Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
56196 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
PlanPremiumCountryUSDeviceSamsung Galaxy S21Operating System My Question or IssueThis only happens when Bluetooth is turned on from my phone and connected to headphones/speakers; the desktop app doesn't seem to have an issue. I reset my WiFi-Bluetoot...
Plan Premium Country US Device Samsung Galaxy S21 Operating System My Question or Issue This only happens when Bluetooth is turned on from my phone and connected to h...
Moderator
2564 Views
15 replies
0 likes
I know there have been other posts on this, but none of them have any results and this has been happening for over two months now. This is a bug that arrived in an update around July/August and still hasn't even been acknowledged, much less fixed. Wh...
...till hasn't even been acknowledged, much less fixed. When I'm connected in the car via Bluetooth I cannot use the car's controls to skip tracks unless Spotify's playing screen is open and the p...
1770 Views
0 replies
0 likes
For months now I haven't been able to play or pause using my Bluetooth headphones and my car. I've tried fresh installs of the app, 2 different phones, 2 different Bluetooth headphones ,same results. Play and pause work just fine on other apps that I...
For months now I haven't been able to play or pause using my Bluetooth headphones and my car. I've tried fresh installs of the app, 2 different phones, 2 different Bluetooth headphones ,same results....
Roadie
2329 Views
7 replies
2 likes
Hello there!I have a VW GOLF MK 7 (bluetooth) version and since my last update the spotify is not working anymore with my car. Even if I put the volume higher and higher and it continues mute with no sound. I can see the seconds of musics going on bu...
Hello there! I have a VW GOLF MK 7 (bluetooth) version and since my last update the spotify is not working anymore with my car. Even if I put the volume higher and higher and it continues mute w...
571 Views
0 replies
0 likes
