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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 605 Views
  • 4 replies
  • 2 likes
  • Other
  • 605 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17201 Views
  • 8 replies
  • 1 likes
  • Other
  • 17201 Views
  • 8 replies
  • 1 likes

Superuser Contribution How to install the spotify in my Xbox? (Student in Canada, but in India for few months)

I am a Indian Student in Canada and I have the Student discount Subscription. I bought a xbox in India. I am in India for few months, how do i install the spotify app? Its not in the store as my microsoft account is in india

  • Newbie
  • I am a Indian Student in Canada and I have the Student discount Subscription. I bought a xbox in India. I am in India for few months, how do i install the spotify app? Its not in the store ...
  • Katerina
  • Spotify Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • Other
  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop 3rd party using my device with Spotify Connect

I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do. The problem I have is that a friend used their Spotify account to connect and stream via my AV amp but is now able to do that at a...

  • Newbie
  • I have been unable to find the answer on these forums but if anyone can point me in the right direction then please do.   The problem I have is that a friend used their Spotify account to conn...
  • Katerina
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • Denon
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most of my content gone - EDIT: problem is now spontaneously logged into different account

EDIT: I did finally figure out my web player somehow spontaneously logged me into a different account I didn't know I had, and my password for my usual account didn't work. The issue was it logged me in as "lilacks92" (which is also my email) instead...

  • Visitor
  • ...ry to figure out what was going on I clicked SOMETHING, I thought it was my username in the lower lefthand corner, and it displayed my public playlists only. So I thought I had been logged out s...
  • Katerina
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Other
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't want to use the web player

PlanPremiumCountry Sweden Operating SystemWindows 10 My Question or IssueI don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of it? Every time I press a Spotify link that someone shared, the web player starts. I w...

  • Casual Listener
  • Plan Premium Country  Sweden   Operating System Windows 10   My Question or Issue I don't want to use the spotify webplayer. But Spotify insist I use it. How do I get rid of i...
  • Katerina
  • Spotify Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Other
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mighty Audio Player not recognising Family Premium Account

Hi, I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium account, which according to Spotify is the same as a normal one. Why ...

  • Newbie
  • Hi,    I'm trying to connect the Mighty Audio player to my Spotify Account. When trying to connect I just receive an error that I don't have a premium account. I have a family premium acc...
  • Katerina
  • Spotify Legend
  • 1731 Views
  • 1 replies
  • 0 likes
  • audio
    Mighty
  • 1731 Views
  • 1 replies
  • 0 likes

Spotify Xbox One app won’t load.

I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever since I posted it since the app just started working...

  • Casual Listener
  • I’ve checked to make sure my system and Spotify itself are updated, other things that require internet are working, but Spotify is just infinitely loading. EDIT: I haven't checked this message ever s...
  • DwigthJoker
  • Newbie
  • 20720 Views
  • 30 replies
  • 9 likes
  • Other
  • 20720 Views
  • 30 replies
  • 9 likes

CD Image shows "Pera Flora"

My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i fix it?

  • Casual Listener
  •   My recent release is showing an image with a white background and black text "pera flora" .. why is that ? The same song on other site distributed to are showing the correct image. how can i ...
  • Nico
  • Community Legend
  • 437 Views
  • 3 replies
  • 0 likes
  • Other
  • 437 Views
  • 3 replies
  • 0 likes

How can I listen to spotify while at work with no phone, tablet or computer?

I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy. The other problem being that I work underground and as suc...

  • Casual Listener
  •   I am currently a Spotify premium user and I am looking for a solution to my problem. I would like to listen to spotify while at work however the problem is my workplace has a no phone policy....
  • Bethany_Dawn
  • Community Legend
  • 853 Views
  • 1 replies
  • 0 likes
  • music
  • 853 Views
  • 1 replies
  • 0 likes

Spotify playlists only play one song on Win 10 Mobile

PlanPremiumCountry AustraliaDeviceNokia Lumia 735Operating SystemWindows 10 Mobile My Question or IssueI had previously added to a topic and now have a better workaround, but that topic has been closed. Here is what I wrote and I will add the workaro...

  • Casual Listener
  • Plan Premium Country  Australia Device Nokia Lumia 735 Operating System Windows 10 Mobile   My Question or Issue I had previously added to a topic and now have a better workaround...
  • 375 Views
  • 0 replies
  • 1 likes
  • 375 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify and the Onkyo TX-NR515

PlanPremiumCountry UKDeviceOnkyo TX-NR515 - Android Phone - Windows Desktop AppOperating SystemAndroid 7 and 8, Windows 10 My Question or Issue HiI have had a TX-NR515 for about 5 years now. It is connected to the network via Ethernet and I can contr...

  • Regular
  • Plan Premium Country  UK Device Onkyo TX-NR515 - Android Phone - Windows Desktop App Operating System Android 7 and 8, Windows 10   My Question or Issue  Hi I have had a TX-...
  • vanginger
  • Regular
  • 4326 Views
  • 8 replies
  • 0 likes
  • Onkyo
  • 4326 Views
  • 8 replies
  • 0 likes

Web player won't play using browser

PlanPremiumCountry UK Operating SystemWindows 7 My Question or Issue I open spotify web player in Chrome or internet explorer and it gives me this message: "This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your...

  • Newbie
  • Plan Premium Country  UK   Operating System Windows 7   My Question or Issue  I open spotify web player in Chrome or internet explorer and it gives me this message: ...
  • nickygzy
  • Newbie
  • 2633 Views
  • 2 replies
  • 1 likes
  • Other
  • 2633 Views
  • 2 replies
  • 1 likes

Superuser Contribution BAD move Spotify, cancelling partnership with Playstation.......

Spotify cancelled premium account offer for Playstation users, bad move Spotify, it is the only thing that still keeps me staying with you guys. Gonna delete app, so disappointed!

  • Newbie
  • Spotify cancelled premium account offer for Playstation users, bad move Spotify, it is the only thing that still keeps me staying with you guys. Gonna delete app, so disappointed!
  • Guido
  • Spotify Legend
  • 795 Views
  • 1 replies
  • 0 likes
  • Premium
  • 795 Views
  • 1 replies
  • 0 likes

Why did Spotify have to rename these tracks?

I don't know if this is the correct place to ask but: Why did Spotify rename the tracks on an album? This ordinarily wouldn't be an issue but I'm listening to classical era classical music where the song titles aren't exactly memorable. Specifically,...

  • Visitor
  •  I don't know if this is the correct place to ask but: Why did Spotify rename the tracks on an album? This ordinarily wouldn't be an issue but I'm listening to classical era classical ...
  • Jose_M
  • Spotify Star
  • 508 Views
  • 1 replies
  • 1 likes
  • Other
  • 508 Views
  • 1 replies
  • 1 likes

Solved!! PS4 Quick Menu Spotify - Allow Access not working since last PS update

PlanPremiumCountryUSA DevicePlayStation 4 Pro My Question or Issue In the Playstation 4 quick menu (pressing PS button during a game) you are able to access Spotify to play music during gaming. This feature requires the user to allow access to the Sp...

  • Casual Listener
  • Plan Premium Country USA   Device PlayStation 4 Pro     My Question or Issue   In the Playstation 4 quick menu (pressing PS button during a game) you are able to access...
  • ZombiePotato
  • Casual Listener
  • 32840 Views
  • 9 replies
  • 8 likes
  • 32840 Views
  • 9 replies
  • 8 likes

Superuser Contribution Web Player Isn't Working (Edge)

I can't use the web player. Everytime I try to play a song, it skips to another song then goes the shown screen. I've clicked the link and tried to download the updates or whatever but it still doesnt work. Please help!

image.png
  • Casual Listener
  •     I can't use the web player. Everytime I try to play a song, it skips to another song then goes the shown screen. I've clicked the link and tried to download the updates or whateve...
  • Guido
  • Spotify Legend
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
  • 0 likes

Solved!! Duplicity with grayed out albums

Plan Country Device Operating System My Question or IssueI am a member of routenote, i had some albums uploaded for sale.I removed them later to change them.Now some of them are grayed out at spotify.The songs cannot be played.I want to reupload them...

  • Casual Listener
  • Plan   Country   Device   Operating System     My Question or Issue I am a member of routenote, i had some albums uploaded for sale.I removed them later to change t...
  • Jose_M
  • Spotify Star
  • 404 Views
  • 1 replies
  • 1 likes
  • Other
  • 404 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music playback stops or jumps to another track

When listening my playlist on Web Spotify in Chrome browser, sometimes the music playback stops in the middle of the track. I either have to scroll back a little bit for it to continue playing or listen to next track.In addition, sometimes, the Spoti...

  • Music Fan
  • When listening my playlist on Web Spotify in Chrome browser, sometimes the music playback stops in the middle of the track. I either have to scroll back a little bit for it to continue playing or lis...
  • Jemi
  • Spotify Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me esta cambiado la musica que escucho a una lista patrocinada

Buenos dias, en la mannana de hoy, la aplicacion de escritorio esta empennada en que tengo que escuchar una lista determinada "Firts Dates" que no me interesa para nada. Pero se empenna en ponermela cada dos por tres para ver si pico y seleciono una ...

  • Casual Listener
  • Buenos dias, en la mannana de hoy, la aplicacion de escritorio esta empennada en que tengo que escuchar una lista determinada "Firts Dates" que no me interesa para nada. Pero se empenna en ponermela ...
  • Jemi
  • Spotify Legend
  • 408 Views
  • 1 replies
  • 2 likes
  • 408 Views
  • 1 replies
  • 2 likes

Superuser Contribution Premium Error

Why everytime I login on my account, it tells me that I have to pay the Premium Subscription. I pay it and 2-3 days later it asks me againWhat do I have to do?

  • Newbie
  • Why everytime I login on my account, it tells me that I have to pay the Premium Subscription. I pay it and 2-3 days later it asks me again What do I have to do?
  • Jemi
  • Spotify Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes