Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233536 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115059 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443849 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304237 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...
Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...
Community Legend
431 Views
1 replies
0 likes
When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?
When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?
Community Legend
581 Views
1 replies
0 likes
Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.
Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...
Regular
2362 Views
2 replies
0 likes
7 day free trial still a thing?
7 day free trial still a thing?
Community Legend
384 Views
1 replies
0 likes
Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...
Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...
Community Legend
415 Views
1 replies
0 likes
Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...
Helo friends... Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...
Community Legend
810 Views
1 replies
0 likes
Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...
Hi new here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an i...
Casual Listener
3285 Views
4 replies
0 likes
My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.
My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...
Community Legend
425 Views
1 replies
0 likes
I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...
I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...
Newbie
472 Views
1 replies
1 likes
Community Legend
335 Views
1 replies
0 likes
Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...
Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont...
Casual Listener
631 Views
1 replies
0 likes
Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!
Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...
Casual Listener
928 Views
3 replies
0 likes
So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...
So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which ...
Casual Listener
404 Views
1 replies
0 likes
Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?
Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?
391 Views
0 replies
0 likes
Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't transmit the metadata when the iPhone is paired via bluetooth....
Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't tr...
599 Views
0 replies
0 likes
when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it i got an iphone 4S with ios 9
when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it &nbs...
Community Legend
402 Views
1 replies
0 likes
When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...
When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...
Casual Listener
773 Views
1 replies
0 likes
Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???
Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???
Roadie
409 Views
1 replies
0 likes
I pay 7.99 us and stay free, please help me
I pay 7.99 us and stay free, please help me
Roadie
537 Views
2 replies
0 likes
Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...
Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...
Community Legend
442 Views
1 replies
0 likes
