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Jam isn't working

We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'.

This is currently being looked into.

Hey folks,

 

We're glad to announce that this issue should now be resolved 🙂 
In case things are still not working for you, try clearing your app's cached data.
If that doesn't help and the issue remains - do let us know 🙌🏼

Comments
kevin_m_fischer

This is still not working:
PC - cleared cache on both PCs
Used PR code AND link
The second user can join but it's the wrong song and doesn't play.

This is not Resolved.

aamwgm

Not resolved and still not working.