Issue with the Web Player skipping tracks on multiple devices

[Yordan]

We received reports from users having issues with the Web Player skipping tracks after a few seconds of streaming (usually around 10) and occasionally displaying a "Spotify can't play this right now" error.

[Yordan]

IT's Finally FIXED - and can resume enjoying the music again !!! 🙂
Woah - waited a while in case the faults scame back but web player Spotify has been playing perfectly all afternoon.

Seems Spotify did some code changes the Mozilla Firefox Browser (and other browsers as well by sounds of it), didn't like very much.

Step 1 - Upgraded Mozilla Firefox 32 bit version from an earlier version up to version 115.0.3esr.

'esr' stands for - Extended Support Release'.
These ESR Mozilla releases are to keep the Firefox browser running on the ancient Windows 7 platform.

Version (115.0.3esr) was released (15-Jan-2024)
This made no change !!
Spotify Web Version was still not working.

Then upgraded again from (115.0.3esr) up to (115.17.0esr)
Version (115.17.0esr) was released (28-Oct-2024)
This is browser version is 9 months newer, and less than  3 weeks old as of 2024 11 15 (when this fix was posted).

So possibly (and hopefully) your issue will also be fixed by upgrading your browser to the very latest version 🙂
No idea what got broken, but the plan to Stubbornly Stay With Windows7 (along with the growing millions of other users), should definately be noted by Spotify please?

If the choice comes between W7 and Spotify, huge numbers of users (me included), will be hunting for another music streaming platform.

🙂 Thanks 🙂

[carl2130]

4 months now spotify. multiple browsers, multiple os, your own software still intermittently skips tracks...... FOUR MONTHS. close to 20 songs have now skipped in the last 10 minutes.

[MrKnobs]

Yes, they don't seem to care very much with customer care. I was pretty upset with them until the nice FireFox people made a browser that works with Spotify on Windows 7. 

[Chazzymmann]

Chrome on windows 10. Skips tracks and says it cannot play that right now......

[MrKnobs]

Load Firefox and all your Spotify troubles will vanish.  Firefox plays well with Chrome. It actually asks you how much connection you want it to have with Chrome (passwords, bookmarks, which URLs should be secure, etc)

[Lark_TheCarneline]

Happening here too… iPad Pro Safari browser.

[IMWHOKILLED5KIDS]

OML MAN this issue had been goin for a whole year? year n' half or maybe half a year idk tbh but im **bleep** tbh cuz this is pretty annoyin and i like usin spotify on my web player since my lap is made for games so there almost no storage for apps lol and i hope yall care abt this issue its pretty popular problem ive seen alot of my friends w it lol but im gonna be so honored if yall fix this issue and thanks ❤️ "w love IMWHOKILLED5KIDS"

[carl2130]

They don't care. That's the whole thing. I canceled my sub today.