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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242205 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

125094 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2990 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307769 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132047 Views

19 replies

38 likes

  • 132047 Views
  • 19 replies
  • 38 likes

Solved!! Can't reproduce music

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to mePlease help!

Visitor

I'm a free subscriber, now I can't reproduce music on my device, when I want to play the song it doesn't allowed it to me Please help!

Jason

Spotify Legend

683 Views

1 replies

0 likes

  • 683 Views
  • 1 replies
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Spotify, why?

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can queue songs, despite being a free member. But there is...

Newbie

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can que...

Jason

Spotify Legend

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Synk "normal" offline, listen "extrem" online

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does this change if I am connected to Wifi?And if I have a ...

Newbie

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does thi...

306 Views

0 replies

0 likes

  • 306 Views
  • 0 replies
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Songs not syncing

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

Casual Listener

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

jonasherdegen

Community Legend

821 Views

5 replies

0 likes

  • 821 Views
  • 5 replies
  • 0 likes

iphone premium

i got student premuim for 5$ a month but on my phone it still says that my subscription is free

Newbie

i got student premuim for 5$ a month but on my phone it still says that my subscription is free  

DasPeter

Community Legend

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

password

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

Visitor

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

user-removed

Not applicable

638 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Can't Log In

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

Casual Listener

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

bblackman

Casual Listener

523 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Problem hearing differnt songs on two devices

Hello! I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers and vice versa (we are not in the same WLAN, e.g. i'm outdoo...

Newbie

Hello!   I want to hear Music on my iPhone, while my wife listen to different Music on my iPad (one Spotify Premium Account), but that doesnt work. So she stopped my song and then i hear hers ...

mike_vengeance

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Syncing playlists from my laptop to my tablet and my phone.

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It keeps coming up with the same message saying that the ...

Newbie

Hi, I was wondering if anybody could help me with this problem. I have a playlist that contains 12 songs that I want on my tablet (iPad) and my phone which isn't syncing across from my laptop. It kee...

mike_vengeance

Roadie

5039 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Not Available Offline

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Newbie

I don't know how but I managed to get one of my favorite albums available offline. But I can't figure out how to do it again for other albums. Please help with a straight foward answer! Thanks, :).

Swanny

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Solved!! iPhone 5S local files will not sync

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum. YES my firewall allows spotify, YES i re-installed and rebooted a million times. This almost makes me want to cancel my premium members...

Regular

Please do note that I have had this issue since my iPhone 5 and I HAVE done EVERY step I have found on this forum.  YES my firewall allows spotify, YES i re-installed and rebooted a million time...

pguyton

Newbie

18388 Views

22 replies

3 likes

  • 18388 Views
  • 22 replies
  • 3 likes

Song was available before but not anymore

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

Newbie

I had Higher Place by Dimitri Vegas & Like Mikeon my music but I can't find it anymore on any playlist or the artist page, however using a different account I abble to find it and play it.

428 Views

0 replies

0 likes

  • 428 Views
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New iPhone 6 will not sync local files (iPhone still connected to computer)

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music throug the different apps. So the iOS app and Windows app are...

Visitor

Hi, so I have a very frustrating problem. My old iPhone 6 broke, when I got my new iPhone I was unable to sync my local files. However I am able to choose which device that plays the music&...

user-removed

Not applicable

3007 Views

11 replies

1 likes

  • 3007 Views
  • 11 replies
  • 1 likes

iPad playlist behaviour

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards. To give an example, let's say I want to listen to something by the band Rush. If ...

Music Fan

When drilling through playlist folders and then choosing a playlist, Spotify will start the playlist folder listing at the beginning when attempting to swipe backwards.  To give an example, let'...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

help with speakers

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on both ios and android. Is it any way to fix this? i a...

Newbie

hello, i got myself a phillips 5.1 surround system. (HTB3520G/12) and when i connect with spotify using bluethoot i only get sound i the front speakers, no souns i the rear speakers. this happen on b...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Spotify won't connect to my Facebook

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't work. It tells me I don't have an account but when I...

Newbie

Spotify was working fine, but now it won't connect to my facebook. I can't access any of my songs or playlists, and its also not working on my computer. When I went to reset your password it didn't w...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
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Spotify mobile app not compatible with ipod touch 4th gen.

Hello everyone, I've just ran into one of the most annoying issues in awhile. So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify on my ipod touch 4th gen and attempted to redownload it. I wa...

Casual Listener

Hello everyone, I've just ran into one of the most annoying issues in awhile.   So, I was having problems with songs on my queue playing but no sounds coming out. I decided to delete Spotify o...

HenDoggy

Casual Listener

4969 Views

1 replies

2 likes

  • 4969 Views
  • 1 replies
  • 2 likes

ios 3.8 update crashes within 2 seconds

Hi, The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so. I've tried this on both a standard iphone 6 running the latest ios8 and another with the latest ios9 public beta. really dont want to delete an...

Casual Listener

Hi,    The new update - 3.8.0 - is causing my spotify app to crash after just launching the first page or so.  I've tried this on both a standard iphone 6 running the latest ios8 an...

sharpyy75

Casual Listener

904 Views

3 replies

1 likes

  • 904 Views
  • 3 replies
  • 1 likes

Solved!! Music stops playing after 1:30

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to solve this problem?

Casual Listener

I payed $1 for 3 months of Spotify premium and it expires in a month plus a few days, and all of a sudden, my music stops playing after only a minute and a half of listening. Does anyone know how to ...

ironjaeger6277

Casual Listener

1329 Views

3 replies

0 likes

  • 1329 Views
  • 3 replies
  • 0 likes