Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237560 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118759 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447237 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305493 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have spotify on both my iphone and windows 10 laptop.I downloaded some songs/albums onto my laptop but they do not appear on my iphone.Is this a problem anyone else has been having?I have over 3000 songs on my iphone. Is this the problem?Your thoug...
I have spotify on both my iphone and windows 10 laptop. I downloaded some songs/albums onto my laptop but they do not appear on my iphone. Is this a problem anyone else has been having? ...
417 Views
0 replies
0 likes
I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want the service now
I have payed for premium. I got the email and all saying welcome to premium. Oh guess what. Not working today. Ive emailed spotify. Tweeted spotifycares and nothing. Youve took my money i just want t...
Roadie
926 Views
5 replies
0 likes
Hi, I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone. Which ever device I choose to add the playlist or album to, the other device doesn't see the ne...
Hi, I am a premium user and have been for over two years. Recently been having very annoying sync issues when adding playlists / albums to iPad or iPhone. Which ever device I c...
425 Views
0 replies
0 likes
Hello, I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs. I can see the APIs like "SaveTracks" to add tracks to Music library. But I am not sure how to save it in offline. I have taken pre...
Hello, I am planning to use Spotify SDK in my iOS application. The feature that I am looking is offline store of songs. I can see the APIs like "SaveTracks" to add tracks to Music l...
Newbie
985 Views
2 replies
1 likes
Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've already reinstalled multiple times. Please help!!!
Hi! My songs cut off in the middle and after looking at the Spotify Community posts I've uninstalled and reinstalled the app. That made things worse! Now I can't play any music at all and I've alread...
Roadie
810 Views
4 replies
0 likes
I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settings in app, b/c it won't even open. But it does work...
I have an iPhone4 running 7.1.2 and Spotify suddenly started crashing when I open it. I've tried a reinstall. Didn't work. I've tried doing the switch language thing. Didn't work. Can't change settin...
Regular
802 Views
4 replies
0 likes
Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me?
Spotify does not open on my iphone 4, I already downloaded the last version which should have fixed this bug but I can't open it. Can you help me?
Newbie
2412 Views
11 replies
0 likes
i hold a premium account my spotify updated on monday to version 3.3.0.1640 and ever since then it has been draining my battery of my iphone 5s.I always put it on offline mode and before monday i had no issues but after the update even though the set...
i hold a premium account my spotify updated on monday to version 3.3.0.1640 and ever since then it has been draining my battery of my iphone 5s. I always put it on offline mode and be...
Casual Listener
548 Views
1 replies
1 likes
Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's runs of a power line networker, I'm wondering if thi...
Hi everyone, im having issues with my spotify connect on my marantz, when I connect the song comes up on my marantz plays for s second then freezes up, my marantz is connected vi a lan cable that's r...
Casual Listener
520 Views
1 replies
0 likes
I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone help??
I have an iPhone 6 with 75gb worth of storage left but no matter hats I do it won't sync all the music in songs to offline. I've tri d adding songs into playlists but they still won't sync can anyone...
Community Legend
443 Views
1 replies
0 likes
I am using spotify verson++++++++++++++++++++++++++++++++ ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...
I am using spotify verson ++++++++++++++++++++++++++++++++ &n...
368 Views
0 replies
0 likes
Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.
Appen startar ej. Har iPhone 4 iOS 7.1.2. Det funkar ibland om jag avinstallerar appen och hämtar den igen. Detta hände efter jag uppdaterat appen nu i aug.
302 Views
0 replies
0 likes
I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it.I have restarted my phone, as well as uninstalled and reinst...
I'm attempting to use the Spotify app on my iPhone 4 -- which I have been doing for the past few months with no problem -- and the app started crashing today whenever I would try to open it. I have ...
Spotify
413 Views
1 replies
0 likes
Brief description of the issue: If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my data network, it crashes. It doesn't remember my login, it prompt...
Brief description of the issue: If I start Spotify on my wifi, then leave the house, it works fine on my iPhone 5. But if I close spotify away from the wifi and try to restart it on my...
Newbie
897 Views
1 replies
1 likes
DescriptionI load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it works fine from "local files" but when I log onto my iPho...
Description I load local files to my spotify playlist, so that I can play them in the car when listening to spotify on my iPhone 6. When I go to play the song on the computer through spotify it work...
Casual Listener
539 Views
1 replies
0 likes
i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything
i just singed up into spotify premium for students and the payment went threw twice and i havent got premiun and i tried everything
373 Views
0 replies
0 likes
My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.
My account won't allow me to change my password as every time I attempt this, i am told that my form had expired. I really just want to access my music but I can't.
335 Views
0 replies
0 likes
I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So I reinstalled the app twice as well as removing all...
I have no internet data due to being abroad, however I am connected to wifi. But for some reason my offline playlists are no longer syncing. At first the majority of songs were no longer offline. So ...
447 Views
0 replies
0 likes
Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iphone controls, but I can't change playlists or anyth...
Spotify on my iphone 5 will get stuck on the album art screen when playing songs. It has no controls on the screen just the album art, the only way i can play or pause is swiping up and using the iph...
616 Views
0 replies
0 likes
We should be able to manually change the order of playlists. Also, playlists based on an entire album should appear in a separate 'Starred Albums' section. Any chance of implementing this? They just seem like the most obvious tweaks, and would make t...
We should be able to manually change the order of playlists. Also, playlists based on an entire album should appear in a separate 'Starred Albums' section. Any chance o...
Newbie
1183 Views
2 replies
5 likes
