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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
43357 Views
43 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
109012 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Casual Listener
437771 Views
131 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Casual Listener
301876 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, I've just upgraded to premium, currently in the 30 day trial period. I know you can have 3 devices registered to one account, but is there a way to play different music online on more than one device at the same time?? Thanks in advance Stacey
Hi, I've just upgraded to premium, currently in the 30 day trial period. I know you can have 3 devices registered to one account, but is there a way to play different music on...
Newbie
1647 Views
2 replies
0 likes
Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone.
Hi! Since yesterday my Spotify dont function with iPad. I have tried to uninstall Spotify and installing it again but it doesent help. It works fine on my iPhone.
Community Legend
513 Views
1 replies
0 likes
Hi, I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of this or can it be fixed soon? Many thanks!
Hi, I'm using iPhone6 with iOS 8.1 and Spotify ver. 1.9.0.2744, there has a problem that it doesn't show up the ablum artwork as shown in the screen shot below, what can I do to get rid of...
Newbie
2774 Views
8 replies
4 likes
Spotify needs to fix this! Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the song stops and the app snaps to the track that I was listening to when...
Spotify needs to fix this! Very often, when I open the Spotify app on my iPhone 6, I quickly go to a playlist and start playing music. When I get about 10 seconds into a song, the ...
565 Views
0 replies
0 likes
i'd like to know why there is no clear cache button in the app on ios like there is on android?to erase this cache the only way is dellete and re installing the app? thanksMauro
i'd like to know why there is no clear cache button in the app on ios like there is on android? to erase this cache the only way is dellete and re installing the app? thanks Mauro
Not applicable
571 Views
2 replies
0 likes
Hi everyone,When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist.I DON'T click on random play green button on the top, I just click on the first song to play...
Hi everyone, When I play music from a playlist by clicking on the first song of the playlist, Spotify plays it and then plays a random song from that playlist. I DON'T click on random play gree...
Not applicable
381 Views
1 replies
0 likes
for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgraded to the new version but still aint working. this ...
for almost 3-4 weeks there has been a problem with syncing new track and playlists. I've tried with connecting my iPhone to WiFi aswell. Over 3G I've synced 10 songs over the last 3-4 weeks. i upgrad...
Newbie
1498 Views
6 replies
0 likes
Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!
Okay, so the thing popped up on my phone, and when i try to activate the 7 day free trial, it keeps saying Oops! SOmething went wrong, please try again. FIX THIS!
Not applicable
825 Views
2 replies
0 likes
I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free account. Any help?
I have been using Spotify for one-month long periods with premium. And I paid using the App Store. But, I have just paid for Spotify premium for this month, and on my iPhone, it is still the free acc...
Newbie
652 Views
2 replies
0 likes
Ya pague premium pero dice que está en pausa mi pago pero iTunes me dice que no me puede ayudar que puedo hacer
Ya pague premium pero dice que está en pausa mi pago pero iTunes me dice que no me puede ayudar que puedo hacer
398 Views
0 replies
0 likes
Hi, I own a 2012 Mercedes E-Class. I'm able to stream music via bluetooth but the car music controls won't work. This is a big problem since I have to use the phone (somehow the stereo knows my iPhone is not playing from the default Music app. I don'...
Hi, I own a 2012 Mercedes E-Class. I'm able to stream music via bluetooth but the car music controls won't work. This is a big problem since I have to use the phone (somehow the stereo knows my iPhon...
3276 Views
0 replies
0 likes
Since the latest update any webpage that has an embedded video causes Spotify to pause playback and I'm not playing the video.This is only affecting Spotify and Music.app is fine.
Since the latest update any webpage that has an embedded video causes Spotify to pause playback and I'm not playing the video. This is only affecting Spotify and Music.app is fine.
975 Views
0 replies
0 likes
I hâve an iphone4 with iOS 7.1. I have activated the auto update of apps. Since last update of spotify, the app doesn't want to start anymore (It displays spotify logo for few seconds and then it quits). It was working fine before.
I hâve an iphone4 with iOS 7.1. I have activated the auto update of apps. Since last update of spotify, the app doesn't want to start anymore (It displays spotify logo for few seconds and then it qui...
Music Fan
1655 Views
11 replies
0 likes
My old spotify account is linked to my current facebook account; however, my old spotify account had my old email address. Therefore, I created a new spotify account with my current email address but now I cannot link it to my facebook because it is ...
My old spotify account is linked to my current facebook account; however, my old spotify account had my old email address. Therefore, I created a new spotify account with my current email address but...
Not applicable
349 Views
1 replies
0 likes
Hi, when I listen to a song on Spotify mobile it fast forwards the song on me and then skips to the next song within a few seconds of playing it. I have tried deleting the app and reinstalling it, but that hasn't worked. I have also tried restarting ...
Hi, when I listen to a song on Spotify mobile it fast forwards the song on me and then skips to the next song within a few seconds of playing it. I have tried deleting the app and reinstalling it, bu...
Newbie
1844 Views
5 replies
0 likes
Hello everybody,i saved a Playlist called "Mix of the week". I have found a song i really love, but it disappeared because the Playlist changes every week.Where can i find this lost song because the playlist songs aren't in the "Song" cathegory. I sa...
Hello everybody, i saved a Playlist called "Mix of the week". I have found a song i really love, but it disappeared because the Playlist changes every week. Where can i find this lost song because ...
Community Legend
755 Views
1 replies
0 likes
This version of Spotify really drain the battery of my iphone with IOS 8.4.1With 15 minutes of listening, tooks 25% of my battery. Even if I'm listening a downloaded playlist.Please, consider this issue and fix it. Thank you in advance.
This version of Spotify really drain the battery of my iphone with IOS 8.4.1 With 15 minutes of listening, tooks 25% of my battery. Even if I'm listening a downloaded playlist. Please, consider thi...
486 Views
0 replies
0 likes
The last update had an great effect on performance on Ipod Touch 5G, scrolling through long album list was were unsmooth before. Loading of album covers is now much better und smooth! Thank you, I hope this stays as it is now. I already thought about...
The last update had an great effect on performance on Ipod Touch 5G, scrolling through long album list was were unsmooth before. Loading of album covers is now much better und smooth! Thank you, I ho...
367 Views
0 replies
0 likes
Fix the horrible cache. It grows to hunderds MBs. At least implement a clean cache option in settings. < Its no big deal. Even a basic programmer can do. Yes i'm a programmer also. This cache problem stayed for years and no one did something... Shame...
Fix the horrible cache. It grows to hunderds MBs. At least implement a clean cache option in settings. < Its no big deal. Even a basic programmer can do. Yes i'm a programmer also. This cache prob...
Casual Listener
720 Views
1 replies
1 likes
Brief description of the issue: I did an update yesterday, spotify was working fine earlier and now it shuts down as soon as I open it. I deleted and re-downloaded the ap, turned the phone on/off a couple times. Keeps happening. I can even sign in to...
Brief description of the issue: I did an update yesterday, spotify was working fine earlier and now it shuts down as soon as I open it. I deleted and re-downloaded the ap, turned the phone on/off a c...
439 Views
0 replies
0 likes
