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Topics with Label: WP 8

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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

49390 Views

7 replies

3 likes

  • 49390 Views
  • 7 replies
  • 3 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

MGwilson

Visitor

35812 Views

201 replies

18 likes

Other
  • 35812 Views
  • 201 replies
  • 18 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

Newbie

Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...

31fddafi6miy2rpznlg7

Casual Listener

7990 Views

7 replies

2 likes

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WD
WP 8
WRT
  • 7990 Views
  • 7 replies
  • 2 likes

Superuser Contribution Cannot skip on song results

When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it does nothing. That's a nice feature for some users ...

Regular

When I play a song in the songs section on the search results page I expect the next listed song to be played when I click next. But in the latest version of the beta web player (aka desktop app) it ...

MafeG

Spotify Legend

786 Views

1 replies

1 likes

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ps3
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WD
WP 8
  • 786 Views
  • 1 replies
  • 1 likes

spotify syncs mobile to web , doesnt web to mobile

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web) however when i listen to one on web it is perfectly fine on mobile and I can continue where I left off from mobile how do i ...

Casual Listener

when i listen to a playlist on spotify mobile it continues on to web (this means I cannot continue where I left off from web)   however when i listen to one on web it is perfectly fine on mobi...

Billy-J

Spotify Star

869 Views

3 replies

0 likes

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WP 8
WRT
  • 869 Views
  • 3 replies
  • 0 likes

About working on your conscience and your sub-conscience

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI only saw one album throughout the whole Spotify that uses Hemi-Sync music to align the sub-...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I only ...

763 Views

0 replies

0 likes

BB10
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Denon
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Music
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Other
Philips
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ps3
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WD
WP 8
WRT
  • 763 Views
  • 0 replies
  • 0 likes

Spotify borra mis canciones

Soy usuario Premium hace casi un mes y cuando finalmente termino de descargar mis canciones para escucharlas sin internet se borran. Tengo un Lumia 640, descargué casi 3000 canciones (un poco más de 5 gb) y tengo una tarjeta de 16 gb. Ya me pasó una ...

Casual Listener

Soy usuario Premium hace casi un mes y cuando finalmente termino de descargar mis canciones para escucharlas sin internet se borran. Tengo un Lumia 640, descargué casi 3000 canciones (un poco más de ...

jaed_7

Casual Listener

1777 Views

4 replies

0 likes

Music
WP 8
  • 1777 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web API How Do I Pass Access Token to Front-End?

Hi, So I just finished the tutorial for the web API and I got it to work. I then set out building the front-end and I got that part to work too but then realized that my access token expired since I set up the front-end with the hour long access toke...

Casual Listener

Hi, So I just finished the tutorial for the web API and I got it to work. I then set out building the front-end and I got that part to work too but then realized that my access token expired since I ...

Jemi

Spotify Legend

1186 Views

1 replies

0 likes

Other
WP 8
  • 1186 Views
  • 1 replies
  • 0 likes

Problems with Web Player after latest Chrome update

Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're buffering, but the internet is fine (works at full speed w...

Casual Listener

Has anyone else had issues with the Web Player after the latest Chrome update? I'm on a Lenovo Chromebook, and two things have been happening. 1) Songs stop playing in the middle like they're bufferi...

-90qrnwni8_28

Casual Listener

1672 Views

1 replies

1 likes

Music
WP 8
  • 1672 Views
  • 1 replies
  • 1 likes

Why playlist disappear?

Why the playlist “Cataland” has been deleted ?

Newbie

Why the playlist “Cataland” has been deleted ?

972 Views

0 replies

0 likes

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WP 8
WRT
  • 972 Views
  • 0 replies
  • 0 likes

[WP8.1\W10M] Browse page is empty

I can't see anything on browse page. App just shows "unfortunately there is nothing here" text. I've checked on both phones with Windows 10 Mobile and Windows Phone 8.1. Reinstalling an app didn't help.

Music Fan

I can't see anything on browse page. App just shows "unfortunately there is nothing here" text. I've checked on both phones with Windows 10 Mobile and Windows Phone 8.1. Reinstalling an app didn't he...

BananaHood

Music Fan

1106 Views

2 replies

1 likes

Other
WP 8
  • 1106 Views
  • 2 replies
  • 1 likes

Solved!! how to use spotify connect on a windows phone

Hi everyone, I just recently bought a windows phone and although I didn't seem to have any problem using spotify connect to control my music playing on the ps4 with my previous IPhone, I just can't seem to be able to do so with my lumia 640.the conne...

Newbie

Hi everyone,   I just recently bought a windows phone and although I didn't seem to have any problem using spotify connect to control my music playing on the ps4 with my previous IPhone, I jus...

darbalce

Casual Listener

10672 Views

14 replies

4 likes

Connect
Music
Other
WP 8
  • 10672 Views
  • 14 replies
  • 4 likes

Solved!! On Web Player, the songs are playing but the audio isn't. Anyone have any suggestions?

Hi all, the title basically explains itself. Any thoughts or ideas as to why, and what I can do to fix it?

Casual Listener

Hi all, the title basically explains itself. Any thoughts or ideas as to why, and what I can do to fix it?

gweather

Casual Listener

943 Views

2 replies

0 likes

WP 8
  • 943 Views
  • 2 replies
  • 0 likes

Solved!! Spotify for Windows Phone (Windows Mobile 10)

Hello,i read that Spotify will stop the Support for Winows Phone?If that true (i use Windows Mobile 10) than i must cancel my Spotify Premium Account

Casual Listener

Hello, i read that Spotify will stop the Support for Winows Phone? If that true (i use Windows Mobile 10) than i must cancel my Spotify Premium Account

wally888

Newbie

69706 Views

32 replies

25 likes

WP 8
  • 69706 Views
  • 32 replies
  • 25 likes

Cannot find playlists anymore.

Since i got back from christmas holyday, spotify wont find ->any<- playlists on my windows phone. Searches i used to do to get to my favorite playlists are now returning only songs and albums. I checked on the new web player and there the search func...

Casual Listener

Since i got back from christmas holyday, spotify wont find ->any<- playlists on my windows phone.   Searches i used to do to get to my favorite playlists are now returning only songs and...

665 Views

0 replies

0 likes

WP 8
  • 665 Views
  • 0 replies
  • 0 likes

Recommended songs on premium

I have a premium account and whenever I listen to an album/playlist, it starts playing recommended songs after the album/playlist is over. Is there any way I can get rid of this? It plays the tracks in the album without recommended songs but when the...

Newbie

I have a premium account and whenever I listen to an album/playlist, it starts playing recommended songs after the album/playlist is over. Is there any way I can get rid of this? It plays the tracks ...

885 Views

0 replies

0 likes

WP 8
  • 885 Views
  • 0 replies
  • 0 likes

Windows 10 community vs Spotify

The problem is ignoring and avoiding Windows community again and no answer despite many (up to 200) upvotes and comments last 2-3 months. In my opinion treating really big userbase like this became an issue. I mean this thread.

Music Fan

The problem is ignoring and avoiding Windows community again and no answer despite many (up to 200) upvotes and comments last 2-3 months. In my opinion treating really big userbase like this became a...

628 Views

0 replies

0 likes

Other
WP 8
WRT
  • 628 Views
  • 0 replies
  • 0 likes

Windows 10 mobile Spotify app issues

Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time... 1. After playing 10 or so songs the app stops playing, songs need to be selected again to resume playback - frustrating when using a ...

Regular

Experiencing bugs on the Spotify app for Windows 10 mobile - it seems this app hasn't been updated in a long time...   1. After playing 10 or so songs the app stops playing, songs need to be s...

hornjt

Casual Listener

5528 Views

16 replies

6 likes

Other
WP 8
  • 5528 Views
  • 16 replies
  • 6 likes

[WP8.1] [Bug] Playlist download stuck at 100%

Hey folks, I searched all over the forum, but only got something similar for the Android app, but since I'm using a Windows Phone, I guess I'll put it here: The bug/problem is that the App gets stuck on 100% and actually never finishes downloading a ...

Regular

Hey folks,   I searched all over the forum, but only got something similar for the Android app, but since I'm using a Windows Phone, I guess I'll put it here:   The bug/problem is that ...

Barneylee

Regular

3284 Views

8 replies

3 likes

WP 8
  • 3284 Views
  • 8 replies
  • 3 likes

Windows 10 App Universal

Hello, could design a new revamped app for Windows 10, long ago not update the app for Windows Phone

Visitor

Hello, could design a new revamped app for Windows 10, long ago not update the app for Windows Phone

Wevenhuis

Gig Goer

4283 Views

11 replies

54 likes

WD
WP 8
  • 4283 Views
  • 11 replies
  • 54 likes

Solved!! Spotify on Windows Phone 8.1 has become practically unusable

Hey Folks, I've had this problem for a long time (many many months) and have been too lazy to post assuming that this is a issue affecting loads of others and that it would just get sorted but I've come to the point where I really need to find out wh...

Casual Listener

Hey Folks,   I've had this problem for a long time (many many months) and have been too lazy to post assuming that this is a issue affecting loads of others and that it would just get sorted b...

BlackRider2

Newbie

9022 Views

16 replies

22 likes

WP 8
  • 9022 Views
  • 16 replies
  • 22 likes