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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85624 Views
  • 19 replies
  • 37 likes
  • 85624 Views
  • 19 replies
  • 37 likes

Why can't I change the order of my playlists on iOS?

We should be able to manually change the order of playlists. Also, playlists based on an entire album should appear in a separate 'Starred Albums' section. Any chance of implementing this? They just seem like the most obvious tweaks, and would make t...

  • Visitor
  •   We should be able to manually change the order of playlists.   Also, playlists based on an entire album should appear in a separate 'Starred Albums' section.   Any chance o...
  • lwaldorf
  • Newbie
  • 988 Views
  • 2 replies
  • 5 likes
  • 988 Views
  • 2 replies
  • 5 likes

spotify isnt working

hello i have the premiumsince today it wont load any of my playlist or starred playlisti closed the app, logged myself out and in againwhat is happening?

  • Newbie
  • hello i have the premium since today it wont load any of my playlist or starred playlist i closed the app, logged myself out and in again what is happening?
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

sync offline songs to iphone without internet

Hey there ,my iPhone 5S is a bit broken ( wifi not working ).Is it possible to synch offline songs from windows to my iPhone without using wifi?Help pls.

  • Newbie
  • Hey there , my iPhone 5S is a bit broken ( wifi not working ). Is it possible to synch offline songs from windows to my iPhone without using wifi? Help pls.
  • OviiiOne
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Newly Created Playlist is unavaiable

Created a playlist for Classic Rock and added downloaded songs from my Starred-list. Added around 70 songs. When I was done, I clicked back to "Playlists" and my "Classic Rock"-list was marked grey. Also said it contained 170 songs, instead of 70 wic...

  • Newbie
  • Created a playlist for Classic Rock and added downloaded songs from my Starred-list. Added around 70 songs. When I was done, I clicked back to "Playlists" and my "Classic Rock"-list was marked grey. ...
  • 280 Views
  • 0 replies
  • 0 likes
  • 280 Views
  • 0 replies
  • 0 likes

"My Music" on iPhone its empty at online mode

Hello,since this morning I have the problem that on my iPhone all songs, album and artist are empty at the online mode. On my PC I can see all. The conecting between both ist posssible and I can operate the PC with the iPhone. Why I can't see anywthi...

  • Casual Listener
  • Hello, since this morning I have the problem that on my iPhone all songs, album and artist are empty at the online mode. On my PC I can see all. The conecting between both ist posssible and I can op...
  • Allyouneed
  • Casual Listener
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Seriously disappointed !!!

I was never really clear on the bill after the three month special? I thought after you downloaded a song it stays on your phone permanently! Lastly my phone keeps uploading and downloading songs but they never stay on phone, even when I go into offl...

  • Newbie
  • I was never really clear on the bill after the three month special? I thought after you downloaded a song it stays on your phone permanently! Lastly my phone keeps uploading and downloading songs but...
  • Ambivalence
  • Community Legend
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
  • 0 likes

Offline syncing

I've had premium for a little under a year and it was great for listening to playlists offline during my commute to school. About 2 months ago I deleted the app due to all the cookies and space it was taking up on my phone. Ever since then, my songs ...

  • Newbie
  • I've had premium for a little under a year and it was great for listening to playlists offline during my commute to school. About 2 months ago I deleted the app due to all the cookies and space it wa...
  • 420 Views
  • 0 replies
  • 0 likes
  • Offline syncing
  • 420 Views
  • 0 replies
  • 0 likes

Crashes on Eminem's "Square Dance"

When I select the song "Square Dance" by Eminem, and attempt to navigate towards the radio option, Spotify crashes when I select the menu button. * iOS 8.1.4* iPhone 6

  • Casual Listener
  • When I select the song "Square Dance" by Eminem, and attempt to navigate towards the radio option, Spotify crashes when I select the menu button.   * iOS 8.1.4 * iPhone 6
  • 443 Views
  • 0 replies
  • 0 likes
  • Crash
  • 443 Views
  • 0 replies
  • 0 likes

No option to download music offline.

Hi, I have recently purchased spotify with a student discount (not sure if this will have any impact on my problem?) and when I apply offline mode I am unable to play any music and even when connected to Internet and offline mode is off, it gives me ...

  • Newbie
  • Hi, I have recently purchased spotify with a student discount (not sure if this will have any impact on my problem?) and when I apply offline mode I am unable to play any music and even when connecte...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Spotify not syncing all of my local songs

For some reason, I can't get Spotify to sync all of my local songs. It recognizes that they are there on my Mac, and it will play through the Mac version, but it won't play through my iPhone. They are both connected to the same Wifi network, and stil...

  • Regular
  • For some reason, I can't get Spotify to sync all of my local songs. It recognizes that they are there on my Mac, and it will play through the Mac version, but it won't play through my iPhone. They ar...
  • kubowy
  • Casual Listener
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

spotify and nike+running app

I've installed the spotify app on my iPhone. When I tab the running section I want to add one of the running originals eg Epic to my playlist.But so far I couldn't put it in my playlist. Help would be usefullthanks

  • Newbie
  • I've installed the spotify app on my iPhone. When I tab the running section I want to add one of the running originals eg Epic to my playlist. But so far I couldn't put it in my playlist.   H...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

Can use Spotify only 14 days because I'm in another country!!!!!!!??

Hey I have a problem I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never logged my account out. Then I wanted to log in again and...

  • Newbie
  • Hey I have a problem 😕 I am in Greece on holiday for two weeks and just wanted to open Spotify today to listen to some music when I saw that I was logged out what was very strange cause I'd never lo...
  • Nico
  • Community Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

how do I connect my tablet and phone

How do I connect my ipad and my samsung phone to the computer? I have premium on the computer but not on ipad or phone.

  • Newbie
  • How do I connect my ipad and my samsung phone to the computer? I have premium on the computer but not on ipad or phone.
  • Nico
  • Community Legend
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Spotify crashes when I try to log on

Every time I have tried to log on to spotify, it crashes. I have tried uninstalling and installing it again but that hasn't worked. Help?

  • Newbie
  • Every time I have tried to log on to spotify, it crashes. I have tried uninstalling and installing it again but that hasn't worked. Help?
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

Spotify Connect won't play local tracks synced to Spotify on iPhone

Ever since having updated to Spotify 3.1.0 on iOS, my local tracks aren't playable through Spotify Connect anymore. This means I have to AirPlay the song from my iPhone 6 to my speaker. They released an update to the Spotify iOS app today (3.2.0), bu...

  • Casual Listener
  • Ever since having updated to Spotify 3.1.0 on iOS, my local tracks aren't playable through Spotify Connect anymore. This means I have to AirPlay the song from my iPhone 6 to my speaker. The...
  • Markh30
  • Newbie
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

iPhone will not register as an "Offline Device"

Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music. I have a) signed out of Spotify on all of my devices and,b) reset Offline Devices from the web ...

  • Casual Listener
  • Recently I've been having a problem with my iPhone where every few days it would tell me that I already have 3 offline devices and remove all saved music.   I have   a) signed out of Sp...
  • 644 Views
  • 0 replies
  • 0 likes
  • 644 Views
  • 0 replies
  • 0 likes

Cannot download spotify app on my iPhone 6

I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any further. See attached pic of the install icon. The only ...

  • Newbie
  • I had to delete spotify app from my phone due to a storage bug. After I cleared it up I tried to reinstall it and it will not complete installation. It show about 2/3 installed and won't go any furth...
  • driveflanger
  • Community Legend
  • 771 Views
  • 1 replies
  • 0 likes
  • 771 Views
  • 1 replies
  • 0 likes

Local Files Won't Sync to iPhone 5

I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then I tried uninstalling the app but when I reinstalle...

  • Casual Listener
  • I tried to sync a few songs from my local playlist but they wouldn't sync to my iPhone. I tried shutting it off and turning it back on, logging in and logging out, everything but it didn't work. Then...
  • 419 Views
  • 0 replies
  • 0 likes
  • 419 Views
  • 0 replies
  • 0 likes

Too close between buttons

When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob.I think the gap between the button for next song and the volume-knob i...

IMG_2885.jpg
  • Newbie
  • When i want to change song and don't wake up my iPhone i usually just press powerbutton to lid the display and there is buttons for pause, next song, previous song and volume-knob. I think the gap b...
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes

Can't sync local files.

Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out. IMy iphone and mac are conneced to the same wifi. I have the most recent mac and iphone version of ...

  • Visitor
  • Spotify refuses to sync local files. It will sync every other song but wont even attempt to download local files onto my iphone. They stay grayed out.    IMy iphone and mac are conneced...
  • beinanian
  • Newbie
  • 5346 Views
  • 11 replies
  • 1 likes
  • 5346 Views
  • 11 replies
  • 1 likes