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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63278 Views

7 replies

4 likes

  • 63278 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

38915 Views

219 replies

20 likes

Other
  • 38915 Views
  • 219 replies
  • 20 likes

Superuser Contribution My Podcast Is Not Showing Up When I Search

Greetings! I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us if they decide to use the search function. Is it just a matt...

Regular

Greetings!   I am concerned that my podcast is not showing up when I search for it via search bar on my computer or phone. I'd really like for it to be easier for our new listeners to find us ...

12138905571

Visitor

31379 Views

19 replies

1 likes

Account
  • 31379 Views
  • 19 replies
  • 1 likes

Superuser Contribution The new spotify updates aren't appearing in my account

I don't get the new content from the most recent updates on Spotify, I don't even have the Canvas option (and I think this option has been available since a long time ago), neither the new aspect of the music player.I tried creating a new account and...

Regular

...f the music player. I tried creating a new account and it has all the new options, it had the new aspect, the Canvas and eveything; I also tried reinstalling the app and closing my session in all my d...

Eni

Moderator

2640 Views

16 replies

0 likes

Account
  • 2640 Views
  • 16 replies
  • 0 likes

Superuser Contribution i never got paid from my deleted music can i get it back?

i had music posted on this page about three or four albums and sorry for the delay and the win and the win 2 and they were on my friends distrokid im not sure if he ran off with the money or not i asked him he said no but i still dont trust it its be...

Newbie

i had music posted on this page about three or four albums and sorry for the delay and the win and the win 2 and they were on my friends distrokid im not sure if he ran off with the money or not i as...

Dessi

Moderator

161 Views

1 replies

0 likes

Account
Other
Security
  • 161 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vu à l'étranger alors que je suis en France

PlanFreeCountryFranceDeviceInnioasis G1Operating SystemAndroid 8.1.0My Question or IssueBonjour,Mon lecteur connecté Innioasis G1 est connecté à mon réseau WiFi de ma box internet d'un opérateur français, en France. Mon compte Spotify est bien config...

Visitor

Plan Free Country France Device Innioasis G1 Operating System Android 8.1.0 My Question or Issue Bonjour, Mon lecteur connecté Innioasis G1 est connecté à mon réseau WiFi de ma box internet...

Ivelina

Moderator

161 Views

1 replies

0 likes

Account
Free
Login
  • 161 Views
  • 1 replies
  • 0 likes

Login abroad issue on local network

PlanFreeCountryUSA DeviceIkarao Karaoke machine Shell S2 My Question or IssueI can login to my account on my iPad, but when I attempt to login on the app associated with this karaoke machine it thinks I'm in a different country. Both devices are on t...

Visitor

Plan Free Country USA   Device Ikarao Karaoke machine Shell S2   My Question or Issue I can login to my account on my iPad, but when I attempt to login on the app associated with t...

114 Views

0 replies

0 likes

Account
  • 114 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lost audiobook top up hours

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next free 15 would have been added. I see no record other th...

Casual Listener

I purchased a 12.99 top up of audiobook hours on August 6. I don’t believe they posted to my account and they have not been used. Either not used at all or maybe a couple of hours Before my next f...

shanulrich

Newbie

3595 Views

13 replies

0 likes

Account
  • 3595 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Unable to log out of unwanted devices

Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...

Newbie

Plan - Premium Country - US Device - Amazon Echo Dot   Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account...

Dessi

Moderator

2217 Views

3 replies

0 likes

Account
Login
  • 2217 Views
  • 3 replies
  • 0 likes

Superuser Contribution Amazon Alexa (Echo Dot) & Kids Account

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo DotMy Question or Issue:I have a family account that my wife and my 9 year old daughter use, as well as myself. My daughter has an echo dot in her bedroom and spotfiy is...

Casual Listener

Plan: Family / Free/Premium: Premium / Country: UK / Device: Amazon (Alexa) Echo Dot My Question or Issue: I have a family account that my wife and my 9 year old daughter use, as w...

Enorb

Newbie

24038 Views

30 replies

50 likes

Account
Other
Premium
  • 24038 Views
  • 30 replies
  • 50 likes

Superuser Contribution Really loud adds / commercials

Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying. I hope this is just oversight not intentional forcing me to pa...

Newbie

Since few weeks some commercial adds got really, really loud, comparing to the music. As I'm usually listen to music while not sitting straight before PC it gets really freaking annoying.   I ...

Undead_cat

Casual Listener

1684 Views

6 replies

5 likes

Account
Free
Other
  • 1684 Views
  • 6 replies
  • 5 likes

Superuser Contribution Spotify connect not working properly

PlanPremium individualCountryAustraliaDeviceiPhone XR and Lenovo/google smart clockOperating SystemiOS 18.5 My Question or IssueIf I am playing music on my phone and a family member plays music on the smart clock, my phone automatically connects to t...

Visitor

Plan Premium individual Country Australia Device iPhone XR and Lenovo/google smart clock Operating System iOS 18.5   My Question or Issue If I am playing music on my phone and a family...

Yordan

Moderator

362 Views

1 replies

0 likes

Account
Other
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify won't play without WiFi even though I have premium and playlists downloaded.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

johnf52

Gig Goer

12255 Views

12 replies

0 likes

Account
  • 12255 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Too many tabs bug

I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself.I had no problems working on other things on my laptop and having Sp...

Casual Listener

  I have a current issue that happened out of nowhere a few days ago. There is a bug that indicates that there are TOO many tabs even though the only tab I have open is the app itself. I had n...

Ivelina

Moderator

11240 Views

18 replies

0 likes

Account
  • 11240 Views
  • 18 replies
  • 0 likes

Superuser Contribution Can't login on my mobile device

Plan Premium Country USA Device Android Phone Operating System Android 8.1.0 My Question or Issue I am unable to login to my Spotify account on this Android device. I've reset my password several times and am able to access it on my computer as well ...

Newbie

Plan Premium Country USA Device Android Phone Operating System Android 8.1.0   My Question or Issue I am unable to login to my Spotify account on this Android device. I've r...

AlejaR

Moderator

357 Views

1 replies

0 likes

Account
Premium
  • 357 Views
  • 1 replies
  • 0 likes

In my library songs are dissappeares and songs are not adding

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Amay

Spotify Star

204 Views

1 replies

0 likes

Account
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username issues

Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android Yesteday I was making blends with people and it would have our usernames like normal but today when I logged in instead of saying my username it says some num...

Newbie

Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android    Yesteday I was making blends with people and it would have our usernames lik...

AlejaR

Moderator

247 Views

1 replies

0 likes

Account
  • 247 Views
  • 1 replies
  • 0 likes

Cant log in to Spotify on Xbox One

Operating System(Xbox One) My Question or IssueI was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbox One that didn't work so I tried pairing it through my phone and that d...

Visitor

  Operating System (Xbox One)   My Question or Issue I was listening to my music like normal and I was signed out so I tried signing back in that didn't work so tried restarting my Xbo...

Not applicable

15153 Views

26 replies

44 likes

Account
  • 15153 Views
  • 26 replies
  • 44 likes

Superuser Contribution Why can't my premium account use Spotify Connect, but other accounts can?

Hi,I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried using multiple phones, but the issue persists. Additionally, ...

Casual Listener

Hi, I’m experiencing issues with my old premium Spotify account when trying to use Spotify Connect. I can see the speakers/devices on the same network, but I’m unable to connect. I’ve tried u...

kukurin

Casual Listener

1024 Views

7 replies

0 likes

Account
Premium
  • 1024 Views
  • 7 replies
  • 0 likes

Superuser Contribution Save filtered photo from Discover Weekly list?

Hey guys, I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would like to save a copy, but the only way I can find is screenshotting...

Newbie

Hey guys,    I know this is a silly one, but is there any way to save the neat filtered photo that they use for the Discover Weekly playlist? I love the pink and purple overlay and would ...

irisadeada

Casual Listener

1098 Views

1 replies

5 likes

Account
Other
  • 1098 Views
  • 1 replies
  • 5 likes

Spotify and Onkyo TX8050: knock out.

As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change. Affected Models:A/V Receivers: TX-NR509, TX-NR579, TX-NR609, TX-N...

Casual Listener

As of July 20th, 2017 Spotify has ceased function on certain 2011 model year Onkyo network receivers, components and mini-systems. Spotify has notified registered users of this change.  Affecte...

Poco

Newbie

2423 Views

4 replies

1 likes

Account
  • 2423 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify streams lost and frozen

CountryAustralia My Question or Issue So i uploaded my song to spotify, had been gaining streams perfectly fine.Until recently, my streams for my song dropped, as well as it being frozen without gaining any at all. It says if people are listening at ...

Visitor

Country Australia     My Question or Issue   So i uploaded my song to spotify, had been gaining streams perfectly fine. Until recently, my streams for my song dropped, as well a...

Charlienicole7

Visitor

9188 Views

3 replies

4 likes

Account
  • 9188 Views
  • 3 replies
  • 4 likes