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Hello and welcome to the community!
I don't have Windows Phone myself but i will try and help you :).
Have you tried a clean reinstallation?
Unfortunately you will lose your offline playlists and you will need to redownload them again. But if you haven't tried log out and in, you could try that first.
For Future reference, it's a windows phone 8.1 and 10 thing and no album artwork shows up on the lock screen no matter what music player.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…