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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38400 Views

41 replies

10 likes

  • 38400 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103782 Views

115 replies

12 likes

Other
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  • 115 replies
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1361 Views

0 replies

0 likes

iOS
  • 1361 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299540 Views

61 replies

16 likes

  • 299540 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126258 Views

19 replies

38 likes

  • 126258 Views
  • 19 replies
  • 38 likes

Spotify Premium Not Working on my iPhone 6 running iOS 8.1.2

I have the latest Spotify update and about 2 weeks ago my Premium account stopped working on my phone. My wife also uses it and it runs just fine on her phone but mine will not work. It pulls up everything it's just when I click on a song if it plays...

Newbie

I have the latest Spotify update and about 2 weeks ago my Premium account stopped working on my phone. My wife also uses it and it runs just fine on her phone but mine will not work. It pulls up ever...

vilivainio

Casual Listener

2159 Views

3 replies

1 likes

iOS
IOS 8.1 App still isn't working
ios 8.1.2
  • 2159 Views
  • 3 replies
  • 1 likes

Song not synced error message

I'm using iphone 6 most updated version of iOS 8. I keep getting the following error message. I followed the instruction to turn on spotify on mac and iphone, and i saw the music sync to my phone with the "download" arrow turning from gray to green ....

Casual Listener

I'm using iphone 6 most updated version of iOS 8.   I keep getting the following error message. I followed the instruction to turn on spotify on mac and iphone, and i saw the music sync to m...

MrKat123

Newbie

10369 Views

20 replies

1 likes

  • 10369 Views
  • 20 replies
  • 1 likes

Solved!! spotify can't open this type of link on this device, iphone, heos

I just bought heos.They connect fine on android. Also with spotifyThey appear on My heos app on iphone 5s, ios 9But when i try to connect heos with spotify on iphone, the spotify app simple states : can't open this type of link on this device.Please ...

Casual Listener

I just bought heos. They connect fine on android. Also with spotify They appear on My heos app on iphone 5s, ios 9 But when i try to connect heos with spotify on iphone, the spotify app simple s...

Zcuba

Casual Listener

12385 Views

2 replies

0 likes

  • 12385 Views
  • 2 replies
  • 0 likes

Solved!! Spotify isn't working

I recently purchased spotify premium on my iPod and after a week it stopped working. It's very annoying because I can't listen to any music offline

Casual Listener

I recently purchased spotify premium on my iPod and after a week it stopped working. It's very annoying because I can't listen to any music offline 😔

callum895

Newbie

2002 Views

5 replies

0 likes

  • 2002 Views
  • 5 replies
  • 0 likes

spotify premium has turned extremely slow and takes atleast 3 minutes to go offline to online status

Premium since a year it takes a long time to go from offline to online status when the app is started. Overall app is now slow and when i type on search bar it takes ages to search and respond. Have made a lot of songs online. But recently the app sa...

Newbie

Premium since a year it takes a long time to go from offline to online status when the app is started. Overall app is now slow and when i type on search bar it takes ages to search and respond. Have ...

captainkotatsu

Newbie

915 Views

1 replies

0 likes

  • 915 Views
  • 1 replies
  • 0 likes

Syncing playlists on iphone with pc

Made a new playlist on my iphone yesterday, but it doesnt show up on spotify on my pc. How do I fix this?

Newbie

Made a new playlist on my iphone yesterday, but it doesnt show up on spotify on my pc. How do I fix this?

driveflanger

Community Legend

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Available offline mode not working!

I have sufficient space on iPhone 6.And got the premium account. But all of a sudden the offline mode wasn't Available this morning

Newbie

I have sufficient space on iPhone 6. And got the premium account. But all of a sudden the offline mode wasn't Available this morning

MichaelW

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
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Can't log in in the app

Hello, Today, my App (3.9.0) on my iphone on iOs8 frezze on the start. So I delete the app and download it again from the app store. Now, I 'm not able to log in, without response from spotify when I try with wrong credential, I have quickly an error...

Casual Listener

Hello,   Today, my App (3.9.0) on my iphone on iOs8 frezze on the start.   So I delete the app and download it again from the app store.   Now, I 'm not able to log in, without r...

fred35

Casual Listener

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Issues with Spotify iOS application and Ford Sync

I'm having what I would describe as an issue, but I'm not sure if it is really that, a bug, or some setting that I've overlooked. I have an iPhone 4S that I use in my work truck to exclusively play music using Spotify through the USB connection. Rece...

Regular

I'm having what I would describe as an issue, but I'm not sure if it is really that, a bug, or some setting that I've overlooked.   I have an iPhone 4S that I use in my work truck to exclusive...

Anthony488

Newbie

849 Views

3 replies

0 likes

  • 849 Views
  • 3 replies
  • 0 likes

Spotify Premium plays one song at a time

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices and do a clean installation, but I'll still only be a...

Newbie

I have Spotify premium and I'm using it on iOS 8.4, but I've had this issue on older versions of iOS. It seems to happen when I've linked too many devices to my account. I'll remove all my devices an...

kbrooksc

Community Legend

885 Views

1 replies

0 likes

appissue
iOS
onesongonly
Spotify Premium
  • 885 Views
  • 1 replies
  • 0 likes

Solved!! No Premium on iPhone.

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed all Spotify suggestions but no change. Puzzled!

Casual Listener

Hi! Ive just signed up again to Premium. Ive had no probs in the past. This time however I cant get the Prem service on iPhone 5s. I paid via Paypal. Premium appears on PC, not phone. I`ve followed a...

kbrooksc

Community Legend

1102 Views

3 replies

0 likes

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  • 3 replies
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Solved!! my username is sutherlandjacen but my ex gf's name and pic shows up on my spotify app. what gives?

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up.how do i remove the scourge of someone who isn't me.

Casual Listener

like the title says, my username is sutherlandjacen but on the ios app, my ex's name and pic shows up. how do i remove the scourge of someone who isn't me.

Pete

Roadie

760 Views

1 replies

1 likes

  • 760 Views
  • 1 replies
  • 1 likes

Spotify connect, devices don't show when 'sleeping'

Hi,I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices list. I have to wake the phone first, once the screen lit...

Newbie

Hi, I'm using an old phone as a mediaplayer on my stereo. But whenever I try to play music on that device via 'connect' from my desktop, laptop or different phone it doesn't show in the devices li...

DasPeter

Community Legend

1912 Views

1 replies

1 likes

  • 1912 Views
  • 1 replies
  • 1 likes

iPad App not caching big Album Art Covers

iPad Air 2 iOS 8.4 Spotify 3.7.0.1100 Steps to reproduce Bug:#Sync Playlist for Offline Mode#Switch Spotify app to offline mode#OfflinePlaylist can be played and is showing all covers - the small ones in the lower status bar as well as the big ones i...

Music Fan

iPad Air 2 iOS 8.4 Spotify 3.7.0.1100   Steps to reproduce Bug: #Sync Playlist for Offline Mode #Switch Spotify app to offline mode #OfflinePlaylist can be played and is showing all covers ...

mlansky

Music Fan

3476 Views

3 replies

0 likes

  • 3476 Views
  • 3 replies
  • 0 likes

Offline Playlists on more than 3 devices?

After opening Spotify for iOS, this: So I sign into my account online and I see this: Only 2 devices, right? 1) What is happening?2) Why is it continuing to happen? This is probably the 5th time this has happened to me, it forces me to re-sync all pl...

Casual Listener

After opening Spotify for iOS, this:                                       &nbsp...

supervixen

Casual Listener

1431 Views

2 replies

1 likes

Offline Access
offline availablity
Offline Devices
Offline playlists unavailable
  • 1431 Views
  • 2 replies
  • 1 likes

Updated Spotify app on iPhone 6 - songs now sorted from first added to recently added!

I don't see any option on the Spotify app where I can sort them how they used to be in default mode, which was recently-to-first added. Any input would be appreciated! Thanks.

Casual Listener

I don't see any option on the Spotify app where I can sort them how they used to be in default mode, which was recently-to-first added. Any input would be appreciated! Thanks.

jean3601

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Remove songs from playlists

Can someone tell me why I can just remove some songs from a playlist but not in every song in the official spotify app in iOS? It didn't happen in android where I could remove each and every song. The "remove" function/button just shows up in some so...

Casual Listener

Can someone tell me why I can just remove some songs from a playlist but not in every song in the official spotify app in iOS? It didn't happen in android where I could remove each and every song. Th...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
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Spotify

Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION

Newbie

Spotify application close automatically on my iPhone 4s and I've got the latest IOS VERSION

jean3601

Community Legend

463 Views

1 replies

0 likes

  • 463 Views
  • 1 replies
  • 0 likes