Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32499 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96422 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425484 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294284 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?
Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this ...
Newbie
520 Views
1 replies
0 likes
I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?
I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?
Not applicable
421 Views
1 replies
0 likes
Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?
Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?
Music Fan
829 Views
2 replies
0 likes
I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??
I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...
390 Views
0 replies
0 likes
niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin
niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin
Community Legend
702 Views
1 replies
0 likes
when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..
when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..
Community Legend
394 Views
1 replies
0 likes
Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of connected drive are loaded. Then I try to turn Spotify ...
Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of...
Casual Listener
827 Views
2 replies
1 likes
I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form has expired"
I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form ...
Community Legend
469 Views
1 replies
0 likes
I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my Soundbar will still be turned on and go into standb...
I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my ...
745 Views
0 replies
0 likes
I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.
I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.
Newbie
1251 Views
1 replies
0 likes
I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?
I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?
Regular
862 Views
3 replies
0 likes
Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently have something over 40 GB of music on my phone (5S, 64 GB), and I want to make sure ...
Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently ha...
830 Views
0 replies
0 likes
Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and offline mode is turned on with unsynced tracks hid...
Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and...
Music Fan
3396 Views
10 replies
0 likes
Two questions1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone?2. I have made a few playlists available offline and then later unchecked that option, making them unavail...
Two questions 1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone? 2. I have made a few playlists available offline ...
Newbie
2113 Views
6 replies
0 likes
I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has been happening for a few weeks, over the course of multip...
I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has ...
721 Views
0 replies
0 likes
I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...
I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...
511 Views
0 replies
0 likes
Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in May 2015
Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in M...
415 Views
0 replies
0 likes
My offline mode doesn't turn the icon green, it stays grey. I haven't exceeded my storage nor my limit I only have like 1000 songs that are actually working and I have 4.5 GB free. I have an iPhone 5s. I am as well connected to wifi a lot of the time...
My offline mode doesn't turn the icon green, it stays grey. I haven't exceeded my storage nor my limit I only have like 1000 songs that are actually working and I have 4.5 GB free. I have an iPhone 5...
Community Legend
458 Views
1 replies
0 likes
My spotify is playing my music but cuts out halfway through each song which is really annoying and disappointing when I am paying for premium. Any new music ie discover or when you search something won't play at all..no sound whatsoever. I have upgra...
My spotify is playing my music but cuts out halfway through each song which is really annoying and disappointing when I am paying for premium. Any new music ie discover or when you search something w...
Casual Listener
1226 Views
5 replies
0 likes
Hi, i dont see the spotify interface on my phone after upgrading to iOS9 (black screen) anymore?! What can i do? Reinstalling the app didnt work...
Hi, i dont see the spotify interface on my phone after upgrading to iOS9 (black screen) anymore?! What can i do? Reinstalling the app didnt work...
Newbie
845 Views
1 replies
0 likes
