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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 45915 Views
  • 15 replies
  • 36 likes
  • 45915 Views
  • 15 replies
  • 36 likes

Problem with the iOS app

Hi there:I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums were listed in alphabetical order by band name. This...

  • Regular
  • Hi there: I have a problem that may seem trivial at first but after some thought seems decidedly more problematic. It concerns the ordering of the albums in the iOS app. Until a few days ago, albums...
  • PapaQ
  • Newbie
  • 529 Views
  • 4 replies
  • 3 likes
  • 529 Views
  • 4 replies
  • 3 likes

Songs aren't saving

Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!

  • Casual Listener
  • Every time I try to save an album to my music.. It saves for that session while I'm in the app.. But then when I come back later.. The songs aren't in My Music library. I pay for premium!
  • 405 Views
  • 0 replies
  • 0 likes
  • save album
    Your Music
  • 405 Views
  • 0 replies
  • 0 likes

My Music: Songs have disappeared

Hello, I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save. I was loving all of this music on my iPhone, but then suddenly all my music has gone! When I navigate to...

  • Casual Listener
  • Hello,   I spent a very long time added a lot of music to My Music. A lot of Artists were searched and a specifi set of alubums was chosen to save.    I was loving all of this ...
  • sophiareagan
  • Newbie
  • 4272 Views
  • 7 replies
  • 0 likes
  • 4272 Views
  • 7 replies
  • 0 likes

Solved!! Updated app crashes on iPad mini

I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone else having this problem?,

  • Newbie
  • I've just sighted up for a premium account and have been enjoying spotify all day. Then tonight I updated the spotify app on my iPad mini and now it crashes shortly after opening, every time. Anyone ...
  • pdemul
  • Spotify Legend
  • 1096 Views
  • 2 replies
  • 1 likes
  • 1096 Views
  • 2 replies
  • 1 likes

My iPhone 6 won't shop up under devices on iMac

Hi all, I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone will not show up under devices, I have tried several methods s...

  • Newbie
  • Hi all,   I've just created a new playlist on my iMac that contains several local files. I want to be able to transfer these local files to my phone for offline listening. However my iPhone wi...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

When I select a song, the wrong song plays

I have found similar topics on the community board, but none are quite the same as mine.I have Spotify Premium and should be able to play any song I want. However, I just started having this problem where I click on a song in my main "Songs" playlist...

  • Newbie
  • I have found similar topics on the community board, but none are quite the same as mine. I have Spotify Premium and should be able to play any song I want. However, I just started having this prob...
  • user-removed
  • Not applicable
  • 1010 Views
  • 3 replies
  • 1 likes
  • 1010 Views
  • 3 replies
  • 1 likes

iPhone app not scrobbling from iPhone

iPhone 5S / iOS 8.4 last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work) Nothing i listen to shows up in my last.fm. It works fine when i use the desktop app. It has been lik...

  • Newbie
  • iPhone 5S / iOS 8.4   last.fm credentials entered correctly (if i enter a wrong password i get an error message so the authentification seems to work)   Nothing i listen to shows up in ...
  • 493 Views
  • 0 replies
  • 0 likes
  • IOS 8.4
    iPhone 5S
    last.fm
    scrobbling
  • 493 Views
  • 0 replies
  • 0 likes

music timer use on iphone

On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song. On the iphone it does not do that, Why? In my line of work it is helpful to see the amount of time left per song.

  • Newbie
  • On my Ipad the music timer plays throughout the time the song is being played, so I can see how much time is left of the song.  On the iphone it does not do that, Why?  In my line of work i...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Delete account

I would like my account permanently deleted asap; as i no longer need the service

  • Casual Listener
  • I would like my account permanently deleted asap; as i no longer need the service
  • Mattosaurus
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

spotify problems with ipod nano 6th generation

Hi all, I have a problem with ipod nano 6th generation: I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online mode). I reset my ipod, update firmware...but nothing happen...

  • Newbie
  • Hi all, I have a problem with ipod nano 6th generation:   I connect it and sync with spotify, but spotify sync only mi local file and not other playlist (I try with playlist in offline/online ...
  • Mattosaurus
  • Community Legend
  • 2094 Views
  • 1 replies
  • 0 likes
  • 2094 Views
  • 1 replies
  • 0 likes

Trying to login on my IPad with new premium account

I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad.I then reinstalled and tried to login with my own new account. However I continue to get the following mess...

  • Newbie
  • I recently upgraded to spotify premium on my android phone having previously used my GF's account. I have logged out of her account on my IPad. I then reinstalled and tried to login with my own ne...
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

please help: none of my songs will play on my iPhone!

When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installing but that doesn't help. I'm signed up for premium...

  • Newbie
  • When I press play on a song it looks as though it's about to play (shows the pause button) but there's no sound and the time of the song does not change. I have tried deleting the app and re installi...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

iphone content gone

HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared. I have nothing under songs, artists or albums but my playlists are still there and play? Where has everything gone and can I get it back? Thanks

  • Newbie
  • HELP!!! Was using spotify on my iphone today and all of a sudden all of my songs have disappeared.  I have nothing under songs, artists or albums but my playlists are still there and play? &nbs...
  • 452 Views
  • 0 replies
  • 0 likes
  • 452 Views
  • 0 replies
  • 0 likes

problem with spotify30

i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos

  • Casual Listener
  • i subscribe to globe's spotify premium 30 promo . and it didn't send the sms for the activation. plsss help asap it just my load worth 30 pesos
  • user124567
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Music stops after 30 seconds

Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.

  • Newbie
  • Music stops playing after 30 seconds, I can change the song but nothing sounds and time line continues working.
  • 304 Views
  • 0 replies
  • 0 likes
  • 304 Views
  • 0 replies
  • 0 likes

Will not stay open

Every time I open my spotify it only stays open for about ten seconds then closes on its own

  • Newbie
  • Every time I open my spotify it only stays open for about ten seconds then closes on its own
  • 353 Views
  • 0 replies
  • 0 likes
  • Help
  • 353 Views
  • 0 replies
  • 0 likes

7 day free trial

I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.

  • Newbie
  • I want to get the 7 day free trial, but the mobile app will only give me the 30 day trial, I want to try 7 day trial, before I pay for it.
  • 275 Views
  • 0 replies
  • 1 likes
  • 275 Views
  • 0 replies
  • 1 likes

Playback pauses when Spotify regains network connectivity

The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused (I can click play on the lockscreen to restart mus...

  • Casual Listener
  • The past couple days, the iOS client (3.5.0.1069) has been pausing playback whenever I'm in the NYC subway and my phone regains mobile connectivity. It actually changes music playback state to paused...
  • erkki
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Premium spotify?

Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen to ads. Why is that?

  • Casual Listener
  • Ever since I downloaded spotify on my tablet awhile back ive always had free premium on all tablets but never on my phone and on my PlayStation Im able to choose any song Id like but have to listen t...
  • Jonnytalavera
  • Casual Listener
  • 411 Views
  • 2 replies
  • 0 likes
  • Just curious
  • 411 Views
  • 2 replies
  • 0 likes