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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

243296 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

126946 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3061 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308174 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132314 Views

19 replies

38 likes

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  • 19 replies
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Spotify on iphone will not open

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also shut down and restarted my iphone. But I still can not get Sp...

Regular

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works.  Any solution? I already deleted and installed it three times. I also sh...

Amyjro

Newbie

3529 Views

18 replies

2 likes

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  • 18 replies
  • 2 likes

Solved!! Can't sync local music to iPhone

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong? While on the same network, I added the music to a local playlis...

Casual Listener

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong?   Whi...

bgaumond

Casual Listener

981 Views

2 replies

0 likes

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  • 2 replies
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Resetting password

It says the form has expired for resetting password. I tried twice

Newbie

It says the form has expired for resetting password. I tried twice

559 Views

0 replies

0 likes

Password reset
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Offline Sync -> Premium User

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi network, 2.launch spotify on the computer the song is st...

Regular

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi netwo...

cyan

Regular

1289 Views

4 replies

0 likes

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  • 4 replies
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Password Reset

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Newbie

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Zekemydog

Newbie

701 Views

1 replies

0 likes

Password reset
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  • 1 replies
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Is cellular data used when songs/playlists saved

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the saved copy or use cellular data to stream music

Newbie

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the ...

544 Views

0 replies

0 likes

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Waiting to Download Offline Tracks

HELP!So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times and eventually it would kick in. But now none of my loc...

Newbie

HELP! So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times an...

2449 Views

0 replies

5 likes

local files
Local files for Spotify Mobile
local files on iphone
local files sync
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share same account in different IOS Device

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device change and we both listen the same, please let me know ...

Newbie

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device chan...

user-removed

Not applicable

543 Views

1 replies

0 likes

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I purchased Spotify premium but it still says I'm on free

Hello, I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.

Newbie

Hello,   I purchased premium about a week ago with ITunes and it still isn't working. I did all the instructions Spotify gives, but still nothing works. I don't know what to do, please help.&n...

484 Views

0 replies

0 likes

  • 484 Views
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Are video ads loaded over cellular or cached from the last time the device was on WiFi?

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

Casual Listener

I don't mind the ads, but I would assume that video ads would consume a decent amount of data if loaded over cellular.

TimA1

Newbie

847 Views

1 replies

0 likes

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  • 1 replies
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Payment

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

Newbie

I have used my card to sign up for the premium of 12$ a month and it has been charging me double monthly in the last 3 months it has charged me 42$ over the limit I need to get that money back!!!

MichaelW

Community Legend

450 Views

1 replies

0 likes

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  • 1 replies
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Weird spotify glitch ???

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that changed nothing. On my computer and phone everything ...

Casual Listener

Recently my spotify app on my ipad has been acting super weird. Music won't play, my starred list only says 'loading', none of my playlists will appear. My friend let me use their account but that ch...

Cmdrinkblot

Casual Listener

1376 Views

4 replies

0 likes

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  • 4 replies
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Can't get Spotify to work on my vans Bluetooth

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

Newbie

My phone shows the little pointing down arrow next to each song is grey and not green so won't play songs through my van Bluetooth but my iPhone is connected Help please

430 Views

0 replies

0 likes

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Bought premium actavation fail

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the desktop it will recognize my purchase though. I have t...

Casual Listener

hi, I have recently subscribed to Spotify premium today and after I bought it it said "activation fail". I bought this though the mobile device and it still has not recognized my purchase. On the des...

463 Views

0 replies

0 likes

  • 463 Views
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Solved!! Cannot download Spotify app iPhone 6s

Hi,I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the little app logo had been generated but it would keep telling...

Casual Listener

Hi, I recently purchased an iPhone 6s, backed up my old 5s via iCloud and successfully restored it on new iPhone. All the apps downloaded apart from Spotify, I have tried to delete it as the littl...

grxce_5sos

Casual Listener

19691 Views

18 replies

0 likes

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  • 18 replies
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Nya appen fungerar inte.

Hej. Jag har preminum och använder spotify i min iphone, när jag uppdaterade till den nyaste uppdateringen så kan jag inte öppna appen och använda den, allt bara stängs ner. Det fungerar på datorn, jag vill gärn kunna lyssna i min mobil också. Vad sk...

Newbie

Hej. Jag har preminum och använder spotify i min iphone, när jag uppdaterade till den nyaste uppdateringen så kan jag inte öppna appen och använda den, allt bara stängs ner. Det fungerar på dato...

Proppen199802

Newbie

8211 Views

8 replies

3 likes

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  • 8 replies
  • 3 likes

Syncing with iPod Classic

I am trying to sync Spotify on my MacBook Pro to my iPod Classic via the iPod's USB cable. But Spotify won't recognize that the iPod is even there. I know I can only sync local files, that is ok that's all I want. I have synced this iPod with spotify...

Newbie

I am trying to sync Spotify on my MacBook Pro to my iPod Classic via the iPod's USB cable. But Spotify won't recognize that the iPod is even there. I know I can only sync local files, that is ok that...

842 Views

0 replies

0 likes

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Recently Played list contents disappeared

I noticed over the weekend -- at least twice -- that all the entries in my "recently played" list (the list of recnetly played playlists and albums in the "your library" view, below playlists, stations, songs, etc.) were gone. The list would repopula...

Music Fan

I noticed over the weekend -- at least twice -- that all the entries in my "recently played" list (the list of recnetly played playlists and albums in the "your library" view, below playlists, statio...

Larry-Person

Music Fan

1514 Views

4 replies

0 likes

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  • 4 replies
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I bought premium but it still says free

I have tried all of the advice on the website and the Spotify solutions page but nothing works. Can you please help me. I have reinstalled the add, logged in and out, checked the name on the receipt. Everything.

Casual Listener

I have tried all of the advice on the website and the Spotify solutions page but nothing works. Can you please help me. I have reinstalled the add, logged in and out, checked the name on the receipt....

Daniel

Community Legend

791 Views

3 replies

0 likes

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  • 3 replies
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Spotify stops playing

For about a month now my Spotify will stop in the middle of playing a song for no reason. It is happening on multiple devices. When I'm listening I have to hit play again about 3 times and it doesn't matter if it's offline or online and nobody else h...

Newbie

For about a month now my Spotify will stop in the middle of playing a song for no reason. It is happening on multiple devices. When I'm listening I have to hit play again about 3 times and it doesn't...

jean3601

Community Legend

871 Views

1 replies

0 likes

Music
streaming
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