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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31020 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95661 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293999 Views

60 replies

15 likes

  • 293999 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123902 Views

19 replies

38 likes

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  • 19 replies
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Solved!! How to remove starred playlist!!!

I have been loving the new spotify update that occured a few months ago but I can't remove the "Starred" playlist. I think I had some old offline songs imported from my old pc and when I went to my new pc and spotify updated, these files no longer ex...

Casual Listener

I have been loving the new spotify update that occured a few months ago but I can't remove the "Starred" playlist. I think I had some old offline songs imported from my old pc and when I went to my n...

user-removed

Not applicable

3024 Views

4 replies

0 likes

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  • 4 replies
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IPhone Lost All Saved Music

All of my saved music is gone there is only one song that has appeared and it is a song I just saved. The artists names still show up in the artists tab but it says I have not saved any of they're songs. On my computer, all of my saved music is still...

Casual Listener

All of my saved music is gone there is only one song that has appeared and it is a song I just saved. The artists names still show up in the artists tab but it says I have not saved any of they're so...

Nico

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
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Iphone app wont let me log in

So everytime i hit Log In and manually type in my username and password, I get the message: Login Failed you hve lready created an account with this email addresslike said all im doing is trying to log in to my old accountAlso, whenever I try to log ...

Newbie

So everytime i hit Log In and manually type in my username and password, I get the message: Login Failed you hve lready created an account with this email address like  said all im doing i...

647 Views

0 replies

0 likes

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Not even opening

I have a premium membership, and sometimes it works great. But most of the time the app doesn't even open, and it's been happening a lot more lately.I open the app and it crashes before loading.My device is iphone 5s 7.1.2

Newbie

I have a premium membership, and sometimes it works great. But most of the time the app doesn't even open, and it's been happening a lot more lately. I open the app and it crashes before loading. M...

madzither

Newbie

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Helppp please

On the iPad app it's says try premium but it doesn't on the iPhone, I haven't had a free trial plus i don't know how to find one if that makes sense I really need help

Newbie

On the iPad app it's says try premium but it doesn't on the iPhone, I haven't had a free trial plus i don't know how to find one if that makes sense I really need help

321 Views

0 replies

0 likes

  • 321 Views
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spotify 3.7.0 crashes on ios 7.1

as of a few days ago, i can no longer log into Spotify on my ios phone (Facebook or login+pw). It crashes.

Casual Listener

as of a few days ago, i can no longer log into Spotify on my ios phone (Facebook or login+pw).   It crashes.

556 Views

0 replies

0 likes

Crash
iOS 7.1
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Songs on iphne and wndows 10 laptop

I have spotify on both my iphone and windows 10 laptop.I downloaded some songs/albums onto my laptop but they do not appear on my iphone.Is this a problem anyone else has been having?I have over 3000 songs on my iphone. Is this the problem?Your thoug...

Newbie

I have spotify on both my iphone and windows 10 laptop. I downloaded some songs/albums onto my laptop but they do not appear on my iphone. Is this a problem anyone else has been having? ...

392 Views

0 replies

0 likes

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NOT HAPPY!!! paid for premium

I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want the service now

Casual Listener

I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want t...

mike_vengeance

Roadie

825 Views

5 replies

0 likes

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Spotify sync isn't working between iOS devices

Hi, I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone. Which ever device I choose to add the playlist or album to, the other device doesn't see the ne...

Newbie

Hi,   I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone.   Which ever device I c...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
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IOS SDK - Saved songs available offline.

Hello, I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs. I can see the APIs like "SaveTracks" to add tracks to Music library. But I am not sure how to save it in offline. I have taken pre...

Regular

Hello,   I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs.   I can see the APIs like "SaveTracks" to add tracks to Music l...

henrikholmsen

Newbie

928 Views

2 replies

1 likes

  • 928 Views
  • 2 replies
  • 1 likes

Spotify Premium doesn't work!

Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've already reinstalled multiple times. Please help!!!

Casual Listener

Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've alread...

MaryS

Roadie

749 Views

4 replies

0 likes

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  • 4 replies
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iPhone4 crashing on open

I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settings in app, b/c it won't even open. But it does work...

Regular

I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settin...

mattroberts1082

Regular

728 Views

4 replies

0 likes

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spotify doesn't start on my iphone 4

Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me?

Casual Listener

Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me? 

ceaselesschat

Newbie

2233 Views

11 replies

0 likes

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  • 11 replies
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Version update drains iphone 5s battery

i hold a premium account my spotify updated on monday to version 3.3.0.1640 and ever since then it has been draining my battery of my iphone 5s.I always put it on offline mode and before monday i had no issues but after the update even though the set...

Newbie

i hold a premium account   my spotify updated on monday to version 3.3.0.1640  and ever since then it has been draining my battery of my iphone 5s. I always put it on offline mode and be...

sebdmartin

Casual Listener

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Spotify connect

Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's runs of a power line networker, I'm wondering if thi...

Regular

Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's r...

StefanMar

Casual Listener

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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Can't sync my music in songs to offline no matter what I tey

I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone help??

Newbie

I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone...

Nico

Community Legend

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
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cannot send message but can recieve message

I am using spotify verson++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...

Newbie

  I am using spotify verson ++++++++++++++++++++++++++++++++                                 &n...

342 Views

0 replies

0 likes

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Appen startar ej

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

Newbie

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

270 Views

0 replies

0 likes

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App crashes upon login

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it.I have restarted my phone, as well as uninstalled and reinst...

Casual Listener

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it. I have ...

Adam_B

Spotify

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
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Spotify only works when started on wifi

Brief description of the issue: If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my data network, it crashes. It doesn't remember my login, it prompt...

Casual Listener

Brief description of the issue:   If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5.  But if I close spotify away from the wifi and try to restart it on my...

CharlieGI

Newbie

785 Views

1 replies

1 likes

  • 785 Views
  • 1 replies
  • 1 likes