Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
233507 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
115049 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
443824 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
304235 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restarting, signing on and deleting the app an reinstalling but no ...
So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restart...
411 Views
0 replies
0 likes
In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back button to move back a song (It actually skips forward)...
In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back but...
766 Views
0 replies
1 likes
Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to something else, it resume the queue right where it left off af...
Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to so...
506 Views
0 replies
0 likes
Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line?Se existe limite tem opção para aumetar esse limite?
Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line? Se existe limite tem ...
348 Views
0 replies
0 likes
I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!
I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!
Casual Listener
442 Views
1 replies
0 likes
I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. Priced $4.99, this app is clearly nothing but a scam trying to tr...
I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. ...
Spotify Star
3452 Views
10 replies
2 likes
Hello, My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for both phone and PC apps and both are using the same Wi-Fi con...
Hello, My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for ...
489 Views
0 replies
0 likes
Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?
Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?
Spotify Star
587 Views
1 replies
0 likes
Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8
Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8
Spotify Star
528 Views
2 replies
0 likes
I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue.It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don't play nicely together when music controls are used in...
I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue. It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don...
Spotify Star
1578 Views
1 replies
1 likes
Hi Guys! I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut. New version has fixes for Facebook Login and adds Starred playlist support. Please let me know...
Hi Guys! I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut....
573 Views
0 replies
0 likes
I'm using the Spotify app mainly with my ipad and iphone. Today i just got myself my first wireless speaker - a Bose SoundTouch 10. What I'd like to know is that if i control t he speaker thru the spotify app and play a playlist that is offline is th...
I'm using the Spotify app mainly with my ipad and iphone. Today i just got myself my first wireless speaker - a Bose SoundTouch 10. What I'd like to know is that if i control t he speaker...
Roadie
3936 Views
3 replies
0 likes
Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist and now the playlist is empty. I try to open the album from the web play...
Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist ...
Regular
1298 Views
8 replies
0 likes
i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, but now says its unavailable to play! Please help!
i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, bu...
Casual Listener
643 Views
1 replies
0 likes
I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.
I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.
422 Views
0 replies
0 likes
Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...
Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same r...
Newbie
915 Views
2 replies
2 likes
I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...
I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...
Community Legend
1076 Views
1 replies
0 likes
I was charged for premium before I received my 30 day free trial and I would like a refund immediately!
I was charged for premium before I received my 30 day free trial and I would like a refund immediately!
Community Legend
451 Views
1 replies
0 likes
My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...
My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...
Community Legend
410 Views
1 replies
0 likes
Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...
Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...
Community Legend
583 Views
1 replies
0 likes
