Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
32667 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
96621 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
425586 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
294340 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuera de línea pero no la descarga y no se porque dura ...
Hola soy Carlos Andrés Morrobel y me suscribí a la cuenta premium de Spotify pero tengo un problema el cual es que no puedo descargar música y no sé qué hacer ya yo intente darle clic a escuchar fuer...
564 Views
0 replies
0 likes
Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. When login to spotify using my iphone and try to play a song, ...
Hi, I visited the spotify homepage and clicked on "Try Spotify Premium". I was asked to enter my credit card credentials which I did. Unfortunately it is still not activated on my iPhone. ...
Newbie
1203 Views
6 replies
0 likes
Hi there.I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new password and hit enter it takes me to another page whe...
Hi there. I have been trying to login to Spotify but apparently my password is incorrect. So I selected the "password reset" option and followed directions as per the email. When I type in the new...
Newbie
619 Views
1 replies
0 likes
First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu. i last had this problem about 2 years ago, so I assume Spotify fixed it at that time and reintroduced it recently. Long standing issue -...
First search works OK. Subsequent searches do not allow you to click on tracks or choose the ellipsis track menu. i last had this problem about 2 years ago, so I assume Spotify fixed it at t...
351 Views
0 replies
0 likes
When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at and cant que up some tracks. Only noticed it today a...
When I search to find a track on Spotify, sometimes I cant click anything in the results menu, such as albums, songs, top results etc. which means I cant get requests for parties that I'm DJ'ing at a...
Casual Listener
1939 Views
6 replies
2 likes
HI,I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this? Thanks.
HI, I have jeep UConnect and a iPhone and I can not get my Spotify to stream via Bluetooth or show the text (artist, song, ect.) instead I am using a auxiliary cord. Does anyone know how to fix this...
655 Views
0 replies
0 likes
Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However when I save and download a song to 'your music' on ...
Okay, so I have Spotify Premium and have around 800 saved songs added to 'your music - 'songs' that are all downloaded so I can listen to them offline. This is both on my iPhone 4 and my PC. However ...
1076 Views
0 replies
4 likes
After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Offline is there any way to fix this ? I tried the wh...
After I installed the new IOS 9 on my iPod more then half of my songs that I had on my playlist available offline are unavailable offline anymore and I am unable to add new sons and have available Of...
Casual Listener
825 Views
3 replies
1 likes
Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section about a maximum amount of songs that you can have, wh...
Having trouble downloaidng songs for offline use, which I need quite a bit of the time. I have plenty of space available; some seem to download and others do not. I was reading on the help section ab...
Casual Listener
1083 Views
3 replies
1 likes
I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens!The playlist doesn't even appear in my playlists even though I know I made it! It only appears in my latest played.And if I someho...
I have problem with my iPhone spotify app. When i try to download a playlist to be able to play offline nothing happens! The playlist doesn't even appear in my playlists even though I know I made ...
Casual Listener
1155 Views
3 replies
0 likes
This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 2000 songs (yes that's how long it took) and immediate...
This isn't the first time I've lost music (there just being nothing in my saved songs) but it's the first time that deleting the app didn't replace it. I spent the last two days resyncing my near 200...
Casual Listener
470 Views
1 replies
0 likes
I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?
I've just upgraded my phone and downloaded Spotify, however when I try and log into my account it says I already have an account and won't open. I have no idea what to do, can anyone help?
Casual Listener
811 Views
2 replies
0 likes
Hello,I went to play my Playlist and noticed that it had been split into 4 different playlists. Does anyone know why this happened? Is there a limit to the amount of songs into a playlist?
Hello, I went to play my Playlist and noticed that it had been split into 4 different playlists. Does anyone know why this happened? Is there a limit to the amount of songs into a playli...
Community Legend
609 Views
1 replies
0 likes
I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. I have been with spotify for years and this iphone version is...
I received my new iPhone 4 days ago and installed Spotify. I am not sure what has happened but it is horrible. It really seems like spotify just dont give a crap about their users anymore. &...
443 Views
0 replies
0 likes
Hi all. I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying!I've reinstalled the app and have gapless playback turned off but the issue persists. It seems r...
Hi all. I've just updated my iphone 6 to the latest os and now the spotify app to the latest v, and it now doesnt play tracks to the end. Its so annoying! I've reinstalled the app and have ...
342 Views
0 replies
0 likes
I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have premium. I tried deleting the app and signing in ag...
I have the most recent update on spotify and I just upgraded it and downloaded the primium and it said it was all good except for the facr when i checked my account it took the money but i dont have ...
651 Views
0 replies
1 likes
The last couple of updates haven't shown the release notes, so it's more trial and error now. I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) there is a A-Z scale on the right hand side of the screen (to...
The last couple of updates haven't shown the release notes, so it's more trial and error now. I have discovered two new "features" which are partly buggy: In Albums and Artits (Your Music) t...
496 Views
0 replies
0 likes
I have done a sync with spotify and my local files are appearing but they are greyed out. How can I play them. I am connected to wifi on ipad and laptop but the songs dont become playable.I created a playlist and dropped them into it from local files...
I have done a sync with spotify and my local files are appearing but they are greyed out. How can I play them. I am connected to wifi on ipad and laptop but the songs dont become playable...
Newbie
1321 Views
2 replies
0 likes
İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i cant see musics image and name under the screen
İ an listing music in the spotify.I opened the music and throw to down it is under the screen and i can see its name but icabt see its image.1 hours later i can see name and image together but now i ...
Casual Listener
618 Views
1 replies
0 likes
Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also shut down and restarted my iphone. But I still can not get Sp...
Spotify on iphone will not open.Yesterday it was working. Today it will not open. I checked my mac it still will works. Any solution? I already deleted and installed it three times. I also sh...
Newbie
3179 Views
18 replies
2 likes
