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Topics with Label: Connect

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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

49076 Views

7 replies

3 likes

  • 49076 Views
  • 7 replies
  • 3 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Deb1989

Casual Listener

35702 Views

200 replies

18 likes

Other
  • 35702 Views
  • 200 replies
  • 18 likes

Spotify Unsupported on Rekordbox in South Africa

PlanPremiumCountrySouth AfricaDeviceM1 Macbook AirOperating SystemMacos Tahoe My Question or IssueRekordbox Integration not supported in South Africa? Is this being fixed? I just want to check if this is something that is being worked on to integrate...

Newbie

Plan Premium Country South Africa Device M1 Macbook Air Operating System Macos Tahoe   My Question or Issue Rekordbox Integration not supported in South Africa? Is this being fixed? I ...

Theta2

Casual Listener

229 Views

3 replies

0 likes

Connect
Music
Other
  • 229 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not playing on external devices

Plan Premium Country Australia Device iPhone 12 Pro, MacBook Pro, Google Nest Hub, Google Nest Mini, Google Home Max Operating System iOS 15.1.1, MacOS 12.01 My Question or Issue Spotify podcasts stopped working on Google Home connected speakers. 1. ...

Music Fan

...ssue   Spotify podcasts stopped working on Google Home connected speakers.   1. When I ask Google Home to play Spotify podcasts, or when I cast from my iPhone to a Google speaker a...

Redramewe

Newbie

33008 Views

157 replies

18 likes

Connect
Other
  • 33008 Views
  • 157 replies
  • 18 likes

Superuser Contribution WearOS Internet Connection Error

PlanFree/PremiumCountryUnited KingdomDeviceGalaxy Watch5Operating SystemWearOS 6 My Question or IssueIt just doesn't connect. As I open the app, it says "logging in" but then the screen goes to the Internet Connection Error, even while connected to t...

Casual Listener

Plan Free/Premium Country United Kingdom Device Galaxy Watch5 Operating System WearOS 6   My Question or Issue It just doesn't connect. As I open the app, it says "logging in" but t...

OscarDC

Moderator

110 Views

1 replies

0 likes

Connect
Other
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth connection drops. Lyrics are posible in offline mode?

PlanPremiumCountryMéxicoDeviceiPhone 13 pro MaxOperating SystemiOS 18.6 & iOS 26My Question or IssueThe Bluetooth connection drops (only for 1-2 seconds) when I turn on data to follow lyrics, especially on iOS. I have tried several cell phones and th...

Casual Listener

Plan Premium Country México Device iPhone 13 pro Max Operating System iOS 18.6 & iOS 26 My Question or Issue The Bluetooth connection drops (only for 1-2 seconds) when I turn on data t...

Dessi

Moderator

137 Views

2 replies

0 likes

Connect
Music
Other
  • 137 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connect spotify to tiktok

PlanPremiumCountryNetherlandsDeviceiPhone XSOperating SystemiOS 17.5.1 My Question or IssueI want to connect my spotify to my tiktok as listed in this article: https://support.spotify.com/bw/article/tiktok-and-spotify/but i don’t have the music optio...

Casual Listener

Plan Premium Country Netherlands Device iPhone XS Operating System iOS 17.5.1   My Question or Issue I want to connect my spotify to my tiktok as listed in this article: https://s...

BenjiBlaakilde

Newbie

17366 Views

7 replies

1 likes

Connect
Music
Other
  • 17366 Views
  • 7 replies
  • 1 likes

Superuser Contribution How do I turn off annoying pop ups? And what does spotify consider an ad?

Since Spotify have decided to massively increase the amount of spam pop ups and adverts in premium, have they added a way to turn these off? I checked the settings but I can't find anything. I already have every notification and update/news follow di...

Casual Listener

Since Spotify have decided to massively increase the amount of spam pop ups and adverts in premium, have they added a way to turn these off? I checked the settings but I can't find anything. I alread...

umbra2

Visitor

5015 Views

11 replies

16 likes

Connect
Music
Other
Samsung
  • 5015 Views
  • 11 replies
  • 16 likes

Superuser Contribution Patreon account link not working

Hello,I have followed all of the instructions to link my Patreon account to Spotify. I disconnected from Spotify, logged out of both accounts, cleared my cookies/cache, restarted my computer, and verified that I was logging into the correct accounts....

Visitor

...erified that I was logging into the correct accounts. When I connect them, I'm getting a message that says "404: Your account is already connected." However, when I go to the podcast episode I have a...

Yordan

Moderator

317 Views

1 replies

0 likes

Connect
  • 317 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Anchor Login not working

Plan: Premium (Brazil)Web - Chrome - MacOSPODCAST: https://podcasters.spotify.com/pod/show/luzearte My Question or Issue: Since Anchor change to Spotify for Podcasters my login information doesn't work anymore. I have no access to my content, at all!...

Newbie

Plan: Premium (Brazil) Web - Chrome - MacOS PODCAST: https://podcasters.spotify.com/pod/show/luzearte   My Question or Issue:   Since Anchor change to Spotify for Podca...

Elbertor

Newbie

8492 Views

3 replies

1 likes

Connect
Other
  • 8492 Views
  • 3 replies
  • 1 likes

Add Support for Pioneer, JVC/Kenwood Car Stereos Back

My original post was removed due to requesting a feature to be *added back*. While I'm also ashamed to have to ask for Spotify to add useful features *back*, it needs to be done so I am posting it here. Recently Spotify has dropped support for Pionee...

Music Fan

...here was an app/mod to "bridge" the connection between Spotify and car stereos/devices to fix this. Better yet, I just wish Spotify added this back.   I would like to know why this u...

PatalJunior

Casual Listener

6774 Views

19 replies

12 likes

Connect
Other
  • 6774 Views
  • 19 replies
  • 12 likes

Superuser Contribution Samsung wireless multiroom speakers stopped working

My samsung wam751 multiroom speakers suddenly stopped working. I've restarted my entire network, reset the speakers and re-added, tried downgrading the android Spotify app. It doesn't work from the Windows app either. Both Windows and android apps se...

Roadie

...indows app either. Both Windows and android apps see the speakers and can connect to them but immediately pause play and the songs hang at 0:00 Plan Premium Country NL       &n...

Voetzoeker

Newbie

9169 Views

47 replies

4 likes

Connect
Samsung
  • 9169 Views
  • 47 replies
  • 4 likes

Superuser Contribution Spotify Jam session keeps exiting

PlanFree/PremiumCountry U.S. DevicePixel 7 My Question or IssueWhen i start a jam session with a couple of friends, we keep having the jam session randomly exit. We tried having someone else host the jam session and the same thing happens. What's goi...

Casual Listener

Plan Free/Premium Country U.S.   Device Pixel 7   My Question or Issue When i start a jam session with a couple of friends, we keep having the jam session randomly exit.  We tr...

joeysun

Newbie

14334 Views

33 replies

6 likes

Connect
Other
  • 14334 Views
  • 33 replies
  • 6 likes

No Phorus/Difinitivetech/Play-Fi Playback - Spotify Connect

PlanPremiumCountryUSADeviceAny ios device. Have not tested on Android. PR5 receivers won''t playDifinitiveTech W adapt receivers won't playOperating SystemLatest iOS version (18.5) and latest play-fi app (8.62.1)Latest CAP 8.6.0.085 on all my receive...

Regular

...nd my dads Phorus Play-Fi receivers. No playback when trying to connect directly, indivdually to any of these receivers via spotify connect.  They only play sound when part of a group where a w...

ConstantlyOn

Regular

420 Views

4 replies

2 likes

Connect
Other
  • 420 Views
  • 4 replies
  • 2 likes

Superuser Contribution Podcast playback speed for certain shows slower on Echo Dot devices

When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it already says it's playing at "1x" speed in both the S...

Regular

When I ask my Echo devices to "play ____ podcast from Spotify", they stream it at a decreased speed. I have never ever messed with speed settings in Spotify nor Alexa app. I tried to fix it but it al...

Dvdmis

Newbie

10666 Views

57 replies

10 likes

Connect
  • 10666 Views
  • 57 replies
  • 10 likes

Superuser Contribution report

i reported a person on my podcast since they violated the policy i did everything i thought you guys w

Visitor

i reported a person on my podcast since they violated the policy i did everything i thought you guys w

OscarDC

Moderator

123 Views

1 replies

0 likes

Connect
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play properly Spotify on my Bose Home speaker 500

PlanFreeCountryItalyDevice(Bose home speaker 500) Operating System(Android, Windows 10) My Question or IssueFrom a while ago I've been experiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection wo...

Casual Listener

...xperiencing some issues related to the performance of Spotify on my Bose Home speaker 500: the first connection works and after one to three songs the music suddenly stops, the Bose device alerts that there w...

Grinsekaetz

Visitor

4655 Views

28 replies

0 likes

Connect
Music
Other
  • 4655 Views
  • 28 replies
  • 0 likes

Superuser Contribution Transcript for my podcast

Hi there, Would you please give me the transcript option for my dating as I just release the statement below today it would help filled the copyright claim and prevent any future incident. please find my showNobody’s dating anymore statement I’ve rel...

Visitor

Hi there,    Would you please give me the transcript option for my dating as I just release the statement below today it would help filled the copyright claim and prevent any future incid...

jball

Visitor

597 Views

2 replies

0 likes

BB10
Connect
  • 597 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Connect randomly stops on Alexa Multi Room Speaker Groups

Plan: PremiumCountry: USADevice: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakersSpotify ver 8.5.19iPhone XS, iOS 12.4Linksys Velop mesh router 3 nodes. My Question or Issue Anyone help fix this: When listening to music on Alexa mu...

Newbie

  Plan: Premium Country: USA Device: Alexa Spotify Connect, dots, shows, echo, multi room Alexa speakers Spotify ver 8.5.19 iPhone XS, iOS 12.4 Linksys Velop mesh router 3 nodes. &n...

javajnky

Casual Listener

17096 Views

40 replies

35 likes

Connect
  • 17096 Views
  • 40 replies
  • 35 likes

Solved!! Visiting Spotify’s Headquarter in Stockholm

Hello everyone!My name is Joseph Haddad, I am a DJ/Producer from Beirut/Lebanon also a verified artist on Spotify working under the artist name of ID.Jay.This might be as an unusual question but I am wondering if it is possible to have a tour at Spot...

Regular

Hello everyone! My name is Joseph Haddad, I am a DJ/Producer from Beirut/Lebanon also a verified artist on Spotify working under the artist name of ID.Jay. This might be as an unusual question but ...

Hamphrey

Visitor

4923 Views

4 replies

1 likes

Connect
Music
  • 4923 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify doesn't work properly with Amazon Echo Dot 4th Generation

PlanPremium FamilyCountryBrazilDeviceAmazon Echo Dot 4th GenerationMy Question or IssueHi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a speaker for Spotify along with my other Amazon devices (namely other 3r...

Gig Goer

Plan Premium Family Country Brazil Device Amazon Echo Dot 4th Generation My Question or Issue Hi, I've been having issues connecting to my Amazon Echo Dot (4th Gen). I use it often as a s...

liminal1

Music Fan

12980 Views

45 replies

3 likes

Connect
  • 12980 Views
  • 45 replies
  • 3 likes

Solved!!Superuser Contribution Amazon Household / Spotify Connect Issue: Echo Devices only on one Account

PlanPremium DuoCountryGermanyDevice(iPhone 14 Pro, iPhone 15 Pro Max, iPad 10th Gen., iPad mini 5, several Echo Devices)Operating System(iOS 17.4.1, iPadOS 17.4.1) My Question or IssueHello Spotify-Community,I'm reaching out with the following concer...

Casual Listener

...ncountering issues with music playback through the Spotify app via Spotify Connect. This feature is essential for us, as Alexa sometimes misunderstands artist names or song titles.   All devices are connect...

liminal1

Music Fan

4195 Views

5 replies

0 likes

Connect
  • 4195 Views
  • 5 replies
  • 0 likes