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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

237524 Views

27 replies

5 likes

  • 237524 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

118729 Views

116 replies

13 likes

Other
  • 118729 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2696 Views

0 replies

0 likes

iOS
  • 2696 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305484 Views

62 replies

16 likes

  • 305484 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130818 Views

19 replies

38 likes

  • 130818 Views
  • 19 replies
  • 38 likes

Spotify not working on my MacBook Pro

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

Casual Listener

I can't open or install spotify even though I'm paying for it and it seems to work on my phone

johnizat

Newbie

2256 Views

5 replies

0 likes

  • 2256 Views
  • 5 replies
  • 0 likes

why is the font bigger on my spotify app?

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app. edit: just found out it's because of spotify connect

Roadie

the design of spotify already stinks and now it's worse becuase for some reason the font is huge on my app.      edit: just found out it's because of spotify connect

669 Views

0 replies

0 likes

iOS
iPhone 5S
  • 669 Views
  • 0 replies
  • 0 likes

I don't get notified from a playlist I follow.

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications right from the start. My notifications are turned on on...

Casual Listener

I only follow the "Starred" playlist of my friend but I don't get notified whenever she adds new music to it. I just recently found out that Spotify has this feature so I don't get notifications righ...

888 Views

0 replies

0 likes

Notifications
Playlist Managment Accessibility
Subscription
  • 888 Views
  • 0 replies
  • 0 likes

I want to get the free trial but...

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

Casual Listener

I want to sign up for the free trail but I could not because it asks me for a phone number to verify and I can't give one because I do not have a phone, is there any other way I can verify it?

M0HX

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Offline Mode Not Available : Premium Account Several Months Old

Hello, Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is no longer recognized as an offline device and I cannot acce...

Newbie

Hello,   Today my phone downloaded an update for Spotify. I have had a Premium Spotify Account for several months. I have several thousand songs downloaded to my device. Suddenly, my device is...

mike_vengeance

Roadie

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't work on my iPhone

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updating the app, but that didn't work. So I tried re-in...

Regular

My spotify was working just fine, then suddenly i could only listen to the first 90 seconds of each song, even with a premiun account and having synced all the songs to offline mode. So I tried updat...

mike_vengeance

Roadie

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Não baixa off-line

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

Newbie

Estou colocando vários álbuns para modo off-line, atualizei o programa, etc, mas não estão sendo baixadas as musicas.

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Playlist deleted on iPhone won't show in Recover Playlist

Hi, Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab. so.. every time I delete a playlist on Mac it will show up straight away in Recover Playlist section;eve...

Regular

Hi,    Did some checks today after I accidentaly deleted one of my playlists yesterday and that deleted playlist won't show in Recover Playlist tab.   so.. every time I delete a pl...

asokko

Regular

1757 Views

3 replies

0 likes

  • 1757 Views
  • 3 replies
  • 0 likes

Offline sync has stopped

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just sits there with the little grey arrrows doing nothing...

Casual Listener

I'm trying to get songs onto my phone before I don't have service for a few month period. Before it synced up fine, even gave me a little status bar at the top. Now it won't sync at all. It's just si...

Sweisend89

Casual Listener

1018 Views

3 replies

0 likes

Off line sync problem
  • 1018 Views
  • 3 replies
  • 0 likes

issues with application in iphone 4S

hello, I need help.every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone.this happens only when playing music with spotify, I already tried with 2 different ip...

Casual Listener

hello, I need help. every time I play music with spotify, it starts to stop and play, forward, automatically. it also activates my voice command option in my iphone. this happens only when playing ...

Jordi

Community Legend

759 Views

3 replies

0 likes

  • 759 Views
  • 3 replies
  • 0 likes

Zeitanzeige Songdauer fehlt

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden ist es wieder verschwunden. Erst wenn man das Hand...

Newbie

Seit den letzten Updates vermisse ich die Zeitleiste, die mir zeigt wie lange mein Song dauert bzw. wie lange er noch läuft. Blendet nur kurz an ein wenn der Song startet und dann nach ca. 5 Sekunden...

1905 Views

0 replies

2 likes

  • 1905 Views
  • 0 replies
  • 2 likes

Need help with password reset.

Can't get simple help. Going to cancel this subscription.

Newbie

Can't get simple help. Going to cancel this subscription.

Nico

Community Legend

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Spotify doesn't start on iPhone 4

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running iOS 7.1.2. Please help!

Visitor

Ever since a recent update (don't know exactly when, since I mostly use Spotify on iPad), I can't run Spotify on my iPhone 4 anymore. Whenever I start the app, it immediately exits again. I'm running...

mchangesq

Music Fan

4793 Views

9 replies

0 likes

IPHONE 4
  • 4793 Views
  • 9 replies
  • 0 likes

Local Files Are Not Syncing anymore

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed out. I successfully convereted 14 files before but ...

Casual Listener

I don't know what happened but whenever I try to add my music from iTunes to Local Files, it won't play anymore. I add it to another playlist and try to make if avaliable offline but it stays greyed ...

616 Views

0 replies

0 likes

  • 616 Views
  • 0 replies
  • 0 likes

Why won't Spotify work in my car?

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car until a couple weeks ago. I have tried closing and re-o...

Newbie

Spotify won't work in my car. When I open up the app, it loads for a while, then closes automatically. This problem doesn't happen anywhere else but in my car, but it used to work fine in my car unti...

chadranftle

Newbie

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

iPhone 6 not showing up in Spotify

Mac OS X- 10.8.5iPhone 6- iOS 8.4.1 Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions. Doesn't work through the cable or wi fi -__-Spoiler (Highlight to read)

Casual Listener

Mac OS X- 10.8.5 iPhone 6- iOS 8.4.1     Downloaded spotify on my computer just now on my laptop and phone so they are both the latest versions.  Doesn't work through the cable or ...

fack32

Casual Listener

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

my subscription does not work

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

Casual Listener

I have paid and subscribed for spotify premium but it does work and it isn't recognized..!!

chanyao05

Casual Listener

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Spotify 3 months for 99 cents

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

Newbie

I joined up when I heard that add but was charged the full monthly price and just got charged again for 12.99$. What happened to 99 cents for 3 months??

kiirby6

Newbie

1282 Views

3 replies

0 likes

  • 1282 Views
  • 3 replies
  • 0 likes

Spotify App is not working - Iphone4 with iOS 6.1.3

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over and over again - but it still doesn't work! All my o...

Casual Listener

My Spotify app is not working, and I have premium. Havent worked for over a week! I have tried to change region, but it didnt work. The app won't even open? I have tried deleted and installing over a...

carllinho

Newbie

2426 Views

8 replies

0 likes

  • 2426 Views
  • 8 replies
  • 0 likes