Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Other user on the account (not the main user) doesn’t have a problem. To get to the log in screen to be able to choose the other user, we have to remove the app and re-add it.
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Other user on the account (not the main user) doesn’t have a problem. To get to the log in screen to be able to choose the other user, we have to remove the app and re-add it.
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