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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69962 Views
  • 16 replies
  • 37 likes
  • 69962 Views
  • 16 replies
  • 37 likes

Solved!! How do I add albums/artists/songs to a playlist?

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HORRIBLE way to do it), but when I click '...' for an arti...

  • Regular
  • I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HO...
  • user-removed
  • Not applicable
  • 947 Views
  • 10 replies
  • 0 likes
  • 947 Views
  • 10 replies
  • 0 likes

Solved!! iPad app crashes

I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap

  • Casual Listener
  • I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap
  • Rechenmacher
  • Newbie
  • 3990 Views
  • 11 replies
  • 0 likes
  • 3990 Views
  • 11 replies
  • 0 likes

Spotify stops when iPhone goes in standby.

My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?

  • Newbie
  • My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?
  • powerbone
  • Newbie
  • 4161 Views
  • 7 replies
  • 3 likes
  • background
    iOS 8
  • 4161 Views
  • 7 replies
  • 3 likes

Unsyncing an iPod Touch

So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices I have synced for offline play are registered as i...

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  • Newbie
  • So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices...
  • nunnnun
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

BMW integration iOs 8.3 and Spotify 3.6.0.923

I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31.Since the last update I can choose the next title with the iDrive Controller. Everytime it will be disconnected.Furthermore, spotify do...

  • Newbie
  • I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31. Since the last update I can choose the next title with the iDrive Controller. Ever...
  • 274 Views
  • 0 replies
  • 0 likes
  • 274 Views
  • 0 replies
  • 0 likes

offline mode iPhone

I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?

  • Newbie
  • I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?
  • Teresa
  • Roadie
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Album restricted to playback on mobile?

Hi all, Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but it doesn't playback on my Android app. Desktop app will play...

  • Newbie
  • Hi all,   Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but ...
  • 861 Views
  • 0 replies
  • 0 likes
  • 861 Views
  • 0 replies
  • 0 likes

Local Songs Not Syncing On Iphone

Local songs wont sync to my iphone, it was working before and has become a problem recently.

  • Regular
  • Local songs wont sync to my iphone, it was working before and has become a problem recently.
  • steefquantro
  • Newbie
  • 716 Views
  • 9 replies
  • 0 likes
  • 716 Views
  • 9 replies
  • 0 likes

App keeps shutting my iPhone off

Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!

  • Casual Listener
  • Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!
  • neto245021
  • Newbie
  • 324 Views
  • 2 replies
  • 0 likes
  • 324 Views
  • 2 replies
  • 0 likes

Won't recognise both iPhones at the same time

i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM. I need both recognized. As Stands, now,. Spotify only recognizes one at a time;!, But have tried Oh, the device is called, Ju...

  • Newbie
  • i Have an iPhone 5, called by a name with 5, and an iPhone 6+ with 6+ in the Phone's ID., but Spotify--oh, I have a PremiuM.  I need both recognized.  As Stands, now,. Spotify only recogniz...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

apple carplay and shuffle

Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?

  • Casual Listener
  • Can any one help out, if it is possibe to turn on shuffle play when in carplay mode from the head unit as i can not find it?
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Cancelled subscription to Premium, Appalled at last ditch attempt to keep my business

Hi Community I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having struggled to get any effective technical help for months, there ...

  • Casual Listener
  • Hi Community   I wanted to copy for you the email I sent to the last ditch 'premium@spotify' email address, which appeared as I tried to cancel my subscription. I was appalled that having stru...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

Album art not displaying in-car after 2015 beta update

Hi there, Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car. My 2015 Subaru Impreza was displaying it just fine when plugged in, but the beta was applied and it no longer displays ...

  • Casual Listener
  • Hi there,   Ever since I updated Spotify to the beta in early 2015 I'm unable to see the album art when I plug my phone into my car.  My 2015 Subaru Impreza was displaying it just fine wh...
  • gravespy720
  • Casual Listener
  • 1991 Views
  • 3 replies
  • 0 likes
  • 1991 Views
  • 3 replies
  • 0 likes

Search not working when using mobile data

DescriptionWhen using mobile data, every time I try to search for tracks, I get the 'error occurred' message. A more detailed description, using numbered steps1. Be using mobile data as opposed to wifi2. Use search function What I expected to happenS...

  • Casual Listener
  • Description When using mobile data, every time I try to search for tracks, I get the 'error occurred' message.   A more detailed description, using numbered steps 1. Be using mobile dat...
  • mjp5196
  • Newbie
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Solved!! BUG: Scroll and select issues with "Songs" list iOS app

UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! AWESOME!! When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of the first word of the songs. These grey boxes seem to be messing ...

  • Casual Listener
  • UPDATE AUG 1 2015: Looks like the July 29 update fixed this bug! 🙂 AWESOME!!   When selecting a song from the "Songs" list, large grey boxes separate the songs according to first letter of th...
  • jessrd1992
  • Casual Listener
  • 1406 Views
  • 6 replies
  • 3 likes
  • 1406 Views
  • 6 replies
  • 3 likes

Ford Sync AppLink - Not working ·choose playlist" command

All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playlist? All the other commands work perfectly. Thanks

  • Regular
  • All the commands seams to work but "choose playlist". I have latest spotifuggle 0.7.1 and latest Gen 1 Ford Sync in a Mustang with the last version. Any idea why this command does not show any playli...
  • tuliotoscano
  • Newbie
  • 1005 Views
  • 5 replies
  • 0 likes
  • 1005 Views
  • 5 replies
  • 0 likes

Saved songs and albums missing on iOS

Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player. I uninstalled Spotify, reinstalled and resynced all of the songs, spotify worked for the evening. Just started Spotify and th...

  • Casual Listener
  • Yesterday all of my saved songs and albums dissapeared from my iPhone. They were all still listed on the Mac desktop player.   I uninstalled Spotify, reinstalled and resynced all of the songs,...
  • MrSimmo
  • Newbie
  • 935 Views
  • 3 replies
  • 0 likes
  • 935 Views
  • 3 replies
  • 0 likes

Can't add songs to playlists on iphone

When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything.However I can add the song to a new playlist, but only one song..

  • Newbie
  • When I click on add to playlist, it gives me a selection of my playlists but I can't choose any of them! Clicking on them doesn't do anything. However I can add the song to a new playlist, but onl...
  • 408 Views
  • 0 replies
  • 0 likes
  • iOS playlist
  • 408 Views
  • 0 replies
  • 0 likes

Premium purchase via iTunes not recognised in account

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...

  • Casual Listener
  • I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes.  This was 2 weeks ago.  My spotify account appears to have...
  • 300 Views
  • 0 replies
  • 0 likes
  • 300 Views
  • 0 replies
  • 0 likes

Offline Problem

When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls

  • Newbie
  • When I put in offline mode a playlist and it downloads all songs I close the app and then all the songs aren't in offline mode help pls
  • DasPeter
  • Community Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes