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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43349 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

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Appen startar ej

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

Newbie

Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.

292 Views

0 replies

0 likes

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App crashes upon login

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it.I have restarted my phone, as well as uninstalled and reinst...

Casual Listener

I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it. I have ...

Adam_B

Spotify

400 Views

1 replies

0 likes

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Spotify only works when started on wifi

Brief description of the issue: If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my data network, it crashes. It doesn't remember my login, it prompt...

Casual Listener

Brief description of the issue:   If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5.  But if I close spotify away from the wifi and try to restart it on my...

CharlieGI

Newbie

857 Views

1 replies

1 likes

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Local Files Will not Sync to iPhone and Gets Error.....

DescriptionI load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it works fine from "local files" but when I log onto my iPho...

Newbie

Description I load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it work...

56kane

Casual Listener

523 Views

1 replies

0 likes

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Need help!

i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything

Newbie

i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything

359 Views

0 replies

0 likes

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changing my forgotten password

My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.

Newbie

My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.

323 Views

0 replies

0 likes

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offline playlist will not sync

I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So I reinstalled the app twice as well as removing all...

Newbie

I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So ...

437 Views

0 replies

0 likes

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Stuck on album art screen

Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iphone controls, but I can't change playlists or anyth...

Casual Listener

Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iph...

608 Views

0 replies

0 likes

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Why can't I change the order of my playlists on iOS?

We should be able to manually change the order of playlists. Also, playlists based on an entire album should appear in a separate 'Starred Albums' section. Any chance of implementing this? They just seem like the most obvious tweaks, and would make t...

Visitor

  We should be able to manually change the order of playlists.   Also, playlists based on an entire album should appear in a separate 'Starred Albums' section.   Any chance o...

lwaldorf

Newbie

1168 Views

2 replies

5 likes

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spotify isnt working

hello i have the premiumsince today it wont load any of my playlist or starred playlisti closed the app, logged myself out and in againwhat is happening?

Newbie

hello i have the premium since today it wont load any of my playlist or starred playlist i closed the app, logged myself out and in again what is happening?

630 Views

0 replies

0 likes

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sync offline songs to iphone without internet

Hey there ,my iPhone 5S is a bit broken ( wifi not working ).Is it possible to synch offline songs from windows to my iPhone without using wifi?Help pls.

Newbie

Hey there , my iPhone 5S is a bit broken ( wifi not working ). Is it possible to synch offline songs from windows to my iPhone without using wifi? Help pls.

OviiiOne

Community Legend

434 Views

1 replies

0 likes

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Newly Created Playlist is unavaiable

Created a playlist for Classic Rock and added downloaded songs from my Starred-list. Added around 70 songs. When I was done, I clicked back to "Playlists" and my "Classic Rock"-list was marked grey. Also said it contained 170 songs, instead of 70 wic...

Newbie

Created a playlist for Classic Rock and added downloaded songs from my Starred-list. Added around 70 songs. When I was done, I clicked back to "Playlists" and my "Classic Rock"-list was marked grey. ...

372 Views

0 replies

0 likes

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"My Music" on iPhone its empty at online mode

Hello,since this morning I have the problem that on my iPhone all songs, album and artist are empty at the online mode. On my PC I can see all. The conecting between both ist posssible and I can operate the PC with the iPhone. Why I can't see anywthi...

Casual Listener

Hello, since this morning I have the problem that on my iPhone all songs, album and artist are empty at the online mode. On my PC I can see all. The conecting between both ist posssible and I can op...

Allyouneed

Casual Listener

448 Views

1 replies

0 likes

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Seriously disappointed !!!

I was never really clear on the bill after the three month special? I thought after you downloaded a song it stays on your phone permanently! Lastly my phone keeps uploading and downloading songs but they never stay on phone, even when I go into offl...

Newbie

I was never really clear on the bill after the three month special? I thought after you downloaded a song it stays on your phone permanently! Lastly my phone keeps uploading and downloading songs but...

Ambivalence

Community Legend

518 Views

2 replies

0 likes

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Offline syncing

I've had premium for a little under a year and it was great for listening to playlists offline during my commute to school. About 2 months ago I deleted the app due to all the cookies and space it was taking up on my phone. Ever since then, my songs ...

Newbie

I've had premium for a little under a year and it was great for listening to playlists offline during my commute to school. About 2 months ago I deleted the app due to all the cookies and space it wa...

523 Views

0 replies

0 likes

Offline syncing
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Crashes on Eminem's "Square Dance"

When I select the song "Square Dance" by Eminem, and attempt to navigate towards the radio option, Spotify crashes when I select the menu button. * iOS 8.1.4* iPhone 6

Visitor

When I select the song "Square Dance" by Eminem, and attempt to navigate towards the radio option, Spotify crashes when I select the menu button.   * iOS 8.1.4 * iPhone 6

521 Views

0 replies

0 likes

Crash
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No option to download music offline.

Hi, I have recently purchased spotify with a student discount (not sure if this will have any impact on my problem?) and when I apply offline mode I am unable to play any music and even when connected to Internet and offline mode is off, it gives me ...

Newbie

Hi, I have recently purchased spotify with a student discount (not sure if this will have any impact on my problem?) and when I apply offline mode I am unable to play any music and even when connecte...

505 Views

0 replies

0 likes

  • 505 Views
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Spotify not syncing all of my local songs

For some reason, I can't get Spotify to sync all of my local songs. It recognizes that they are there on my Mac, and it will play through the Mac version, but it won't play through my iPhone. They are both connected to the same Wifi network, and stil...

Regular

For some reason, I can't get Spotify to sync all of my local songs. It recognizes that they are there on my Mac, and it will play through the Mac version, but it won't play through my iPhone. They ar...

kubowy

Casual Listener

523 Views

1 replies

0 likes

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spotify and nike+running app

I've installed the spotify app on my iPhone. When I tab the running section I want to add one of the running originals eg Epic to my playlist.But so far I couldn't put it in my playlist. Help would be usefullthanks

Newbie

I've installed the spotify app on my iPhone. When I tab the running section I want to add one of the running originals eg Epic to my playlist. But so far I couldn't put it in my playlist.   H...

468 Views

0 replies

0 likes

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Can use Spotify only 14 days because I'm in another country!!!!!!!??

Hey I have a problem I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never logged my account out. Then I wanted to log in again and...

Newbie

Hey I have a problem 😕 I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never lo...

Nico

Community Legend

560 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes