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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3733 Views
  • 28 replies
  • 6 likes
  • Other
  • 3733 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18261 Views
  • 8 replies
  • 2 likes
  • Other
  • 18261 Views
  • 8 replies
  • 2 likes

Song-Radio doesn't work over different (Spotify Connect) devices at same time (anymore)

In current Versions of the Clients (Android, Windows, Spotify Connect Device (Yamaha CD-N301)) the Song-Radio function doesn't sync the Song-Radio List* (not the playlist!) correct over different devices. For example, if I start a Song-Radio on Andro...

  • Visitor
  • In current Versions of the Clients (Android, Windows, Spotify Connect Device (Yamaha CD-N301)) the Song-Radio function doesn't sync the Song-Radio List* (not the playlist!) correct over different dev...
  • 503 Views
  • 0 replies
  • 1 likes
  • Connect
    Other
  • 503 Views
  • 0 replies
  • 1 likes

Shuffle doesn't work correctly on PS4 app

On PlayStation 4 when I use shuffle on playlists which have songs from multiple artists it only plays one artist at a time. For example I have a Rock-playlist containing Disco Ensemble, Billy Talent and Offspring. When I hit play, it starts playing D...

  • Casual Listener
  • On PlayStation 4 when I use shuffle on playlists which have songs from multiple artists it only plays one artist at a time.   For example I have a Rock-playlist containing Disco Ensemble, Bill...
  • 431 Views
  • 0 replies
  • 0 likes
  • Other
  • 431 Views
  • 0 replies
  • 0 likes

Web Player wont connect

Just keeps saying "Connecting to Spotify...." but never connects.

  • Casual Listener
  • Just keeps saying "Connecting to Spotify...." but never connects.
  • tvodotcom
  • Casual Listener
  • 454 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 454 Views
  • 4 replies
  • 0 likes

Can no longer save albums to my music

For some reason now, using either the web player or the Android app, I can no longer save any albums. When I click or tap save absolutely nothing happens. Is there a limit as to how many albums we can save to our music collection?

  • Regular
  • For some reason now, using either the web player or the Android app, I can no longer save any albums. When I click or tap save absolutely nothing happens. Is there a limit as to how many albums we ca...
  • toffermorgan
  • Casual Listener
  • 374 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 374 Views
  • 2 replies
  • 0 likes

Solved!! donde guarda la musica en nokia lumia 635

buenas noches, tengo la cuenta premium y la uso en mi nokia lumia 635. necesito saber donde se almacena la musica en mi celular para poder administar ya que me qedo sin lugar de alamacenamiento.busque en todos lados y no encuentro la ubicacion

  • Casual Listener
  • buenas noches, tengo la cuenta premium y la uso en mi nokia lumia 635. necesito saber donde se almacena la musica en mi celular para poder  administar ya que me qedo sin lugar de alamacenamiento...
  • fedecampo
  • Casual Listener
  • 571 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 571 Views
  • 2 replies
  • 0 likes

playlist update problems

As a premium member I expect my Spotify playlists to update on a weekly basis as it is suposed to work but that hasn't happened. I have the Top 100 Hip Hop tracks by Spotify playlist and it hasn't updated since 4/6/15. I am not really sure why this o...

  • Casual Listener
  • As a premium member I expect my Spotify playlists to update on a weekly basis as it is suposed to work but that hasn't happened.  I have the Top 100 Hip Hop tracks by Spotify playlist and it has...
  • gbwiz
  • Casual Listener
  • 412 Views
  • 2 replies
  • 0 likes
  • Other
  • 412 Views
  • 2 replies
  • 0 likes

Set a password for your devices - No email sent

I'm trying to set up a Spotify device username and password. The email address Spotify is trying to contact is correct and I have recieved emails from Spotify in the past but I haven't gotten an email to set the device password in 6 hours. I have che...

  • Casual Listener
  • I'm trying to set up a Spotify device username and password. The email address Spotify is trying to contact is correct and I have recieved emails from Spotify in the past but I haven't gotten an emai...
  • msprenkels
  • Newbie
  • 1043 Views
  • 6 replies
  • 0 likes
  • Other
  • 1043 Views
  • 6 replies
  • 0 likes

[Sonos] unable to play one particular album - "True" by Avicii through Sonos

New member here - with a problem. Apologies for starting like this! An odd one this, but there is one (newish) album that I can't play on Sonos through Spotify; Avicii's "True". The Sonos app says "Cannot play [song] .... Lost connection to Spotify" ...

  • Casual Listener
  • New member here - with a problem. Apologies for starting like this!   An odd one this, but there is one (newish) album that I can't play on Sonos through Spotify; Avicii's "True".   ...
  • MattSuda
  • Spotify Star
  • 2450 Views
  • 9 replies
  • 0 likes
  • 2450 Views
  • 9 replies
  • 0 likes

Spotify issue with playlist adding

Hey i've been having a problem with adding new songs to my playlists. So whenever I try and add new songs to my playlist it gives me that notification that tells me I already have this song in my playlist. I thought this was weird since I had never p...

  • Casual Listener
  • Hey i've been having a problem with adding new songs to my playlists. So whenever I try and add new songs to my playlist it gives me that notification that tells me I already have this song in my pla...
  • 301 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 301 Views
  • 0 replies
  • 0 likes

Kanye - 808s and Heartbreak album unavailable

I wanted to listen to this album today when I noticed it is suddenly blanked out and not even listed under the Arist. I was just listening to it a few days ago. Any reason why this album is not available anymore?

  • Newbie
  • I wanted to listen to this album today when I noticed it is suddenly blanked out and not even listed under the Arist. I was just listening to it a few days ago. Any reason why this album is not avail...
  • Josephk
  • Casual Listener
  • 691 Views
  • 3 replies
  • 3 likes
  • Other
  • 691 Views
  • 3 replies
  • 3 likes

Foreign Language song library

This may be a random question that cannot be answered but I'll ask anyway! I pay for Spotify premium and generally find every song I'm looking for (a few exceptions being artists that don't want their catalogue on it). But the problem I have is when ...

  • Newbie
  • This may be a random question that cannot be answered but I'll ask anyway! I pay for Spotify premium and generally find every song I'm looking for (a few exceptions being artists that don't want thei...
  • 532 Views
  • 0 replies
  • 0 likes
  • music
  • 532 Views
  • 0 replies
  • 0 likes

Congrats on new Rewind feature

Congratulations on the new #Rewind feature. Spotify automatically created a 90's playlist for me, and I love (almost) every song. Well done.

  • Casual Listener
  • Congratulations on the new #Rewind feature.   Spotify automatically created a 90's playlist for me, and I love (almost) every song.   Well done.  
  • BouncingCzech
  • Music Fan
  • 2695 Views
  • 8 replies
  • 0 likes
  • Web Player
  • 2695 Views
  • 8 replies
  • 0 likes

Account associed to a vodafone sim, but I don't know what sim. Help me please

Hi, I have this account associated at a sim vodafone, but i don t know what is this sim.. How I can know at what sim it is associated?

  • Newbie
  • Hi, I have this account associated at a sim vodafone, but i don t know what is this sim.. How I can know at what sim it is associated?
  • 418 Views
  • 0 replies
  • 0 likes
  • Other
  • 418 Views
  • 0 replies
  • 0 likes

Internal Service Error for Web player

Spotify hasn't work almost for a week now. Each time I opened the page it shows warning message saying "Error 500: Someone put a frog in our services. Sorry about that!". I tried to launch it in incognito window, cleaned cookies, but it doesn't work....

  • Casual Listener
  • Spotify hasn't work almost for a week now. Each time I opened the page it shows warning message saying "Error 500: Someone put a frog in our services. Sorry about that!". I tried to launch it in inco...
  • nastiapats
  • Casual Listener
  • 1060 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1060 Views
  • 3 replies
  • 0 likes

How do I get my desktop app playlists to show up in web player?

Is there any way to get a playlist I created in the Spotify Windows desktop app to be available or copied over to my Spotify web player? I have a long playlist I created in the desktop app before the Web Player was available. I'd love to be able to a...

  • Casual Listener
  • Is there any way to get a playlist I created in the Spotify Windows desktop app to be available or copied over to my Spotify web player?  I have a long playlist I created in the desktop app befo...
  • Pete
  • Roadie
  • 927 Views
  • 8 replies
  • 0 likes
  • Web Player
  • 927 Views
  • 8 replies
  • 0 likes

BUG Community forum playlist URI error

Howdy I don't know if others have experienced this, but it's happened to be a couple of times previously, figured this time I'd bring it up. Sometimes, the playlist URI link loses it's mind. The app will show the playlist and it will play normally, b...

  • Roadie
  • Howdy   I don't know if others have experienced this, but it's happened to be a couple of times previously, figured this time I'd bring it up.   Sometimes, the playlist URI link los...
  • madpw
  • Roadie
  • 550 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 550 Views
  • 1 replies
  • 0 likes

Solved!! How to hide the player in Spotify Web Player

Hi. Can I hide the player that appears to the right in the Spotify Web Player inferface when I'm not playing music?Thank you.

  • Casual Listener
  • Hi. Can I hide the player that appears to the right in the Spotify Web Player inferface when I'm not playing music? Thank you.
  • pacoramos
  • Casual Listener
  • 1227 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1227 Views
  • 3 replies
  • 0 likes

How to see friend's 'saved tracks'?

Hi, My primary method of favouriting new music that I like is by clicking the '+' button to save the music to my collection without adding it to any specific playlist. My friends also do this, how do I see what songs my friends have saved to their 's...

  • Casual Listener
  • Hi,   My primary method of favouriting new music that I like is by clicking the '+' button to save the music to my collection without adding it to any specific playlist. My friends also do thi...
  • cozmicf
  • Casual Listener
  • 11643 Views
  • 1 replies
  • 5 likes
  • Web Player
    Windows
  • 11643 Views
  • 1 replies
  • 5 likes

[WP 8] Country Specific Recommendation Suddenly Changed

Im a premium user and started using the app while in the US. Previously, the recommended playlist are all US playlist. Last March, I moved to the Philippines but the recommendations remained to be US specific. Only this week that I notice Spotify is ...

  • Newbie
  • Im a premium user and started using the app while in the US. Previously, the recommended playlist are all US playlist. Last March, I moved  to the Philippines but the recommendations remained to...
  • 286 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 286 Views
  • 0 replies
  • 1 likes

Problems saving my tracks

I've had premium for about a year now, and I listen on my PC, my Laptop, My phone, and on Roku and PS3. Primarlily I use my laptop and my phone. About two weeks ago, my account stopped saving the albums I wanted to keep in my music folder. No matter ...

  • Newbie
  • I've had premium for about a year now, and I listen on my PC, my Laptop, My phone, and on Roku and PS3.  Primarlily I use my laptop and my phone. About two weeks ago, my account stopped saving t...
  • 307 Views
  • 0 replies
  • 1 likes
  • Other
  • 307 Views
  • 0 replies
  • 1 likes