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My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14283 Views
  • 8 replies
  • 1 likes
  • Other
  • 14283 Views
  • 8 replies
  • 1 likes

Superuser Contribution (Ps4) will not play music

The music will not play it will just run the clock to 3 seconds then go back to zero. Sometimes it won’t work at all when I try to play other times I have to click play 15-20 times. Please help it’s super frustrating!premium/single account Premiumusa...

  • Newbie
  • ...t’s super frustrating! premium/single account Premium usa   Device PS4    
  • AlejaR
  • Moderator
  • 34 Views
  • 1 replies
  • 0 likes
  • PS4
  • 34 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 Spotify Keeps Stuttering Even In Single Player Games

I have Spotify Premium and I am trying to play my music whilst gaming whether it be offline or online games and no matter what game I play, spotify keeps stuttering and it's super annoying. I do have a very slow connection of like 2mbps, but this nev...

  • Gig Goer
  • ...ave a very slow connection of like 2mbps, but this never happens with my PC. It only stutters on PS4 and I do not know why it does this as it should not be doing this. Help? Sometimes it'll play fine a...
  • spikey369
  • Music Fan
  • 4874 Views
  • 25 replies
  • 0 likes
  • Music
    Other
    PS4
  • 4874 Views
  • 25 replies
  • 0 likes

Superuser Contribution Gaming Console Volume Too High

I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to hear any dialog in the game, sound effects are drowned...

  • Newbie
  • I love having Spotify on my PS4 and listening to music while playing multiplayer or games with bad soundtracks but even the lowest volume level is too high. On the lowest volume you are unable to h...
  • FittBoy
  • Newbie
  • 21312 Views
  • 16 replies
  • 21 likes
  • consoles
    gaming
    gaming consoles
    high
    High Volume
    loud
    PlayStation
    PS4
    PS4 App
    PS4 Spotify
    PSN
    too loud
    video games
    volume
    Volume Control
    Volume Levels
    xbox
    Xbox Live
    Xbox One
  • 21312 Views
  • 16 replies
  • 21 likes

Solved!!Superuser Contribution Podcasts are not shown on Spotify Venezuela

PlanFreeCountryVenezuelaDevicePC, Infinix Hot 10, PS4Operating SystemAndroid 10, Windows 10, PS4 My Question or Issue English: Since Spotify was launched in Venezuela, many people (including myself) have not been able to access podcasts, because they...

  • Regular
  • Plan Free Country Venezuela Device PC, Infinix Hot 10, PS4 Operating System Android 10, Windows 10, PS4   My Question or Issue   English:   Since Spotify was launched in V...
  • linerosonia
  • Casual Listener
  • 8997 Views
  • 16 replies
  • 2 likes
  • Other
    PS4
  • 8997 Views
  • 16 replies
  • 2 likes

Solved!!Superuser Contribution Like icon not showing

Hello!Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the fact that the song is added to your "liked songs" is...

  • Newbie
  • Hello! Over time, the like (like icon) on some songs you like disappears, mainly on songs that were added to your "liked songs" a long time ago, while the song remains in your "liked songs", but the...
  • anderscarey7
  • Newbie
  • 5268 Views
  • 2 replies
  • 0 likes
  • BB10
    Boxee
    chromecast
    Connect
    Denon
    Ford SYNC
    Logitech
    Marantz
    Music
    Onkyo
    Other
    Philips
    PlayStation
    ps3
    PS4
    Samsung
    SONOS
    Sony
    Symbian
    TV
    WD
    WP
    WP 8
    WRT
  • 5268 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [PS4] Some playlists not loading in quick menu

PlanPremiumCountryU.S.A.Device(PlayStation 4 2014 release) My Question or IssueWhen I try to play a playlist on Spotify through the PlayStation quick menu, it says “Cannot obtain playlist”. I click to refresh and then it says “An error has occurred (...

  • Casual Listener
  • ...laylists regardless of if I’m in a game or not and the issue can be added to new playlists as well (not all).  the only way for the bugged ones to work is connecting my phone’s Spotify to the ps4 a...
  • MattAtch96
  • Casual Listener
  • 16975 Views
  • 31 replies
  • 0 likes
  • PlayStation
    PS4
    Sony
  • 16975 Views
  • 31 replies
  • 0 likes

Playback of protected content is not enabled

Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account? DevicePS5

  • Visitor
  • Why is it showing “Playback of protected content is not enabled” on my ps5 everytime I try to listen to a playlist made by my other account?   Device PS5 
  • geovanebento
  • Rising Star 3
  • 246 Views
  • 1 replies
  • 0 likes
  • PS4
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS4 - Spotify Error :(

PlanPremiumCountryUS DevicePS4Operating SystemPS OS My Question or IssueI have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I try opening it, or linking it, it will load and load and load, and after a couple of minutes ...

  • Visitor
  •   Plan Premium Country US   Device PS4 Operating System PS OS   My Question or Issue I have installed and reinstalled Spotfy more than 4 times in my PS4 but every time I t...
  • Alex
  • Moderator
  • 52828 Views
  • 11 replies
  • 3 likes
  • Music
    PlayStation
    PS4
    Sony
  • 52828 Views
  • 11 replies
  • 3 likes

Superuser Contribution Spotify Connect over ethernet/cabled connection is highly unreliable - use WiFi instead

I have been struggling for a long time with getting spotify connect to work on my Sony Bravia and Onkyo (both using ethernet cable to connect to my LAN). The devices usually (yes, sometimes it does worke?) show up as a playable device in Spotify. Rec...

  • Casual Listener
  •   I have been struggling for a long time with getting spotify connect to work on my Sony Bravia and Onkyo (both using ethernet cable to connect to my LAN). The devices usually (yes, someti...
  • Saintzillla
  • Newbie
  • 9858 Views
  • 12 replies
  • 4 likes
  • Connect
    Onkyo
    Other
    PS4
    Sony
  • 9858 Views
  • 12 replies
  • 4 likes

Superuser Contribution Pausing on PS4…

PlanPremiumCountryCanadaDevicePs4 My Question or Issue I have the issue of spotify pausing songs. It does it on iOS for me as well, but more often ps4. I’ve tried all suggestions I could find on this site, but it hasn’t solved my issue.

  • Casual Listener
  • Plan Premium Country Canada Device Ps4     My Question or Issue   I have the issue of spotify pausing songs. It does it on iOS for me as well, but more often ps4. I’ve t...
  • MihailY
  • Moderator
  • 117 Views
  • 2 replies
  • 0 likes
  • PS4
  • 117 Views
  • 2 replies
  • 0 likes

Superuser Contribution [PlayStation][Podcasts] Podcasts not playing on PlayStation 4/5 app

PlanPremiumCountryUSADevicePlaystation 5 (and Casting from PC/Samsung Galaxy S22 Ultra)Operating SystemPlayStation 5 ver. 22.01-05.50.00.08-00.00.00.0.1, Playstation 5 Spotify App ver. 3.85 (when casting: Android Version 12, Windows 10) My Question o...

  • Casual Listener
  • Plan Premium Country USA Device Playstation 5 (and Casting from PC/Samsung Galaxy S22 Ultra) Operating System PlayStation 5 ver. 22.01-05.50.00.08-00.00.00.0.1, Playstation 5 Spotify App ver. ...
  • fweetree
  • Casual Listener
  • 170 Views
  • 2 replies
  • 0 likes
  • PlayStation
    PS4
  • 170 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playstation 5/PS5 Audio/Volume Normalization Not Working

PlanFreeCountryGermanyDevicePlaystation 5 (PS5) / Samsung Galaxy Tab S7Operating SystemPS5 Systenmsoftware version: 22.01-05.02.00.03-00.00.00.0.1 My Question or IssueAs the title says, the audio/volume normalization does not work when playing songs ...

  • Newbie
  • Plan Free Country Germany Device Playstation 5 (PS5) / Samsung Galaxy Tab S7 Operating System PS5 Systenmsoftware version: 22.01-05.02.00.03-00.00.00.0.1   My Question or Issue As the ...
  • Alex
  • Moderator
  • 3672 Views
  • 1 replies
  • 0 likes
  • PlayStation
    PS4
  • 3672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts not working on ps4

PlanPremiumCountryBelgiumDevicePS4 My Question or IssueHi, I like to listen to some podcasts like F1 Nation but it doesn't work on my PS4. It's not with a specific podcast, no podcast works. It works fine on my phone, computer, Ipad but if I connect ...

  • Newbie
  • Plan Premium Country Belgium Device PS4     My Question or Issue Hi, I like to listen to some podcasts like F1 Nation but it doesn't work on my PS4. It's not with a specific p...
  • Vasil
  • Moderator
  • 673 Views
  • 1 replies
  • 0 likes
  • PlayStation
    PS4
  • 673 Views
  • 1 replies
  • 0 likes

PS4 App not working

PlanPremiumCountryBrazilDevicePS4 Pro My Question or IssueEvery time I try opening Spotify on my PS4, it shows an error "Cannot connect to the server" (WV-3389801), as if there is no internet connection, but every other app is working properly (i.e. ...

WhatsApp Image 2022-02-23 at 12.34.06.jpeg
  • Casual Listener
  • Plan Premium Country Brazil Device PS4 Pro   My Question or Issue Every time I try opening Spotify on my PS4, it shows an error "Cannot connect to the server" (WV-3389801), as if there i...
  • Sn0bzy
  • Casual Listener
  • 1058 Views
  • 3 replies
  • 1 likes
  • PS4
    Sony
  • 1058 Views
  • 3 replies
  • 1 likes

Superuser Contribution Video podcasts not working at all

Plan/PremiumCountryIndiaDeviceIphone 11 pro Operating SystemIos 14 My Question or IssueHey guys,So i am from India and i had purchased spotify premium family plan a few months ago. I really love the podcasts on here but there is just one big problem....

  • Newbie
  •   Plan /Premium Country India Device Iphone 11 pro  Operating System Ios 14   My Question or Issue Hey guys, So i am from India and i had purchased spotify premium family p...
  • Alex
  • Moderator
  • 482 Views
  • 1 replies
  • 0 likes
  • Other
    Philips
    PS4
    Samsung
    Sony
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song Playback Stopped on PS4

PlanPremiumCountryPremium- GermanyResidence- BangladeshDevicePS4Operating SystemVersion 9.0 My Question or IssueIt's a very complicated thing for whatever reason.I recently got premium and connected my ps4 account to my Spotify account. It worked fin...

  • Regular
  • Plan Premium Country Premium- Germany Residence- Bangladesh Device PS4 Operating System Version 9.0   My Question or Issue It's a very complicated thing for whatever reason. I r...
  • Aamer_
  • Regular
  • 2566 Views
  • 13 replies
  • 0 likes
  • Connect
    Other
    PlayStation
    PS4
    Sony
  • 2566 Views
  • 13 replies
  • 0 likes

Superuser Contribution PS4: Cannot connect to the server

PlanPremium CountryUSA DevicePS4 My Question or IssueI cannot use Spotify on my PS4. When I open the app, it loads for a moment before displaying an error message that reads "Cannot connect to the server." My PS4 also no longer appears in my devices ...

  • Visitor
  • Plan Premium   Country USA   Device PS4     My Question or Issue I cannot use Spotify on my PS4. When I open the app, it loads for a moment before displaying an error m...
  • _cblaine_
  • Newbie
  • 2220 Views
  • 2 replies
  • 1 likes
  • PlayStation
    PS4
  • 2220 Views
  • 2 replies
  • 1 likes

Superuser Contribution Delete podcasts

How to remove podcast recommendations and turn them off altogether, first of all, this is a service for listening to music, and not for obscure podcasts / news, etc. Stop making a dump out of good service. If you think that this service needs podcast...

  • Newbie
  • How to remove podcast recommendations and turn them off altogether, first of all, this is a service for listening to music, and not for obscure podcasts / news, etc. Stop making a dump out of good se...
  • Ver
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 2 likes
  • Music
    Other
    PS4
    SONOS
  • 334 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Won't open on my ps4!

I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help please! *sorry for the bad English

  • Regular
  • I can't open the app on my ps4. It not pass the spotify logo with the Grey background. But if i use my android to listen on the ps4 it will play the songs but the app do not start... Need help p...
  • DennyPaul45
  • Newbie
  • 6516 Views
  • 5 replies
  • 4 likes
  • PS4
  • 6516 Views
  • 5 replies
  • 4 likes

Ps4, error on start up of app.

PlanFreeCountry ireland DevicePlayStation 4 My Question or IssueWhen I start the Spotify app it tries to load for about 10 seconds but then just says error (see attached pic). There is a long number underneath but it's always different. I have tried ...

  • Casual Listener
  • Plan Free Country ireland   Device PlayStation 4   My Question or Issue When I start the Spotify app it tries to load for about 10 seconds but then just says error (see attached pic...
  • rubenszabo
  • Newbie
  • 2454 Views
  • 3 replies
  • 3 likes
  • PlayStation
    PS4
  • 2454 Views
  • 3 replies
  • 3 likes