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Hey folks! We are receiving reports that some of you are experiencing
persistent issues with your Liked Songs not syncing across all
platforms. This includes iOS, Android, desktop app, and the Web Player.
Hey folks! We are receiving reports that some of you are experiencing
persistent issues with your Liked Songs not syncing across all
platforms. This includes iOS, Android, desktop app, and the Web Player.
Hey folks!
We are receiving reports that some of you are experiencing persistent issues with your Liked Songs not syncing across all platforms. This includes iOS, Android, desktop app...
Hey folks, Some of you with iPads running the app version 9.0.90 may
encounter a black screen when you tap the Now Playing View (bar or cover
art). The app becomes unresponsive, blocking access to features like
lyrics, queue, repeat, and shuffle. You...
Hey folks,
Some of you with iPads running the app version 9.0.90 may encounter a black screen when you tap the Now Playing View (bar or cover art). The app becomes unresponsive, blocking access t...
We’ve received reports that the Home > Podcasts > Following feed is
displaying podcasts from oldest to newest instead of newest to oldest.
It happens mainly on Android devices.
We’ve received reports that the Home > Podcasts > Following feed is displaying podcasts from oldest to newest instead of newest to oldest. It happens mainly on Android devices.
Hey,We're getting reports that filtering the Liked Songs playlist by
genre/mood does not affect the queued songs. When users are filtering
their Liked Songs playlist to a certain genre/mood and they play a
track, the queue will still have other songs...
We received reports from users who are unable to create Blends, or
accept invitations for Blends. The error messages "Something went wrong
while loading the playlist" and "505 bad getaway" appear.
We received reports from users who are unable to create Blends, or accept invitations for Blends.
The error messages "Something went wrong while loading the playlist" and "505 bad getaway"...
We're seeing reports that some users are having issues with the
Equalizer. Some notice the sound gets a bit muffled/static with a
Bluetooth device connected, others experience volume drops, and some
don’t hear any volume change at all.
We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and s...
Hey folks, We're receiving reports mentioning that Spotify Kids is
having some issues to let the users log in. This is already being
investigated internally by the relevant teams. Thanks for your reports.
Stay tuned.
Hey folks,
We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Tha...
Hey folks, We've been getting reports that the transitions between songs
are not being timed correctly the first time you start a playlist. When
restarted, the transitions work as expected. This is being looked into &
we'll keep you posted.
Hey folks,
We've been getting reports that the transitions between songs are not being timed correctly the first time you start a playlist. When restarted, the transitions work as expected...
Hey everyone, We've received some reports from users who have issues
joining and inviting other users to collaborative playlists. This is
being investigated.
Hey everyone,
We've received some reports from users who have issues joining and inviting other users to collaborative playlists.
This is being investigated.
Hey folks! Some of you have reported that Smart Shuffle is automatically
turning itself on again after being switched off. This is now being
looked into. Note: The Smart Shuffle feature works on a
playlist-by-playlist basis. If you turn it off on one...
Hey folks!
Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into.
Note: The Smart Shuffle f...
We've received reports that Spotify pauses after an ad and the playback
cannot be resumed. This seems to affect multiple platforms including
desktop, mobile, and TV. The behavior is currently being investigated.
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV.
The behavior is curren...
We've received reports that the Smart Shuffle feature only plays
recommended tracks. No liked songs or songs from the user's playlists
are playing/visible in the queue.
We've received reports that the Smart Shuffle feature only plays recommended tracks. No liked songs or songs from the user's playlists are playing/visible in the queue.
Hey folks! We're aware of an issue with logging in on the Web Player
which may also affect other related services. Payments might be affected
as well.This is currently being looked into!
Hey folks!
We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into!
&n...
Hey folks, We're receiving reports that some users are unable to
download music for offline listening on their Apple Watches. The
download is stuck on the first song and doesn't progress. If you’re
experiencing this issue, make sure to add your +VOTE...
Hey folks,
We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...