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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43354 Views

43 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109000 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301874 Views

62 replies

16 likes

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  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127795 Views

19 replies

38 likes

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  • 19 replies
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Can use Spotify only 14 days because I'm in another country!!!!!!!??

Hey I have a problem I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never logged my account out. Then I wanted to log in again and...

Newbie

Hey I have a problem 😕 I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never lo...

Nico

Community Legend

560 Views

1 replies

0 likes

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how do I connect my tablet and phone

How do I connect my ipad and my samsung phone to the computer? I have premium on the computer but not on ipad or phone.

Newbie

How do I connect my ipad and my samsung phone to the computer? I have premium on the computer but not on ipad or phone.

Nico

Community Legend

624 Views

1 replies

0 likes

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  • 1 replies
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Spotify crashes when I try to log on

Every time I have tried to log on to spotify, it crashes. I have tried uninstalling and installing it again but that hasn't worked. Help?

Newbie

Every time I have tried to log on to spotify, it crashes. I have tried uninstalling and installing it again but that hasn't worked. Help?

519 Views

0 replies

0 likes

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Spotify Connect won't play local tracks synced to Spotify on iPhone

Ever since having updated to Spotify 3.1.0 on iOS, my local tracks aren't playable through Spotify Connect anymore. This means I have to AirPlay the song from my iPhone 6 to my speaker. They released an update to the Spotify iOS app today (3.2.0), bu...

Casual Listener

Ever since having updated to Spotify 3.1.0 on iOS, my local tracks aren't playable through Spotify Connect anymore. This means I have to AirPlay the song from my iPhone 6 to my speaker. The...

Markh30

Newbie

676 Views

1 replies

0 likes

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iPhone will not register as an "Offline Device"

Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music. I have a) signed out of Spotify on all of my devices and,b) reset Offline Devices from the web ...

Casual Listener

Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music.   I have   a) signed out of Sp...

742 Views

0 replies

0 likes

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Cannot download spotify app on my iPhone 6

I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any further. See attached pic of the install icon. The only ...

Newbie

I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any furth...

driveflanger

Community Legend

887 Views

1 replies

0 likes

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Local Files Won't Sync to iPhone 5

I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then I tried uninstalling the app but when I reinstalle...

Casual Listener

I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then...

566 Views

0 replies

0 likes

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Too close between buttons

When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob.I think the gap between the button for next song and the volume-knob i...

Newbie

When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob. I think the gap b...

391 Views

0 replies

0 likes

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Can't sync local files.

Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out. IMy iphone and mac are conneced to the same wifi. I have the most recent mac and iphone version of ...

Visitor

Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out.    IMy iphone and mac are conneced...

beinanian

Newbie

5985 Views

11 replies

1 likes

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Warning: iOS Playlists created from Aug 10 to 20 2015 may not work properly.

Although the update of iOS Spotify around August 20 removed the problem from new playlists, some playlists created will need to be replaced. The problem is that when viewing a playlist you can save (+) or remove (-) a song but the change is not real ...

Casual Listener

Although the update of iOS Spotify around August 20 removed the problem from new playlists, some playlists created will need to be replaced. The problem is that when viewing a playlist you can save (...

395 Views

0 replies

0 likes

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Since newest patch spotify won't open

While using 3G spotify won't open on my iphone 4. It opens fine under WIFI, but it crashes within a few seconds after opening every time I'm using 3g. This has only been for the past week. I need a resolution..

Newbie

While using 3G spotify won't open on my iphone 4. It opens fine under WIFI, but it crashes within a few seconds after opening every time I'm using 3g. This has only been for the past week. I need a r...

mchangesq

Music Fan

1044 Views

3 replies

0 likes

3G
spotify crashing
won't open
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Spotify bricht Wiedergabe des aktuellen Titels ab und springt zum nächsten Lied

Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt extrem! Vielen Dank Rainer

Newbie

Wenn ich Musik vom iPad abspiele, bricht Spotify regelmäßig den aktuellen Titel mitten drin ab und springt zum nächsten Titel. Ungefähr immer nach der Hälfte des Liedes. Was kann ich tun. Das nervt e...

sunruhe

Newbie

7122 Views

4 replies

0 likes

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iPhone data usage

iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.

Casual Listener

iPhone 6 plus data usage off the charts. No solutions found so far. I'm on normal quality For everything. Could it have something to do with offline mode? Someone please help.

Sympha

Casual Listener

611 Views

2 replies

0 likes

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error:el correo ya está registrado

He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acceder, alguien me puede ayudar?.Entro en iniciar ses...

Casual Listener

He cerrado a través de su correo de compra todas las sesiones en todos los dispositivos porque era ese el error que me daba y aún así cuando inicio sesión me pone que ya hay una cuenta y no puedo acc...

Jason

Spotify Legend

1502 Views

1 replies

0 likes

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Premium not working on my iphone

Hello, I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why? Thanks

Newbie

Hello,   I have Spotify Premium that works in my two macs at home. I installed the application on my Iphone, but it works as "Free user" and not as premium. Can anybody tell me why?  &nb...

driveflanger

Community Legend

482 Views

1 replies

0 likes

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Bought Premium through itunes but it isn't working

I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit (I used a gift card). Under my subscriptions it al...

Newbie

I bought Spotify Premium through iTunes yesterday and it's not working. When I check the app it still says my subscription is free. I know I payed for it because it took money out of my iTunes credit...

Jesus32

Newbie

1331 Views

2 replies

1 likes

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  • 1 likes

Why can't I log in?

Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in screen. Please help

Newbie

Whenever I try to log in to spotify through the app it says that I have "already created an account with that username." I'm not accidentally trying to create an account, I'm at the correct log in sc...

461 Views

0 replies

0 likes

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Why won't Spotify let me rotate view to landscape?

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track information!! Please!!!!!!!!

Newbie

This drives me mad! Many song titles don't fit on to a 'portrait' oriented iPhone screen. Why is the app set up so it is locked in portrait? Let me rotate to I can actually read the track informa...

chadman

Newbie

3966 Views

4 replies

3 likes

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Followed & personal playlists won't sync for offline listening

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of Spotify you’re using: - Spotify v3.7.0 - Currently...

Regular

I click the button to Save an album or follow a playlist and then wait for it to sync Your device and operating system - iPhone 6 iOS 8.4 Type of Spotify account you have - Premium The app version of...

jw2k_fr

Regular

576 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify music make fade down with the ios 8.4.1 update

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when the playlist it's visible. (it doesn't matter if the ...

Newbie

Hi, today i updated my IPhone 6 to ios 8.4.1 and when i listen Spotify (3.7.0), the music go to fade down, every time that the phone it's been automatically blocked or manually and only works when th...

Foifton

Casual Listener

3461 Views

4 replies

2 likes

apple
bugs
ios 8.4.1
iphone
wtf
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  • 2 likes