Starred list won't stay Synced.

Here's the problem. My starred list will sync for offline use while I'm at home connected to wifi. However, once I leave my house I lose about 1/2 of my starred list for offline use. All other playlist stayed synced for office use. No idea how to fix...

• brown67
• Newbie
• Here's the problem.  My starred list will sync for offline use while I'm at home connected to wifi.  However, once I leave my house I lose about 1/2 of my starred list for offline use. &nbs...
• 2015-06-26 2:58:59 PM
• 199 Views
• 0 replies
• 0 likes

Running feature doesn't show up for student account

Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account, I have the running feature. What gives Spotify!???

• blackhawkdriver
• Music Fan
• Help! I have a Spotify student account, which is supposedly a "premium" account, but it doesn't show the running feature on my iPhone 6 Plus. However, when I log in with a newly created free account,...
• 2015-06-26 3:38:37 AM
• 188 Views
• 0 replies
• 0 likes

Album artwork still not showing in offline mode

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• jmastromarino
• Newbie
•       deleted
• 2015-06-26 3:29:12 AM
• 272 Views
• 0 replies
• 0 likes

Spotify and in car connectivity

It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over Bluetooth or cable. I've had 3 different bmws with 3 dif...

• Invis_inc
• Casual Listener
• It's been posted before many times! Recently and long ago but in going to bring this up again. Over the years and different iPhones I've had spotify has been an issue when listening in car over B...
• 2014-03-21 12:16:57 AM
• 2015-06-25 12:03:53 AM
• Invis_inc
• Casual Listener
• 709 Views
• 2 replies
• 1 likes

Upgraded via iTunes - not working

Hello All, I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99 I received an email confirmation but now the adverts have reappeared. I originally signed in voa Facebook so am worried I may have d...

• cornpop72
• Visitor
• Hello All,   I downloaded the app, loved it, then immediately ugraded to Premium via iTunes - 1 month free trial £12.99   I received an email confirmation but now the adverts have reapp...
• 2015-06-25 2:35:09 PM
• 2015-06-25 11:18:31 PM
• MichaelW
• Community Legend
• 232 Views
• 1 replies
• 0 likes

Your Music list suddenly disappeared

I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open for about 20 minutes with no results. How can I force...

• cyclinghfpilot
• Music Fan
• I'm running Spotify on an iPhone6 with iOS8.1. My Your Music list was available and working fine last night. This morning it is gone. I restarted the app, and even the phone, and left the app open fo...
• 2014-11-13 3:10:51 PM
• 2015-06-25 10:52:59 PM
• user-removed
• Not applicable
• 444 Views
• 4 replies
• 0 likes

Login problems - iPhone App

Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to the spot icy website no prob. Thanks!

• RipleySigourney
• Casual Listener
• Hi there, I get the message "login failed you've already created an account with this email address" but I'm not trying to create an account, I'm trying to log in. What's the problem? I can log in to...
• 2015-06-25 4:28:05 PM
• 2015-06-25 4:34:00 PM
• RipleySigourney
• Casual Listener
• 159 Views
• 1 replies
• 0 likes

Music stops when changing app in car (carplay mode)

Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to check another app quickly, Spotify stops playing the musi...

• SeanDelane
• Newbie
• Hi, spotify now supports car play. Thats fine and disturbing at the same time. Whenever I connect my Iphone to my BMW, the App changes to carplay mode. When I am listening to music but want to ch...
• 2014-11-13 10:12:59 AM
• 2015-06-25 2:26:59 PM
• lawrencek
• Spotify Legend
• 666 Views
• 1 replies
• 0 likes

Offline listening

I have an iPad 2 and subscribe to Spotify Premium.How can I listen offline to my music?Currently the only advantage of Premium is No ads !

• Mascanripe
• Newbie
• I have an iPad 2 and subscribe to Spotify Premium. How can I listen offline to my music? Currently the only advantage of Premium is No ads !
• 2015-06-25 12:18:19 PM
• 2015-06-25 1:08:21 PM
• Taylor
• Community Legend
• 133 Views
• 1 replies
• 0 likes

Offline mode not working on iPhone 6Plus

I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button is enabled. I know there's enough space (it's a br...

• cinday
• Newbie
• I have a premium account and enabled most of my playlists in offline mode. However, on my phone the little down-arrow-circle thing is grey instead of green, even though the "Available Offline" button...
• 2014-10-17 5:09:14 AM
• 2015-06-25 10:34:30 AM
• finnaqua
• Roadie
• 546 Views
• 5 replies
• 1 likes

Offline mode is not working on my Iphone 5

• ocalicchio
• Newbie
• 2015-06-25 3:45:23 AM
• 2015-06-25 5:38:13 AM
• user-removed
• Not applicable
• 167 Views
• 1 replies
• 0 likes

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before p

Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift card and it worked but it's been a month now and it's ...

• Krystaalized07
• Newbie
• Last month I've got a spotify gift card that's $10.00 and usually that last for a month but before putting the code I went to the website and saw spotify had 3 months for 10.00 so I used the gift car...
• 2015-06-25 1:20:58 AM
• 2015-06-25 5:14:32 AM
• user-removed
• Not applicable
• 532 Views
• 1 replies
• 0 likes

Spotify not working when using iPad app

My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save albums ... When I try there is no response. Help ple...

• MagicPaws
• Casual Listener
• My beloved Spotify on my iPad is acting very strangely ... It won't play a song unless I click on the title then keep my finger on the title all the way through the song ... I'm also unable to save a...
• 2015-06-25 4:35:38 AM
• 2015-06-25 5:00:48 AM
• user-removed
• Not applicable
• 182 Views
• 2 replies
• 0 likes

Can't login

Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an email to correct the problem and made the change... S...

• Milagro1121
• Newbie
• Have been a Spotify user for awhile. Not a Facebook guy. When I got a new phone I had to login once again. It wouldn't accept my login and password combo. I used to forgot password and received an em...
• 2015-02-10 1:04:56 AM
• 2015-06-24 11:49:40 PM
• jonat
• Newbie
• 264 Views
• 4 replies
• 0 likes

Ipod Touch Car

Hi, I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pairing on the pioneer headunit. I want to set up the spotify, ...

• Keezhaymannil
• Newbie
• Hi,   I have a ipod touch 4 th gen, i want to use the apotify app like a default itunes player in the car. The default one automatically opens and can be controlled when i use with the usb pai...
• 2015-06-24 8:39:00 PM
• 313 Views
• 0 replies
• 2 likes

Remove save / unsave icon from beside the play / pause icon

Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause, or even accidentally, which means that you have to "re...

• Matty
• Regular
• Please remove the save / unsave icon from the playbar at the bottom of the screen when playing a song and the cover art is not visible. It's much too easy to press it when trying to play / pause...
• 2015-06-24 6:55:10 PM
• 475 Views
• 0 replies
• 0 likes
• poor UX
  save
  unsave

iOS App: Share: Send To... Name Search/Selection Not Working

The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. Please fix...? *puppy eyes*

• Boemski
• Casual Listener
• The iOS app has an issue with the Share > Send To... > Name Search / Selection functionality. While the feature wotks for me just fine in the Desktop app, in iOS, I get absolutely no results. P...
• 2015-06-24 12:57:17 PM
• 210 Views
• 0 replies
• 0 likes

Local files finally work again

I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again

• ws1482
• Roadie
• I don't know for how long, local files would not sync with my phone. For some reason, a few days ago, they just began to sync again
• 2015-06-24 3:11:22 AM
• 187 Views
• 0 replies
• 0 likes