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[Amazon Alexa] Swap Spotify accounts without changing Alexa account

I have a Spotify Family account for myself and my wife

 

I have an alexa unit in every room, every unit is using MY amazon account as all the lights and home automation can only be setup on one Amazon account

 

I want to play Spotify in the room i’m in

 

My wife wants to play her music in a different room

 

Both myself and my wife also want to use the home automation whilst playing music, eg, turning on the lights

 

This can be done using Apple music and Amazon music but Spotify require to swap to a different spotify account for the other person

 

To swap to a different spotify account means changing the Alexa profile of the alexa device and then all the home automation no longer works from that device. 

 

Please can you allow both myself and my wife to play music in different rooms WITHOUT having to change the Amazon Alexa account

 

It would be great if I could say ‘Alexa, play spotify from Trevors account’ and my wife could say in a different room, at the same time, ‘Alexa, play spotify from Jackie’s account’ 

 

This is not a duplicate of other suggestions, I’ve checked and anything close was raised before the ability to swap alexa accounts was implemented. Swapping alexa accounts is only a work around and is not a solution to this problem.

 

Many people want this feature and your chat team said I should raise it here

 

Here is a link to the forum, lots of people are leaving spotify because only spotify do not support this feature, you guys need to catch up

 

https://community.spotify.com/t5/Premium-for-Family/FAMILY-AND-ECHO-ALEXA/m-p/4900618#M26242

 

From my research it seems there is talk about Spotify only has one concurrent music stream whereas Apple and Amazon music have multiple streams, but please can you improve on this, the thread above was started over 18 months ago, something should be done to improve on this issue

 

Again, please don’t write this off as a duplicate and do nothing/say it relates to a 3rd party, people still want this feature

 

Thanks

 

Trevor Rowe

 

19/2/2021

Folks, just a quick update on this.

Spotify say this

The Community team talks with various other Spotify teams several times a month about ideas with over 500 votes (our criteria for being a top idea). It’s from these meetings that we apply one of the following statuses to each idea….

This idea has reached over 500 votes so I asked on chat for timescales/what will happen next and was told to keep an eye on this thread.

 

That really sounded open ended!

 

As the person on chat could only deal with app and account queries, I was told to also contact the support team to get action on this

So as well as voting for this issue (please continue), 

 

Spotify need to keep up with Apple and Amazon and fix this issue - with your help we might just get this solved!

Updated on 2021-06-15

Hey everyone,

 

Thanks for bringing us your feedback in the Spotify Idea Exchange.

 

Your suggestion has gathered the votes necessary and your feedback is now reaching the internal teams at Spotify. They're aware of the vote count and popularity of this idea. We'll continue to monitor and check out the comments here, too.

 

As soon as we have any updates on its status, we'll let you know.

 

More info on how your feedback reaches Spotify via the Idea Exchange can be found here.

Comments
jlarkin81

4 years on and still not addressed. I moved from amazon music and now have my kids constantly battling to play different music in different rooms. Very frustrating that spotify hasn't addressed it yet. Even trying to play music at home and taking the phone in the car etc. doesn't work easily. Disappointing issue, I'm reconsidering amazon and apple just from this. 

watilo

This is not a new idea, but the issue is:

  • Wife will use a voice command to start a stream on Sonos
  • Sonos was set to my personal user, so it starts playing through my account
    • Sometimes it's even intentional as she likes my playlists better
  • I'll be away from home and see my stream is playing at home, so I have to flip into offline mode, close the app, re-open, and then I can listen to downloaded playlists

I'm already paying for a family plan, so I can have up to 6 streams even though we only have two users. So why not allow me to play concurrent streams from the same user, up to the family plan allotment cap?

 

There are just too many edge cases when using Spotify outside the Spotify ecosystem that it causes more hassles than it should and it's a subpar user experience.

 

Between little quirks like this and all the other random problems I have with Spotify that haven't been fixed over the years, every time I encounter something like this it chips away at my loyalty to Spotify.

Jamhod
I finally gave up, cancelled Spotify and moved to Amazon Music - it's
probably not as good in many ways but now Tesla support Amazon Music
natively that has helped and have never had concurrent stream issues ever
since!

Wolfpacker98

Yeah this is getting old fast. I only chose Spotify over Amazon because I could enforce the explicit filters on Spotify whereas they don't work at all on Amazon. My kids are young teenagers now so the language is probably not as big an issue now. But them constantly changing what I am playing on my phone to play on their Echo's is ridiculous. And I have heard their Echo's say they are playing any given song from their own accounts so it should not be playing over my selection. I'm about to leave Spotify over this myself.

masonc

Come on, Spotify!!  Why can't you do this??