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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44494 Views

44 replies

10 likes

  • 44494 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110381 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1752 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302430 Views

62 replies

16 likes

  • 302430 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128311 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Local files won't sync to iPhone 6

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...

Casual Listener

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play.  When I try, I get an error telling me how to sync them, which ...

XeroTheHero

Casual Listener

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Songs change while playing

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

Newbie

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

388 Views

0 replies

0 likes

  • 388 Views
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Bluetooth Metadata not transmitting from iPhone 6 to Pioneer Z150BH

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't transmit the metadata when the iPhone is paired via bluetooth....

Casual Listener

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated.   I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't tr...

599 Views

0 replies

0 likes

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spotify don't work

when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it i got an iphone 4S with ios 9

Visitor

when I try to use my spotify without wifi  the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line  and I can't use it &nbs...

Ambivalence

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Shuffle misses out songs and starts halfway through track list

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...

Casual Listener

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...

H_pitch

Casual Listener

769 Views

1 replies

0 likes

  • 769 Views
  • 1 replies
  • 0 likes

Bought premium from iTunes.

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

Newbie

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

dsa_7

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

I Have premium and stay free

I pay 7.99 us and stay free, please help me

Newbie

I pay 7.99 us and stay free, please help me

dsa_7

Roadie

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Updating offline content iPhone 5s

Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...

Casual Listener

Can't seem to find a definitive answer to this:   I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...

Fishtaco

Community Legend

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Multiple playlists in play queue

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?

Casual Listener

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times.   Anybody else having this ...

herr_josua81

Newbie

558 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Syncing from my phone

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

Newbie

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

user-removed

Not applicable

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Solved!! Search broken on iPad in iOS 9.0?

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

Music Fan

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

mcnaugha

Music Fan

858 Views

2 replies

0 likes

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  • 2 replies
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Having to re-download songs every few days

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??

Newbie

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...

411 Views

0 replies

0 likes

  • 411 Views
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Can't reinstall spotify from App Store- never stops spinning

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Newbie

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Jordi

Community Legend

721 Views

1 replies

0 likes

Mac
  • 721 Views
  • 1 replies
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offline music titels dont download

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Newbie

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Nico

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
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BMW app switches to Spotify

Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of connected drive are loaded. Then I try to turn Spotify ...

Casual Listener

Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of...

lvisek

Casual Listener

876 Views

2 replies

1 likes

  • 876 Views
  • 2 replies
  • 1 likes

Forgot password

I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form has expired"

Newbie

I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form ...

Nico

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify Connect - Turn on device that music are not playing on it

I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my Soundbar will still be turned on and go into standb...

Newbie

I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my ...

776 Views

0 replies

0 likes

bug
ios 8.4.1
iphone
LG
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Shows Not Showing up on iPhone 6 with latest version of app

I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.

Casual Listener

I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.

rudysandoval

Newbie

1285 Views

1 replies

0 likes

Podcasts
Shows
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  • 1 replies
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Spotify app won't post to Facebook

I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?

Visitor

I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?

koodgipo

Regular

909 Views

3 replies

0 likes

  • 909 Views
  • 3 replies
  • 0 likes

How to use Spotify as primary iPhone app for playing local files - without overloading my phone

Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently have something over 40 GB of music on my phone (5S, 64 GB), and I want to make sure ...

Newbie

Hi there,    Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files.  I presently ha...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes