Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44487 Views

44 replies

10 likes

  • 44487 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110375 Views

116 replies

13 likes

Other
  • 110375 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1752 Views

0 replies

0 likes

iOS
  • 1752 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302426 Views

62 replies

16 likes

  • 302426 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128308 Views

19 replies

38 likes

  • 128308 Views
  • 19 replies
  • 38 likes

Missing an album that was there previously

Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist and now the playlist is empty. I try to open the album from the web play...

Casual Listener

Hello,   There was an album from 10 Years called From Birth to Burial that came out in April this year.  It was there for awhile and then disappeared for me.  I had it on a playlist ...

Rschelle

Regular

1280 Views

8 replies

0 likes

  • 1280 Views
  • 8 replies
  • 0 likes

My spotify playlist seems to have a mind of its own

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, but now says its unavailable to play! Please help!

Casual Listener

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, bu...

Glc39

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Spotify Ads Filters

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

Newbie

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Silent songs

Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...

Newbie

Seeing posts about computers having issues with this but none for iOS so far.  A number of songs now play silently every time I try to play them.  Progress bar moves, no sound.  Same r...

Husabergarn

Newbie

908 Views

2 replies

2 likes

  • 908 Views
  • 2 replies
  • 2 likes

Frustrated with queue and shuffle play.

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...

Newbie

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...

jean3601

Community Legend

1075 Views

1 replies

0 likes

queue
shuffle
  • 1075 Views
  • 1 replies
  • 0 likes

Premium

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

Newbie

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

jean3601

Community Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

Newbie

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...

jean3601

Community Legend

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

Casual Listener

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...

jean3601

Community Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Last update messed up que!!

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...

Newbie

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...

jean3601

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

How do I change my username on spotify, I spelt my name wrong?

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

Newbie

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

jean3601

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Solved!! My Music library not updating on iOS

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.

Regular

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...

andyyy

Regular

2352 Views

2 replies

0 likes

  • 2352 Views
  • 2 replies
  • 0 likes

help

7 day free trial still a thing?

Newbie

7 day free trial still a thing?

jean3601

Community Legend

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Please help me

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...

Newbie

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...

jean3601

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

Newbie

Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...

jean3601

Community Legend

804 Views

1 replies

0 likes

cant
iphone
Login
  • 804 Views
  • 1 replies
  • 0 likes

Solved!! iPhone and iPod question

Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...

Casual Listener

Hi new here but had spotify for about a year or so.   Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline?   Question 2....with an i...

3littlebirdz

Casual Listener

3268 Views

4 replies

0 likes

  • 3268 Views
  • 4 replies
  • 0 likes

Unable to play 1 track on one pirticular iPhone

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.

Casual Listener

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...

DasPeter

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Playlist shuffle

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...

Newbie

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...

5ch4f

Newbie

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

iOS app shows negative number of people followed and 0 playlists

Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...

Casual Listener

Hey!   In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some.   Dont...

Tinox

Casual Listener

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

Solved!! Unable to sync local files

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!

Casual Listener

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...

kevnguyen30

Casual Listener

922 Views

3 replies

0 likes

  • 922 Views
  • 3 replies
  • 0 likes