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Topics with Label: Account

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • BurnerBro
  • Visitor
  • 18586 Views
  • 118 replies
  • 11 likes
  • Other
  • 18586 Views
  • 118 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21653 Views
  • 9 replies
  • 2 likes
  • Other
  • 21653 Views
  • 9 replies
  • 2 likes

Superuser Contribution Lost audiobook top up hours

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free 15 would have been added. I see no record other th...

  • Casual Listener
  • I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next f...
  • Kbear145
  • Visitor
  • 2054 Views
  • 12 replies
  • 0 likes
  • Account
  • 2054 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Too many tabs bug

I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself.I had no problems working on other things on my laptop and having Sp...

  • Casual Listener
  •   I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself. I had n...
  • Maria
  • Moderator
  • 9816 Views
  • 12 replies
  • 0 likes
  • Account
  • 9816 Views
  • 12 replies
  • 0 likes

Superuser Contribution Can't login on my mobile device

Plan Premium Country USA Device Android Phone Operating System Android 8.1.0 My Question or Issue I am unable to login to my Spotify account on this Android device. I've reset my password several times and am able to access it on my computer as well ...

  • Newbie
  • Plan Premium Country USA Device Android Phone Operating System Android 8.1.0   My Question or Issue I am unable to login to my Spotify account on this Android device. I've r...
  • AlejaR
  • Moderator
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 219 Views
  • 1 replies
  • 0 likes

In my library songs are dissappeares and songs are not adding

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amay
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • Account
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username issues

Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android Yesteday I was making blends with people and it would have our usernames like normal but today when I logged in instead of saying my username it says some num...

  • Newbie
  • Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android    Yesteday I was making blends with people and it would have our usernames lik...
  • AlejaR
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • Account
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Podcast Is Not Showing Up When I Search

Greetings! I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us if they decide to use the search function. Is it just a matt...

  • Regular
  • Greetings!   I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us ...
  • Lucy53
  • Visitor
  • 27642 Views
  • 16 replies
  • 1 likes
  • Account
  • 27642 Views
  • 16 replies
  • 1 likes

Cant log in to Spotify on Xbox One

Operating System(Xbox One) My Question or IssueI was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbox One that didn't work so I tried pairing it through my phone and that d...

  • Visitor
  •   Operating System (Xbox One)   My Question or Issue I was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbo...
  • Not applicable
  • 14350 Views
  • 26 replies
  • 44 likes
  • Account
  • 14350 Views
  • 26 replies
  • 44 likes

Superuser Contribution Why can't my premium account use Spotify Connect, but other accounts can?

Hi,I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried using multiple phones, but the issue persists. Additionally, ...

  • Casual Listener
  • Hi, I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried u...
  • kukurin
  • Casual Listener
  • 701 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
  • 701 Views
  • 7 replies
  • 0 likes

Superuser Contribution Save filtered photo from Discover Weekly list?

Hey guys, I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would like to save a copy, but the only way I can find is screenshotting...

  • Newbie
  • Hey guys,    I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would ...
  • irisadeada
  • Casual Listener
  • 968 Views
  • 1 replies
  • 5 likes
  • Account
    Other
  • 968 Views
  • 1 replies
  • 5 likes

Spotify and Onkyo TX8050: knock out.

As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change. Affected Models:A/V Receivers: TX-NR509, TX-NR579, TX-NR609, TX-N...

  • Casual Listener
  • As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change.  Affecte...
  • Poco
  • Newbie
  • 2269 Views
  • 4 replies
  • 1 likes
  • Account
  • 2269 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify streams lost and frozen

CountryAustralia My Question or Issue So i uploaded my song to spotify, had been gaining streams perfectly fine.Until recently, my streams for my song dropped, as well as it being frozen without gaining any at all. It says if people are listening at ...

  • Visitor
  • Country Australia     My Question or Issue   So i uploaded my song to spotify, had been gaining streams perfectly fine. Until recently, my streams for my song dropped, as well a...
  • Charlienicole7
  • Visitor
  • 8128 Views
  • 3 replies
  • 4 likes
  • Account
  • 8128 Views
  • 3 replies
  • 4 likes

Spotify switches device without being asked

PlanBasic FamilyCountryUKDeviceGoogle home speakers, Android phonesOperating System? My Question or IssueScenario – I am at the gym playing music from my Android phone to my ear pods. My wife is at home, she asks Google home to play her music. My mus...

  • Visitor
  • Plan Basic Family Country UK Device Google home speakers, Android phones Operating System ?   My Question or Issue Scenario – I am at the gym playing music from my Android phone to my ...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Werbung in Podcasts trotz Premium

Hallo zusammen,leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden. Da ich Premium Nutzer Eures Dienstes bin, stört mich das doch sehr und ich überl...

  • Regular
  • Hallo zusammen, leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden.   Da ich Premium Nut...
  • Benjamin111
  • Newbie
  • 37998 Views
  • 57 replies
  • 69 likes
  • Account
    Premium
  • 37998 Views
  • 57 replies
  • 69 likes

Superuser Contribution New collab release doesn't show on both artist profiles

Hello everyone, As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that is only showing up on one of both artist's profiles. I've s...

  • Casual Listener
  • Hello everyone,   As an artist, I do not know where else to post my questions about releases, so I will just try and start here :). Today is release day, and my release is a collaboration that...
  • Jstringer1111
  • Casual Listener
  • 5955 Views
  • 7 replies
  • 0 likes
  • Account
  • 5955 Views
  • 7 replies
  • 0 likes

Superuser Contribution Multiple Spotify accounts with Google Home software controlling multiple homes

I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account. Is there a way to configure Spotify and Google Hom...

  • Casual Listener
  • I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account....
  • OscarDC
  • Moderator
  • 1314 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1314 Views
  • 1 replies
  • 0 likes

very slow platform

3 days ago the web platform is too slow to create a playlist, when opening a playlist, adding a song, changing the order of the songs it takes forever, you have to wait a long time for it to be useful I hope they fix it soon

  • Casual Listener
  • 3 days ago the web platform is too slow to create a playlist, when opening a playlist, adding a song, changing the order of the songs it takes forever, you have to wait a long time for it to be usefu...
  • Luan
  • Spotify Star
  • 391 Views
  • 3 replies
  • 2 likes
  • Account
  • 391 Views
  • 3 replies
  • 2 likes

Need Help Claiming My Artist Profile

I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream where I made the music, I dont want to accedentally get in legal iss...

  • Newbie
  •    I Am Trying To Claim My Artist Account But I am a Very New Artist And Dont Have Many Social Media Accounts That Show That The Music I made Is Mine. I've Tried My Youtube on a stream w...
  • Maxim
  • Spotify Star
  • 3630 Views
  • 3 replies
  • 1 likes
  • Account
  • 3630 Views
  • 3 replies
  • 1 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

  • Casual Listener
  •   Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, b...
  • Maxim
  • Spotify Star
  • 324 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 324 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't remove Sonos from the app

Hi, I have Sonos Arc and even after removing Sonos from the managed apps I can see it as an option in the desktop and Android app. How can I get rid of the Sonos in my account? Attached screenshot from my account

  • Casual Listener
  • Hi, I have Sonos Arc and even after removing Sonos from the managed apps I can see it as an option in the desktop and Android app. How can I get rid of the Sonos in my account?   Attached s...
  • Vasil
  • Moderator
  • 1605 Views
  • 6 replies
  • 0 likes
  • Account
  • 1605 Views
  • 6 replies
  • 0 likes

Superuser Contribution Nova função de letras não aparecem na minha conta

PlanPremiumCountryBrasilDevice(Galaxy A20)Operating System(Android Oreo,Windows 10) My Question or IssueA nova funcionalidade de letras geridas pelo spotify não está disponível na minha conta quando procuro, e usando a conta do meu pai no mesmo dispo...

  • Regular
  • Plan Premium Country Brasil Device (Galaxy A20) Operating System (Android Oreo,Windows 10)   My Question or Issue A nova funcionalidade de letras geridas pelo spotify não está dis...
  • LipeMenegasso
  • Newbie
  • 95947 Views
  • 60 replies
  • 42 likes
  • Account
  • 95947 Views
  • 60 replies
  • 42 likes