
  • 9 replies
  • 13 likes

Solved!! Play music on more than one device at the same time

Hi, I've just upgraded to premium, currently in the 30 day trial period. I know you can have 3 devices registered to one account, but is there a way to play different music online on more than one device at the same time?? Thanks in advance Stacey

Casual Listener

Hi,    I've just upgraded to premium, currently in the 30 day trial period.   I know you can have 3 devices registered to one account, but is there a way to play different music on...

Gvivot

Newbie

1600 Views

2 replies

0 likes

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Resume playing on different device

Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone.

Newbie

Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone. 

kbrooksc

Community Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

No album artworks

Hi, I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of this or can it be fixed soon? Many thanks!

Newbie

Hi,   I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of...

oxii

Newbie

2672 Views

8 replies

4 likes

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  • 8 replies
  • 4 likes

[iOS][Music] Uninterrupted Music - MUST FIX

Spotify needs to fix this! Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the song stops and the app snaps to the track that I was listening to when...

Regular

Spotify needs to fix this!   Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the ...

552 Views

0 replies

0 likes

iOS
Music
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