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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1528 Views
  • 15 replies
  • 5 likes
  • Other
  • 1528 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17566 Views
  • 8 replies
  • 1 likes
  • Other
  • 17566 Views
  • 8 replies
  • 1 likes

Spotify 'forgets' that shuffle is turned on

PlanPremiumCountry GermanyDeviceJBL Playlist When I start a playlist on shuffle on my JBL Playlist (with built-in Chromecast) the shuffle option resets (the sign is still green though) but it either starts over with the last added song I added to the...

  • Regular
  • Plan Premium Country  Germany Device JBL Playlist   When I start a playlist on shuffle on my JBL Playlist  (with built-in Chromecast) the shuffle option resets (the sign is stil...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Spotify Connect between to Networks

Hello, first a lot of information:home-network: 192.168.4.0/24guest-network: 192.168.5.0/24 VLAN 5yamaha-receiver: 192.168.4.9/24router / firewall: sophosmy smarthphone os: Android 8 my guest at home are using an own network, where only the internet ...

  • Newbie
  • Hello,   first a lot of information: home-network: 192.168.4.0/24 guest-network: 192.168.5.0/24 VLAN 5 yamaha-receiver: 192.168.4.9/24 router / firewall: sophos my smarthphone os: Andro...
  • 624 Views
  • 0 replies
  • 0 likes
  • Connect
  • 624 Views
  • 0 replies
  • 0 likes

Solved!! [Web Player] Don't play any music

PlanFreeCountryBrasil DevicePCOperating SystemWindows My Question or Issue Since day 17 my spotify web player does not play any music, it appears as if I had not played in any yet In "played recently" shows that I played some but this did not happen....

  • Casual Listener
  • Plan Free Country Brasil   Device PC Operating System Windows   My Question or Issue  Since day 17 my spotify web player does not play any music, it appears as if I had no...
  • grimesidosa
  • Casual Listener
  • 1502 Views
  • 2 replies
  • 0 likes
  • Other
  • 1502 Views
  • 2 replies
  • 0 likes

Search History Between Devices

Hello Guys, Please vote on the below idea, so we can have all the searches synced between devices. I took the libery to ask you for this in the idea if you think that this is a good idea. If not please keep it simple. https://community.spotify.com/t5...

  • Regular
  • Hello Guys,    Please vote on the below idea, so we can have all the searches synced between devices.  I took the libery to ask you for this in the idea if you think that this is a ...
  • 772 Views
  • 0 replies
  • 1 likes
  • Other
  • 772 Views
  • 0 replies
  • 1 likes

Alexa just play one track!!

PlanPremiumCountryUK DeviceEcho Dot/Sonos Connect AmpOperating SystemN/A My Question or Issue Hi All.If I request a track through alexa...eg..."alexa play baby shark in kitchen"She does what she is told, probably begrudgingly. I'm sure it used to be ...

  • Newbie
  • Plan Premium Country UK  Device Echo Dot/Sonos Connect Amp Operating System N/A   My Question or Issue   Hi All. If I request a track through alexa...eg..."alexa play baby ...
  • 283 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 283 Views
  • 0 replies
  • 0 likes

Spotify compatible mobile device

Hello I was wondering if I could use spofity on Nokia 105 or Samsung B310E? I have a spotify premium plan.

  • Newbie
  • Hello I was wondering if I could use spofity on Nokia 105 or Samsung B310E?   I have a spotify premium plan.  
  • Mantisentil
  • Community Legend
  • 3483 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 3483 Views
  • 1 replies
  • 0 likes

Streaming bitrate Spotify app on late model Samsung TV?

PlanPremiumCountryAustraliaDeviceSamsung TV UA55MU6100WXXY (purchased new in mid 2017)Operating SystemTizen My Question or Issue At what quality setting does Spotify stream on a late model Samsung TV if we have a premium subscription?I ask because I ...

  • Newbie
  • Plan Premium Country Australia Device Samsung TV UA55MU6100WXXY (purchased new in mid 2017) Operating System Tizen   My Question or Issue  At what quality setting does Spotify str...
  • aaronshaverpdx
  • Casual Listener
  • 930 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 930 Views
  • 1 replies
  • 1 likes

Superuser Contribution Two artists named Petra are shown as one

The Christian band Petra, one of the most influential Christian Rock bands of all time, is being confused with a modern artist by the same name. My Release Radar recently featured the song "Mambo Ni Leo" that can be seen above, although I have no int...

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  • Casual Listener
  • The Christian band Petra, one of the most influential Christian Rock bands of all time, is being confused with a modern artist by the same name. My Release Radar recently featured the song "Mambo Ni ...
  • Guido
  • Spotify Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Coda - artist- has wrong information

So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist and suddenly the page for him has the face of a random dude, a picture of a dog, a playlist in French, and instagram inform...

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  • Newbie
  • So really I don't know where else to say this, as I don't represent him. But I was listening to CODA, who is a JAPANESE artist  and suddenly the page for him has the face of a random dude, a pic...
  • Guido
  • Spotify Legend
  • 949 Views
  • 1 replies
  • 0 likes
  • Other
  • 949 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update F'ed things up..

PlanPremiumCountryNetherlands Device(OnePlus 5, PC, Playstation 4)Operating System(Android Oreo, Windows 10,Playstation4) My Question or IssueSo you guys decided to update stuff and now everything here is broken.. My Playstation doesn't play the musi...

  • Newbie
  • Plan Premium Country Netherlands   Device (OnePlus 5, PC, Playstation 4) Operating System (Android Oreo, Windows 10,Playstation4)   My Question or Issue So you guys decided ...
  • Peter
  • Spotify Legend
  • 453 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 453 Views
  • 1 replies
  • 1 likes

Superuser Contribution Why Spotify Link don’t plays as Player in Facebook

PlanPremiumCountry Australia DeviceIPhone 6SOperating SystemiOS 10My Question or Issue When I’m sharing a Spotify Song Link it wont come up as a music player in Facebook anymore like it use to be??? What’s happen why you guys remove this Funktion fro...

  • Casual Listener
  • Plan Premium Country   Australia   Device IPhone 6S Operating System iOS 10 My Question or Issue   When I’m sharing a Spotify Song Link it wont come up as a music player in...
  • Katerina
  • Spotify Legend
  • 934 Views
  • 3 replies
  • 0 likes
  • Other
  • 934 Views
  • 3 replies
  • 0 likes

Unknown device connected, music playing sporadically

PlanPremiumCountryUnited StatesDeviceMoto Supra e5Operating SystemAndroid My Question or IssueHello! I'm having the world's weirdest issue that I've never experienced before while using Spotify. This morning, my phone informed me that there was a dev...

  • Casual Listener
  • Plan Premium Country United States Device Moto Supra e5 Operating System Android   My Question or Issue Hello! I'm having the world's weirdest issue that I've never experienced before ...
  • serenatea
  • Casual Listener
  • 485 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 485 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution When will Spotify be available in Dubai

Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the money I spend on van and the primune service on Spotify...

  • Visitor
  • Hello, I live in Dubai and please I want to know why Spotify isn't available yet here can anyone till me when the service will be lunched here in the uae because am gonna broke soon from all the mone...
  • Daisy
  • Spotify Legend
  • 3774 Views
  • 2 replies
  • 0 likes
  • BB10
  • 3774 Views
  • 2 replies
  • 0 likes

Web player crashes - chromebook

PlanFreeCountryUnited KingdomDeviceSamsung Chromebook Plus (2017)Operating SystemChrome OS My Question or Issue My web player crashes every time I open an artist page or an album. I am given the 'something went wrong while displaying this web page' e...

  • Newbie
  • Plan Free Country United Kingdom Device Samsung Chromebook Plus (2017) Operating System Chrome OS  My Question or Issue  My web player crashes every time I open an artist page or a...
  • magnus31415
  • Casual Listener
  • 1432 Views
  • 5 replies
  • 4 likes
  • 1432 Views
  • 5 replies
  • 4 likes

Solved!! Marantz M-CR610 asking for Spotify Premium Account but I do have one

PlanPremiumCountry UKDeviceMarantz M-CR610Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am a new Family Premium Spotify User. I have a Marantz M-CR610 which has Spotify. I want to send music to it from the Spotify App...

  • Casual Listener
  • Plan Premium Country  UK Device Marantz M-CR610 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   I am a new Family Premium Spotify User...
  • ratomago
  • Casual Listener
  • 1597 Views
  • 1 replies
  • 0 likes
  • Marantz
  • 1597 Views
  • 1 replies
  • 0 likes

Automatical resume on Echo

PlanPremiumCountry DeviceEchoOperating System My Question or Issue Hi since a few month I have the problem that Spotify automatically resumes the last Playbook (for my kids) on Echo within an undefined random time.I already stopped all notifications ...

  • Newbie
  •   Plan Premium Country   Device Echo Operating System   My Question or Issue   Hi since a few month I have the problem that Spotify automatically resumes the last Playb...
  • 250 Views
  • 0 replies
  • 0 likes
  • Other
  • 250 Views
  • 0 replies
  • 0 likes

Superuser Contribution Public playlist limit?

I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a limit on how many playlists I can make public?

  • Newbie
  • I have a premium account and I currently have 218 public playlists. But 18 of them doesn't show on my profile, the oldest 18 of them to be exact. So is there a  limit on how m...
  • Peter
  • Spotify Legend
  • 2653 Views
  • 1 replies
  • 5 likes
  • Other
  • 2653 Views
  • 1 replies
  • 5 likes

Wondering if I’ll lose premium

Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where it’s the student plan, will Spotify remove my premiu...

  • Newbie
  • Hi, I live in Newfoundland Canada but I’m going to the mainland now in a few days and I could be visiting Quebec, I was just wondering if I use Spotify (I have the student discount) in Quebec where i...
  • Agustin6
  • Composer
  • 305 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 305 Views
  • 2 replies
  • 0 likes

Solved!! Music Under Incorrect Artist

My Question or IssueTo anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM, a Korean artist, who coincidently has the same stage name...

  • Casual Listener
  •  My Question or Issue To anyone who sees this -- how do you report a song under the incorrect artist? For my case, there is a song called Seconds by RM, a French artist, that is listed under RM...
  • Rae347
  • Casual Listener
  • 426 Views
  • 2 replies
  • 0 likes
  • music
  • 426 Views
  • 2 replies
  • 0 likes

Web Player doesn't work. It only works when turn on VPN.

I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner, the playback status just freezes at 0:00. I only ...

  • Visitor
  • I had the same issue with the desktop app but managed to fix it by luck. The problem is whenever i click play, no matter if it's a song or album, it doesn't play. No artwork pop up in the left corner...
  • user-removed
  • Not applicable
  • 755 Views
  • 3 replies
  • 1 likes
  • Other
  • 755 Views
  • 3 replies
  • 1 likes