Made a new account but i want my old

I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for 2 acounts

• Rafaelrivas
• Newbie
• I lost my old account information due to a restore and I made a new one with Facebook but it's the free one and I had the premium on the old one how do I get it back because I do not want to pay for ...
• 2015-09-10 8:34:58 AM
• 198 Views
• 0 replies
• 0 likes

Offline songs - my spotify doesn't download them anymore (iPhone6)

Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can anybody help me?Btw I don't have access to my laptop a...

• Fabfabs
• Newbie
• Hi my spotify is not downloading my songs to play offline anymore, I never had this problem but now it's been one week and I don't understand why! I have plenty of storage on my phone! Please can any...
• 2015-09-10 4:00:54 AM
• 370 Views
• 0 replies
• 0 likes

I can't sync songs so I can listen to them offline

• AD134
• Casual Listener
• 2015-09-10 2:15:42 AM
• 266 Views
• 0 replies
• 0 likes

Local files on iphone not appearing

Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone

• jjreinhart
• Casual Listener
• Im connected to the same wifi I have done it before but now it no longer works. I have local files on my computer but they won't transfer to my iphone
• 2015-09-10 1:56:09 AM
• 223 Views
• 0 replies
• 0 likes

Re-naming of playlists on mobile

There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!

• mel0
• Regular
• There doesn't appear to be a way to re-name playlists on mobile at all. Seems to be a basic feature. Please implement!
• 2015-09-09 8:42:08 PM
• 2015-09-10 1:20:36 AM
• driveflanger
• Community Legend
• 428 Views
• 5 replies
• 0 likes

USING PREMIUM ON 2 DEVICES

Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more important to have on iphone for use in my car. some assist...

• timpknight1984
• Newbie
• Hi, i have recenty bought a new laptop and downloaded spotify and am enjoying using it however for some reason i can now not access spotify via my iphone which is very frustrating as its more importa...
• 2015-09-09 10:00:28 PM
• 2015-09-09 10:48:23 PM
• FruitMeister
• Roadie
• 307 Views
• 2 replies
• 0 likes

Re: Web Player will not let me Sign In

when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in the middle of my screen that should move/load, but ...

• nicholass
• Casual Listener
• when i try to login on my iphone with facebook, it says i already authenticated spotify. it then takes me to the spotify app and just does not load. no error messages come up, its just three dots in ...
• 2015-09-09 10:12:25 PM
• 239 Views
• 0 replies
• 1 likes

Arrange playlist songs by date

The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.

• mel0
• Regular
• The feature is finally there but it doesn't work. It re-orders them, then if you exit the playlist and go back to it it's back to the old order. Frustrating. Please fix this.
• 2015-09-09 8:40:24 PM
• 241 Views
• 0 replies
• 0 likes

Deleted Songs

I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being played. I even tried closing the app completely & p...

• user-removed
• Visitor
• I have deleted a few songs off my playlists, and they are still playing them (not as a "suggested track" either). When I click on "edit playlist" they don't even show up on there but are still being ...
• 2015-09-09 6:42:17 PM
• 200 Views
• 0 replies
• 0 likes

Re: Songs cutting out mid play

Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began running out. Either way with the paid version this shou...

• Kkitten429
• Newbie
• Jkane3 and millikan the same thing is happening to me! I am wondering if it has something to do with space on the device...? My phone is out of space and this started about the same time I began runn...
• 2015-09-09 4:07:35 PM
• 330 Views
• 0 replies
• 0 likes

Spotify, why?

Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can queue songs, despite being a free member. But there is...

• PixelSpark
• Newbie
• Listen. So, I have spotify on all of my devices. My Galaxy Tab 4.0, my iPhone 6, my iPad, my Roku, and my laptop. (I don't have Premium so I can't listen with my Roku) On all of my devices, I can que...
• 2015-09-06 4:28:27 PM
• 2015-09-09 3:27:02 PM
• Jason
• Spotify Legend
• 305 Views
• 1 replies
• 0 likes

Synk "normal" offline, listen "extrem" online

Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does this change if I am connected to Wifi?And if I have a ...

• Jacobwennerste
• Newbie
• Hi. If I have a song avalible offline on my phone, does I use my internet when I listen to this song if I am online on spotify or does it automaticly play the song without using my internet? Does thi...
• 2015-09-09 2:35:18 PM
• 195 Views
• 0 replies
• 0 likes

Songs not syncing

I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.

• Globetrotter196
• Casual Listener
• I'm having the same problem that a lot of people seem to be having. Some songs sync while others do not. I've got lots of space so that's not the issue.
• 2015-09-08 1:36:44 PM
• 2015-09-09 11:07:53 AM
• jonasherdegen
• Community Legend
• 444 Views
• 5 replies
• 0 likes

iphone premium

i got student premuim for 5$ a month but on my phone it still says that my subscription is free

• peanutslove56
• Newbie
• i got student premuim for 5$ a month but on my phone it still says that my subscription is free  
• 2015-09-09 1:12:46 AM
• 2015-09-09 6:08:14 AM
• DasPeter
• Community Legend
• 294 Views
• 1 replies
• 0 likes

password

Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP

• user-removed
• Visitor
• Hi, I am trying to reset my password via reset process. I get the message form has expired :/I have tried this lots of times and says same message. Please HELP
• 2015-08-29 7:02:37 PM
• 2015-09-08 11:32:24 PM
• user-removed
• Not applicable
• 408 Views
• 4 replies
• 0 likes

Can't Log In

I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!

• bblackman
• Casual Listener
• I can log in on web but not via he mobile app. I've changed password online and when I try and reconnect via app, it says incorrect password! Help please!
• 2015-09-05 8:20:55 PM
• 2015-09-08 8:17:53 PM
• bblackman
• Casual Listener
• 329 Views
• 2 replies
• 0 likes

Log in failed on iPhone 6

Trying reinstalling app and redoing my password?

• JJJ777666
• Newbie
• Trying reinstalling app and redoing my password?
• 2015-09-08 7:47:36 PM
• 248 Views
• 0 replies
• 0 likes