Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: Alexa

Labels

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bugga
  • Casual Listener
  • 5922 Views
  • 42 replies
  • 6 likes
  • Other
  • 5922 Views
  • 42 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18845 Views
  • 9 replies
  • 2 likes
  • Other
  • 18845 Views
  • 9 replies
  • 2 likes

[Alexa][Music] Turn off Autoplay for virtual assistants

When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear. This may be good for a party, to keep the music going and all...

  • Newbie
  • When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear.  T...
  • distantcousin
  • Casual Listener
  • 2189 Views
  • 1 replies
  • 9 likes
  • Alexa
    music
  • 2189 Views
  • 1 replies
  • 9 likes

Alexa doesnt play my liked songs in order when i ask her to play my library

My Question or IssueWhen I ask alexa to play my library or to play my liked songs it always shuffles it and it doesnt just start from the top which sucks because I have a ton of liked songs and I just usually want to hear whatever the latest songs I'...

  • Visitor
  • My Question or Issue When I ask alexa to play my library or to play my liked songs it always shuffles it and it doesnt just start from the top which sucks because I have a ton of liked songs and I j...
  • Spudds
  • Casual Listener
  • 1873 Views
  • 1 replies
  • 6 likes
  • Alexa
  • 1873 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Alexa] stops streaming after 2 songs

Followern Problem occurs: After commanding Alexa to play a specific playlist or Artist, the streaming stops usually after the second song. Independently telling the spotify app to play a playlist via the Alexa Echo Plus same problem occurs. For examp...

  • Newbie
  • Followern Problem occurs:  After commanding Alexa to play a specific playlist or Artist, the streaming stops usually after the second song. Independently telling the spotify app to play a p...
  • Guido
  • Spotify Legend
  • 5653 Views
  • 2 replies
  • 10 likes
  • Alexa
    Alexa Echo
    Alexa Echo Plus
    Streaming Issue
  • 5653 Views
  • 2 replies
  • 10 likes