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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1350 Views
  • 13 replies
  • 4 likes
  • Other
  • 1350 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17510 Views
  • 8 replies
  • 1 likes
  • Other
  • 17510 Views
  • 8 replies
  • 1 likes

Superuser Contribution Coda - artist- has wrong information

So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist and suddenly the page for him has the face of a random dude, a picture of a dog, a playlist in French, and instagram inform...

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  • Newbie
  • So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist  and suddenly the page for him has the face of a random dude, a pic...
  • Guido
  • Spotify Legend
  • 949 Views
  • 1 replies
  • 0 likes
  • Other
  • 949 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update F'ed things up..

PlanPremiumCountryNetherlands Device(OnePlus 5, PC, Playstation 4)Operating System(Android Oreo, Windows 10,Playstation4) My Question or IssueSo you guys decided to update stuff and now everything here is broken.. My Playstation doesn't play the musi...

  • Newbie
  • Plan Premium Country Netherlands   Device (OnePlus 5, PC, Playstation 4) Operating System (Android Oreo, Windows 10,Playstation4)   My Question or Issue So you guys decided ...
  • Peter
  • Spotify Legend
  • 452 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 452 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why Spotify Link don’t plays as Player in Facebook

PlanPremiumCountry Australia DeviceIPhone 6SOperating SystemiOS 10My Question or Issue When I’m sharing a Spotify Song Link it wont come up as a music player in Facebook anymore like it use to be??? What’s happen why you guys remove this Funktion fro...

  • Casual Listener
  • Plan Premium Country   Australia   Device IPhone 6S Operating System iOS 10 My Question or Issue   When I’m sharing a Spotify Song Link it wont come up as a music player in...
  • Katerina
  • Spotify Legend
  • 934 Views
  • 3 replies
  • 0 likes
  • Other
  • 934 Views
  • 3 replies
  • 0 likes

Unknown device connected, music playing sporadically

PlanPremiumCountryUnited StatesDeviceMoto Supra e5Operating SystemAndroid My Question or IssueHello! I'm having the world's weirdest issue that I've never experienced before while using Spotify. This morning, my phone informed me that there was a dev...

  • Casual Listener
  • Plan Premium Country United States Device Moto Supra e5 Operating System Android   My Question or Issue Hello! I'm having the world's weirdest issue that I've never experienced before ...
  • serenatea
  • Casual Listener
  • 484 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 484 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution When will Spotify be available in Dubai

Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the money I spend on van and the primune service on Spotify...

  • Visitor
  • Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the mone...
  • Daisy
  • Spotify Legend
  • 3774 Views
  • 2 replies
  • 0 likes
  • BB10
  • 3774 Views
  • 2 replies
  • 0 likes

Web player crashes - chromebook

PlanFreeCountryUnited KingdomDeviceSamsung Chromebook Plus (2017)Operating SystemChrome OS My Question or Issue My web player crashes every time I open an artist page or an album. I am given the 'something went wrong while displaying this web page' e...

  • Newbie
  • Plan Free Country United Kingdom Device Samsung Chromebook Plus (2017) Operating System Chrome OS  My Question or Issue  My web player crashes every time I open an artist page or a...
  • magnus31415
  • Casual Listener
  • 1432 Views
  • 5 replies
  • 4 likes
  • 1432 Views
  • 5 replies
  • 4 likes

Solved!! Marantz M-CR610 asking for Spotify Premium Account but I do have one

PlanPremiumCountry UKDeviceMarantz M-CR610Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a new Family Premium Spotify User. I have a Marantz M-CR610 which has Spotify. I want to send music to it from the Spotify App...

  • Casual Listener
  • Plan Premium Country  UK Device Marantz M-CR610 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am a new Family Premium Spotify User...
  • ratomago
  • Casual Listener
  • 1597 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 1597 Views
  • 1 replies
  • 0 likes

Automatical resume on Echo

PlanPremiumCountry DeviceEchoOperating System My Question or Issue Hi since a few month I have the problem that Spotify automatically resumes the last Playbook (for my kids) on Echo within an undefined random time.I already stopped all notifications ...

  • Newbie
  •   Plan Premium Country   Device Echo Operating System   My Question or Issue   Hi since a few month I have the problem that Spotify automatically resumes the last Playb...
  • 250 Views
  • 0 replies
  • 0 likes
  • Other
  • 250 Views
  • 0 replies
  • 0 likes

Superuser Contribution Public playlist limit?

I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a limit on how many playlists I can make public?

  • Newbie
  • I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a  limit on how m...
  • Peter
  • Spotify Legend
  • 2652 Views
  • 1 replies
  • 5 likes
  • Other
  • 2652 Views
  • 1 replies
  • 5 likes

Wondering if I’ll lose premium

Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where it’s the student plan, will Spotify remove my premiu...

  • Newbie
  • Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where i...
  • Agustin6
  • Composer
  • 304 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 304 Views
  • 2 replies
  • 0 likes

Solved!! Music Under Incorrect Artist

My Question or IssueTo anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM, a Korean artist, who coincidently has the same stage name...

  • Casual Listener
  •  My Question or Issue To anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM...
  • Rae347
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • music
  • 426 Views
  • 2 replies
  • 0 likes

Web Player doesn't work. It only works when turn on VPN.

I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner, the playback status just freezes at 0:00. I only ...

  • Visitor
  • I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner...
  • user-removed
  • Not applicable
  • 754 Views
  • 3 replies
  • 1 likes
  • Other
  • 754 Views
  • 3 replies
  • 1 likes

Null is connected

PlanPremiumCountrySweden DeviceSamsung Galaxy Watch 46mm and Samsung Galaxy S9 My Question or IssueWhen my watch is connected to the phone i have a notification from Spotify that says "Null is connected". It works fine otherwise, but this notificatio...

  • Newbie
  • Plan Premium Country Sweden   Device Samsung Galaxy Watch 46mm and Samsung Galaxy S9     My Question or Issue When my watch is connected to the phone i have a notification fr...
  • RDA1074
  • Newbie
  • 3066 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 3066 Views
  • 1 replies
  • 0 likes

Spotify player not working in Facebook

Hi, I have spotify premium and am using it on my desktop. I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some new releases but whenever I link to them on Facebook (whichever link I try) it creates a li...

  • Casual Listener
  •   Hi,    I have spotify premium and am using it on my desktop.    I can't seem to get any spotify links to embed as players within Facebook - I'm trying to share some ne...
  • 448 Views
  • 0 replies
  • 1 likes
  • music
  • 448 Views
  • 0 replies
  • 1 likes

Can't add song to someone else's playlist, using Web Player

I'm a Premium user, in the UK, using Web Player on Chrome for Windows 10. There's a playlist a friend has shared with me, which I can contribute songs to using the iOS app. But on Web Player, I can't add songs to it - when I pick a song and choose 'A...

  • Newbie
  • I'm a Premium user, in the UK, using Web Player on Chrome for Windows 10.   There's a playlist a friend has shared with me, which I can contribute songs to using the iOS app. But on Web Player...
  • 802 Views
  • 0 replies
  • 0 likes
  • Other
  • 802 Views
  • 0 replies
  • 0 likes

Superuser Contribution PS4 Spotify Connect Issue

Hello! I'm not sure where should I ask this question because I couldn't find the console help category. I have a problem with other people using my Spotify. While playing on PS4, random people can connect to my PS4 Spotify with Connect and start play...

  • Newbie
  •   Hello!   I'm not sure where should I ask this question because I couldn't find the console help category.   I have a problem with other people using my Spotify. While playi...
  • Guido
  • Spotify Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • Connect
  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recover list of past Release Radar playlists

Hi, I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists. Is there any way I can recover the playlist or at least find the list of...

  • Gig Goer
  •   Hi,  I really liked the songs from my last automatically generated Release Radar playlist but it was unfortunately renewed this week before I could save it to my local playlists.  ...
  • Guido
  • Spotify Legend
  • 33196 Views
  • 1 replies
  • 9 likes
  • music
  • 33196 Views
  • 1 replies
  • 9 likes

Solved!!Superuser Contribution Getting ads on Web Player for Unlimited plan

On the Spotify website /web player, a mix of my own playlist does not work and now there are ads between the songs, I pay for the service, I do not want ads.< moderator edit >

  • Music Fan
  • On the Spotify website /web player, a mix of my own playlist does not work and now there are ads between the songs, I pay for the service, I do not want ads. < moderator edit >
  • Mulgie
  • Music Fan
  • 4420 Views
  • 43 replies
  • 14 likes
  • music
  • 4420 Views
  • 43 replies
  • 14 likes

Superuser Contribution Certain songs just won't play

So i'v had spotify premium for about 6 monhts give or take and now a few songs will not play regardless wether it's on my phone or computer. It's only a few that i'm certain are available in my country,as the rest of the album has no trouble playing,...

  • Newbie
  •   So i'v had spotify premium for about 6 monhts give or take and now a few songs will not play regardless wether it's on my phone or computer. It's only a few that i'm certain are available in ...
  • Guido
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Other
  • 382 Views
  • 1 replies
  • 0 likes

Xbox One Update Compression

DeviceXbox One X My Question or Issue Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was before. Any way of fixing this for xbox one x?

  • Newbie
  •    Device Xbox One X     My Question or Issue  Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was be...
  • 656 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 656 Views
  • 0 replies
  • 1 likes