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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233582 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115114 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2444 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304253 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129856 Views

19 replies

38 likes

  • 129856 Views
  • 19 replies
  • 38 likes

Cannot Play Station on Spotify IOS

Hello, I am running Spotify on IOS 8/Iphone 5. I have a radio station based off of Hootie and the Blowfish's "Cracked Rear View" album that no longer plays on my iphone. It still plays fine on my macbook pro. When I try to play it on my iphone, it ju...

Newbie

Hello,   I am running Spotify on IOS 8/Iphone 5. I have a radio station based off of Hootie and the Blowfish's "Cracked Rear View" album that no longer plays on my iphone. It still plays fine ...

637 Views

0 replies

0 likes

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Why is spotify unbelieveable slow to download songs?

It can use up to minutes to download 1 song... why is that?I download it to my new ipod touch 6g 64GB over 100Mbit wifi.

Roadie

It can use up to minutes to download 1 song... why is that? I download it to my new ipod touch 6g 64GB over 100Mbit wifi.

Silithas

Roadie

3293 Views

2 replies

0 likes

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  • 2 replies
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Can't log in to spottify premium PLEASE HELP

I couldn't log into spottify using my iPad but I could with my iPhone so I logged out of my iPhone and tried to log in to my iPad still didn't work it keeps saying LOG IN FAILED. I go to log back into my phone and it keeps saying LOG IN FAILED so the...

Newbie

I couldn't log into spottify using my iPad but I could with my iPhone so I logged out of my iPhone and tried to log in to my iPad still didn't work it keeps saying LOG IN FAILED. I go to log back int...

kbrooksc

Community Legend

1848 Views

1 replies

0 likes

fail
log in issues
  • 1848 Views
  • 1 replies
  • 0 likes

iPhone 5s: Spotify stopped playing while locked screen

Hi All, recently I got a iPhone 5s with the latest iOS version and latest Spotify Version. Now when I turn my iPhone to locked screen, Spotify stops playing music. Do you have any idea where this issues is coming from and how to solve it? Thank you i...

Casual Listener

Hi All,   recently I got a iPhone 5s with the latest iOS version and latest Spotify Version. Now when I turn my iPhone to locked screen, Spotify stops playing music.   Do you have any i...

whiteman988

Casual Listener

970 Views

3 replies

0 likes

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Solved!! Failing to play whole songs. Some songs dont play at all.

Hello. I got a Spotify Premium account, and I got the same issues while using it on both my PC (Windows 10) and my Iphone 6 plus, running iOS 8.4. Now to the issue, when I attempt to play a song. Sometimes it will refuse to play at all, and just stan...

Casual Listener

Hello. I got a Spotify Premium account, and I got the same issues while using it on both my PC (Windows 10) and my Iphone 6 plus, running iOS 8.4.   Now to the issue, when I attempt to play a ...

dankar2000

Casual Listener

1769 Views

2 replies

0 likes

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  • 2 replies
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Why I will change from Spotify to Apple Music?

I have a BMW X1 2012 and it has a Connected Drive in CIC (Bmw version of entertainment system). If I want to use Spotify perfectly, I have to first connect my phone to USB cable, then start BMW Connected Drive from iDrive, then start BMW Connected fr...

Casual Listener

I have a BMW X1 2012 and it has a Connected Drive in CIC (Bmw version of entertainment system). If I want to use Spotify perfectly, I have to first connect my phone to USB cable, then start BMW Conne...

jean3601

Community Legend

3163 Views

1 replies

0 likes

BMW
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Spotify Premium Not Working on my iPhone 6 running iOS 8.1.2

I have the latest Spotify update and about 2 weeks ago my Premium account stopped working on my phone. My wife also uses it and it runs just fine on her phone but mine will not work. It pulls up everything it's just when I click on a song if it plays...

Newbie

I have the latest Spotify update and about 2 weeks ago my Premium account stopped working on my phone. My wife also uses it and it runs just fine on her phone but mine will not work. It pulls up ever...

vilivainio

Casual Listener

2189 Views

3 replies

1 likes

iOS
IOS 8.1 App still isn't working
ios 8.1.2
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  • 3 replies
  • 1 likes

Song not synced error message

I'm using iphone 6 most updated version of iOS 8. I keep getting the following error message. I followed the instruction to turn on spotify on mac and iphone, and i saw the music sync to my phone with the "download" arrow turning from gray to green ....

Casual Listener

I'm using iphone 6 most updated version of iOS 8.   I keep getting the following error message. I followed the instruction to turn on spotify on mac and iphone, and i saw the music sync to m...

MrKat123

Newbie

10556 Views

20 replies

1 likes

  • 10556 Views
  • 20 replies
  • 1 likes

Solved!! spotify can't open this type of link on this device, iphone, heos

I just bought heos.They connect fine on android. Also with spotifyThey appear on My heos app on iphone 5s, ios 9But when i try to connect heos with spotify on iphone, the spotify app simple states : can't open this type of link on this device.Please ...

Casual Listener

I just bought heos. They connect fine on android. Also with spotify They appear on My heos app on iphone 5s, ios 9 But when i try to connect heos with spotify on iphone, the spotify app simple s...

Zcuba

Casual Listener

12409 Views

2 replies

0 likes

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Solved!! Spotify isn't working

I recently purchased spotify premium on my iPod and after a week it stopped working. It's very annoying because I can't listen to any music offline

Casual Listener

I recently purchased spotify premium on my iPod and after a week it stopped working. It's very annoying because I can't listen to any music offline 😔

callum895

Newbie

2045 Views

5 replies

0 likes

  • 2045 Views
  • 5 replies
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spotify premium has turned extremely slow and takes atleast 3 minutes to go offline to online status

Premium since a year it takes a long time to go from offline to online status when the app is started. Overall app is now slow and when i type on search bar it takes ages to search and respond. Have made a lot of songs online. But recently the app sa...

Newbie

Premium since a year it takes a long time to go from offline to online status when the app is started. Overall app is now slow and when i type on search bar it takes ages to search and respond. Have ...

captainkotatsu

Newbie

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
  • 0 likes

Syncing playlists on iphone with pc

Made a new playlist on my iphone yesterday, but it doesnt show up on spotify on my pc. How do I fix this?

Newbie

Made a new playlist on my iphone yesterday, but it doesnt show up on spotify on my pc. How do I fix this?

driveflanger

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Available offline mode not working!

I have sufficient space on iPhone 6.And got the premium account. But all of a sudden the offline mode wasn't Available this morning

Newbie

I have sufficient space on iPhone 6. And got the premium account. But all of a sudden the offline mode wasn't Available this morning

MichaelW

Community Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Can't log in in the app

Hello, Today, my App (3.9.0) on my iphone on iOs8 frezze on the start. So I delete the app and download it again from the app store. Now, I 'm not able to log in, without response from spotify when I try with wrong credential, I have quickly an error...

Casual Listener

Hello,   Today, my App (3.9.0) on my iphone on iOs8 frezze on the start.   So I delete the app and download it again from the app store.   Now, I 'm not able to log in, without r...

fred35

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Issues with Spotify iOS application and Ford Sync

I'm having what I would describe as an issue, but I'm not sure if it is really that, a bug, or some setting that I've overlooked. I have an iPhone 4S that I use in my work truck to exclusively play music using Spotify through the USB connection. Rece...

Regular

I'm having what I would describe as an issue, but I'm not sure if it is really that, a bug, or some setting that I've overlooked.   I have an iPhone 4S that I use in my work truck to exclusive...

Anthony488

Newbie

875 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify Premium plays one song at a time

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices and do a clean installation, but I'll still only be a...

Newbie

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices an...

kbrooksc

Community Legend

926 Views

1 replies

0 likes

appissue
iOS
onesongonly
Spotify Premium
  • 926 Views
  • 1 replies
  • 0 likes

Solved!! No Premium on iPhone.

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed all Spotify suggestions but no change. Puzzled!

Casual Listener

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed a...

kbrooksc

Community Legend

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
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Solved!! my username is sutherlandjacen but my ex gf's name and pic shows up on my spotify app. what gives?

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up.how do i remove the scourge of someone who isn't me.

Casual Listener

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up. how do i remove the scourge of someone who isn't me.

Pete

Roadie

780 Views

1 replies

1 likes

  • 780 Views
  • 1 replies
  • 1 likes

Spotify connect, devices don't show when 'sleeping'

Hi,I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices list. I have to wake the phone first, once the screen lit...

Newbie

Hi, I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices li...

DasPeter

Community Legend

1921 Views

1 replies

1 likes

  • 1921 Views
  • 1 replies
  • 1 likes