Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232464 Views

27 replies

5 likes

  • 232464 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114066 Views

116 replies

13 likes

Other
  • 114066 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2294 Views

0 replies

0 likes

iOS
  • 2294 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303907 Views

61 replies

16 likes

  • 303907 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129637 Views

19 replies

38 likes

  • 129637 Views
  • 19 replies
  • 38 likes

Offline albums not loading

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode.I'm sure this is a bug which will be fixed in a future app update, b...

Newbie

I have just had 2 long-haul flights spoiled because I was unable to access my offline albums - the app just sits there trying to download the albums even though it's in offline mode. I'm sure this...

djrose97

Regular

968 Views

3 replies

0 likes

  • 968 Views
  • 3 replies
  • 0 likes

Spotify causing phone service to shut off

IPhone 5sIOS 8.4.1Sprint LTESpotify 3.8.0.1169As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the spotify app. No issues before. Just one random afternoon it ...

Casual Listener

IPhone 5s IOS 8.4.1 Sprint LTE Spotify 3.8.0.1169 As of a few days ago whenever I try to run spotify my phone service will temporarily shut off and search for service until I manually close the...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Can't login on iphone

I can login to spotify on my pc, but not on iphone with app. I have reloaded the app, I have reset password. I have visited community and gone through online solutions. Nothing works. When I try to login on iphone it says: Login Failed, unable to log...

Visitor

I can login to spotify on my pc, but not on iphone with app.  I have reloaded the app, I have reset password.  I have visited community and gone through online solutions.  Nothing work...

mike_vengeance

Roadie

1034 Views

1 replies

0 likes

  • 1034 Views
  • 1 replies
  • 0 likes

Spotify Connect no longer works with Marantz

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that. I've tried with other device (Ipad, another iphone): same issue. Firmware is ok on my AV receiv...

Regular

Hi, Spotify connect no longer work with my NR 1605 since 2 ou 3 days. The display on NR1605 show message as "trying to connect..." or something like that.    I've tried with other device ...

Loopkinn

Regular

1309 Views

4 replies

0 likes

  • 1309 Views
  • 4 replies
  • 0 likes

Why can't I remove an artist from the "My Music" list

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are there and it doesn't let me fully remove the artist f...

Visitor

So I saved an albums from an artist and I guess the album got removed from Spotify but the artist still comes up under my music with the amount of tracks that were saved but none of the tracks are th...

Lorak

Casual Listener

683 Views

2 replies

1 likes

  • 683 Views
  • 2 replies
  • 1 likes

Spotify not working on my MacBook Pro

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

Casual Listener

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

johnizat

Newbie

2250 Views

5 replies

0 likes

  • 2250 Views
  • 5 replies
  • 0 likes

why is the font bigger on my spotify app?

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect

Roadie

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app.      edit: just found out it's because of spotify connect

667 Views

0 replies

0 likes

iOS
iPhone 5S
  • 667 Views
  • 0 replies
  • 0 likes

I don't get notified from a playlist I follow.

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications right from the start. My notifications are turned on on...

Casual Listener

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications righ...

886 Views

0 replies

0 likes

Notifications
Playlist Managment Accessibility
Subscription
  • 886 Views
  • 0 replies
  • 0 likes

I want to get the free trial but...

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

Casual Listener

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

M0HX

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Offline Mode Not Available : Premium Account Several Months Old

Hello, Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is no longer recognized as an offline device and I cannot acce...

Newbie

Hello,   Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is...

mike_vengeance

Roadie

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't work on my iPhone

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updating the app, but that didn't work. So I tried re-in...

Regular

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updat...

mike_vengeance

Roadie

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Não baixa off-line

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

Newbie

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Playlist deleted on iPhone won't show in Recover Playlist

Hi, Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab. so.. every time I delete a playlist on Mac it will show up straight away in Recover Playlist section;eve...

Regular

Hi,    Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab.   so.. every time I delete a pl...

asokko

Regular

1754 Views

3 replies

0 likes

  • 1754 Views
  • 3 replies
  • 0 likes

Offline sync has stopped

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just sits there with the little grey arrrows doing nothing...

Casual Listener

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just si...

Sweisend89

Casual Listener

1006 Views

3 replies

0 likes

Off line sync problem
  • 1006 Views
  • 3 replies
  • 0 likes

issues with application in iphone 4S

hello, I need help.every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone.this happens only when playing music with spotify, I already tried with 2 different ip...

Casual Listener

hello, I need help. every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone. this happens only when playing ...

Jordi

Community Legend

756 Views

3 replies

0 likes

  • 756 Views
  • 3 replies
  • 0 likes

Zeitanzeige Songdauer fehlt

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden ist es wieder verschwunden. Erst wenn man das Hand...

Newbie

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden...

1904 Views

0 replies

2 likes

  • 1904 Views
  • 0 replies
  • 2 likes

Need help with password reset.

Can't get simple help. Going to cancel this subscription.

Newbie

Can't get simple help. Going to cancel this subscription.

Nico

Community Legend

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't start on iPhone 4

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running iOS 7.1.2. Please help!

Visitor

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running...

mchangesq

Music Fan

4775 Views

9 replies

0 likes

IPHONE 4
  • 4775 Views
  • 9 replies
  • 0 likes

Local Files Are Not Syncing anymore

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed out. I successfully convereted 14 files before but ...

Casual Listener

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed ...

609 Views

0 replies

0 likes

  • 609 Views
  • 0 replies
  • 0 likes

Why won't Spotify work in my car?

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car until a couple weeks ago. I have tried closing and re-o...

Newbie

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car unti...

chadranftle

Newbie

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes