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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

31020 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95659 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1047 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293999 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123901 Views

19 replies

38 likes

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iPhone will not register as an "Offline Device"

Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music. I have a) signed out of Spotify on all of my devices and,b) reset Offline Devices from the web ...

Casual Listener

Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music.   I have   a) signed out of Sp...

718 Views

0 replies

0 likes

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Cannot download spotify app on my iPhone 6

I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any further. See attached pic of the install icon. The only ...

Newbie

I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any furth...

driveflanger

Community Legend

852 Views

1 replies

0 likes

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Local Files Won't Sync to iPhone 5

I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then I tried uninstalling the app but when I reinstalle...

Casual Listener

I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then...

533 Views

0 replies

0 likes

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Too close between buttons

When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob.I think the gap between the button for next song and the volume-knob i...

Newbie

When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob. I think the gap b...

371 Views

0 replies

0 likes

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Can't sync local files.

Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out. IMy iphone and mac are conneced to the same wifi. I have the most recent mac and iphone version of ...

Visitor

Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out.    IMy iphone and mac are conneced...

beinanian

Newbie

5904 Views

11 replies

1 likes

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Warning: iOS Playlists created from Aug 10 to 20 2015 may not work properly.

Although the update of iOS Spotify around August 20 removed the problem from new playlists, some playlists created will need to be replaced. The problem is that when viewing a playlist you can save (+) or remove (-) a song but the change is not real ...

Casual Listener

Although the update of iOS Spotify around August 20 removed the problem from new playlists, some playlists created will need to be replaced. The problem is that when viewing a playlist you can save (...

383 Views

0 replies

0 likes

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Since newest patch spotify won't open

While using 3G spotify won't open on my iphone 4. It opens fine under WIFI, but it crashes within a few seconds after opening every time I'm using 3g. This has only been for the past week. I need a resolution..

Newbie

While using 3G spotify won't open on my iphone 4. It opens fine under WIFI, but it crashes within a few seconds after opening every time I'm using 3g. This has only been for the past week. I need a r...

mchangesq

Music Fan

990 Views

3 replies

0 likes

3G
spotify crashing
won't open
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Spotify bricht Wiedergabe des aktuellen Titels ab und springt zum nächsten Lied

Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt extrem! Vielen Dank Rainer

Newbie

Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt e...

sunruhe

Newbie

7029 Views

4 replies

0 likes

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iPhone data usage

iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.

Casual Listener

iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.

Sympha

Casual Listener

551 Views

2 replies

0 likes

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error:el correo ya está registrado

He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acceder, alguien me puede ayudar?.Entro en iniciar ses...

Casual Listener

He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acc...

Jason

Spotify Legend

1463 Views

1 replies

0 likes

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Premium not working on my iphone

Hello, I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why? Thanks

Newbie

Hello,   I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why?  &nb...

driveflanger

Community Legend

448 Views

1 replies

0 likes

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Bought Premium through itunes but it isn't working

I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit (I used a gift card). Under my subscriptions it al...

Newbie

I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit...

Jesus32

Newbie

1282 Views

2 replies

1 likes

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Why can't I log in?

Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in screen. Please help

Newbie

Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in sc...

434 Views

0 replies

0 likes

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Why won't Spotify let me rotate view to landscape?

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track information!! Please!!!!!!!!

Newbie

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track informa...

chadman

Newbie

3851 Views

4 replies

3 likes

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Followed & personal playlists won't sync for offline listening

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of Spotify you’re using: - Spotify v3.7.0 - Currently...

Regular

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of...

jw2k_fr

Regular

552 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify music make fade down with the ios 8.4.1 update

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when the playlist it's visible. (it doesn't matter if the ...

Newbie

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when th...

Foifton

Casual Listener

3401 Views

4 replies

2 likes

apple
bugs
ios 8.4.1
iphone
wtf
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What is the proper way to sync owned music to IOS?

Example... I have a album from Def Leppard. There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app. The app plays them fine. I do a offline sync to my iPhone 6+. Everything works great for a few...

Casual Listener

  Example...  I have a album from Def Leppard.  There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app.  The app plays the...

481 Views

0 replies

0 likes

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Mood /genre play list not.accessible via sonos

I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is direct from my phone help pls ?

Newbie

I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is...

Jason

Spotify Legend

501 Views

1 replies

0 likes

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iTunes overriding Spotify on playback in Chevy Silverado

anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the first song in my song list. I have to constantly press...

Newbie

anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the fir...

ljorellana

Newbie

1037 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify crashes when opening

Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes

Casual Listener

Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes

Failurebyedsign

Casual Listener

580 Views

2 replies

0 likes

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  • 2 replies
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