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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43359 Views

43 replies

10 likes

  • 43359 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109017 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301879 Views

62 replies

16 likes

  • 301879 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127800 Views

19 replies

38 likes

  • 127800 Views
  • 19 replies
  • 38 likes

Zeitanzeige Songdauer fehlt

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden ist es wieder verschwunden. Erst wenn man das Hand...

Newbie

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden...

1901 Views

0 replies

2 likes

  • 1901 Views
  • 0 replies
  • 2 likes

Need help with password reset.

Can't get simple help. Going to cancel this subscription.

Newbie

Can't get simple help. Going to cancel this subscription.

Nico

Community Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't start on iPhone 4

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running iOS 7.1.2. Please help!

Visitor

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running...

mchangesq

Music Fan

4730 Views

9 replies

0 likes

IPHONE 4
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Local Files Are Not Syncing anymore

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed out. I successfully convereted 14 files before but ...

Casual Listener

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed ...

603 Views

0 replies

0 likes

  • 603 Views
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Why won't Spotify work in my car?

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car until a couple weeks ago. I have tried closing and re-o...

Newbie

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car unti...

chadranftle

Newbie

773 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone 6 not showing up in Spotify

Mac OS X- 10.8.5iPhone 6- iOS 8.4.1 Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions. Doesn't work through the cable or wi fi -__-Spoiler (Highlight to read)

Casual Listener

Mac OS X- 10.8.5 iPhone 6- iOS 8.4.1     Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions.  Doesn't work through the cable or ...

fack32

Casual Listener

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

my subscription does not work

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

Casual Listener

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

chanyao05

Casual Listener

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Spotify 3 months for 99 cents

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

Newbie

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

kiirby6

Newbie

1263 Views

3 replies

0 likes

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  • 3 replies
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Spotify App is not working - Iphone4 with iOS 6.1.3

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over and over again - but it still doesn't work! All my o...

Casual Listener

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over a...

carllinho

Newbie

2394 Views

8 replies

0 likes

  • 2394 Views
  • 8 replies
  • 0 likes

How to see album art in playlist

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

Casual Listener

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

hflaskos

Casual Listener

745 Views

2 replies

0 likes

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  • 2 replies
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Solved!! How much storage usage 1.187 tracks on iPhone

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song.It looks much too me, or is it normal?

Newbie

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song. It looks much too me, or is it normal?

nunnnun

Community Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
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Playlists have disappeared.

Hello So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

Newbie

Hello 🙂 So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

349 Views

0 replies

1 likes

  • 349 Views
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  • 1 likes

Won't play certain songs on phone, but plays fine on Computer

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on my phone. https://open.spotify.com/track/4fVqQKbROkz...

Casual Listener

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on m...

472 Views

0 replies

0 likes

  • 472 Views
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Solved!! iPhone 5 - crash on startup

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

Casual Listener

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

GiGi20

Newbie

10466 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

An easy way to favorite music and display music's favorite statues

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple function: Apple Music offers an easy way for me to favo...

Casual Listener

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple func...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Album Art Takes A Long Time To Load

This Started Happend To Me About a Month Ago.After Closing and Reopening The App, The Album Art Takes A Long Time To LoadBut When Im In Offline Mode, The Album Art Loads Instantly...Can Somebody Help?

Music Fan

This Started Happend To Me About a Month Ago. After Closing and Reopening The App, The Album Art Takes A Long Time To Load But When Im In Offline Mode, The Album Art Loads Instantly... Can Somebod...

530 Views

0 replies

0 likes

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Spotify free (3.7.0) crashes on iOS 7.1.2 as soon as I open the app

Hello!Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling the app, but neither worked. The app still crashes as soo...

Newbie

Hello! Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling th...

546 Views

0 replies

0 likes

  • 546 Views
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  • 0 likes

spotify doesnt play songs on my iphone 5S but works on computer HELP!!!

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on? It works fine on my mac but not on my phone. I have deleted the app two ...

Newbie

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on?    It wor...

user-removed

Not applicable

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Spotify won't open

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Newbie

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Tamlam-nz

Newbie

13966 Views

9 replies

13 likes

Other
  • 13966 Views
  • 9 replies
  • 13 likes