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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237506 Views

27 replies

5 likes

  • 237506 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118721 Views

116 replies

13 likes

Other
  • 118721 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305482 Views

62 replies

16 likes

  • 305482 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130817 Views

19 replies

38 likes

  • 130817 Views
  • 19 replies
  • 38 likes

Solved!! Where is the hidden Equalizer ?

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

Casual Listener

In the old version of Spotify for ipad there was a hidden Equalizer. Where is it ? Or is there a new way to unlock the Equalizer ?

skywalker026

Casual Listener

66421 Views

25 replies

6 likes

  • 66421 Views
  • 25 replies
  • 6 likes

songs won't sync

Hi, I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the songs. I have over 1GB of memory. I tried to sync all my songs u...

Casual Listener

Hi,   I had ALL my songs synced offline before but I accidentally clicked the Available Offline and all my songs got unsynced. I tried syncing them again but it only worked on some of the song...

superjackiechan

Casual Listener

521 Views

2 replies

0 likes

  • 521 Views
  • 2 replies
  • 0 likes

College Name

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow me. Please help.

Newbie

Hello My name is Jose, I found out I can get a discount for going to college in Florida, my school, hillsborough community college popped up, but when I try to click it and submit it it didn't allow ...

Nico

Community Legend

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Can share on desktop app with friend but not on iOS app, FRUSTRATED

I've seen similar posts here after doing a search, but have found no solution. I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting to triage this). My girlfriend does not have a facebook account and o...

Regular

I've seen similar posts here after doing a search, but have found no solution.     I have my spotify connected to my facebook (but have disconnected and reconnected it while attempting ...

jabele3

Casual Listener

5031 Views

24 replies

0 likes

  • 5031 Views
  • 24 replies
  • 0 likes

Solved!! Offline listening with different devices

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

Casual Listener

On my phone (andriod) I can listen to my music offline but when I try to listen my music on my iPad offline it won't let me, even if it has the green download arrow

natalief723

Casual Listener

953 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

All my artists and albums have disappeared!

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can see all of my my albums and songs (ironic really as sh...

Newbie

Hi, all my saved artists, albums and songs have disappeared. I use premium, an iphone 5 and no settings changed and playlists are still there. My wife, who logs into my account her own device can...

CharlieBark3923

Newbie

3109 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Problem con las imágenes de los artistas/canciones

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar aparece la imagen de una nota musical.A que se debe?

Newbie

Mi problema va relacionado con la foto/imagen de cada canción; es decir, me descargo las canciones pero no me aparecen las fotos de cada artista/cancion cuando se estan reproduciendo, en su lugar apa...

Gabriel66

Newbie

6679 Views

2 replies

4 likes

  • 6679 Views
  • 2 replies
  • 4 likes

Thumbs Up/Down on Lockscreen Only Available on First Track??

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the lockscreen (just like iHeart Radio). This is a feature...

Roadie

I used the radio station feature on Spotify for the first time in a long while. When I launched my station, and locked my phone I noticed that I was able to add a thumbs up or down right from the loc...

1371 Views

0 replies

2 likes

  • 1371 Views
  • 0 replies
  • 2 likes

iPhone app crashes on radio

It just started with my new iPhone 5c.Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes.Both my phone and app are updated and I've tried reinstalling the...

Newbie

It just started with my new iPhone 5c. Whenever I'm listening to the radio and click the list view (in the top right corner) and skip to a song near the end of the list; the app crashes. Both my ph...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Can't upgrade

HiI'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stageAny ideas what might be happeningH Shuker

Newbie

Hi I'm trying to upgrade to premium but I get kicked out of the app even before I start since I went through the billing and payment stage Any ideas what might be happening H Shuker

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

Songs stop playing half way through

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't continue at all, even when I hit the play button ag...

Newbie

I've been using spotify on my iphone 4 without a problem for over 12 months. This week, when I try to play music I have stored, nothing will play right through. Songs are stopping half way and won't ...

Fishtaco

Community Legend

1051 Views

1 replies

0 likes

  • 1051 Views
  • 1 replies
  • 0 likes

Adding to playlist

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) there is no option on any of my saved and avalible of...

Newbie

Im trying to add songs to a new playlist (using the Spotify app on my iphone 6) using songs already saved to 'my songs'. For some reason the on the option list for eash song (remove, add to queue) th...

415 Views

0 replies

0 likes

Mac
  • 415 Views
  • 0 replies
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Solved!! Spotify being dumb as hell

So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song that I want just by Jason Aldean and not some stupi...

Newbie

So I am trying to find a song by Jason Aldean called tonight looks good on you but whenever I look it up all that comes up is some playlists that are dumb as hell also. Why can't I just get the song ...

djrose97

Regular

2101 Views

2 replies

0 likes

  • 2101 Views
  • 2 replies
  • 0 likes

Radio station is repeating

Hey guys,I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a while.Back on Spotify I have a very annoying problem with...

Newbie

Hey guys, I am new to Spotify and like it pretty much. I started a few radio stations (free user) and listened to about 20 songs, liked and disliked, skipped, enjoyed and closed the app after a wh...

djrose97

Regular

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Offline albums not loading

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.I'm sure this is a bug which will be fixed in a future app update, b...

Newbie

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode. I'm sure this...

djrose97

Regular

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Spotify causing phone service to shut off

IPhone 5sIOS 8.4.1Sprint LTESpotify 3.8.0.1169As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the spotify app. No issues before. Just one random afternoon it ...

Casual Listener

IPhone 5s IOS 8.4.1 Sprint LTE Spotify 3.8.0.1169 As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

Can't login on iphone

I can login to spotify on my pc, but not on iphone with app. I have reloaded the app, I have reset password. I have visited community and gone through online solutions. Nothing works. When I try to login on iphone it says: Login Failed, unable to log...

Visitor

I can login to spotify on my pc, but not on iphone with app.  I have reloaded the app, I have reset password.  I have visited community and gone through online solutions.  Nothing work...

mike_vengeance

Roadie

1041 Views

1 replies

0 likes

  • 1041 Views
  • 1 replies
  • 0 likes

Spotify Connect no longer works with Marantz

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that. I've tried with other device (Ipad, another iphone): same issue. Firmware is ok on my AV receiv...

Regular

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that.    I've tried with other device ...

Loopkinn

Regular

1313 Views

4 replies

0 likes

  • 1313 Views
  • 4 replies
  • 0 likes

Why can't I remove an artist from the "My Music" list

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are there and it doesn't let me fully remove the artist f...

Visitor

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are th...

Lorak

Casual Listener

691 Views

2 replies

1 likes

  • 691 Views
  • 2 replies
  • 1 likes