Block/ Unblock and Follow/ Unfollow not functioning properly

[Vasil]

Hey folks!

We've been receiving reports that some of you are getting a "Something went wrong. Please try again later" error when trying to block/unblock another user. You may also see yourselves unable to follow/ unfollow accounts.

This is being looked into and we'll keep you posted.

[Vasil]

Hey folks! Thank you for reaching out about this.

We did some digging and our folks backstage seem to be aware of this issue. Although we can't provide you with an immediate timeframe in which it is going to get addressed, rest assured it is on our radar.

Having said this, we'd appreciate it if everyone affected sent us their device details so that we can further this info backstage as well. With this in mind, we'd like to ask you, @ionaskye12, and anyone else experiencing this behaviour to let us know the following:

• The model of your affected device
• Its current OS version
• Your Spotify app version
• The rough time of when this issue has started for you and if this has been after a specific event like e.g. an app or OS update

We'll be on the lookout for new replies in the thread 🙂

[Kost1a]

Hi everyone,

I am experiencing an issue where following other users does not work properly.

When I click the "Follow" button on any user profile, the button state changes to "Following". However, the follow count does not increase, and as soon as I refresh the page or navigate away, the button reverts back to "Follow".

Here is what I have already tested:
- Tried following multiple different profiles (same issue).
- Tested from another account / device to isolate the problem.
- Cleared browser cache and cookies, but the issue persists.

Plan: Premium
Country: Moldova
Device: PC
Operating System: Windows 11

Could you please help look into this or check if there is an account-level sync/restriction issue?

Thanks!

[ionaskye12]

YES having the exact same issue!! really hope this gets sorted it may just be a glitch. Dont worry its not just you 

[Vasil]

Hey folks! Thank you for reaching out about this.

We did some digging and our folks backstage seem to be aware of this issue. Although we can't provide you with an immediate timeframe in which it is going to get addressed, rest assured it is on our radar.

Having said this, we'd appreciate it if everyone affected sent us their device details so that we can further this info backstage as well. With this in mind, we'd like to ask you, @ionaskye12, and anyone else experiencing this behaviour to let us know the following:

• The model of your affected device
• Its current OS version
• Your Spotify app version
• The rough time of when this issue has started for you and if this has been after a specific event like e.g. an app or OS update

We'll be on the lookout for new replies in the thread 🙂

[Gamerajb]

I have an iPhone 16 on ios 26 and my issues started yesterday

[Vasil]

Under investigation. We'll keep you posted!

[annazoxxoo]

yay thanks hope u guys can fix it

[jimmy72]

I have an iPhone 17 pro max on iOS 26.7 . 
Spotify version 9.1.82.2157