Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • parkerfor2
  • Visitor
  • 8343 Views
  • 9 replies
  • 21 likes
  • 8343 Views
  • 9 replies
  • 21 likes

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 17311 Views
  • 1 replies
  • 2 likes
  • 17311 Views
  • 1 replies
  • 2 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 92086 Views
  • 125 replies
  • 34 likes
  • 92086 Views
  • 125 replies
  • 34 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 22017 Views
  • 8 replies
  • 0 likes
  • 22017 Views
  • 8 replies
  • 0 likes

Solved!! Sorting songs in alphabetical order on iPad?

Since the new update i can't sort the songs in my playlists in alphabetic order. Anyone?

  • Gig Goer
  • Since the new update i can't sort the songs in my playlists in alphabetic order. Anyone?
  • MattSuda
  • Spotify Star
  • 5780 Views
  • 8 replies
  • 3 likes
  • 5780 Views
  • 8 replies
  • 3 likes

Playlists not showing up as Available offline

Just signed up for primeum. I've managed to get two playlists downloaded for offline listening (camping). It's not giving me the option to download anymore. The green slider is gone. Are only certain playlists available? That makes not sense. I have ...

  • Newbie
  • Just signed up for primeum.    I've managed to get two playlists downloaded for offline listening (camping). It's not giving me the option to download anymore. The green slider is gone. A...
  • 321 Views
  • 0 replies
  • 0 likes
  • 321 Views
  • 0 replies
  • 0 likes

Solved!! Syncing songs to iPhone

Hello, I was just wondering if there is a current guide on how to sync songs to the iPhone. Even the Spotify FAQ's seem deprecated, as the menus and settings listed there don't accurately show what the current version of Spotify looks like. Even if t...

  • Casual Listener
  • Hello,   I was just wondering if there is a current guide on how to sync songs to the iPhone. Even the Spotify FAQ's seem deprecated, as the menus and settings listed there don't accurately sh...
  • hopeufindyerdad
  • Casual Listener
  • 1095 Views
  • 2 replies
  • 0 likes
  • 1095 Views
  • 2 replies
  • 0 likes

PLEASE HELP! was of money.....offline doesnt work on ipad mini

theres just no opinion to download a song/playlist offline. I follow the artist or playlist and nothing happens. no "offline" switch appears like on my cell phone. I dont have enough sapce on my phone to download music, thats why i want to do it on m...

  • Newbie
  • theres just no opinion to download a song/playlist offline. I follow the artist or playlist and nothing happens. no "offline" switch appears like on my cell phone. I dont have enough sapce on my phon...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Don't have spotify running

I am on premium and don't have the spotify running option. This is making apple music a bit more lucrative.

  • Casual Listener
  • I am on premium and don't have the spotify running option. This is making apple music a bit more lucrative.
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

free version not playing properly

i have no problem with my spotify on my ipad but my iphone suddenly dosent want to show my playlists. when i play a playlist via recently played it will only play one song when the next song plays it either then stops competley or the sound goes. i h...

  • Casual Listener
  • i have no problem with my spotify on my ipad but my iphone suddenly dosent want to show my playlists. when i play a playlist via recently played it will only play one song when the next song plays it...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Solved!! Download top country

Good morning! Anyone could help me?I'm looking forma download a list, but i can't. I'm a premium user, but i can't download top countries lists. Is it imposible?I want to download "the top 50 from Argentina'Thanks!

  • Newbie
  • Good morning! Anyone could help me? I'm looking forma download a list, but i can't. I'm a premium user, but i can't download top countries lists. Is it imposible? I want to download "the top 50...
  • nunnnun
  • Community Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

How to unsync songs on Iphone?

How to unsync songs on Iphone? When I started to sync songs on spotify on my Iphone it totally eat up all my memory. How do I unsync them? Thanks!

  • Newbie
  • How to unsync songs on Iphone?   When I started to sync songs on spotify on my Iphone it totally eat up all my memory. How do I unsync them?   Thanks!
  • KindigerJ
  • Newbie
  • 1884 Views
  • 1 replies
  • 0 likes
  • 1884 Views
  • 1 replies
  • 0 likes

Solved!! My spotify is not detecting my device.... HELP

Hi, i have make sure my computer and my mobile is on the same wifi and both log in to my acccount. But my spotify is not showing the device, and my device is not showing the full number of songs in the playlist. On computer, i have a playlist with 54...

  • Casual Listener
  • Hi, i have make sure my computer and my mobile is on the same wifi and both log in to my acccount. But my spotify is not showing the device, and my device is not showing the full number of songs ...
  • azheat7
  • Newbie
  • 1363 Views
  • 4 replies
  • 0 likes
  • 1363 Views
  • 4 replies
  • 0 likes

Limited search funtion

Hi! Can I seek help in why can't I search certain artist or song in my iPad but I can find it in my web player?

  • Newbie
  • Hi! Can I seek help in why can't I search certain artist or song in my iPad but I can find it in my web player?
  • 189 Views
  • 0 replies
  • 0 likes
  • 189 Views
  • 0 replies
  • 0 likes

Got Running but where is NOW?

I got the Running tab two weeks ago but I am still waiting for the NOW tab. What is the status of the rollout? I am a premium subscriber and would think that it would have been right behind the Running rollout. It was announced over a month ago, how ...

  • Music Fan
  • I got the Running tab two weeks ago but I am still waiting for the NOW tab.  What is the status of the rollout?  I am a premium subscriber and would think that it would have been right behi...
  • mapuya19
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Solution to shuffle problem

This occurred to me during free version and premium version. However there is a solution to the problem in the free version. After every 3 advertisements the songs re-shuffle (like a pack of cards) and are rearranged. The fault in the shuffle version...

  • Newbie
  • This occurred to me during free version and premium version. However there is a solution to the problem in the free version. After every 3 advertisements the songs re-shuffle (like a pack of cards) a...
  • 471 Views
  • 0 replies
  • 0 likes
  • Solution to shuffle problem
  • 471 Views
  • 0 replies
  • 0 likes

Why did you get rid of the timer on songs?

As a cycle instructor, I was really disappointed when Spotify removed the timer that shows the progression of a song. Group exercise instructors use this timer to cue their classes. Without the timer, it makes it really difficult to cue. Please bring...

  • Newbie
  • As a cycle instructor, I was really disappointed when Spotify removed the timer that shows the progression of a song. Group exercise instructors use this timer to cue their classes. Without the timer...
  • Jordi
  • Community Legend
  • 468 Views
  • 1 replies
  • 0 likes
  • 468 Views
  • 1 replies
  • 0 likes

IPod Nano 7

Hallo, wie bekomme ich die Musik auf meinem IPod Nano 7 Gruß Silvia

  • Casual Listener
  • Hallo,  wie bekomme ich die Musik auf meinem IPod Nano 7   Gruß Silvia
  • SilviaGießelman
  • Casual Listener
  • 305 Views
  • 2 replies
  • 0 likes
  • 305 Views
  • 2 replies
  • 0 likes

cancelling free trials

how do I cancel my 30 day free trial so I can download the 60 day free trial without being charged £13 when the 30 day one runs out?

  • Newbie
  • how do I cancel my 30 day free trial so I can download the 60 day free trial without being charged £13 when the 30 day one runs out?
  • LordRollin
  • Community Legend
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Playlists gone from iPad spotify

I'm using the latest Spotify app on my iPad but the thirty or more playlists I created over the last few years have disappeared, with just half a dozen or so remaining. Official advice suggests I accidentally deleted them. I didn't. The delete contai...

  • Newbie
  • I'm using the latest Spotify app on my iPad but the thirty or more playlists I created over the last few years have disappeared, with just half a dozen or so remaining. Official advice suggests I acc...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Spotify jacks my lock screen when not playing, acts as if it's still playing

I'm going to start a new thread on this because I can't take it anymore and I don't want it tucked away as part of another thread: Every 3rd time (or more), when pausing Spotify, the album artwork remains on my lock screen, and the play icon next to ...

  • Roadie
  • I'm going to start a new thread on this because I can't take it anymore and I don't want it tucked away as part of another thread:   Every 3rd time (or more), when pausing Spotify, the album a...
  • Arcrii
  • Newbie
  • 4191 Views
  • 7 replies
  • 0 likes
  • 4191 Views
  • 7 replies
  • 0 likes

Solved!! Keep getting requested to login

So I upgraded to the latest update just over a week ago and noticed the supposed fix for the login issue. However, after a week at least once a day I keep getting returned to the login screen.

  • Casual Listener
  • So I upgraded to the latest update just over a week ago and noticed the supposed fix for the login issue. However, after a week at least once a day I keep getting returned to the login screen.
  • Aaronlalala
  • Casual Listener
  • 57754 Views
  • 149 replies
  • 2 likes
  • 57754 Views
  • 149 replies
  • 2 likes

Premium Account shuffle only

Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers

  • Newbie
  • Hi,i have a Premium-Account, but only the schuffle-free version is usable on my iPhone/iPad. Tried everything! Can someone help? Cheers
  • kbrooksc
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

Different playlists and sings on mac and iphone

If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone, logging in and out, syncing it from my mac and re...

  • Newbie
  • If I change my personal playlists on my mac they wont sync with my iphone! two days ago i changed an entire playlist and on my iPhone it is still the same as before. I have tried restarting my iphone...
  • lexymorgan
  • Newbie
  • 780 Views
  • 3 replies
  • 0 likes
  • 780 Views
  • 3 replies
  • 0 likes