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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38207 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

103706 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1355 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299510 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126239 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Off line won't play

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Offline is there any way to fix this ? I tried the wh...

Casual Listener

After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Of...

Manuela1

Casual Listener

861 Views

3 replies

1 likes

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  • 3 replies
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Tracks not downloading - very frustrating

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section about a maximum amount of songs that you can have, wh...

Newbie

Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section ab...

Manuela1

Casual Listener

1120 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Offline playlists

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens!The playlist doesn't even appear in my playlists even though I know I made it! It only appears in my latest played.And if I someho...

Newbie

I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens! The playlist doesn't even appear in my playlists even though I know I made ...

Manuela1

Casual Listener

1198 Views

3 replies

0 likes

Offline listening
Offline playlists unavailable
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Synced music dissapearing from ipod touch

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 2000 songs (yes that's how long it took) and immediate...

Casual Listener

This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 200...

startissue

Casual Listener

495 Views

1 replies

0 likes

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I've upgraded my phone and Spotify won't open on my new phone- any ideas?

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Casual Listener

I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?

Hayleymchayley

Casual Listener

831 Views

2 replies

0 likes

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Why did my playlist split into 4 versions?

Hello,I went to play my Playlist and noticed that it had been split into 4 different playlists. Does anyone know why this happened? Is there a limit to the amount of songs into a playlist?

Newbie

Hello, I went to play my Playlist and noticed that it had been split into 4 different playlists.  Does anyone know why this happened?  Is there a limit to the amount of songs into a playli...

jean3601

Community Legend

631 Views

1 replies

0 likes

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Playlist - Following - My Music - It has all gone wrong

I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. I have been with spotify for years and this iphone version is...

Casual Listener

  I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. &...

454 Views

0 replies

0 likes

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App skips to next track before end

Hi all. I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying!I've reinstalled the app and have gapless playback turned off but the issue persists. It seems r...

Newbie

Hi all.   I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying! I've reinstalled the app and have ...

352 Views

0 replies

0 likes

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premium

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have premium. I tried deleting the app and signing in ag...

Newbie

I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have ...

663 Views

0 replies

1 likes

premium doesnt work
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Spotify for iOS V 4.0

The last couple of updates haven't shown the release notes, so it's more trial and error now. I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) there is a A-Z scale on the right hand side of the screen (to...

Visitor

The last couple of updates haven't shown the release notes, so it's more trial and error now.   I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) t...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

can't play local files on ipad

I have done a sync with spotify and my local files are appearing but they are greyed out. How can I play them. I am connected to wifi on ipad and laptop but the songs dont become playable.I created a playlist and dropped them into it from local files...

Casual Listener

I have done a sync with spotify and my local files are appearing but they are greyed out.  How can I play them.  I am connected to wifi on ipad and laptop but the songs dont become playable...

diskoteca80

Newbie

1350 Views

2 replies

0 likes

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  • 2 replies
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Music photo

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i cant see musics image and name under the screen

Casual Listener

İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i ...

ataunsal

Casual Listener

642 Views

1 replies

0 likes

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  • 1 replies
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Spotify on iphone will not open

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also shut down and restarted my iphone. But I still can not get Sp...

Regular

Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works.  Any solution? I already deleted and installed it three times. I also sh...

Amyjro

Newbie

3395 Views

18 replies

2 likes

  • 3395 Views
  • 18 replies
  • 2 likes

Solved!! Can't sync local music to iPhone

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong? While on the same network, I added the music to a local playlis...

Casual Listener

Hello, I can no longer get my local music (songs not available on spotify) to sync to my iphone so I can listen to them from there. Is this still supported or am I doing something wrong?   Whi...

bgaumond

Casual Listener

946 Views

2 replies

0 likes

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  • 2 replies
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Resetting password

It says the form has expired for resetting password. I tried twice

Newbie

It says the form has expired for resetting password. I tried twice

526 Views

0 replies

0 likes

Password reset
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Offline Sync -> Premium User

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi network, 2.launch spotify on the computer the song is st...

Regular

Problem: itunes songs on my spotify playlist will not sync on my phone. On the phone the instructions to get these sync are something on the lines of this: 1. Make sure you are on the same wifi netwo...

cyan

Regular

1233 Views

4 replies

0 likes

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  • 4 replies
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Password Reset

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Newbie

I'm trying to reset my password via an email link but every time I submit my new password it is telling me the page has expired even though I'm completing it within 1 minute of receiving the email

Zekemydog

Newbie

661 Views

1 replies

0 likes

Password reset
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Is cellular data used when songs/playlists saved

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the saved copy or use cellular data to stream music

Newbie

When using Spotify premium there is the option to save songs and playlists for offline. If I am offline and I do not toggle the offline mode switch under settings to ON does the Spotify app play the ...

513 Views

0 replies

0 likes

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Waiting to Download Offline Tracks

HELP!So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times and eventually it would kick in. But now none of my loc...

Newbie

HELP! So for some reason my local files no longer sinc to my ipod. They have done so in the past albeit it did not always happen instantly I would just restart spotify on both devices a few times an...

2406 Views

0 replies

5 likes

local files
Local files for Spotify Mobile
local files on iphone
local files sync
  • 2406 Views
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  • 5 likes

share same account in different IOS Device

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device change and we both listen the same, please let me know ...

Newbie

I used to share my same premium account in two devices, each one playing different music, but a month ago, this is not possible any more, every tmie that we try to play spotify, the other device chan...

user-removed

Not applicable

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes