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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44448 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110336 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1740 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302390 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128283 Views

19 replies

38 likes

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Spotify not playing

Hi, just a few days back I started having this problem after playing the first song of the track the song will stop and will not play afterwards even after I click to play the second song. Today, the playlist do not play at all. No sound and the play...

Newbie

Hi, just a few days back I started having this problem after playing the first song of the track the song will stop and will not play afterwards even after I click to play the second song. Today, the...

578 Views

0 replies

0 likes

No sound not playing no responds
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SPOTIFY NOT WORKING OFFLINE

my spotify has not been working Offline for about 2 weeks now. I've deleted the app everyday and reinstalled it to see if that is the problem, but that does not work.trying to reach someone from spotify is none-existent, and for someone that has been...

Newbie

my spotify has not been working Offline for about 2 weeks now. I've deleted the app everyday and reinstalled it to see if that is the problem, but that does not work. trying to reach someone fr...

jean3601

Community Legend

461 Views

1 replies

0 likes

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  • 1 replies
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Manual account with facebook.

I have a Spotify account but I recently just logged on with facebook and put my details in to get the premium package. I want to link the two accounts so it's an overall account. If anyone can help it would be great as I don't want to sign up for two...

Visitor

I have a Spotify account but I recently just logged on with facebook and put my details in to get the premium package. I want to link the two accounts so it's an overall account. If anyone can help i...

370 Views

0 replies

0 likes

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Spotify issues

For the last few months Spotify has been frequently crashing on my iPad and almost all songs stop playing around the 0:04 and 0:10 second mark. I also have issues searching for songs and receive error messages. This happens on multiple wi-fi connecti...

Newbie

For the last few months Spotify has been frequently crashing on my iPad and almost all songs stop playing around the 0:04 and 0:10 second mark. I also have issues searching for songs and receive erro...

496 Views

0 replies

0 likes

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Solved!! iOS 9 cellular toggle won't stay on

Just updated to iOS 9 on iPhone 5 on AT&T. Turned off wifi and went to use cellular data and noticed the cellular toggle wouldn't stay switched to 'on'. Reset network settings, reboot: nothing. Delete app, reboot, redownload app: nothing. Log in, log...

Casual Listener

Just updated to iOS 9 on iPhone 5 on AT&T. Turned off wifi and went to use cellular data and noticed the cellular toggle wouldn't stay switched to 'on'. Reset network settings, reboot: nothing. D...

Eliade1

Casual Listener

35147 Views

14 replies

1 likes

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Confused about skipping. (Do I get premium on my iPad for free?)

Hello guys and girls,I love to use Spotify everywhere I go. I use my one Facebook account on all my apple devices (iPhone 5, iPhone 4, and iPad 4.) For some reason when I listen to Spotify on my iPad, I am able to skip freely with no fuss. However my...

Newbie

Hello guys and girls, I love to use Spotify everywhere I go. I use my one Facebook account on all my apple devices (iPhone 5, iPhone 4, and iPad 4.) For some reason when I listen to Spotify on my iP...

374 Views

0 replies

0 likes

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Spotify Mini Player Concept

Contrate el servicio de 3 meses de spotify. Apenas llevo un mes y ya no puedo utilizar el servicio OffLine

Newbie

Contrate el servicio de 3 meses de spotify. Apenas llevo un mes y ya no puedo utilizar el servicio OffLine

380 Views

0 replies

0 likes

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Won't play more than one track at a time (iPhone)

Spotify on iPhone won't play more than one track at a time. I have to restart the app to play each song. Also my playlists won't sync - it says that I don't have any and the Starred playlist won't even load. I have logged out and in several times as ...

Newbie

Spotify on iPhone won't play more than one track at a time.  I have to restart the app to play each song.  Also my playlists won't sync - it says that I don't have any and the Starred playl...

Renauer

Regular

1436 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Descargar música

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuera de línea pero no la descarga y no se porque dura ...

Newbie

Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuer...

592 Views

0 replies

0 likes

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Spotify Premium not activated on my iPhone.

Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, ...

Casual Listener

Hi,   I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. ...

ReggieReg007

Newbie

1267 Views

6 replies

0 likes

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spotify wont let me login, what am I doing wrong?

Hi there.I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new password and hit enter it takes me to another page whe...

Newbie

Hi there. I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new...

walsh_claire8

Newbie

649 Views

1 replies

0 likes

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  • 1 replies
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Search results unresponsive bug

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu. i last had this problem about 2 years ago, so I assume Spotify fixed it at that time and reintroduced it recently. Long standing issue -...

Casual Listener

First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu.   i last had this problem about 2 years ago, so I assume Spotify fixed it at t...

359 Views

0 replies

0 likes

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Spotify App for iPad track search issue.

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at and cant que up some tracks. Only noticed it today a...

Regular

When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at a...

rmcubed

Casual Listener

2027 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Trouble streaming with car Bluetooth

HI,I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this? Thanks.

Newbie

HI, I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this...

666 Views

0 replies

0 likes

bluetooth
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Saved and downloaded songs not syncing from PC to iPhone 4

Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However when I save and download a song to 'your music' on ...

Newbie

Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However ...

1107 Views

0 replies

4 likes

iOS
saved music
songs
Songs missing ios
Your Music
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Off line won't play

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Offline is there any way to fix this ? I tried the wh...

Casual Listener

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Of...

Manuela1

Casual Listener

881 Views

3 replies

1 likes

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  • 3 replies
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Tracks not downloading - very frustrating

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section about a maximum amount of songs that you can have, wh...

Newbie

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section ab...

Manuela1

Casual Listener

1142 Views

3 replies

1 likes

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Offline playlists

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens!The playlist doesn't even appear in my playlists even though I know I made it! It only appears in my latest played.And if I someho...

Newbie

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens! The playlist doesn't even appear in my playlists even though I know I made ...

Manuela1

Casual Listener

1218 Views

3 replies

0 likes

Offline listening
Offline playlists unavailable
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Synced music dissapearing from ipod touch

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 2000 songs (yes that's how long it took) and immediate...

Casual Listener

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 200...

startissue

Casual Listener

500 Views

1 replies

0 likes

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I've upgraded my phone and Spotify won't open on my new phone- any ideas?

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Casual Listener

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Hayleymchayley

Casual Listener

848 Views

2 replies

0 likes

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