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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233534 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

115056 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2436 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304237 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129845 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Descargar música

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuera de línea pero no la descarga y no se porque dura ...

Newbie

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuer...

597 Views

0 replies

0 likes

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Spotify Premium not activated on my iPhone.

Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, ...

Casual Listener

Hi,   I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. ...

ReggieReg007

Newbie

1270 Views

6 replies

0 likes

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spotify wont let me login, what am I doing wrong?

Hi there.I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new password and hit enter it takes me to another page whe...

Newbie

Hi there. I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new...

walsh_claire8

Newbie

654 Views

1 replies

0 likes

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Search results unresponsive bug

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu. i last had this problem about 2 years ago, so I assume Spotify fixed it at that time and reintroduced it recently. Long standing issue -...

Casual Listener

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu.   i last had this problem about 2 years ago, so I assume Spotify fixed it at t...

366 Views

0 replies

0 likes

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Spotify App for iPad track search issue.

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at and cant que up some tracks. Only noticed it today a...

Regular

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at a...

rmcubed

Casual Listener

2064 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Trouble streaming with car Bluetooth

HI,I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this? Thanks.

Newbie

HI, I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this...

677 Views

0 replies

0 likes

bluetooth
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Saved and downloaded songs not syncing from PC to iPhone 4

Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However when I save and download a song to 'your music' on ...

Newbie

Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However ...

1115 Views

0 replies

4 likes

iOS
saved music
songs
Songs missing ios
Your Music
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Off line won't play

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Offline is there any way to fix this ? I tried the wh...

Casual Listener

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Of...

Manuela1

Casual Listener

893 Views

3 replies

1 likes

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Tracks not downloading - very frustrating

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section about a maximum amount of songs that you can have, wh...

Newbie

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section ab...

Manuela1

Casual Listener

1163 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Offline playlists

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens!The playlist doesn't even appear in my playlists even though I know I made it! It only appears in my latest played.And if I someho...

Newbie

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens! The playlist doesn't even appear in my playlists even though I know I made ...

Manuela1

Casual Listener

1227 Views

3 replies

0 likes

Offline listening
Offline playlists unavailable
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Synced music dissapearing from ipod touch

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 2000 songs (yes that's how long it took) and immediate...

Casual Listener

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 200...

startissue

Casual Listener

505 Views

1 replies

0 likes

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I've upgraded my phone and Spotify won't open on my new phone- any ideas?

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Casual Listener

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Hayleymchayley

Casual Listener

854 Views

2 replies

0 likes

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Why did my playlist split into 4 versions?

Hello,I went to play my Playlist and noticed that it had been split into 4 different playlists. Does anyone know why this happened? Is there a limit to the amount of songs into a playlist?

Newbie

Hello, I went to play my Playlist and noticed that it had been split into 4 different playlists.  Does anyone know why this happened?  Is there a limit to the amount of songs into a playli...

jean3601

Community Legend

650 Views

1 replies

0 likes

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Playlist - Following - My Music - It has all gone wrong

I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. I have been with spotify for years and this iphone version is...

Casual Listener

  I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. &...

469 Views

0 replies

0 likes

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App skips to next track before end

Hi all. I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying!I've reinstalled the app and have gapless playback turned off but the issue persists. It seems r...

Newbie

Hi all.   I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying! I've reinstalled the app and have ...

362 Views

0 replies

0 likes

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premium

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have premium. I tried deleting the app and signing in ag...

Newbie

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have ...

677 Views

0 replies

1 likes

premium doesnt work
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Spotify for iOS V 4.0

The last couple of updates haven't shown the release notes, so it's more trial and error now. I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) there is a A-Z scale on the right hand side of the screen (to...

Visitor

The last couple of updates haven't shown the release notes, so it's more trial and error now.   I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) t...

521 Views

0 replies

0 likes

  • 521 Views
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  • 0 likes

can't play local files on ipad

I have done a sync with spotify and my local files are appearing but they are greyed out. How can I play them. I am connected to wifi on ipad and laptop but the songs dont become playable.I created a playlist and dropped them into it from local files...

Casual Listener

I have done a sync with spotify and my local files are appearing but they are greyed out.  How can I play them.  I am connected to wifi on ipad and laptop but the songs dont become playable...

diskoteca80

Newbie

1371 Views

2 replies

0 likes

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Music photo

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i cant see musics image and name under the screen

Casual Listener

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i ...

ataunsal

Casual Listener

651 Views

1 replies

0 likes

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Spotify on iphone will not open

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also shut down and restarted my iphone. But I still can not get Sp...

Regular

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works.  Any solution? I already deleted and installed it three times. I also sh...

Amyjro

Newbie

3483 Views

18 replies

2 likes

  • 3483 Views
  • 18 replies
  • 2 likes