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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37322 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102957 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1317 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299268 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126055 Views

19 replies

38 likes

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NOT HAPPY!!! paid for premium

I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want the service now

Casual Listener

I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want t...

mike_vengeance

Roadie

876 Views

5 replies

0 likes

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Spotify sync isn't working between iOS devices

Hi, I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone. Which ever device I choose to add the playlist or album to, the other device doesn't see the ne...

Newbie

Hi,   I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone.   Which ever device I c...

391 Views

0 replies

0 likes

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IOS SDK - Saved songs available offline.

Hello, I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs. I can see the APIs like "SaveTracks" to add tracks to Music library. But I am not sure how to save it in offline. I have taken pre...

Regular

Hello,   I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs.   I can see the APIs like "SaveTracks" to add tracks to Music l...

henrikholmsen

Newbie

949 Views

2 replies

1 likes

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Spotify Premium doesn't work!

Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've already reinstalled multiple times. Please help!!!

Casual Listener

Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've alread...

MaryS

Roadie

771 Views

4 replies

0 likes

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iPhone4 crashing on open

I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settings in app, b/c it won't even open. But it does work...

Regular

I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settin...

mattroberts1082

Regular

756 Views

4 replies

0 likes

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spotify doesn't start on my iphone 4

Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me?

Casual Listener

Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me? 

ceaselesschat

Newbie

2281 Views

11 replies

0 likes

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Version update drains iphone 5s battery

i hold a premium account my spotify updated on monday to version 3.3.0.1640 and ever since then it has been draining my battery of my iphone 5s.I always put it on offline mode and before monday i had no issues but after the update even though the set...

Newbie

i hold a premium account   my spotify updated on monday to version 3.3.0.1640  and ever since then it has been draining my battery of my iphone 5s. I always put it on offline mode and be...

sebdmartin

Casual Listener

520 Views

1 replies

1 likes

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Spotify connect

Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's runs of a power line networker, I'm wondering if thi...

Regular

Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's r...

StefanMar

Casual Listener

492 Views

1 replies

0 likes

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Can't sync my music in songs to offline no matter what I tey

I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone help??

Newbie

I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone...

Nico

Community Legend

422 Views

1 replies

0 likes

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cannot send message but can recieve message

I am using spotify verson++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...

Newbie

  I am using spotify verson ++++++++++++++++++++++++++++++++                                 &n...

351 Views

0 replies

0 likes

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Appen startar ej

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

Newbie

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

279 Views

0 replies

0 likes

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App crashes upon login

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it.I have restarted my phone, as well as uninstalled and reinst...

Casual Listener

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it. I have ...

Adam_B

Spotify

387 Views

1 replies

0 likes

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Spotify only works when started on wifi

Brief description of the issue: If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my data network, it crashes. It doesn't remember my login, it prompt...

Casual Listener

Brief description of the issue:   If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5.  But if I close spotify away from the wifi and try to restart it on my...

CharlieGI

Newbie

815 Views

1 replies

1 likes

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Local Files Will not Sync to iPhone and Gets Error.....

DescriptionI load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it works fine from "local files" but when I log onto my iPho...

Newbie

Description I load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it work...

56kane

Casual Listener

512 Views

1 replies

0 likes

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Need help!

i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything

Newbie

i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything

351 Views

0 replies

0 likes

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changing my forgotten password

My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.

Newbie

My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.

317 Views

0 replies

0 likes

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offline playlist will not sync

I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So I reinstalled the app twice as well as removing all...

Newbie

I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So ...

426 Views

0 replies

0 likes

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Stuck on album art screen

Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iphone controls, but I can't change playlists or anyth...

Casual Listener

Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iph...

597 Views

0 replies

0 likes

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Why can't I change the order of my playlists on iOS?

We should be able to manually change the order of playlists. Also, playlists based on an entire album should appear in a separate 'Starred Albums' section. Any chance of implementing this? They just seem like the most obvious tweaks, and would make t...

Visitor

  We should be able to manually change the order of playlists.   Also, playlists based on an entire album should appear in a separate 'Starred Albums' section.   Any chance o...

lwaldorf

Newbie

1159 Views

2 replies

5 likes

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spotify isnt working

hello i have the premiumsince today it wont load any of my playlist or starred playlisti closed the app, logged myself out and in againwhat is happening?

Newbie

hello i have the premium since today it wont load any of my playlist or starred playlist i closed the app, logged myself out and in again what is happening?

617 Views

0 replies

0 likes

  • 617 Views
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