Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37311 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102941 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431615 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299260 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt extrem! Vielen Dank Rainer
Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt e...
Newbie
7087 Views
4 replies
0 likes
iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.
iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.
Casual Listener
583 Views
2 replies
0 likes
He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acceder, alguien me puede ayudar?.Entro en iniciar ses...
He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acc...
Spotify Legend
1482 Views
1 replies
0 likes
Hello, I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why? Thanks
Hello, I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why? &nb...
Community Legend
462 Views
1 replies
0 likes
I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit (I used a gift card). Under my subscriptions it al...
I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit...
Newbie
1304 Views
2 replies
1 likes
Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in screen. Please help
Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in sc...
444 Views
0 replies
0 likes
This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track information!! Please!!!!!!!!
This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track informa...
Newbie
3921 Views
4 replies
3 likes
I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of Spotify you’re using: - Spotify v3.7.0 - Currently...
I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of...
Regular
569 Views
1 replies
0 likes
Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when the playlist it's visible. (it doesn't matter if the ...
Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when th...
Casual Listener
3443 Views
4 replies
2 likes
Example... I have a album from Def Leppard. There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app. The app plays them fine. I do a offline sync to my iPhone 6+. Everything works great for a few...
Example... I have a album from Def Leppard. There is a playlist called "Def Leppard" and the songs are synced from my local library to the Mac desktop app. The app plays the...
497 Views
0 replies
0 likes
I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is direct from my phone help pls ?
I can play Spotify on my phone and have possibility to access genre and mood playlist but when I access spotify via sonos it does not give me the option and the whole layout is different to how it is...
Spotify Legend
515 Views
1 replies
0 likes
anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the first song in my song list. I have to constantly press...
anyone getting this issue or know how to fix it? I plug my iPhone 6 plus into the USB port in the middle console and when I try to play music from Spotify, iTunes keeps overriding and playing the fir...
Newbie
1048 Views
1 replies
1 likes
Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes
Spotify app is crashing everytime i open it. Restarted my device, removed and reloaded the app. Still crashes
Casual Listener
605 Views
2 replies
0 likes
I have done a clean reinstall on my iphone but my lists won't sync. i don't know what to do here...
I have done a clean reinstall on my iphone but my lists won't sync. i don't know what to do here...
Newbie
997 Views
1 replies
0 likes
I have been experiencing intermittent crashing with Spotify app on my iPhone5 with a premium account. Out of nowhere it will crash on start up and doesn't reopen. Here are the things I have tried/read/etc: Delete app and reinstallClose app, restart d...
I have been experiencing intermittent crashing with Spotify app on my iPhone5 with a premium account. Out of nowhere it will crash on start up and doesn't reopen. Here are the things I have trie...
446 Views
0 replies
0 likes
Hello! OS/X, iPhone 5, Spotify Premium; everthing has been freshly updated, Spotify has been reinstalled multiple times on both devices, same results. Local files will not sync to the iPhone from OS/X over wifi or over usb. Multiple wifi networks tes...
Hello! OS/X, iPhone 5, Spotify Premium; everthing has been freshly updated, Spotify has been reinstalled multiple times on both devices, same results. Local files will not sync to t...
Not applicable
1179 Views
4 replies
0 likes
Why?! I got this today for the first. Two ads back to back. This is not what I signed up for. Anyone else seen these? I will check on my laptop tomorrow to see if it is isolated to iOS only.
Why?! I got this today for the first. Two ads back to back. This is not what I signed up for. Anyone else seen these? I will check on my laptop tomorrow to see if it is isolated to iOS only.
Casual Listener
500 Views
1 replies
0 likes
I had some offline songs and my iPhone died. I got another one and was wondering if these files will roam back down to the new phone of if I have to go and find all the songs again and make available offline?. I didn't have any playlists. Thanks,
I had some offline songs and my iPhone died. I got another one and was wondering if these files will roam back down to the new phone of if I have to go and find all the songs again and make available...
434 Views
0 replies
0 likes
299 Views
0 replies
0 likes
I just received a new work cell. Both the new phone and my personal phone are iphone 6's. I have a Premium account. I downloaded the app on the new phone and went to sign in. I received the message: Login Failed. You've already created an account wit...
I just received a new work cell. Both the new phone and my personal phone are iphone 6's. I have a Premium account. I downloaded the app on the new phone and went to sign in.&n...
331 Views
0 replies
0 likes
