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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238602 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

120011 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2749 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305883 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131105 Views

19 replies

38 likes

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Songs dissappeared from playlist

At first I thought that the artist pulled their music down, but when someone follows my playlist, I click on the playlist from my email and all of my old songs are on it.Nick Murray - AeonMy above noted is the playlist missing many songs.

Newbie

At first I thought that the artist pulled their music down, but when someone follows my playlist, I click on the playlist from my email and all of my old songs are on it. Nick Murray - Aeon My ...

406 Views

0 replies

0 likes

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Local files won't play on iphone 6S

All local files worked previously on iphone 5s. They are standard mp4 files. Now on the 6s, the files sync and download no problem to the iphone, but do not play the musics. The timer progresses after I click play but no music plays from the phone. W...

Newbie

All local files worked previously on iphone 5s. They are standard mp4 files. Now on the 6s, the files sync and download no problem to the iphone, but do not play the musics. The timer progresses afte...

628 Views

0 replies

2 likes

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Please tell me Spotify is better than Apple Music

So, I am signed up with Apple Music and it is bugging me to death. For some reason, quite a few of my tracks/albums are unavailable via the Apple Music app (running on an iPhone) because their iCloud status is either "waiting" or "error." It seems to...

Newbie

So, I am signed up with Apple Music and it is bugging me to death. For some reason, quite a few of my tracks/albums are unavailable via the Apple Music app (running on an iPhone) because th...

jean3601

Community Legend

486 Views

1 replies

0 likes

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How to see playlists/albums i have listen recently ?

Yesterday in iphone when i go to Music i see the playlist/albums i have recently listen. Today this is not appearing, how can i show it again ? Has this been removed ? Thank you!

Gig Goer

Yesterday in iphone when i go to Music i see the playlist/albums i have recently listen.  Today this is not appearing, how can i show it again ? Has this been removed ?   Thank you! 

431 Views

0 replies

0 likes

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Playlist not updated

Hello,I get a mail that there are new songs in a playlist, but when i check the app the new songs are not there.Please help

Newbie

Hello, I get a mail that there are new songs in a playlist, but when i check the app the new songs are not there. Please help

331 Views

0 replies

0 likes

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This Avicii ad crap

So some one at Spotify decided that spamming everyone with push notifications about Avicii was a good idea. I'm paying to use Spotify because... well, because i DON'T WANT ADS! Then there was the Daft-Punk-In-Yer-Face-promotion-thing and now this... ...

Casual Listener

So some one at Spotify decided that spamming everyone with push notifications about Avicii was a good idea. I'm paying to use Spotify because... well, because i DON'T WANT ADS! Then there was the ...

user-removed

Not applicable

1007 Views

3 replies

1 likes

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Spotify not playing

Hi, just a few days back I started having this problem after playing the first song of the track the song will stop and will not play afterwards even after I click to play the second song. Today, the playlist do not play at all. No sound and the play...

Newbie

Hi, just a few days back I started having this problem after playing the first song of the track the song will stop and will not play afterwards even after I click to play the second song. Today, the...

590 Views

0 replies

0 likes

No sound not playing no responds
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SPOTIFY NOT WORKING OFFLINE

my spotify has not been working Offline for about 2 weeks now. I've deleted the app everyday and reinstalled it to see if that is the problem, but that does not work.trying to reach someone from spotify is none-existent, and for someone that has been...

Newbie

my spotify has not been working Offline for about 2 weeks now. I've deleted the app everyday and reinstalled it to see if that is the problem, but that does not work. trying to reach someone fr...

jean3601

Community Legend

469 Views

1 replies

0 likes

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Manual account with facebook.

I have a Spotify account but I recently just logged on with facebook and put my details in to get the premium package. I want to link the two accounts so it's an overall account. If anyone can help it would be great as I don't want to sign up for two...

Visitor

I have a Spotify account but I recently just logged on with facebook and put my details in to get the premium package. I want to link the two accounts so it's an overall account. If anyone can help i...

378 Views

0 replies

0 likes

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Spotify issues

For the last few months Spotify has been frequently crashing on my iPad and almost all songs stop playing around the 0:04 and 0:10 second mark. I also have issues searching for songs and receive error messages. This happens on multiple wi-fi connecti...

Newbie

For the last few months Spotify has been frequently crashing on my iPad and almost all songs stop playing around the 0:04 and 0:10 second mark. I also have issues searching for songs and receive erro...

506 Views

0 replies

0 likes

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Solved!! iOS 9 cellular toggle won't stay on

Just updated to iOS 9 on iPhone 5 on AT&T. Turned off wifi and went to use cellular data and noticed the cellular toggle wouldn't stay switched to 'on'. Reset network settings, reboot: nothing. Delete app, reboot, redownload app: nothing. Log in, log...

Casual Listener

Just updated to iOS 9 on iPhone 5 on AT&T. Turned off wifi and went to use cellular data and noticed the cellular toggle wouldn't stay switched to 'on'. Reset network settings, reboot: nothing. D...

Eliade1

Casual Listener

35209 Views

14 replies

1 likes

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Confused about skipping. (Do I get premium on my iPad for free?)

Hello guys and girls,I love to use Spotify everywhere I go. I use my one Facebook account on all my apple devices (iPhone 5, iPhone 4, and iPad 4.) For some reason when I listen to Spotify on my iPad, I am able to skip freely with no fuss. However my...

Newbie

Hello guys and girls, I love to use Spotify everywhere I go. I use my one Facebook account on all my apple devices (iPhone 5, iPhone 4, and iPad 4.) For some reason when I listen to Spotify on my iP...

378 Views

0 replies

0 likes

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Spotify Mini Player Concept

Contrate el servicio de 3 meses de spotify. Apenas llevo un mes y ya no puedo utilizar el servicio OffLine

Newbie

Contrate el servicio de 3 meses de spotify. Apenas llevo un mes y ya no puedo utilizar el servicio OffLine

393 Views

0 replies

0 likes

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Won't play more than one track at a time (iPhone)

Spotify on iPhone won't play more than one track at a time. I have to restart the app to play each song. Also my playlists won't sync - it says that I don't have any and the Starred playlist won't even load. I have logged out and in several times as ...

Newbie

Spotify on iPhone won't play more than one track at a time.  I have to restart the app to play each song.  Also my playlists won't sync - it says that I don't have any and the Starred playl...

Renauer

Regular

1464 Views

5 replies

1 likes

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  • 1 likes

Descargar música

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuera de línea pero no la descarga y no se porque dura ...

Newbie

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuer...

603 Views

0 replies

0 likes

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Spotify Premium not activated on my iPhone.

Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, ...

Casual Listener

Hi,   I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. ...

ReggieReg007

Newbie

1285 Views

6 replies

0 likes

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spotify wont let me login, what am I doing wrong?

Hi there.I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new password and hit enter it takes me to another page whe...

Newbie

Hi there. I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new...

walsh_claire8

Newbie

661 Views

1 replies

0 likes

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Search results unresponsive bug

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu. i last had this problem about 2 years ago, so I assume Spotify fixed it at that time and reintroduced it recently. Long standing issue -...

Casual Listener

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu.   i last had this problem about 2 years ago, so I assume Spotify fixed it at t...

368 Views

0 replies

0 likes

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Spotify App for iPad track search issue.

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at and cant que up some tracks. Only noticed it today a...

Regular

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at a...

rmcubed

Casual Listener

2068 Views

6 replies

2 likes

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Trouble streaming with car Bluetooth

HI,I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this? Thanks.

Newbie

HI, I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this...

680 Views

0 replies

0 likes

bluetooth
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