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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 136503 Views
  • 503 replies
  • 108 likes
  • 136503 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 94701 Views
  • 19 replies
  • 38 likes
  • 94701 Views
  • 19 replies
  • 38 likes

been logged out because it's being used somewhere else.

So, this is happening all of the time after the latest updates. Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time. I found a thread saying that if I go to my account, I can Signout Everywhere, so I tri...

  • Casual Listener
  • So, this is happening all of the time after the latest updates.  Happening on pc, ipad, and iphone, even when the software is only running on one of them at a time.  I found a thread saying...
  • driveflanger
  • Community Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • ipad 3
    iPhone 5S
  • 667 Views
  • 1 replies
  • 0 likes

my premium stopped working yesterday and I have tried everything, please help!

I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!

  • Newbie
  • I tried everything the community and the Internet has said to do to try and get it working again and nothing seems to have worked. someone please help me!!
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Solved!! Queue messed up after pausing

Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that takes control of audio), when I return to the app, t...

  • Regular
  • Recently (since 3.4 or 3.5) I've been finding that when playing an album, if I pause the track while it's playing in the background (either via Bluetooth controls or when accessing another app that t...
  • TheEponymousBob
  • Regular
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes

problem spotify app

i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g and wifi but nothing.i'm not log to spotify!

  • Casual Listener
  •    i have a problem,from the pc tolog in spotify me, but from my iphone 5s i still say "login failed" i do not understand why, i tried to reinstall app,change password, connect to the 4g a...
  • mike_vengeance
  • Roadie
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Solved!! Use local files on external hard drive?

Hi Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon? Cheers M

  • Newbie
  • Hi   Is it possible to use spotify to play my local files, which are on a networked external hard drive? if so, how? if not, any chance this might be coming soon?   Cheers   M
  • mike_vengeance
  • Roadie
  • 3096 Views
  • 1 replies
  • 0 likes
  • external hard drive
    local files
    network
  • 3096 Views
  • 1 replies
  • 0 likes

Spotify Premium not working on iOS app.

On my laptop it's showing as a premium account but on my i-phone it's a free account. £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have followed all the suggestions on the website but nothing seem...

  • Newbie
  • On my laptop it's showing as a premium account but on my i-phone it's a free account.  £9.99 has been taken out of my account each month so I know I have paid for the premium account. I have fol...
  • mike_vengeance
  • Roadie
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

I lose all my music

I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into my spotify account my premium prescription was over ...

  • Casual Listener
  • I have an iPhone 6. Today I was having trouble getting my music to sync so I decided to log out of my spotify account and shut down my phone. When everything reloaded and I finally logged back into m...
  • mike_vengeance
  • Roadie
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Syncing to an iphone

How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac.

  • Newbie
  • How do I sync from my Mac to an iphone. I reloaded Spotify because my iphone kept cutting out but now I have reloaded it I cannot access the playlists on my Mac. 
  • mike_vengeance
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Phone Not Showing Up in Devices

i know i am asking a question that has been asked plenty of times, but my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and phone are connected to the same wifi, disabled mcaffee complet...

  • Newbie
  • i know i am asking a question that has been asked plenty of times, but   my phone will not show up under devices. i have restarted my router, restarted my phone, made sure both computer and ph...
  • mike_vengeance
  • Roadie
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

Premium upgrade purchased through iTunes not recognised

I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes. This was 2 weeks ago. My spotify account appears to have no record of this purchase at all. Before posting this message...

  • Casual Listener
  • I purchased 1 month premium upgrade on my iPad via my iTunes account and got an email receipt confirming the purchase from iTunes.  This was 2 weeks ago.  My spotify account appears to have...
  • mike_vengeance
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Device not syncing (Iphone)

Hi I have had this problem for months now. My iphone device does not show up on Mac. I have followed Spotify help advice and proceedures with out resolution. Includng checking the UPnp. I have removed and resynced, reset, reloaded. Offline has been d...

  • Casual Listener
  • Hi   I have had this problem for months now.  My iphone device does not show up on Mac.  I  have followed Spotify help advice and proceedures with out resolution.  Includng...
  • mike_vengeance
  • Roadie
  • 356 Views
  • 1 replies
  • 1 likes
  • 356 Views
  • 1 replies
  • 1 likes

Solved!! How do I add albums/artists/songs to a playlist?

I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HORRIBLE way to do it), but when I click '...' for an arti...

  • Regular
  • I'd like to add albums and artists to a playlist. I can click the '...' button to add a single song to a queue, and then once in the queue, I can add it to the playlist (which is absolutely a HO...
  • user-removed
  • Not applicable
  • 1079 Views
  • 10 replies
  • 0 likes
  • 1079 Views
  • 10 replies
  • 0 likes

Solved!! iPad app crashes

I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap

  • Casual Listener
  • I've just updated my Spotify app on my iPad and Spotify crashes I have iOS 9 can you fix this asap
  • Rechenmacher
  • Newbie
  • 4111 Views
  • 11 replies
  • 0 likes
  • 4111 Views
  • 11 replies
  • 0 likes

Spotify stops when iPhone goes in standby.

My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?

  • Newbie
  • My Spotify on iPhone stops playing when i turn OFF the screen og going to another app (non Music apps).. It startet after i updated the Spotify app. Hos Can i have background Music again?
  • powerbone
  • Newbie
  • 4303 Views
  • 7 replies
  • 3 likes
  • background
    iOS 8
  • 4303 Views
  • 7 replies
  • 3 likes

Unsyncing an iPod Touch

So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices I have synced for offline play are registered as i...

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  • Newbie
  • So I need to disable offline on my old iPod Touch cause it no longer gets used anymore but when I go to remove it from my devices it doesn't go under iPod touch it goes under iPhone and all 3 devices...
  • nunnnun
  • Community Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

BMW integration iOs 8.3 and Spotify 3.6.0.923

I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31.Since the last update I can choose the next title with the iDrive Controller. Everytime it will be disconnected.Furthermore, spotify do...

  • Newbie
  • I use the spotify app version 3.6.0.923 with Apple iOS 8.3 on a iPhne 4S connected with Snap-In adapter of BMW F31. Since the last update I can choose the next title with the iDrive Controller. Ever...
  • 296 Views
  • 0 replies
  • 0 likes
  • 296 Views
  • 0 replies
  • 0 likes

offline mode iPhone

I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?

  • Newbie
  • I can't put my Spotify to offline mode becaus connect is running... how do I disable this, or how can i turn my spotify to offline mode?
  • Teresa
  • Roadie
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Album restricted to playback on mobile?

Hi all, Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but it doesn't playback on my Android app. Desktop app will play...

  • Newbie
  • Hi all,   Is it possible that an album is restricted to be played at a mobile app? I'd like to listen to the Rio 2 Soundtrack album (https://open.spotify.com/album/3ehRRrkC0MAQ9ihHgxNPF8) but ...
  • 881 Views
  • 0 replies
  • 0 likes
  • 881 Views
  • 0 replies
  • 0 likes

Local Songs Not Syncing On Iphone

Local songs wont sync to my iphone, it was working before and has become a problem recently.

  • Regular
  • Local songs wont sync to my iphone, it was working before and has become a problem recently.
  • steefquantro
  • Newbie
  • 817 Views
  • 9 replies
  • 0 likes
  • 817 Views
  • 9 replies
  • 0 likes

App keeps shutting my iPhone off

Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!

  • Casual Listener
  • Every time id try to click on the app it would shut my iPhone off so I've tried deleting it but now even pushing the install button in the App Store makes my phone shut off. Help?!
  • neto245021
  • Newbie
  • 338 Views
  • 2 replies
  • 0 likes
  • 338 Views
  • 2 replies
  • 0 likes