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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37341 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102995 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299277 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126072 Views

19 replies

38 likes

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  • 19 replies
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How to see album art in playlist

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

Casual Listener

I have a ton of songs in my playlists. One nice thing that would help me organize is if I could see album art next to the song names...is there a setting I don't know about?

hflaskos

Casual Listener

732 Views

2 replies

0 likes

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Solved!! How much storage usage 1.187 tracks on iPhone

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song.It looks much too me, or is it normal?

Newbie

I have 1.187 tracks in a list on my iPhone (extreme quality), it uses 11,7 Gb, about 10Mb for one song. It looks much too me, or is it normal?

nunnnun

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
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Playlists have disappeared.

Hello So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

Newbie

Hello 🙂 So my playlists have gone, I didn't delete them. I have tried an app reinstall etc with no luck.

338 Views

0 replies

1 likes

  • 338 Views
  • 0 replies
  • 1 likes

Won't play certain songs on phone, but plays fine on Computer

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on my phone. https://open.spotify.com/track/4fVqQKbROkz...

Casual Listener

I've had this problem before with some songs but found that removing and re-adding the song from another playlist has helped. But I've done it for this one several times and can't get it to play on m...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
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Solved!! iPhone 5 - crash on startup

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

Casual Listener

iPhone 5 with iOS 8 update. Spotify crashes on startup before app opens. Several attempts to reinstall app but same issue.

GiGi20

Newbie

10426 Views

9 replies

0 likes

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  • 9 replies
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An easy way to favorite music and display music's favorite statues

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple function: Apple Music offers an easy way for me to favo...

Casual Listener

Spotify has always been the wonderful music friend to me. However, I'm recently considering to transfer to Apple Music. It's not for For You, not for Beats 1, or "Apple Heart." It's for a simple func...

420 Views

0 replies

0 likes

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  • 0 likes

Album Art Takes A Long Time To Load

This Started Happend To Me About a Month Ago.After Closing and Reopening The App, The Album Art Takes A Long Time To LoadBut When Im In Offline Mode, The Album Art Loads Instantly...Can Somebody Help?

Music Fan

This Started Happend To Me About a Month Ago. After Closing and Reopening The App, The Album Art Takes A Long Time To Load But When Im In Offline Mode, The Album Art Loads Instantly... Can Somebod...

526 Views

0 replies

0 likes

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Spotify free (3.7.0) crashes on iOS 7.1.2 as soon as I open the app

Hello!Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling the app, but neither worked. The app still crashes as soo...

Newbie

Hello! Since installing the newest update, I cannot open the Spotify app anymore. I use a free account on my iPhone 4 (iOS 7.1.2), and I have already tried restarting my iPhone and reinstalling th...

538 Views

0 replies

0 likes

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spotify doesnt play songs on my iphone 5S but works on computer HELP!!!

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on? It works fine on my mac but not on my phone. I have deleted the app two ...

Newbie

Some days ago my spotify stopped playing up songs on my iphone 5s. i can log in to the app and see all my music as usual but when i hit the play button the song doesn't come on?    It wor...

user-removed

Not applicable

435 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify won't open

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Newbie

I have an iPhone. I updated my spotify app with the latest update and it won't open. I hit the app and it just goes back to the home screen

Tamlam-nz

Newbie

13931 Views

9 replies

13 likes

Other
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  • 9 replies
  • 13 likes

Solved!! Play music on more than one device at the same time

Hi, I've just upgraded to premium, currently in the 30 day trial period. I know you can have 3 devices registered to one account, but is there a way to play different music online on more than one device at the same time?? Thanks in advance Stacey

Casual Listener

Hi,    I've just upgraded to premium, currently in the 30 day trial period.   I know you can have 3 devices registered to one account, but is there a way to play different music on...

Gvivot

Newbie

1631 Views

2 replies

0 likes

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  • 2 replies
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Resume playing on different device

Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone.

Newbie

Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone. 

kbrooksc

Community Legend

501 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

No album artworks

Hi, I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of this or can it be fixed soon? Many thanks!

Newbie

Hi,   I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of...

oxii

Newbie

2737 Views

8 replies

4 likes

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  • 8 replies
  • 4 likes

[iOS][Music] Uninterrupted Music - MUST FIX

Spotify needs to fix this! Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the song stops and the app snaps to the track that I was listening to when...

Regular

Spotify needs to fix this!   Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the ...

562 Views

0 replies

0 likes

iOS
Music
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IOS storage

i'd like to know why there is no clear cache button in the app on ios like there is on android?to erase this cache the only way is dellete and re installing the app? thanksMauro

Visitor

i'd like to know why there is no clear cache button in the app on ios like there is on android? to erase this cache the only way is dellete and re installing the app?   thanks Mauro 

user-removed

Not applicable

561 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Spotify is playing songs in random

Hi everyone,When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist.I DON'T click on random play green button on the top, I just click on the first song to play...

Casual Listener

Hi everyone, When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist. I DON'T click on random play gree...

user-removed

Not applicable

369 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Problem with syncing playlist on iPhone

for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgraded to the new version but still aint working. this ...

Casual Listener

for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgrad...

user22

Newbie

1480 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

7 Day free trial not working

Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!

Casual Listener

 Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!

user-removed

Not applicable

801 Views

2 replies

0 likes

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  • 2 replies
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App Store spotify premium payment not working.

I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free account. Any help?

Casual Listener

I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free acc...

capinblue

Newbie

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes