Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When I go and redeem my eligibility for the offer, I am greeted with an error saying "We couldn’t confirm your eligibility for a Google Home Mini. Make sure you’ve logged in with the right account." I have tried several times and on different browsers, private mode, and even a vpn, and nothing seems to be working. Please send help!
Solved! Go to Solution.
I'm having the same problem. I got a notification in the Spotify app, but when I selected the link to redeem it I got the same error: "couldn’t confirm your eligibility for a Google Home Mini.
Make sure you’ve logged in with the right account"
Same problem. I'm suspicious, too, enough that I don't even want to try this. Why is there no "contact us" on Spotify? Why does this feel so fishy???
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…