Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
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94 replies
26 likes
- 34039 Views
- 94 replies
- 26 likes
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Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
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Other
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Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Newbie
186038 Views
202 replies
110 likes
- 186038 Views
- 202 replies
- 110 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
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Solved!!Superuser Contribution Stats reset after changing account region
PlanPremiumCountryIndiaDeviceTecno Pova 6Operating System Windows 10 My Question or IssueHello,I recently changed my account region from Nigeria to India and noticed a couple of issues regarding my listening history and stats.After the region update,...
Plan Premium Country India Device Tecno Pova 6 Operating System Windows 10 My Question or Issue Hello, I recently changed my account region from Nigeria to India and noticed...
Moderator
789 Views
1 replies
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Premium
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- 789 Views
- 1 replies
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to many donloads
PlanPremiumCountryNetherlands My Question or Issue“We have a Premium account and have reached the limit for offline devices. One of the devices is broken but still counts as having downloads. How can we remove the downloads from that device?”
Plan Premium Country Netherlands My Question or Issue “We have a Premium account and have reached the limit for offline devices. One of the devices is broken but still counts as having d...
Spotify Star
210 Views
1 replies
0 likes
Subscription
- 210 Views
- 1 replies
- 0 likes
Spotify multiple streams with family plan? I want to come back...
PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...
Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...
Newbie
19035 Views
19 replies
16 likes
Premium
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Unlimited
- 19035 Views
- 19 replies
- 16 likes
Solved!!Superuser Contribution Podcast in Russian Spotify
CountryRussiaMy Question or IssueSo Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium users only?
Country Russia My Question or Issue So Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium...
Spotify Legend
22490 Views
21 replies
35 likes
Account
Subscription
- 22490 Views
- 21 replies
- 35 likes
Lyrics problem
Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...
Family Plan Premium México Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I ...
Spotify Star
1130 Views
1 replies
2 likes
Account
Premium
Subscription
- 1130 Views
- 1 replies
- 2 likes
Superuser Contribution [All Platforms][Subscription] Cancel Owned-Content Contracts, Stick to being a platform
I subscribe mainly for the algorithms to finding music similar to what I like. I never consented to my money being used to sponsor other people's speech. It'd be wise for Spotify to revert back to being a content distribution platform. I expect this ...
I subscribe mainly for the algorithms to finding music similar to what I like. I never consented to my money being used to sponsor other people's speech. It'd be wise for Spotify to revert back to be...
Moderator
589 Views
1 replies
0 likes
All Platforms
Subscription
- 589 Views
- 1 replies
- 0 likes
Okay Google play playlist.. (doesn't exist)
Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say "okay Google play playlist Jazz" ..... Google changes to jazz ..... Then as soon as I say "oka...
Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say &nbs...
Music Fan
1116 Views
1 replies
0 likes
Free
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Other
Premium
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Unlimited
- 1116 Views
- 1 replies
- 0 likes
[Subscription] How to find the date when a family member was added to Family Subscription
Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!
Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!
717 Views
0 replies
1 likes
Subscription
- 717 Views
- 0 replies
- 1 likes
duo members playlists missing, restore function not working
PlanDuo premiumCountrySwedenDevicemobile, laptopOperating SystemiOS My Question or Issuechanged plan from Premium Family to Duo Family and invited girlfriend. after accepting, all her playlists disappeared. tried the restore playlists function but it...
Plan Duo premium Country Sweden Device mobile, laptop Operating System iOS My Question or Issue changed plan from Premium Family to Duo Family and invited girlfriend. after accepting...
Spotify Star
2139 Views
1 replies
1 likes
Premium
Subscription
- 2139 Views
- 1 replies
- 1 likes
Spotify accounts on Sonos
My Question or Issue: We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium account holder is great, as is one other family member. We primarily...
My Question or Issue: We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium a...
905 Views
0 replies
0 likes
Premium
Subscription
- 905 Views
- 0 replies
- 0 likes
Purposefully inconveniencing users is a *bleep* tactic.
Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the ads, because i mean, it's a much better service co...
Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the...
793 Views
0 replies
0 likes
Android
Subscription
- 793 Views
- 0 replies
- 0 likes
[Android][Subscription] Ads on premium
So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of the service but after that your defeating the purpose...
...he service but after that your defeating the purpose of my ad free subscription. On top of that irritating ad I get pop ups of hey you might like this podcast ect when I've never used spotify for a p...
Visitor
2173 Views
1 replies
0 likes
Android
Subscription
- 2173 Views
- 1 replies
- 0 likes
[Playstation Music][Subscription] Playstation Music plan
The Playstation Music partnership is stopping and I still want premium, what is going to happen to my account?
The Playstation Music partnership is stopping and I still want premium, what is going to happen to my account?
Roadie
1356 Views
3 replies
0 likes
Playstation Music
Subscription
- 1356 Views
- 3 replies
- 0 likes
Solved!! [Desktop][Subscription] Google Home Mini Redemption Error
When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." I have tried several times and on different browser...
When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." ...
Newbie
4327 Views
6 replies
6 likes
Desktop
Subscription
- 4327 Views
- 6 replies
- 6 likes
[Subscription] Email to renew Student subscription didn't work.
Sorry, realized this was posted in ideas instead of help. I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click the "Extend Discount" button in the email I received warning me my d...
Sorry, realized this was posted in ideas instead of help. I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click th...
755 Views
0 replies
0 likes
Subscription
- 755 Views
- 0 replies
- 0 likes
[Subscription] No Google Home Mini
I'm in the UK and signed up for Spotify Family for £5.00 extra in mid April which included a free Google Home mini. I never received the mini although it was comfirmed I was eligible when I upgraded. Chatted to Spotify today and was told an email wou...
...f May and the agent did confirm I upgraded im April. Back and forth, finally checked my billing and discovered Spotify did not actually take the Family Premium subscription £14.99 until my J...
953 Views
0 replies
0 likes
Subscription
- 953 Views
- 0 replies
- 0 likes
Superuser Contribution Where is my purchased music?
A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it? We both don't even know the artist anymore...
A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it...
Spotify Legend
5378 Views
7 replies
0 likes
Account
Free
Login
Security
Subscription
- 5378 Views
- 7 replies
- 0 likes
Superuser Contribution How to link my Spotify podcast account to my Spotify premium account?
How to link my Spotify podcast account to my Spotify premium account?The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind of weird. Help much apprciated!
How to link my Spotify podcast account to my Spotify premium account? The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind o...
Spotify Legend
2040 Views
1 replies
1 likes
Subscription
- 2040 Views
- 1 replies
- 1 likes
[All Platforms][Subscription] Family Plan and Google home mini promo
Hey everyone, Some of you might have seen my post regarding the Google home mini promotion and being a family plan member. I am posting here again today to raise awareness about the fact that I did exactly what the company told me to, which was to ch...
...act that I did exactly what the company told me to, which was to change my subscription down to a regular premium plan, then wait until my billing cycle switched over for those changes to come into e...
785 Views
0 replies
0 likes
All Platforms
Subscription
- 785 Views
- 0 replies
- 0 likes
[Subscription] Using a Hulu gift card for Spotify + Hulu combo?
Hello,I received a gift card to Hulu for Christmas. I am far more interested in Spotify than Hulu so I was excited when I found out about the Hulu/Spotify partnership. Does anyone know if there is any way that I can have my billing go through Hulu fo...
Hello, I received a gift card to Hulu for Christmas. I am far more interested in Spotify than Hulu so I was excited when I found out about the Hulu/Spotify partnership. Does anyone know if there is ...
1579 Views
0 replies
0 likes
Subscription
- 1579 Views
- 0 replies
- 0 likes