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Hi! Something strange is happening. I log in into Spotify with my username and my Facebook but the account that oppens is not mine?
In the website I can see that the mail and the name is someone else but it's still my facebook.
I can't even listen to music because te real owner is trying to listen at the same time and we cancel ach other.
I want my account back with all my playlists and live a normal life again, what should I do?
Hi there,
Welcome at the Spotify Community!
If you have an 'intruder' on you account, then I would recommend you to immediately change your password.
Afterwards, please go to your account page, and click the Sign out everywhere button to logout all devices that are connected to your account.
This way everyone (including you) gets logged out.
Hi,
Can you (Spotify) please disconnect Caique Silverio's facebook account from my account (Kentox)? I don't even have facebook and Caique has paired them by accident when he was at my house.
Regards,
Kenneth Swärd
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi,
I have disconnected facebook again. When can I see my own nickname Kentox instead of Caique Silverio?
And when I got mail from Sirvoy it says "Hi Caiquesuper" and not my nickname Kentox. Is that because his facebook was connected to my account?
And the last thing. Every time I try to play my music on Spotify it stops. I can only play like 5-10 seconds. Why is that?
Regards,
Kenneth Swärd (Kentox)
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
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