[Playlists] Solution to false/abusive reporting

[CloudlightRec]

Whenever someone reports a playlist - the title and cover art are removed immediately. This is often abused to hurt record labels and playlist curators. After contacting support - the account of someone who abused this system gets taken down. This person then creates another email and free Spotify account and repeats the process. 

There is a simple solution to the problem - enable reporting feature only after 10 hours of music/podcasts were streamed using the account. It won't change the experience for a normal user but makes copyright abuse impractical. It's cheap and easy to implement and would stop 95% of false claims.

Thank you for your consideration. 

[SjorsWeijermar1]

What would cause the bot then to stop reporting your playlist? Can they only report a certain number of URIs so might move on to other playlists and drop yours? 

[IntropMusic]

Hello guys,

I have the same problem with abuse reporting. Please help us soon! We have invested a lot of time and ressourcen to promote our labels and now someone is trying to destroy everything what we have built. Please do something!

Thanks in advance

[JFC_Alves]

Hi,

One of my playlists is still reported and the funny thing is that I don't get any report in my email. Or my email have a server problem or Spotify doesn't send it. Let's see...

Meanwhile I have lost more than 130 followers from a 25k followers total in about 5 days.

[STP444]

I've had a few of my top playlists sabotaged... if they get reported non-stop for a few weeks they never quite recover or see the same growth rate again... I wonder how the top record labels like Sony and Universal keep their playlists safe... they probably have someone on the inside that fixes it for them quickly and deletes the bot accounts... I'd like to set up the python program where the playlists data gets automatically re-enterd but knowing my luck I'd be swiftly punished by Spotify and the spambots would get away with it... I just wanna be left alone. Is that too much to ask...

[TheLedge1]

I have a number of tiny new artists that grew their monthly listeners greatly from them being on my playlist.  Unfortunately now that I have been sabotaged these new artists are now sadly hemorrhaging monthly listeners count each day.  I guess Spotify only wants their playlists to have all the influence on who gets noticed.  I'm not smart enough to know how to set up Python bot of my own and Just like STP444 said, " I just want to be left alone."

[NickBV]

Honestly, I’ve sent numerous appeal emails, I’ve chatted with Spotify 3 times and clearly, from looking at this thread and the lack of response, they don’t care. Based merely on principal, I think it’s time to remove my subscription of over 5 years and go to Apple Music. I’ve had enough of the stress this causes. There’s no care on their end and with the money they make, why would there be.

The fact that I’m stressed over my playlist of less than 500 followers, I can’t imagine how much this sucks for those with thousands… Such a broken system.

[NickBV]

Many playlist creators are experiencing issues where their playlists are being falsely reported. This removes the title, description and image and makes the playlist disappear from search results and lose followers. It seems that content cannot be re-added without it being removed again within a few minutes… Even with a different title or image.

Instead of automatically removing content from a playlist when it is falsely reported, Spotify could implement captcha to protect creators from Bots and also a verification process that verify’s and protects that playlist from false reports.

Currently all reports seem to be classed as genuine resulting in removal of content without any review or assistance.

[SjorsWeijermar1]

I don’t think this ever gets fixed. I have a playlist of 10k followers was growing at 300 per day but is now not growing. I have the python programme that replaces the title and description every 30 seconds... that’s how often my playlist is being reported it. My playlist is probably with full title and description for less that 50% of the day 

[Top50Clean]

SjorsWeijermar1: are you getting an email  from Spotify every time your playlist is reported? If so, and you’re replying to each one saying you want to appeal the report, they’ll have to look into it. The email says you have 5 days to request an appeal. You’re just doing what they’ve asked. A flood of response emails is our only way to get their attention.

[STP444]

I think these days our appeals mostly go unread and trash canned...