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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408228 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279494 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178866 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???
Which account did I buy premium for? I don't have premium on my account. Is this because my Apple ID email isn't the same as my Spotify account email???
Roadie
359 Views
1 replies
0 likes
I pay 7.99 us and stay free, please help me
I pay 7.99 us and stay free, please help me
Roadie
471 Views
2 replies
0 likes
Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remove tracks/albums here and there I don't like. Question is, do...
Can't seem to find a definitive answer to this: I've got a 64gig 5s so can and do store loads of stuff offline. However I occasionally go through my Spotify collection on my laptop and remov...
Community Legend
378 Views
1 replies
0 likes
Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this issue?
Whenever I add a playlist to my play queue on iOS9 on the iPhone it is added 5 times so I can't just have a playlist run through and then stop, it loops five times. Anybody else having this ...
Newbie
493 Views
1 replies
0 likes
I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?
I bought an album from ITunes and it shows up on my computer and it's available offline. It also shows up on my phone but it won't play. Why?
Not applicable
393 Views
1 replies
0 likes
Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?
Searching isn't working on the iOS 9.0 GM seed on iPad. I'm hoping the Spotify engineers already know this and will have an update out in time for Wednesday?
Music Fan
759 Views
2 replies
0 likes
I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The available offline box is also checked. Any fixes??
I am a premium user and have 650 songs on my iPhone 5S. Every few days I am finding myself having to re download all of the songs. They will be saved in the library one day, and gone the next. The av...
354 Views
0 replies
0 likes
niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin
niece deleted it by mistake from iPhone, can't reinstall from iTunes bc it's a never ending spin
Community Legend
661 Views
1 replies
0 likes
when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..
when i want to save a new playlist on my iPod and i want that i hear that Playlist also offline i does not download the playlist, yes i have spotify premium..thanks for now..
Community Legend
373 Views
1 replies
0 likes
Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of connected drive are loaded. Then I try to turn Spotify ...
Hello, any solutions for this - I connect my iPhone 5 (iOS 8.1.2) to my BMW via the lightning cable, turn the BMW connected app on, the phone gets connected to the iDrive and all the features of...
Casual Listener
805 Views
2 replies
1 likes
I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form has expired"
I logged out of my spotify, as I needed to reboot. Not realising I had forgotten my password, I requested a new one to my email but once I click the link I keep getting the message "sorry, your form ...
Community Legend
457 Views
1 replies
0 likes
I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my Soundbar will still be turned on and go into standb...
I have a LG Music Flow Soundbar HS7 as a spotify connect speaker device. But when I am not using the soundbar to play the music, say I just wanna play it on iPhone, once I clicked the play button my ...
723 Views
0 replies
0 likes
I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.
I heard that Spotify launched shows earlier this summer, but I am not seeing them on my app. I've got the newest version of the app (3.8) running on my iPhone 6. Please help.
Newbie
1203 Views
1 replies
0 likes
I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?
I have all the correct boxes ticked as far as I can see and FB is set to allow Spotify to post on my behalf but it's still not doing so. Any ideas?
Regular
828 Views
3 replies
0 likes
Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently have something over 40 GB of music on my phone (5S, 64 GB), and I want to make sure ...
Hi there, Since Apple has replaced iTunes with the awful Music app, I want to see if I can use Spotify as a complete replacement for playing local files. I presently ha...
806 Views
0 replies
0 likes
Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and offline mode is turned on with unsynced tracks hid...
Not sure if this is the correct sub to post in but oh well. I'm a premium member using spotify on offline mode, with the lowest KB/S stream quality, I also have mobile data turned off to spotify, and...
Music Fan
3130 Views
10 replies
0 likes
Two questions1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone?2. I have made a few playlists available offline and then later unchecked that option, making them unavail...
Two questions 1. If I make a playlist available offline on my phone and then unfollow the playlist. Is the playlist still downloaded to my phone? 2. I have made a few playlists available offline ...
Newbie
2052 Views
6 replies
0 likes
I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has been happening for a few weeks, over the course of multip...
I've tride over and over again to add my Last.FM account to the iOS Spotify app bu tit keeps on saying the credentials are incorrect. I'm completely positive they're the correct info. This has ...
705 Views
0 replies
0 likes
I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. I would like this to be corrected, or if that not p...
I recently purchased a month of spotify premium via mol points. I have always logged in via my fb account. Unfortunately, spotify has not upgraded and it is still showing my account as spotify free. ...
495 Views
0 replies
0 likes
Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in May 2015
Does any one in the U.S. have the new features of videos and podcasts? I have version 3.9.0.1054 which is the most update I can get and I don't have any of those options that I read was released in M...
396 Views
0 replies
0 likes
