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Topics with Label: Fix

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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

53197 Views

7 replies

4 likes

  • 53197 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Terrisuewhat

Newbie

36770 Views

206 replies

18 likes

Other
  • 36770 Views
  • 206 replies
  • 18 likes

Second post ongoing issue

hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds on my pc and same issue with web player and Apple c...

Casual Listener

hi, I’m writing this in good faith hoping to get a resolution, I’ve hand this ongoing issue that I can’t use Spotify for longer than 120 seconds on my phone and can’t use it for more than 20 seconds ...

587 Views

0 replies

0 likes

Fix
Help
ongoing issue
second ticket
  • 587 Views
  • 0 replies
  • 0 likes