Announcements

Help Wizard

Step 1

NEXT STEP

Topics with Label: Subscription

Labels

Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

63988 Views

7 replies

4 likes

  • 63988 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39013 Views

219 replies

20 likes

Other
  • 39013 Views
  • 219 replies
  • 20 likes

Spotify multiple streams with family plan? I want to come back...

PlanFamily PlanCountryUSADeviceiPhones and Amazon EchosMy Question or IssueSo I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a family plan. If my son has an echo in his room, or I have one in the ...

Casual Listener

Plan Family Plan Country USA Device iPhones and Amazon Echos My Question or Issue So I have gone over to Amazon Music HD, primarily because my family can listen to multiple streams with a fami...

Gtilux

Newbie

15462 Views

19 replies

16 likes

Premium
Subscription
Unlimited
  • 15462 Views
  • 19 replies
  • 16 likes

Solved!!Superuser Contribution Podcast in Russian Spotify

CountryRussiaMy Question or IssueSo Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium users only?

Visitor

Country Russia My Question or Issue So Spotify launched in Russia, however i don't seem to able to find any podcasts on the app. Are there plans to add them later or are they availible for premium...

Mihail

Spotify Legend

21042 Views

21 replies

35 likes

Account
Subscription
  • 21042 Views
  • 21 replies
  • 35 likes

Lyrics problem

Family PlanPremiumMéxico DeviceiPhone Xs,Operating SystemiOS 14.6Spotify Version: 8.6.28.690 Hi, my account don't have the lyrics option and I'm pretty upset, because I am paying for it and it's FAIR to give us what you are selling, I've been reading...

Visitor

Family Plan Premium México   Device iPhone Xs, Operating System iOS 14.6 Spotify Version: 8.6.28.690   Hi, my account don't have the lyrics option and I'm pretty upset, because I ...

Maxim

Spotify Star

994 Views

1 replies

2 likes

Account
Premium
Subscription
  • 994 Views
  • 1 replies
  • 2 likes

Superuser Contribution [All Platforms][Subscription] Cancel Owned-Content Contracts, Stick to being a platform

I subscribe mainly for the algorithms to finding music similar to what I like. I never consented to my money being used to sponsor other people's speech. It'd be wise for Spotify to revert back to being a content distribution platform. I expect this ...

Visitor

I subscribe mainly for the algorithms to finding music similar to what I like. I never consented to my money being used to sponsor other people's speech. It'd be wise for Spotify to revert back to be...

Elena

Moderator

480 Views

1 replies

0 likes

All Platforms
Subscription
  • 480 Views
  • 1 replies
  • 0 likes

Okay Google play playlist.. (doesn't exist)

Good Day Why does Google assist / Google home devices not pick up my personal created playlist on spotify? When I use my Google home speaker, I usually say "okay Google play playlist Jazz" ..... Google changes to jazz ..... Then as soon as I say "oka...

Music Fan

Good Day    Why does Google assist / Google home devices not pick up my personal created playlist on spotify?    When I use my Google home speaker, I usually say  &nbs...

thaghostza

Music Fan

964 Views

1 replies

0 likes

Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 964 Views
  • 1 replies
  • 0 likes

[Subscription] How to find the date when a family member was added to Family Subscription

Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks!

Newbie

Hi, I'd like to know how I can find the date when I added a certain family member to the family account? I've looked up my account profile and receipts and I can't find this information. Thanks! 

618 Views

0 replies

1 likes

Subscription
  • 618 Views
  • 0 replies
  • 1 likes

duo members playlists missing, restore function not working

PlanDuo premiumCountrySwedenDevicemobile, laptopOperating SystemiOS My Question or Issuechanged plan from Premium Family to Duo Family and invited girlfriend. after accepting, all her playlists disappeared. tried the restore playlists function but it...

Newbie

Plan Duo premium Country Sweden Device mobile, laptop Operating System iOS   My Question or Issue changed plan from Premium Family to Duo Family and invited girlfriend. after accepting...

Billy-J

Spotify Star

1988 Views

1 replies

1 likes

Premium
Subscription
  • 1988 Views
  • 1 replies
  • 1 likes

Spotify accounts on Sonos

My Question or Issue: We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium account holder is great, as is one other family member. We primarily...

Visitor

My Question or Issue:   We previously were family members under a different Spotify premium account. We recently started a new premium account subscription. My account, as the premium a...

819 Views

0 replies

0 likes

Premium
Subscription
  • 819 Views
  • 0 replies
  • 0 likes

Purposefully inconveniencing users is a *bleep* tactic.

Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the ads, because i mean, it's a much better service co...

Visitor

Hey! So I use Spotify all the time on my Xbox, and PC, both for free. Now, both of those are great. They work perfectly for what I want them to do, and are a great experience. I don't at all mind the...

705 Views

0 replies

0 likes

Android
Subscription
  • 705 Views
  • 0 replies
  • 0 likes

[Android][Subscription] Ads on premium

So I have noticed an increase in the number of ads popping up on my premium spotify app on android. These ads are telling me to buy duo which is fine the first time or two so that I am informed of the service but after that your defeating the purpose...

Casual Listener

...he service but after that your defeating the purpose of my ad free subscription. On top of that irritating ad I get pop ups of hey you might like this podcast ect when I've never used spotify for a p...

KiranRoane

Visitor

1997 Views

1 replies

0 likes

Android
Subscription
  • 1997 Views
  • 1 replies
  • 0 likes

[Playstation Music][Subscription] Playstation Music plan

The Playstation Music partnership is stopping and I still want premium, what is going to happen to my account?

Visitor

The Playstation Music partnership is stopping and I still want premium, what is going to happen to my account? 

引きこもり

Roadie

1155 Views

3 replies

0 likes

Playstation Music
Subscription
  • 1155 Views
  • 3 replies
  • 0 likes

Solved!! [Desktop][Subscription] Google Home Mini Redemption Error

When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." I have tried several times and on different browser...

Casual Listener

When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." ...

LaLaDo

Newbie

3957 Views

6 replies

6 likes

Desktop
Subscription
  • 3957 Views
  • 6 replies
  • 6 likes

[Subscription] Email to renew Student subscription didn't work.

Sorry, realized this was posted in ideas instead of help. I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click the "Extend Discount" button in the email I received warning me my d...

Casual Listener

Sorry, realized this was posted in ideas instead of help.    I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click th...

686 Views

0 replies

0 likes

Subscription
  • 686 Views
  • 0 replies
  • 0 likes

[Subscription] No Google Home Mini

I'm in the UK and signed up for Spotify Family for £5.00 extra in mid April which included a free Google Home mini. I never received the mini although it was comfirmed I was eligible when I upgraded. Chatted to Spotify today and was told an email wou...

Visitor

...f May and the agent did confirm I upgraded im April.   Back and forth, finally checked my billing and discovered Spotify did not actually take the Family Premium subscription £14.99 until my J...

840 Views

0 replies

0 likes

Subscription
  • 840 Views
  • 0 replies
  • 0 likes

Superuser Contribution Where is my purchased music?

A few months ago I purhased some music for my dad. Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it? We both don't even know the artist anymore...

Casual Listener

 A few months ago I purhased some music for my dad.    Now I lost the cd I burned the music on. So I wanted to re-download the music. And... the music is gone.... Where can I find it...

Katerina

Spotify Legend

4558 Views

7 replies

0 likes

Account
Free
Login
Security
Subscription
  • 4558 Views
  • 7 replies
  • 0 likes

Superuser Contribution How to link my Spotify podcast account to my Spotify premium account?

How to link my Spotify podcast account to my Spotify premium account?The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind of weird. Help much apprciated!

Regular

How to link my Spotify podcast account to my Spotify premium account? The only way now to see my Podcast episodes is to follow my own Spotify Podcast account (with different name). Which is a kind o...

Peter

Spotify Legend

1886 Views

1 replies

1 likes

Subscription
  • 1886 Views
  • 1 replies
  • 1 likes

[All Platforms][Subscription] Family Plan and Google home mini promo

Hey everyone, Some of you might have seen my post regarding the Google home mini promotion and being a family plan member. I am posting here again today to raise awareness about the fact that I did exactly what the company told me to, which was to ch...

Casual Listener

...act that I did exactly what the company told me to, which was to change my subscription down to a regular premium plan, then wait until my billing cycle switched over for those changes to come into e...

694 Views

0 replies

0 likes

All Platforms
Subscription
  • 694 Views
  • 0 replies
  • 0 likes

[Subscription] Using a Hulu gift card for Spotify + Hulu combo?

Hello,I received a gift card to Hulu for Christmas. I am far more interested in Spotify than Hulu so I was excited when I found out about the Hulu/Spotify partnership. Does anyone know if there is any way that I can have my billing go through Hulu fo...

Newbie

Hello, I received a gift card to Hulu for Christmas. I am far more interested in Spotify than Hulu so I was excited when I found out about the Hulu/Spotify partnership. Does anyone know if there is ...

1481 Views

0 replies

0 likes

Subscription
  • 1481 Views
  • 0 replies
  • 0 likes

Hulu won't connect

I've had premium for a little over 2 years, and I have the base package for Hulu. When I try to go through Spotify and connect the two services, and it says I am not eligible even though I meet all requirements. Help?

Newbie

I've had premium for a little over 2 years, and I have the base package for Hulu. When I try to go through Spotify and connect the two services, and it says I am not eligible even though I meet all r...

929 Views

0 replies

1 likes

All Platforms
Subscription
  • 929 Views
  • 0 replies
  • 1 likes

Superuser Contribution [All Platforms][Subscription] How do I get Hulu if I have an annual Spotify Premium account?

I bought a Spotify Premium 1-year subscription from Costco. How do I take advantage of the free Hulu membership? Thanks!Rob

Newbie

I bought a Spotify Premium 1-year subscription from Costco.  How do I take advantage of the free Hulu membership?   Thanks! Rob

Guido

Spotify Legend

987 Views

1 replies

0 likes

All Platforms
Subscription
  • 987 Views
  • 1 replies
  • 0 likes