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Multiple car infotainment systems not loading playlists

We're getting reports from users that playlists aren’t loading on their car infotainment systems.

Hey folks,

 

Thanks for reporting this issue to us.

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to click +VOTE and Subscribe to the thread to be notified of any developments.

 

We’ll keep you posted and let you know as soon as we have any updates on this.

Comments
tinamicnr

I am having the same issue in my 2020 buick enclave.  The app opens but music won't play.  Everything works fine from my phone but I do a lot of travel where I lose cell service.  Streaming through the app on my car shows me to keep the music playing. 

jennhudd77

I have a 2022 GMC Terrain and I am having the same issue. It has been 3 weeks. Why has this problem not been fixed yet?

jgsherman2

Same issues here. 

I just wanted to share something in case anyone else has been feeling the same way. When my truck issues first started happening, I honestly thought I was the problem — like maybe I was losing my tech touch or missing something obvious.

 

Nope. Turns out it was just my 2019 Chevy Silverado being… a 2019 Chevy Silverado.

Not any problems with my other vehicle. Seems mine started after the last OTA update from GM 

Hcues1

2021 GMC Yukon, hasnt works in weeks, why has it not been fixed??