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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38367 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103764 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1360 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299530 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126254 Views

19 replies

38 likes

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  • 38 likes

Solved!! iPhone and iPod question

Hinew here but had spotify for about a year or so. Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline? Question 2....with an iPod Touch, can I store my spotify on it and listen offline without a wi...

Casual Listener

Hi new here but had spotify for about a year or so.   Question 1 is....can i use an iPhone 4s, without a service plan, to store my spotify and listen offline?   Question 2....with an i...

3littlebirdz

Casual Listener

3235 Views

4 replies

0 likes

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Unable to play 1 track on one pirticular iPhone

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not play on the iPhone when controlled from thr MAC.

Casual Listener

My iPhone 6 Plus will not play a pirticular track. It happens to be Dangerous by David Guetta. It plays fine on my MAC when controlled by the iPhone, but not on the iPhone itself. It will also not pl...

DasPeter

Community Legend

414 Views

1 replies

0 likes

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  • 1 replies
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Playlist shuffle

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting the songs that I'm tired of hear. is there something...

Newbie

I have over 1000 songs on my playlist and the shuffle mode keeps play the sames songs over and over. I've restarted my device. Uninstalled the app. Reinstalled. Nothing works. Now I'm just deleting t...

5ch4f

Newbie

449 Views

1 replies

1 likes

  • 449 Views
  • 1 replies
  • 1 likes

iOS app shows negative number of people followed and 0 playlists

Hey! In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some. Dont know if it is related, but in the windows web player I cant even see...

Casual Listener

Hey!   In the iOS spotify app I have a problem with the app showing that I am following a negative amount of people, also it says 0 for playlists even though I am following some.   Dont...

Tinox

Casual Listener

617 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Unable to sync local files

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyone have a solution? This is really frustrating!

Casual Listener

Hello everyone! I recently was trying to put my itunes music into spotify and it worked for awhile until I got a new phone and not those local files will not sync into my phone whatsoever! Does anyon...

kevnguyen30

Casual Listener

895 Views

3 replies

0 likes

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Local files won't sync to iPhone 6

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play. When I try, I get an error telling me how to sync them, which I've followed those instructions to no avail. I've also d...

Casual Listener

So I can see my songs listed on the playlist I made for the local files on my phone, but they're greyed out and won't let me play.  When I try, I get an error telling me how to sync them, which ...

XeroTheHero

Casual Listener

392 Views

1 replies

0 likes

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Songs change while playing

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

Newbie

Hi, when I play a song and then put the phone in my pocket somehow the song forwards itself or changes to next song or pauses on its own. Is there any explanation for that?

380 Views

0 replies

0 likes

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Bluetooth Metadata not transmitting from iPhone 6 to Pioneer Z150BH

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated. I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't transmit the metadata when the iPhone is paired via bluetooth....

Casual Listener

Hi. I noticed a few other threads similiar to this, but they were either closed or unrelated.   I have an iPhone 6 (iOS9) and a Pioneer Z150BH on the most recent firmware, and Spotify won't tr...

592 Views

0 replies

0 likes

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spotify don't work

when I try to use my spotify without wifi the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line and I can't use it i got an iphone 4S with ios 9

Visitor

when I try to use my spotify without wifi  the cellular data for spotify turns of alone all the time, so when I enter to the aplication this one is always off line  and I can't use it &nbs...

Ambivalence

Community Legend

393 Views

1 replies

0 likes

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  • 1 replies
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Shuffle misses out songs and starts halfway through track list

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning of the playlist with shuffle off, I can skip back ...

Casual Listener

When I press shuffle, a load of songs are just missed out and instead of starting from the beginning of the shuffle, it starts halfway through the track list and if I play my songs from the beginning...

H_pitch

Casual Listener

766 Views

1 replies

0 likes

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  • 1 replies
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Bought premium from iTunes.

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

Newbie

Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???

dsa_7

Roadie

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
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I Have premium and stay free

I pay 7.99 us and stay free, please help me

Newbie

I pay 7.99 us and stay free, please help me

dsa_7

Roadie

513 Views

2 replies

0 likes

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Updating offline content iPhone 5s

Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...

Casual Listener

Can't seem to find a definitive answer to this:   I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...

Fishtaco

Community Legend

427 Views

1 replies

0 likes

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  • 1 replies
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Multiple playlists in play queue

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?

Casual Listener

Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times.   Anybody else having this ...

herr_josua81

Newbie

545 Views

1 replies

0 likes

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  • 1 replies
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Syncing from my phone

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

Newbie

I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?

user-removed

Not applicable

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Search broken on iPad in iOS 9.0?

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

Music Fan

Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?

mcnaugha

Music Fan

847 Views

2 replies

0 likes

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Having to re-download songs every few days

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??

Newbie

I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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Can't reinstall spotify from App Store- never stops spinning

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Newbie

niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin

Jordi

Community Legend

713 Views

1 replies

0 likes

Mac
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  • 1 replies
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offline music titels dont download

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Newbie

when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..

Nico

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes