Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Developers] Intermittent error with email verification process

We're getting reports of intermittent issues with the email verification process on Spotify for Developers' website. Spotify is already investigating it internally and working on a fix. Please, give us more information about the steps you're taking and leave your +VOTE if you're experiencing this issue.

Hey folks,

Thanks for your patience while Spotify teams looked into this issue.
We're happy to say that this should now be fixed for everyone!

If you're still having trouble, make sure to post a new thread in the relevant help board here.

Thanks! 

Comments
HorselessName

Yes! I am having the exact same problem.

Did you manage to fix this?

HorselessName

Where? Can you send a screenshot?

HorselessName

bro 😞 so much steps

gmarjano

The issue is still there...

When I click on verify email, I don't get an email.

 

1) I changed the email in my profile and I got a verification mail.

2) I verify that email and the developer dashboard looks fine.

3) I changed it back and I only got an email that it was changed but no verification link inside.

4) The developer dashboard asks for verification again but no mail is sent.

 

The email I got from 3) looks like this:

 

Die E-Mail-Adresse, die mit deinem Spotify Konto verknüpft ist, hat sich vor Kurzem geändert.
Die alte E-Mail-Adresse war: xxxxx
Die neue E-Mail-Adresse ist: yyyyy

Falls das du warst, mach dir keine Sorgen. Alles im grünen Bereich.
Wenn du das nicht warst, schick uns eine Mail an **bleep**

und sag uns Bescheid. Wir kümmern uns dann darum.

 

I have no idea why I don't get a verification mail with the address I like to use 🙄

 

The support does not help. He is not responsible for the developer site.

 

Best regards

Goran

EdwinK

No luck with this. The trick posted higher up didn't work for me.

digitaldisplay

same problem here

the link in the mail is invalid (both of them)

 

ERR_ADDRESS_INVALID

 

Ok my Problem was PiHole

it was blocked on PiHole

 

change your dns settings if u have this problem too

 

 

EdwinK

It works now.

 

  1. Created a new email address
  2. Change the email in the dashboard
  3. Verified my email
  4. Logged in to dev dashboard and ready to create apps

Now I need to change back mt email.

 

bzmr

This process just worked for me.  Deleted email in profile, tabbed out, added email back, saved profile.  Verify button sent email when clicked after this. 

b-roberts

I'm also having issues verifying my email. It says "Oops! Something went wrong, please try again." on the page and the console shows the following errors:

 

 

console.js:36  Error: Failed to get translation for key: back_button_aria_label in group: {}. Message: A message must be provided as a String or AST.
    at translate.ts:31:13
    at ee (BackButton.tsx:54:21)
    at ak (react-dom.production.min.js:167:135)
    at i (react-dom.production.min.js:290:335)
    at oD (react-dom.production.min.js:280:383)
    at react-dom.production.min.js:280:319
    at oO (react-dom.production.min.js:280:319)
    at oE (react-dom.production.min.js:271:86)
    at ox (react-dom.production.min.js:268:399)
    at x (scheduler.production.min.js:13:197)
    at MessagePort.T (scheduler.production.min.js:14:126)
(anonymous) @ console.js:**bleep**:**bleep**:**bleep**:**bleep**:**bleep**:260
(anonymous) @ react-dom.production.min.js:**bleep**:**bleep**:**bleep**:**bleep**:14
Show 11 more frames
Show less
react-dom.production.min.js:293  Uncaught Error: Minified React error #423; visit https://reactjs.org/docs/error-decoder.html?invariant=423 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.
    at i (react-dom.production.min.js:293:34)
    at oD (react-dom.production.min.js:280:383)
    at react-dom.production.min.js:280:319
    at oO (react-dom.production.min.js:280:319)
    at oE (react-dom.production.min.js:271:86)
    at ox (react-dom.production.min.js:268:399)
    at x (scheduler.production.min.js:13:197)
    at MessagePort.T (scheduler.production.min.js:14:126)

 

natedog124

Same issue for me. Please fix Spotify 🙏