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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 52572 Views
  • 16 replies
  • 36 likes
  • 52572 Views
  • 16 replies
  • 36 likes

Free trial only playing selective songs

Hi I signed up to the free 7 day trial yesterday and have found that it is only letting me play a small selection of my songs on shuffle. I thought we could play any song with premium? Every time I try to play a different song or album it says "spoti...

  • Newbie
  • Hi I signed up to the free 7 day trial yesterday and have found that it is only letting me play a small selection of my songs on shuffle. I thought we could play any song with premium? Every time I t...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código

Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código?

  • Newbie
  • Mi código se daño al quitar la etiqueta de seguridad, me faltan 4 dígitos ¿puedo recuperar mi código?
  • Salom
  • Music Fan
  • 536 Views
  • 1 replies
  • 7 likes
  • 536 Views
  • 1 replies
  • 7 likes

Solved!! About to quit if I can't SYNC. LOCAL. TRACKS.

I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after being totally frustrated with iTunes' abysmal cloud func...

  • Casual Listener
  • I'm taking deep breaths and trying my hardest to refrain from using profanity, but I am frankly baffled that it seems nobody out there can create a decent music service. I came to Spotify after ...
  • jackblaze
  • Casual Listener
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Listen offline - ipad, ipod and desktop

I cannot listen to the same playlist on 3 devices offline. It looks like it only can be done one or the other. The funny thing is when I select "available offline" in Ipod, the download green arrow is not shown and songs do not get offline in ipod, i...

  • Newbie
  • I cannot listen to the same playlist on 3 devices offline.  It looks like it only can be done one or the other.   The funny thing is when I select "available offline" in Ipod,&nbs...
  • DasPeter
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Gray Lines, Wrong Songs Clicked, Some Songs not downloading

My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is song that is not in "Available Offline" even though I ...

  • Newbie
  • My Spotify is doing weird thinks. In my "Songs" that I have "checked" under "Your Music" there appears to be grey lines that are about the same size as the song choices. Under each line, there is son...
  • user-removed
  • Not applicable
  • 519 Views
  • 4 replies
  • 1 likes
  • 519 Views
  • 4 replies
  • 1 likes

Adding Songs to Desktop App is not updating to Mobile (iPhone) App

I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there. Even hours later. Is there a trick to get the phone app updated? Logging out then back ...

  • Casual Listener
  • I listen to spotify at work all day long and add songs/albums to "my music" but when I hop in the car and look for new songs/albums I've added they are not there.  Even hours later.  Is the...
  • Norcal1981
  • Casual Listener
  • 382 Views
  • 2 replies
  • 1 likes
  • 382 Views
  • 2 replies
  • 1 likes

Offline music doesn't show up under artists...

I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from the offline playlists. Is this how it's supposed to ...

  • Newbie
  • I just made some playlists available offline, however the artists from those playlsits don't show up under the artists section of the app. Artists from 'my music' are visible, but not the ones from t...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Spotify Shows?!? How slow is this rollout going?

I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows? The only update is that it's coming soon, but what is the definition of soon? I can't believe that a rollout for some feature upgrades is t...

  • Music Fan
  • I am a premium subscriber, I got the Running update a while back, but where are the other features like Shows?  The only update is that it's coming soon, but what is the definition of soon?&nbsp...
  • user-removed
  • Not applicable
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

What can I do if my Spotify artworks are glitching? So that every album has its respected cover art?

Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a couple of ways. Sometimes, I'm listening to a song...

  • Regular
  • Hello everyone. I,m not sure if im the only user encountering this problem, but from the many users I know it seems that I.m the only one. Lately, some artwrorks, cover arts, have been glitching in a...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Musiken spelas inte

När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga ut och att avinstallera. Hjälper inte.

  • Newbie
  • När jag trycker på en låt så spelas den inte. Fungerar som det ska på iPad men inte iPhone. Ett tag kunde jag lyssna i ca en minut sen försvann ljudet. Nu spelar den inte alls. Har provat att logga u...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

sync restarts every time I connect to wifi

every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes, or I leave home before it finishes I end up not ha...

  • Casual Listener
  • every time I come home and my device connects to WiFi, Spotify begins the sync all over again - meaning it starts from 0 tracks synced and attempts to get all 1500 synced. If the app closes, crashes,...
  • pquintanilla
  • Newbie
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Pioneer doesn't show songs in display.

Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo? It's a car stereo by the way. Thanks!

  • Regular
  • Running from IOS 8 and connected via AUX, the screen is just blank, is there any way besides showing the info of songs to also change tracks with the stereo?   It's a car stereo by the way. &...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

Multiple Charges. Twice on different days and one is pending with a Trial Fee

I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is the only account I've created.

  • Newbie
  • I have been charged not once, not twice, but three times for the month July. All charges were deducted on different days. It is impossible for my card to be charged for multiple accounts, for this is...
  • kbrooksc
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • different day
    Three charges
  • 354 Views
  • 1 replies
  • 0 likes

Spotify app crashing upon launch

Hello there Spotify community. Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out. I opened the application from my phone, then it simply closed!I've tried uninstalling it and re-installing ...

  • Regular
  • Hello there Spotify community.   Everytime I launch my Spotify app on my iPhone 5S, it immediately crashes after the 'loading elipses' fade out.   I opened the application from my phone...
  • Tylky
  • Regular
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Radio New button missing

I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?

  • Newbie
  • I have just joined Premium. When I tap Radio on iPad, there is no option to create a new station. Can somebody help?
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Lost playlists only on ios app

Hi!All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recently played" list when I access my music, but when I ch...

  • Newbie
  • Hi! All my playlists are gone on my ios app. On desktop app I still have them. I have logged in with a same id and subscription status is still premium. I can see a couple of my playlists in "recent...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

How does "Available Offline" count files?

Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit?Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my desktop, When I save the file for "Offline" listening on ...

  • Music Fan
  • Where does Spotify get its "Available Offline" files from and how does it effect the 3,333 songs/device limit? Let's say that I have a playlist with 10 songs, 4 of which are "Local Files" on my de...
  • 246 Views
  • 0 replies
  • 0 likes
  • 246 Views
  • 0 replies
  • 0 likes

Wrong songs being played

hello,I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select to play it, drake - 0 to 100 plays. Drake - 0 to 100 s...

  • Newbie
  • hello, I have a weird problem. When I go into my songs on the spotify app, whatever I play it plays the wrong song. Example is currently it says "a star is born" is the first song so when I select...
  • Davant908
  • Regular
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

My friend list is not populating when attempting to share a track with people.

Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share stuff from there. I have logged in and out. I have d...

  • Newbie
  • Like the Subject says, I cannot get my friend list to populate with people I am friends with through Spotify. I cannot share a track with anyone while on my iPhone. I have to get on my PC and share s...
  • 325 Views
  • 0 replies
  • 0 likes
  • 325 Views
  • 0 replies
  • 0 likes

Spotify can't play any songs and radios when premium free trial expired.

I join the premium free trial for 7 days and today is expired that turn into free account I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" premium only" dialog I try to re-install it and re-login,It does...

  • Newbie
  • I join the premium free trial for 7 days and today is expired that turn into free account   I don't renew the premium and my iphone5 can't play any songs and radios that it always pop up" prem...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes