Help Wizard

Step 1


My wrapped is wrong! โ˜น๏ธ๐Ÿ’”


My wrapped is wrong! โ˜น๏ธ๐Ÿ’”

Hello everybody!


Hope you are all having fun listening to your 2022 wrapped!


Unfortunately, my wrapped has a mistake. It includes one artist that I have never listened to before. I don't even know who this artist is!

Is anyone experiencing the same?! 


I reached out to costumer service but their answer was:

"... it is totally based upon your listening history which includes private session and offline listening I'm really sorry weโ€™re unable to update your Wrapped stats or playlists"


They sent the same answer repeatedly even though I explained the situation in different ways. It almost feels like I was chatting with a bot (they say it was a person) 


I wonder whether there is a glitch on the system?!


Any comments would be highly appreciated!

Happy holidays!



3 Replies

Having a similar issue with my top 5 songs, number 3 is a song I know I've played no more than 3 times in my life, and should not be there. Whilst number 4 I have played non stop - makes no sense.

I don't even like my top 5 songs! I am so confused how they ended up as my top 5. I can think of 100 other things that I listened to over 100 times. 

There are two songs in my top songs list for 2022 that I have never even heard before  ๐Ÿคฃ

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