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Can't stream to Google devices

We're seeing reports that some users are unable to stream on their Google devices. This seems to happen on both the desktop & mobile app, as well as on different Google devices.

Hey everyone,

Thanks for bringing the issues with streaming on your Google devices to our attention!

This has been investigated by our tech folks & we have great news - this should now be fixed 🙂

 

Make sure to restart the app & your Google device, should you still experience issues. If the issue persists after completing these steps, however, just let us know.

 

Cheers!

Comments
chartz2

Hi,

This is annoying. 
I use a Chromecast audio, and I need it because it’s my sole music source for dancing every day.

I guess I will have to revert to Bluetooth, or buy an Apple device.

Shame, really. Fix it please!

padrenabeto

Today started working again, lets see how it goes

Yordan

Hey folks,

 

A new version of Spotify should be out now. Could you try updating the app to see if that helps? It's also worth re-linking Spotify and Google by following the steps here.

 

If the issue persists, try performing a clean reinstall of the app.

 

Keep us posted on this 👍

JohnLand

Had several stops earlier this morning but playing nonstop for the past 2+ hours.

Checked and both computer and phone must of auto updated. 

 

Thank You! 

rscandeias1979

Despite uninstalling the app and going through the protocol above, the problem subsists. It became very unstable and now it's not working at all.

It seems to me that for a paid service there is a lot of maintenance on the customer's side.

This is getting very annoying, to say the least.

chartz2

Hi,

Works for me, cheers.

 

rscandeias1979

Meanwhile it did start working, but the last few days I've been caught up with this for much longer than I should.
Not sure if I'm too happy with that.
Let's hope this is THE fix.

chartz2

Hi John,

I agree. That said, to be fair to Google, I’ve had no problems with my Chromecast devices with the major video streaming providers (Prime, Netflix, Disney or local French TV apps).

Only Spotify can’t handle the Chromecast properly. Even Airplay doesn’t work well (Beoplay A9 speaker).

chartz2

Yes this is pathetic. Please do something mates.