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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

274626 Views

58 replies

14 likes

  • 274626 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

175070 Views

507 replies

108 likes

  • 175070 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

116759 Views

19 replies

38 likes

  • 116759 Views
  • 19 replies
  • 38 likes

Cobrança indevida

Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.

Newbie

Fiz a conta prêmium com os 3 primeiro meses com o valor de R$1,99 e foi cobrado no meu cartão de crédito R$10,00 . Gostaria de sabe o porque.

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Premium not working

I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure what to do!

Newbie

I've had spotify premium for months without any issues, but suddenly premium won't activate on my phone. I've looked at my bank statements and I've already been billed for this month. I'm not sure wh...

Nico

Community Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

songs

Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I don't have it! How come?

Newbie

Why's that? I followed a specific playlist from my friend. When I looked at his playlist he has 40 or more but mine is 25 or something. And I looked at his playlist he has this specific song, but I d...

jojokerboy

Casual Listener

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Offline playlist on multiple devices

Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it loses the offline from the first device. i have tried...

Newbie

Hi I have a Spotify premium account and have three separate devices. As I understand it I can have offline playlists on all 3. However when I make a playlist available offline on the 3rd device it lo...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

syncing 7th gen ipod nano with spotify

Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that? Really dont want to use itunes.

Newbie

Just picked up a new Ipod (7th gen Nano) today and can't sync it with spotify why is that?  Really dont want to use itunes. 

Jason

Spotify Legend

4406 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

I'm supposed to be premium

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the suggestions and none are working. Help please????

Newbie

I'm getting really frustrated with spotify Customer Service (non existent) they sure have the nerve to charge this month (August) and have been giving me a free radio????. I've already tried all the ...

Jason

Spotify Legend

353 Views

1 replies

0 likes

  • 353 Views
  • 1 replies
  • 0 likes

Spotify developer, 30 second snippets

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

Newbie

I want a user to have a regular spotify account and listen to 30 second snippets of certain songs using my app. Is it possible?

551 Views

0 replies

0 likes

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  • 0 replies
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spotify using insane amount of data on iphone 5S

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in data - 1.1gb burned up yesterday in 15 minutes of s...

Casual Listener

this problem has been posted here before, but it doesn't seem there has been a solution. i have a 10gb data plan and have never once gone over my data. this month, spotify alone has used over 8gb in ...

JMinSF

Gig Goer

575 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify stopping on iphone

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

Newbie

Only just got spotify , whats the point , iv read everyones complaint , goodbye spotify , gunna get me a gramaphone

245 Views

0 replies

0 likes

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  • 0 replies
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iPhone 4 (version 7.1.2) PAINFULLY slow with Spotify APP - Help?

Hi all, I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous... Songs cut out on average 2-5 times near-ish the beginningChanging between songs takes far too longScrolling is very slowThe...

Casual Listener

Hi all,   I've been using Spotify on my phone now for a few months and I've got to say that the playback is really horrendous...   Songs cut out on average 2-5 times near-ish the beginn...

885 Views

0 replies

0 likes

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Spotify App causing lot of mobile traffic

Hi, I reset the mobile data statistic of my iphone on 2015-07-25.The next time I used Spotify on my iphone was on 2015-07-28. I was going for a run and was listening to a downloaded playlist during that time.Next day I received a SMS from my carrier ...

Regular

Hi,   I reset the mobile data statistic of my iphone on 2015-07-25. The next time I used Spotify on my iphone was on 2015-07-28.   I was going for a run and was listening to a download...

thokons

Newbie

850 Views

5 replies

0 likes

  • 850 Views
  • 5 replies
  • 0 likes

Upgraded to premium but still says I'm using free

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me. I have used Spotify's help Q and A suggestions to...

Casual Listener

Earlier today April 11, I upgraded to premium after my free trial expired. I bought it through my iTunes account and verifies that I was charged for it but the premium features were never given to me...

Jason

Spotify Legend

7629 Views

7 replies

1 likes

  • 7629 Views
  • 7 replies
  • 1 likes

Solved!! spotify iphone app issues

Hi, I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app. Interestingly, the songs are playing when they connect to my car's bluetooth, but if I want t...

Regular

Hi,    I have the spotify app (premium version) "Version 3.7.0" on my iphone 5 and over the last few days, the App has been crashing every time I open the app.  Interestingly, the s...

DasPeter

Community Legend

881 Views

4 replies

1 likes

  • 881 Views
  • 4 replies
  • 1 likes

Cannot log in without Facebook!

I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a shame for me to end my subscription of spotify over my...

Newbie

I have deactivated my Facebook account. I'm sick of it. But because I initially signed up through Facebook, I can't get into spotify. I have premium and love it. But I hate fb more. It would be a sha...

Jordi

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Only listen on app

Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.

Casual Listener

Okay so I can only listen to a song whilst the app is open and my iPhone 5c is unlocked. Im on the latest iOS 8 and I have primium. I'm connected to wifi and nothing is working.

M0HX

Community Legend

476 Views

1 replies

0 likes

iPhone 5c can't play music off app
  • 476 Views
  • 1 replies
  • 0 likes

3.7.0 update problems

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

Newbie

After the spotify update 3.7.0 on the 10th of August, everytime i attempt to open the app on my iphone 4 ( ios 7.1.2) it asks me to log in. i enter my details and it crashes, can anyone help?

Jason

Spotify Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Spotify (login failed error)

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like deleting the app... I've also disconnect it from F...

Casual Listener

well... One I got signed our randomly... I tried to sign back in but it says login failed (you can only use spotify abroad for 14 days) ... I'm using Facebook to connect... I've tried everything like...

Jason

Spotify Legend

676 Views

2 replies

0 likes

Help me!
  • 676 Views
  • 2 replies
  • 0 likes

iPhone app freezes if I start offline

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version of Spotify

Casual Listener

Increasingly, Spotify freezes when I open it while I have no signal (while underground commuting). I have to kill the app and restart a few times till it responds. I'm on iPhone 6 and latest version ...

Jason

Spotify Legend

778 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Help needed getting local files from PC spotify to mobile app.

Hey, I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playlist. However, I'm having trouble figuring out how to access t...

Newbie

Hey,   I have a few local songs on the desktop version of spotify - things like remixes that aren't available to stream. I downloaded them online and moved them from "local files" to my playli...

539 Views

0 replies

0 likes

  • 539 Views
  • 0 replies
  • 0 likes