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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38339 Views

41 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103753 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299525 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126252 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cannot sync with iPhone 5

Hello, My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for both phone and PC apps and both are using the same Wi-Fi con...

Newbie

Hello,   My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for ...

479 Views

0 replies

0 likes

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Payment raise

Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?

Newbie

Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?

MattSuda

Spotify Star

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Trying to open Spotify re starts Iphone

Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8

Newbie

Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8

MattSuda

Spotify Star

520 Views

2 replies

0 likes

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  • 2 replies
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music controls bug, no sound

I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue.It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don't play nicely together when music controls are used in...

Newbie

I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue. It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don...

MattSuda

Spotify Star

1534 Views

1 replies

1 likes

auto play
ios 9
no sound
  • 1534 Views
  • 1 replies
  • 1 likes

New version of Afterdark Player released (iPhone)

Hi Guys! I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut. New version has fixes for Facebook Login and adds Starred playlist support. Please let me know...

Casual Listener

Hi Guys!   I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut....

562 Views

0 replies

0 likes

Other
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Solved!! Offline content and Bose SoundTouch?

I'm using the Spotify app mainly with my ipad and iphone. Today i just got myself my first wireless speaker - a Bose SoundTouch 10. What I'd like to know is that if i control t he speaker thru the spotify app and play a playlist that is offline is th...

Casual Listener

I'm using the Spotify app mainly with my ipad and iphone.  Today i just got myself my first wireless speaker - a Bose SoundTouch 10.  What I'd like to know is that if i control t he speaker...

dsa_7

Roadie

3832 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Missing an album that was there previously

Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist and now the playlist is empty. I try to open the album from the web play...

Casual Listener

Hello,   There was an album from 10 Years called From Birth to Burial that came out in April this year.  It was there for awhile and then disappeared for me.  I had it on a playlist ...

Rschelle

Regular

1252 Views

8 replies

0 likes

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My spotify playlist seems to have a mind of its own

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, but now says its unavailable to play! Please help!

Casual Listener

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, bu...

Glc39

Casual Listener

638 Views

1 replies

0 likes

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  • 1 replies
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Spotify Ads Filters

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

Newbie

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

406 Views

0 replies

0 likes

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Silent songs

Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...

Newbie

Seeing posts about computers having issues with this but none for iOS so far.  A number of songs now play silently every time I try to play them.  Progress bar moves, no sound.  Same r...

Husabergarn

Newbie

890 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Frustrated with queue and shuffle play.

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...

Newbie

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...

jean3601

Community Legend

1069 Views

1 replies

0 likes

queue
shuffle
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  • 1 replies
  • 0 likes

Premium

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

Newbie

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

jean3601

Community Legend

438 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

Newbie

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...

jean3601

Community Legend

398 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

Casual Listener

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...

jean3601

Community Legend

570 Views

1 replies

0 likes

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Last update messed up que!!

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've got the repeat option. But now when I select a random...

Newbie

Don't understand what's happened, but I think the last update really srewed up my que.. Now my play que just continues forever, but I think thtat kinda sucks. If I want it to continue forever I've go...

jean3601

Community Legend

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

How do I change my username on spotify, I spelt my name wrong?

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

Newbie

When I was setting up my account and typing my username, my spell check spelt my user name wrong when I was trying to type it, can I fix it?

jean3601

Community Legend

562 Views

1 replies

0 likes

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  • 1 replies
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Solved!! My Music library not updating on iOS

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem, but if there's a known fix I'd be grateful.

Regular

Albums I have saved or removed from my Spotify library on the desktop software are not then appearing/ disappearing on my iPhoneand vice versa. Can find any mention of anyone else having this problem...

andyyy

Regular

2337 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

help

7 day free trial still a thing?

Newbie

7 day free trial still a thing?

jean3601

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Please help me

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to connect and search and download new songs, but witho...

Newbie

Hey so I have spotify premium and it has always worked great for me. Recently I have had problems searching songs on spotify when I am not connected to wifi. When I'm connected to wifi I am able to c...

jean3601

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Cannot login only by iphone and ipad...

Helo friends... Lets see if you could help me and/or have some tips for my case.I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad. I have already changed the pas...

Newbie

Helo friends...   Lets see if you could help me and/or have some tips for my case. I can't login to spotify using my user (that works and login normaly on web) when i was tryin...

jean3601

Community Legend

796 Views

1 replies

0 likes

cant
iphone
Login
  • 796 Views
  • 1 replies
  • 0 likes