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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233497 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115038 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2429 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304229 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129836 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playlist offline

I have premium but can not play my list offline.. Can you help me? Please call me?

Casual Listener

I have premium but can not play my list offline.. Can you help me? Please call me?

KjetilLinda

Casual Listener

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Unable to select song

Hi, so i downloaded spotify on both my ipad and iphone with the same account. On my ipad, i can easily select a song that i want to play, but on my iphone i can only shuffle play and can't choose a specific song that i want to play. Is there any way ...

Newbie

Hi, so i downloaded spotify on both my ipad and iphone with the same account. On my ipad, i can easily select a song that i want to play, but on my iphone i can only shuffle play and can't choose a s...

Daniel

Community Legend

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Adding Local Files to Spotify

Is this feature not available anymore???I've been using Spotify since 2011 and this was the feature that made me stay with them and not Rdio or any other music service that was coming out at the time. Fast forward to 2015 and it seems that this featu...

Newbie

Is this feature not available anymore??? I've been using Spotify since 2011 and this was the feature that made me stay with them and not Rdio or any other music service that was coming out at the ti...

753 Views

0 replies

1 likes

Loca Files
Music
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  • 1 likes

Can't see my playlist in iPhone6

After accepting the last conditions, I can no longer see my playlist under "my music" in my iPhone.I've tried to synchronize it again with my MacBook, but nothing Please, any idea?

Casual Listener

After accepting the last conditions, I can no longer see my playlist under "my music" in my iPhone. I've tried to synchronize it again with my MacBook, but nothing 😞 Please, any idea?

506 Views

0 replies

0 likes

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How to tell where Spotify is storing songs

Just got Spotify and am trying Premium. I have a HTC M8 running Lollipop and I have a 64GB SD card. I've read that upon installation, Spotify will determine the optimal storage location for files that are available for offline playback. This leads me...

Newbie

Just got Spotify and am trying Premium. I have a HTC M8 running Lollipop and I have a 64GB SD card. I've read that upon installation, Spotify will determine the optimal storage location for files tha...

590 Views

0 replies

1 likes

  • 590 Views
  • 0 replies
  • 1 likes

spotify music could not be downloaded at this time? Iphone 6S

I have recently purchased the iphone 6s and have had no issues downloading any other apps other than spotify it reads an error of 'Spotify music could not be downloaded at this time'? can anyone assist?

Newbie

I have recently purchased the iphone 6s and have had no issues downloading any other apps other than spotify it reads an error of 'Spotify music could not be downloaded at this time'? can anyone assi...

1096 Views

0 replies

0 likes

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Can I download my music onto my Iphone without the app?

Hey guys, I'm fairly new to spotify and finally decided to buy premium. I really want to beable to bring over my music (From spotify) onto my Iphone. My Iphone is really old, a 3GS, and doesn't support iOS 7. Without iOS 7 I can't get the spotify app...

Newbie

Hey guys, I'm fairly new to spotify and finally decided to buy premium. I really want to beable to bring over my music (From spotify) onto my Iphone. My Iphone is really old, a 3GS, and doesn't suppo...

Nico

Community Legend

742 Views

1 replies

0 likes

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  • 1 replies
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App won't download

Hi, I've just brought myself a new iPhone and got all my apps transferred to my new phone from my old one. Everything has downloaded successfully expect from Spotify. I've tried almost everything to re-download it but it just keeps saying it cannot d...

Newbie

Hi, I've just brought myself a new iPhone and got all my apps transferred to my new phone from my old one. Everything has downloaded successfully expect from Spotify. I've tried almost everything to ...

Therichie

Newbie

4775 Views

4 replies

0 likes

iPhone 6s
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How do I play all songs by an artist

I seem to have to go to search for an artist then press 'see all songs' but if the band is say 'the who' then I get twenty songs by them then loads of songs with the word 'who' in the title. Does spotify or offer this basic function to see all songs ...

Regular

I seem to have to go to search for an artist then press 'see all songs' but if the band is say 'the who' then I get twenty songs by them then loads of songs with the word 'who' in the title. Does spo...

woodythestone

Regular

1219 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs don't play one after another...

hi all,Over the past week after each song has finished it stops and doesn't play the next one in the playlist, or album.This is the same on my iPhone and iPad. I have tried reinstalling, rebooting logging off, and I'm out of idea!It has worked fine i...

Visitor

hi all, Over the past week after each song has finished it stops and doesn't play the next one in the playlist, or album. This is the same on my iPhone and iPad. I have tried reinstalling, reboot...

543 Views

0 replies

0 likes

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New Spotify Now in Canada

Hi! Tell me, when will the new interface NOW for the region Canada?

Casual Listener

Hi! Tell me, when will the new interface NOW for the region Canada?

nicky1425

Casual Listener

542 Views

1 replies

0 likes

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  • 1 replies
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Spotify abroad

Hi, ive been having a problem since i got a new phone a couple days ago, when i try to log in it says i cant be abroad for more than 14 days, i cant reset my password cause i cant even send a email verification

Newbie

Hi, ive been having a problem since i got a new phone a couple days ago, when i try to log in it says i cant be abroad for more than 14 days, i cant reset my password cause i cant even send a email v...

476 Views

0 replies

0 likes

  • 476 Views
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App for Iphone 5c

i can't seem to reinstall the app on my iphone i just get a message saying "Spotify Music" could not be downloaded at this time. It works fine on my MacBook Pro, but i listen to it more out and about. Can anyone help? Thanks. (the app was fine before...

Casual Listener

i can't seem to reinstall the app on my iphone i just get a message saying "Spotify Music" could not be downloaded at this time.  It works fine on my MacBook Pro, but i listen to it more out and...

LeLe1970x

Casual Listener

1585 Views

4 replies

0 likes

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  • 4 replies
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Online/Offline Saved Music

Every time I save a song or an album it automatically goes to offline mode and downloads. Even if I don't put it on offline mode. How do I fix this problem?

Newbie

Every time I save a song or an album it automatically goes to offline mode and downloads. Even if I don't put it on offline mode. How do I fix this problem?

Nico

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
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Offline playlists get removed

I have an iphone 3g with spotify and an Samsung GS2 with spotify and my offline playlists are constantly being removed off of my iphone, I get a notice saying I have playlists on more than 3 devices, which I dont. What is going on?!

Casual Listener

I have an iphone 3g with spotify and an Samsung GS2 with spotify and my offline playlists are constantly being removed off of my iphone, I get a notice saying I have playlists on more than 3 devices,...

Beirutbomber

Music Fan

2673 Views

8 replies

0 likes

  • 2673 Views
  • 8 replies
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Maxi

No puedo abrir mi cuenta,al parecer siempre hay un error.Ayuda por favor

Newbie

No puedo abrir mi cuenta,al parecer siempre hay un error. Ayuda por favor

341 Views

0 replies

0 likes

  • 341 Views
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Songs stop playing

Dear all,I´m a premium user, and suddenly today all songs stop playing after several minutes in my iPhone. Also my playlists have disappeared!The only thing I did today was accepting the new conditions.Please, any ideas?!? Many thanks!

Casual Listener

Dear all, I´m a premium user, and suddenly today all songs stop playing after several minutes in my iPhone. Also my playlists have disappeared! The only thing I did today was accepting the new cond...

diegrenze

Casual Listener

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Spotify premium

I have a plan that includes spotify premium but I can't activate it?

Newbie

I have a plan that includes spotify premium but I can't activate it?

Taylor

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

won't redownload Spotify app

it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work

Casual Listener

it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work

daisy_m

Casual Listener

1347 Views

5 replies

0 likes

  • 1347 Views
  • 5 replies
  • 0 likes