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Topics with Label: Login

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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

34516 Views

94 replies

26 likes

  • 34516 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

Royaleisthegoat26-

Visitor

2737565 Views

37 replies

153 likes

Other
  • 2737565 Views
  • 37 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

viniciuseddy

Newbie

194185 Views

205 replies

116 likes

  • 194185 Views
  • 205 replies
  • 116 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Trilogym

Visitor

69970 Views

300 replies

26 likes

Other
  • 69970 Views
  • 300 replies
  • 26 likes

Superuser Contribution Cant log in "Something went wrong, try again" for weeks

PlanFreeCountryGermanyDeviceThinkPad - NotebookOperating SystemLinux Debian My Question or IssueAfter entering my email-adress I get the "Oops! Something went wrong, please try again or check out our help area" message (german language) since some we...

Newbie

Plan Free Country Germany Device ThinkPad - Notebook Operating System Linux Debian   My Question or Issue After entering my email-adress I get the "Oops! Something went wrong, please t...

Hospy

Casual Listener

339 Views

4 replies

0 likes

Login
  • 339 Views
  • 4 replies
  • 0 likes

Superuser Contribution 2fa verification code not accepted

Been a premium member for 10+ years. I noted some weeks ago I couldn’t activate integration with an app due to login failed - wrong verification code from my authentic app. Today I tested the webpage, same problem.so I used backup code, logged in, di...

Casual Listener

Been a premium member for 10+ years. I noted some weeks ago I couldn’t activate integration with an app due to login failed - wrong verification code from my authentic app. Today I tested the w...

Ivelina

Moderator

482 Views

1 replies

0 likes

Account
Login
Security
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vu à l'étranger alors que je suis en France

PlanFreeCountryFranceDeviceInnioasis G1Operating SystemAndroid 8.1.0My Question or IssueBonjour,Mon lecteur connecté Innioasis G1 est connecté à mon réseau WiFi de ma box internet d'un opérateur français, en France. Mon compte Spotify est bien config...

Visitor

Plan Free Country France Device Innioasis G1 Operating System Android 8.1.0 My Question or Issue Bonjour, Mon lecteur connecté Innioasis G1 est connecté à mon réseau WiFi de ma box internet...

Ivelina

Moderator

637 Views

1 replies

0 likes

Account
Free
Login
  • 637 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to log out of unwanted devices

Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...

Newbie

Plan - Premium Country - US Device - Amazon Echo Dot   Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my acc...

Dessi

Moderator

4394 Views

3 replies

0 likes

Account
Login
  • 4394 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Problem logging in on Xbox

USA PremiumXbox OneI've had years of good integration with this app on Xbox, but as of this morning it has logged me out and will not connect back to my spotify account either through wireless, pairing, or login and password. I've tried hard console ...

Newbie

...ireless, pairing, or login and password. I've tried hard console reset, as well as uninstalling and reinstalling the spotify app.   

Anastazie

Newbie

22616 Views

12 replies

2 likes

Login
Other
Premium
  • 22616 Views
  • 12 replies
  • 2 likes

Can`t sign in my account

Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10 My Question or Issue At one moment I just couldn`t sign in my account, but I can find it from another account, none of ways to sign in are workingName of the ac...

Casual Listener

  Plan Free Country Ukraine Device Samsung a54, Laptop Operating System Android, windows 10   My Question or Issue At one moment I just couldn`t sign in my account, bu...

Maxim

Spotify Star

675 Views

3 replies

0 likes

Account
Login
Other
Security
  • 675 Views
  • 3 replies
  • 0 likes

Cannot login with TEAC AG-D500

Hi there,When I type mySpotify username and password into my TEAC AG-D500 Receiver it returns a login error and asks to check my account.I'm sure I set the right credentials!A year ago it still worked..What can go wrong here? kind regards, Chris

Visitor

Hi there, When I type mySpotify username and password into my TEAC AG-D500 Receiver it returns a login error and asks to check my account. I'm sure I set the right credentials! A year ago i...

652 Views

0 replies

0 likes

Login
TEAC AG-D500
  • 652 Views
  • 0 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Watch - Login Problems

PlanPremiumCountry United KingdomDeviceSamsung Galaxy WatchOperating SystemTizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to mu...

Newbie

...ninstalling the app from the watch and reinstalling again but I still keep getting error messages saying my login details are incorrect (they aren't). Help please!

Alex

Spotify Legend

85848 Views

43 replies

20 likes

Login
Premium
  • 85848 Views
  • 43 replies
  • 20 likes

Superuser Contribution Spotify not working on Amazon Echo

PlanFreeCountryUnited StatesDeviceAmazon EchoOperating SystemWindows 10 My Question or IssueEvery time I try and open Spotify on my Echo, it just doesnt play anything. I try and open it via the Alexa app on my phone and I can see it trying, but then ...

Newbie

Plan Free Country United States Device Amazon Echo Operating System Windows 10   My Question or Issue Every time I try and open Spotify on my Echo, it just doesnt play anything. I try ...

Ver

Spotify Legend

59233 Views

22 replies

9 likes

Account
Login
Other
  • 59233 Views
  • 22 replies
  • 9 likes

Okay Google play playlist.. (doesn't exist)

Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say "okay Google play playlist Jazz" ..... Google changes to jazz ..... Then as soon as I say "oka...

Music Fan

Good Day    Why does Google assist / Google home devices not pick up my personal created playlist on spotify?    When I use my Google home speaker, I usually say  &nbs...

thaghostza

Music Fan

1121 Views

1 replies

0 likes

Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 1121 Views
  • 1 replies
  • 0 likes

Poor design or bug of Community?

I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still get the same errors.Then I go to my community acco...

Casual Listener

I met an issue and would want to post a question. However, it failed with 'Email Verification Required". Go to my email account, there is no any email ask for verification. Tried many times and still...

Luan

Spotify Star

744 Views

1 replies

0 likes

Account
Login
  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Smart TV - Auto-Open Gone

When I first installed the Spotify app on my TV I logged in using my email address and password. After that, whenever I ran the TV menu cursor over the Spotify icon it would show album covers of music I listened to recently. Selecting the Spotify app...

Casual Listener

When I first installed the Spotify app on my TV I logged in using my email address and password. After that, whenever I ran the TV menu cursor over the Spotify icon it would show album covers of musi...

Katerina

Spotify Legend

5865 Views

14 replies

0 likes

Account
Login
Premium
  • 5865 Views
  • 14 replies
  • 0 likes

Superuser Contribution Where is my purchased music?

A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it? We both don't even know the artist anymore...

Casual Listener

 A few months ago I purhased some music for my dad.    Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it...

Katerina

Spotify Legend

5400 Views

7 replies

0 likes

Account
Free
Login
Security
Subscription
  • 5400 Views
  • 7 replies
  • 0 likes

PS4 can’t link accounts

I’m trying to listen to music on my ps4 but when I got to listen to music is tell me to link my account I had done this about a year ago and it been working just fine until about last week. It tell me once again to link my account but when I do so it...

Visitor

...rror pops up before I can get into the screen to login. I’ve recently got a new phone but it was work just fine when I first got it so I dont think that’s the problem. I’ve look around and can see a...

1136 Views

0 replies

2 likes

Free
Login
  • 1136 Views
  • 0 replies
  • 2 likes

[PS4] Can't load the Spotify app after "unlinked my Account"

PlanPremiumCountryGermany DevicePlaystation 4 My Question or Issue Hello,I'm not sure if I'm in the right category. Anyway, yesterday I tried to disconnect my Playstation account with Spotify, I did that in the Playstation options. Since then, the ap...

Visitor

Plan Premium Country Germany  Device Playstation 4       My Question or Issue   Hello, I'm not sure if I'm in the right category. Anyway, yesterday I tried to dis...

1130 Views

0 replies

0 likes

Account
Login
  • 1130 Views
  • 0 replies
  • 0 likes

Can't Play Spotify on PS4

When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my PS4 and all other devices. If I try to refresh under the ...

Music Fan

When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my P...

Nico

Community Legend

1342 Views

1 replies

0 likes

Account
Login
  • 1342 Views
  • 1 replies
  • 0 likes

Solved!! Question about the RSP (Rock Star Program)

Onto my question: How long does it usually take to get reviewed, - after you applicated through the Google Forms formular - if you're eligable to be a part of the RSP?

Composer

  Onto my question: How long does it usually take to get reviewed, - after you applicated through the Google Forms formular - if you're eligable to be a part of the RSP? 

Jose_M

Spotify Star

5985 Views

24 replies

1 likes

Account
Login
Other
  • 5985 Views
  • 24 replies
  • 1 likes

Superuser Contribution I can't open Spotify on my PS4 (Error: E-80E80400)

Hello there! So, my problem is:Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400) I tried to re-install it, but that didn't help.I even un-linked and then re-linked my account, but that didn't wo...

Newbie

   Hello there!   So, my problem is: Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400)   I tried to re-install it, bu...

SergioDavid

Roadie

2998 Views

1 replies

1 likes

Account
Login
Other
  • 2998 Views
  • 1 replies
  • 1 likes

Connection problems with sonos

Hi,I wanted to play music from my Spotify account, which so far always worked without problems. Now the Sonso app says that my Spotify account requires a reneweal of the authorization. When I try to do that (via the app), Spotify tells me that there ...

Newbie

Hi, I wanted to play music from my Spotify account, which so far always worked without problems. Now the Sonso app says that my Spotify account requires a reneweal of the authorization. When I try t...

Luke

Community Legend

1029 Views

1 replies

0 likes

Account
Login
Premium
  • 1029 Views
  • 1 replies
  • 0 likes

Solved!! Samsung Gear S3 login issue

I recently purchased a samsung gear s3 and downloaded the spotify app, everytime i attempt to login it comes up with login failed. i've tried with my username and email address and even changed my password. any assistance would be greatly appreciated...

Newbie

I recently purchased a samsung gear s3 and downloaded the spotify app, everytime i attempt to login it comes up with login failed. i've tried with my username and email address and even changed my p...

214d7f3ibnmz7ep

Newbie

80507 Views

20 replies

2 likes

Login
  • 80507 Views
  • 20 replies
  • 2 likes