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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38263 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103745 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1357 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299524 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126250 Views

19 replies

38 likes

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Some Songs/Tracks Won't Play (Iphone)

Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are downloaded. These songs plays perfectly when using my comp...

Newbie

Hi. I've having trouble playing some songs with my Iphone. The songs: Red hot chili peppers - Look Around and Jan Holberg Project - Sense of time won't play with my iphone, even the songs are d...

Chuckmac19

Casual Listener

3403 Views

3 replies

0 likes

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my music stops,

my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com

Visitor

my music stops, so i erased the playist on my sd card. but can't get music back for new sd card. just a black space. spotify is unresponsive. donald_coles@yahoo.com

321 Views

0 replies

0 likes

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getting spotify premium on iphone

so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??

Newbie

so signed up on my computer for premium and now it wont go onto my phone where i actually listen to my music, anything??

372 Views

0 replies

0 likes

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Password will not reset via email on iPhone 6

I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?

Newbie

I have tried to reset my account via the email link but it doesn't work. Any suggestions anyone?

351 Views

0 replies

0 likes

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Solved!! Premium on Ipod touch: Can you only play music on Shuffle?

I just downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.

Casual Listener

I just  downloaded Spotify Premium on my Ipod Touch. Can I only play music on Shuffle Play? I can chose a playlist but then it won't let me pick which songs I want to listen to or skip.

ashleyshea

Casual Listener

4972 Views

7 replies

0 likes

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Browse error on iPad

Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-installing, re-starting etc but nothing works. This ...

Newbie

Hi. I am unable to use the Browse function when I access Spotify through my iPad. It is fine on Mac and iPhone but I just get a message that 'An error occurred', and to 'Try Again'. I have tried re-i...

524 Views

0 replies

0 likes

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Changing countries will not work

my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Please help I need my music to study and I have a ver...

Casual Listener

my spotify thinks I am abroad and wont let me use it. I have tried to change the home country following the instructions but the only country option it gives me is the USA and I live in Canada.... Pl...

Pricilla

Spotify

1354 Views

5 replies

0 likes

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Music won't save to offline mode

I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to the next one, it will save but only 40-50 songs would...

Newbie

I have an iPhone 6 with 6 GB of storage available and when I try to save any music to offline mode, it shows a grey arrow and that's it. Sometimes if I play the song for about a minute and skip to th...

573 Views

0 replies

1 likes

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Spotify on iOS9 - iPhone won't play Videos and Siri does not work with Spotify installed

I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bug since I'd recently updated. After 9.0.1 came out ...

Newbie

I recently noticed that I could no longer play videos from any source on my iPhone 6 Plus. Also, Siri would not load, and I could no longer get audible notifications. I had assumed it was an iOS 9 bu...

830 Views

0 replies

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Deleting Spotify App from phone

If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my playlists are invaluable! Thank you!

Newbie

If I delete the Spotify App from my iPhone, will all of my data (playlists/music folders) remain? I need to free up space on my phone but am scared of losing music, as I'm a yoga Instructor & my ...

458 Views

0 replies

0 likes

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A years worth of saved artists gone.

Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them. So I closed the app and reopened it and went back to "my artists". GONE! every single artist that I haved saved since becoming a spotify premium member van...

Newbie

Last night when I opened spotify, every artist I had saved had a "0" songs saved next to them.  So I closed the app and reopened it and went back to "my artists".  GONE! every single artist...

452 Views

0 replies

0 likes

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Audio Quality

Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause button and for Apple Music it is loud enough and with...

Casual Listener

Hello, I have recently subscribed to both Spotify Premium and Apple Music and much prefer Spotify but the sound quality is so much better on Apple Music. I have my volume level just over the pause bu...

Billy77781

Casual Listener

1354 Views

2 replies

0 likes

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Random play not so random

Ok so I have a bunch of playlists that I listen too. But I have one main one with about 700 songs on it. My issue is that it plays the same songs every single time. There are enough songs (and I add to it daily) that I shouldn't hear a repeat song fo...

Visitor

Ok so I have a bunch of playlists that I listen too. But I have one main one with about 700 songs on it. My issue is that it plays the same songs every single time. There are enough songs (and I add ...

Ouap

Newbie

603 Views

1 replies

0 likes

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Spotify Premium on multiple devices

I've got premium on my iPad and just added the app on my iPhone, logged in and it doesn't pull through any of my playlists? Any ideas?

Newbie

I've got premium on my iPad and just added the app on my iPhone, logged in and it doesn't pull through any of my playlists? Any ideas?

Nico

Community Legend

451 Views

1 replies

0 likes

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Forced ads on spotify premium

So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restarting, signing on and deleting the app an reinstalling but no ...

Newbie

So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened.   I tried signing off, restart...

402 Views

0 replies

0 likes

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Back function does not work on steering wheel control (2011 Volvo XC60)

In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back button to move back a song (It actually skips forward)...

Newbie

In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back but...

753 Views

0 replies

1 likes

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I queued a 500 song playlist on my iPad and the queue will never end

Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to something else, it resume the queue right where it left off af...

Regular

Hi there,   I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to so...

502 Views

0 replies

0 likes

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Smart Offline Mode for Mobile Apps

Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line?Se existe limite tem opção para aumetar esse limite?

Newbie

Senhores, boa tarde!   Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line? Se existe limite tem ...

337 Views

0 replies

0 likes

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Apply app problem

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

Casual Listener

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

Taylorfierce

Casual Listener

422 Views

1 replies

0 likes

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Solved!! "SFind" iOS App SCAM Is Out of Control

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. Priced $4.99, this app is clearly nothing but a scam trying to tr...

Music Fan

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US.   ...

MattSuda

Spotify Star

3367 Views

10 replies

2 likes

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  • 2 likes