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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38238 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103737 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1356 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299523 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126249 Views

19 replies

38 likes

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  • 19 replies
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spotify music could not be downloaded at this time? Iphone 6S

I have recently purchased the iphone 6s and have had no issues downloading any other apps other than spotify it reads an error of 'Spotify music could not be downloaded at this time'? can anyone assist?

Newbie

I have recently purchased the iphone 6s and have had no issues downloading any other apps other than spotify it reads an error of 'Spotify music could not be downloaded at this time'? can anyone assi...

1084 Views

0 replies

0 likes

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Can I download my music onto my Iphone without the app?

Hey guys, I'm fairly new to spotify and finally decided to buy premium. I really want to beable to bring over my music (From spotify) onto my Iphone. My Iphone is really old, a 3GS, and doesn't support iOS 7. Without iOS 7 I can't get the spotify app...

Newbie

Hey guys, I'm fairly new to spotify and finally decided to buy premium. I really want to beable to bring over my music (From spotify) onto my Iphone. My Iphone is really old, a 3GS, and doesn't suppo...

Nico

Community Legend

736 Views

1 replies

0 likes

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App won't download

Hi, I've just brought myself a new iPhone and got all my apps transferred to my new phone from my old one. Everything has downloaded successfully expect from Spotify. I've tried almost everything to re-download it but it just keeps saying it cannot d...

Newbie

Hi, I've just brought myself a new iPhone and got all my apps transferred to my new phone from my old one. Everything has downloaded successfully expect from Spotify. I've tried almost everything to ...

Therichie

Newbie

4746 Views

4 replies

0 likes

iPhone 6s
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How do I play all songs by an artist

I seem to have to go to search for an artist then press 'see all songs' but if the band is say 'the who' then I get twenty songs by them then loads of songs with the word 'who' in the title. Does spotify or offer this basic function to see all songs ...

Regular

I seem to have to go to search for an artist then press 'see all songs' but if the band is say 'the who' then I get twenty songs by them then loads of songs with the word 'who' in the title. Does spo...

woodythestone

Regular

1204 Views

4 replies

0 likes

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Songs don't play one after another...

hi all,Over the past week after each song has finished it stops and doesn't play the next one in the playlist, or album.This is the same on my iPhone and iPad. I have tried reinstalling, rebooting logging off, and I'm out of idea!It has worked fine i...

Visitor

hi all, Over the past week after each song has finished it stops and doesn't play the next one in the playlist, or album. This is the same on my iPhone and iPad. I have tried reinstalling, reboot...

534 Views

0 replies

0 likes

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New Spotify Now in Canada

Hi! Tell me, when will the new interface NOW for the region Canada?

Casual Listener

Hi! Tell me, when will the new interface NOW for the region Canada?

nicky1425

Casual Listener

525 Views

1 replies

0 likes

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Spotify abroad

Hi, ive been having a problem since i got a new phone a couple days ago, when i try to log in it says i cant be abroad for more than 14 days, i cant reset my password cause i cant even send a email verification

Newbie

Hi, ive been having a problem since i got a new phone a couple days ago, when i try to log in it says i cant be abroad for more than 14 days, i cant reset my password cause i cant even send a email v...

456 Views

0 replies

0 likes

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App for Iphone 5c

i can't seem to reinstall the app on my iphone i just get a message saying "Spotify Music" could not be downloaded at this time. It works fine on my MacBook Pro, but i listen to it more out and about. Can anyone help? Thanks. (the app was fine before...

Casual Listener

i can't seem to reinstall the app on my iphone i just get a message saying "Spotify Music" could not be downloaded at this time.  It works fine on my MacBook Pro, but i listen to it more out and...

LeLe1970x

Casual Listener

1558 Views

4 replies

0 likes

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Online/Offline Saved Music

Every time I save a song or an album it automatically goes to offline mode and downloads. Even if I don't put it on offline mode. How do I fix this problem?

Newbie

Every time I save a song or an album it automatically goes to offline mode and downloads. Even if I don't put it on offline mode. How do I fix this problem?

Nico

Community Legend

546 Views

1 replies

0 likes

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  • 1 replies
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Offline playlists get removed

I have an iphone 3g with spotify and an Samsung GS2 with spotify and my offline playlists are constantly being removed off of my iphone, I get a notice saying I have playlists on more than 3 devices, which I dont. What is going on?!

Casual Listener

I have an iphone 3g with spotify and an Samsung GS2 with spotify and my offline playlists are constantly being removed off of my iphone, I get a notice saying I have playlists on more than 3 devices,...

Beirutbomber

Music Fan

2628 Views

8 replies

0 likes

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Maxi

No puedo abrir mi cuenta,al parecer siempre hay un error.Ayuda por favor

Newbie

No puedo abrir mi cuenta,al parecer siempre hay un error. Ayuda por favor

335 Views

0 replies

0 likes

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Songs stop playing

Dear all,I´m a premium user, and suddenly today all songs stop playing after several minutes in my iPhone. Also my playlists have disappeared!The only thing I did today was accepting the new conditions.Please, any ideas?!? Many thanks!

Casual Listener

Dear all, I´m a premium user, and suddenly today all songs stop playing after several minutes in my iPhone. Also my playlists have disappeared! The only thing I did today was accepting the new cond...

diegrenze

Casual Listener

519 Views

2 replies

0 likes

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  • 2 replies
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Spotify premium

I have a plan that includes spotify premium but I can't activate it?

Newbie

I have a plan that includes spotify premium but I can't activate it?

Taylor

Community Legend

443 Views

1 replies

0 likes

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  • 1 replies
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won't redownload Spotify app

it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work

Casual Listener

it won't let me redownload the app even though I have enough space (storage) and there is nothing wrong with my apple account. I've tried resetting my phone but nothing seems to work

daisy_m

Casual Listener

1279 Views

5 replies

0 likes

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  • 5 replies
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spotify not updating

I have a spotify premium account and have just updated my iphone 6 with the latest ios version (9.0.1) having done this, i've attempted to update the latest version of spotify and am continually getting the message "Unable to download app" the spotif...

Newbie

I have a spotify premium account and have just updated my iphone 6 with the latest ios version (9.0.1) having done this, i've attempted to update the latest version of spotify and am continually gett...

590 Views

0 replies

0 likes

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iOS spotify app downloading a lot of data in the background.

I just got the iphone 6 plus and put my spotify onto it. I ONLY use it for downloaded playlist, but for whatever reason it is downloading an absurd amount of data in the background which has me concerned because I don't have that much of a data cap. ...

Regular

I just got the iphone 6 plus and put my spotify onto it. I ONLY use it for downloaded playlist, but for whatever reason it is downloading an absurd amount of data in the background which has me conce...

mlansky

Music Fan

2073 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Saved tracks on mobile aren't transferring to desktop app.

Recently the tracks I've been saving to My Music via the mobile app haven't been appearing in the My Music list while I'm on the computer. Has this been happening to anyone else?(iPhone 5, iOS9, Premium subscription)

Newbie

Recently the tracks I've been saving to My Music via the mobile app haven't been appearing in the My Music list while I'm on the computer. Has this been happening to anyone else? (iPhone 5, iOS9, ...

515 Views

0 replies

0 likes

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Spotify doesn't play iOS 9

When I try to listen to music on apology I click the play button and the app crashes. BTW I'm using the latest public beta.

Casual Listener

When I try to listen to music on apology I click the play button and the app crashes. BTW I'm using the latest public beta.

Wzmby

Newbie

4969 Views

11 replies

0 likes

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error message when opened spotify with raumfeld app on ipad mini

hi!when i open spotify via the raumfeld app, following message will be displayed: spotify kann diese art von link auf diesem gerät nicht öffnen= spotify can not open this kind of link on this device. radio channels via raumfeld app are possible / i h...

Newbie

hi! when i open spotify via the raumfeld app, following message will be displayed: spotify kann diese art von link auf diesem gerät nicht öffnen = spotify can not open this kind of link on thi...

758 Views

0 replies

0 likes

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