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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

32569 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

96484 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1083 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

294302 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

124033 Views

19 replies

38 likes

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Forced ads on spotify premium

So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened. I tried signing off, restarting, signing on and deleting the app an reinstalling but no ...

Newbie

So i've had premium since 2011 and it's been awesome. Today my app suddenly started playing ads whenever the spotify app is restarted, and only when it's opened.   I tried signing off, restart...

392 Views

0 replies

0 likes

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Back function does not work on steering wheel control (2011 Volvo XC60)

In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back button to move back a song (It actually skips forward)...

Newbie

In my 2011 Volvo XC60, I have my iPhone playing Spotify via USB connection. All the song meta data shows up fine on the screen. When using the steering wheel controls, I am unable to use the back but...

738 Views

0 replies

1 likes

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I queued a 500 song playlist on my iPad and the queue will never end

Hi there, I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to something else, it resume the queue right where it left off af...

Regular

Hi there,   I just got an iPad. I wanted to listen to my Starred playlist, so I added it to the queue, and now it's all I can listen to and it's driving me crazy. Anytime I try to listen to so...

496 Views

0 replies

0 likes

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Smart Offline Mode for Mobile Apps

Senhores, boa tarde! Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line?Se existe limite tem opção para aumetar esse limite?

Newbie

Senhores, boa tarde!   Tenho contra Premium e meu spotify não está mais disponibilizando músicas Off-Line. Existe um limite de músicas a seres disponibilizadas Off-line? Se existe limite tem ...

324 Views

0 replies

0 likes

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Apply app problem

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

Casual Listener

I'm having trouble downloading spotify on my iPhone 6 it keeps telling me spotify is unable to download! Yet other apps work perfectly. HELP!

Taylorfierce

Casual Listener

405 Views

1 replies

0 likes

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Solved!! "SFind" iOS App SCAM Is Out of Control

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US. Priced $4.99, this app is clearly nothing but a scam trying to tr...

Music Fan

I don't know if anyone at Spotify has noticed this, but for weeks now an app under the name "SFind for Spotify Premium - Pro +" has been the #1 most purchased paid music app in the US.   ...

MattSuda

Spotify Star

3283 Views

10 replies

2 likes

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  • 10 replies
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Cannot sync with iPhone 5

Hello, My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for both phone and PC apps and both are using the same Wi-Fi con...

Newbie

Hello,   My iPhone 5 will not sync my playlists. I have about 3.5GB of space on my phone and both my phone and PC have the latest update on the Spotify app. I turned on "Available Online" for ...

468 Views

0 replies

0 likes

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Payment raise

Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?

Newbie

Hi...my payment for premium account has raised..i payed 12.99$ before but this month i payed 16.99$...i want to know the reason!?..is there any problem!?

MattSuda

Spotify Star

564 Views

1 replies

0 likes

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Trying to open Spotify re starts Iphone

Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8

Newbie

Every time I try and open Spotify my phone displays the Apple icon for about 15 seconds and goes to home screen. Spotify fails to open. This problem started yesterday. My phone is currently using iOS8

MattSuda

Spotify Star

510 Views

2 replies

0 likes

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music controls bug, no sound

I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue.It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don't play nicely together when music controls are used in...

Newbie

I reported this issue on Twitter, but figured I'd open a topic here so others can chime in if they are seeing the same issue. It seems Spotify (v3.9.0) and iOS 9 (and maybe previous versions?)?don...

MattSuda

Spotify Star

1512 Views

1 replies

1 likes

auto play
ios 9
no sound
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New version of Afterdark Player released (iPhone)

Hi Guys! I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut. New version has fixes for Facebook Login and adds Starred playlist support. Please let me know...

Casual Listener

Hi Guys!   I just released updated version of Afterdark Player - it's a gesture controlled app which lets you enjoy Spotify in your bed, with your eyes shut....

549 Views

0 replies

0 likes

Other
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Solved!! Offline content and Bose SoundTouch?

I'm using the Spotify app mainly with my ipad and iphone. Today i just got myself my first wireless speaker - a Bose SoundTouch 10. What I'd like to know is that if i control t he speaker thru the spotify app and play a playlist that is offline is th...

Casual Listener

I'm using the Spotify app mainly with my ipad and iphone.  Today i just got myself my first wireless speaker - a Bose SoundTouch 10.  What I'd like to know is that if i control t he speaker...

dsa_7

Roadie

3766 Views

3 replies

0 likes

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Missing an album that was there previously

Hello, There was an album from 10 Years called From Birth to Burial that came out in April this year. It was there for awhile and then disappeared for me. I had it on a playlist and now the playlist is empty. I try to open the album from the web play...

Casual Listener

Hello,   There was an album from 10 Years called From Birth to Burial that came out in April this year.  It was there for awhile and then disappeared for me.  I had it on a playlist ...

Rschelle

Regular

1176 Views

8 replies

0 likes

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My spotify playlist seems to have a mind of its own

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, but now says its unavailable to play! Please help!

Casual Listener

i hv the iphone 6. Recently, my spotify playlist songs stop/play whenever they want on its own. Also sometimes they wont play at all! Then i hv a song that has been on my playlist for a long time, bu...

Glc39

Casual Listener

634 Views

1 replies

0 likes

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  • 1 replies
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Spotify Ads Filters

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

Newbie

I watch the 30 minute add free add every morning before I go to work. The past week after I have watched the video I am able to listen to one song before I get hit with more ads. this makes me upset.

390 Views

0 replies

0 likes

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Silent songs

Seeing posts about computers having issues with this but none for iOS so far. A number of songs now play silently every time I try to play them. Progress bar moves, no sound. Same results for headphones, car speakers, phone's own speakers. Same resul...

Newbie

Seeing posts about computers having issues with this but none for iOS so far.  A number of songs now play silently every time I try to play them.  Progress bar moves, no sound.  Same r...

Husabergarn

Newbie

859 Views

2 replies

2 likes

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Frustrated with queue and shuffle play.

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally got tired of it and attempted to figure it out. I k...

Newbie

I'm absolutely frustrated with Spotify. I've noticed that my Starred playlist was playing recently added songs quite frequently and many of the older added songs I would seldom hear. Well, I finally ...

jean3601

Community Legend

1051 Views

1 replies

0 likes

queue
shuffle
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Premium

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

Newbie

I was charged for premium before I received my 30 day free trial and I would like a refund immediately!

jean3601

Community Legend

415 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium Not Activating

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. The monthly fee has already been paid, but still wait...

Newbie

My original subscription was suspended because I moved and my billing zip code changed. I have since updated my subscription via the AppStore, but my premium subscription has not been reactivated. Th...

jean3601

Community Legend

364 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Running

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem.It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, just walk fast.Is it any option to give slow counting...

Casual Listener

Hi everybody, I tried the running "recomended for you" option this morning and I've a small problem. It didn't let me slow the steps counter less than 140 and unfortunately I can't run fast enough, ...

jean3601

Community Legend

539 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes