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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Covenantbirmingham
  • Visitor
  • 3733 Views
  • 28 replies
  • 6 likes
  • Other
  • 3733 Views
  • 28 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 18261 Views
  • 8 replies
  • 2 likes
  • Other
  • 18261 Views
  • 8 replies
  • 2 likes

Superuser Contribution quik problem solving

if you want a problem to be solved quickly: use twitter (dm) to contact spotify (cares)! they respond within a few minutes and help you to find the best solution.

  • Newbie
  • if you want a problem to be solved quickly: use twitter (dm) to contact spotify (cares)! they respond within a few minutes and help you to find the best solution.
  • Guido
  • Spotify Legend
  • 490 Views
  • 1 replies
  • 0 likes
  • problem
  • 490 Views
  • 1 replies
  • 0 likes

[Your Music] I can't hear my music

I try everything but i never her again my music on spotify. I try youtube to i can hear sound but on spotify i can't. What i must do for listen music again? I use free spotify. Because premium is really expensive for my country.Turkey,IstanbulLenovo ...

  • Casual Listener
  • I try everything but i never her again my music on spotify. I try youtube to i can hear sound but on spotify i can't. What i must do for listen music again? I use free spotify. Because premium is rea...
  • allamçıldırcam
  • Casual Listener
  • 1352 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 1352 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Amazon Echo] Link Spotify Account

I have 3 echo dots in different rooms, Spotify premium link via the Alexa App.It has always worked fine in all rooms just say ‘...play spotify’ and it will. Recently in one room it says that I need to link my Spotify premium account through the Alexa...

  • Casual Listener
  • I have 3 echo dots in different rooms, Spotify premium link via the Alexa App. It has always worked fine in all rooms just say ‘...play spotify’ and it will. Recently in one room it says that I need...
  • Mcr2
  • Casual Listener
  • 1362 Views
  • 4 replies
  • 0 likes
  • music
  • 1362 Views
  • 4 replies
  • 0 likes

Multiple Sessions... or new one pop up

At Premium account and whatever browser to use i load the web player and already has 2 sessions... nothing works until i select one of them. After a some time listening music stops and shows the green bar that is at a new session and stopped at the e...

  • Roadie
  • At Premium account and whatever browser to use i load the web player and already has 2 sessions... nothing works until i select one of them. After a some time listening music stops and shows the...
  • rekle
  • Roadie
  • 521 Views
  • 2 replies
  • 0 likes
  • Other
  • 521 Views
  • 2 replies
  • 0 likes

Alexa Echo only plays songs recently added to my Library?

PlanPremiumCountryUSA DeviceAmazon Echo Dot My Question or Issue When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added within the last year or so to my library. It never plays songs I added a while ago. When I scro...

  • Newbie
  •   Plan Premium Country USA  Device Amazon Echo Dot   My Question or Issue  When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added withi...
  • 822 Views
  • 0 replies
  • 2 likes
  • music
  • 822 Views
  • 0 replies
  • 2 likes

No info on artists revenue for customers ?

Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining even the basics of how Spotify calculates / shares revenue ...

  • Newbie
  •   Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining ...
  • 462 Views
  • 0 replies
  • 0 likes
  • Other
  • 462 Views
  • 0 replies
  • 0 likes

Issue fixed

PlanPremiumCountryUSADevicePixel 2Operating SystemPie My Question or Issue

  • Newbie
  •   Plan Premium Country USA Device Pixel 2 Operating System Pie   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 434 Views
  • 1 replies
  • 0 likes

Songkick working for Bandcamp, not Spotify - kindly advise

Hello - Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name : Gone Marshall, profile https://open.spotify.com/artist/7mBpwxFz4OPZRcc19WRv2W?si=DuV9VFOBQ3-BultpfG0Gqw Thanks for any assistance...

  • Music Fan
  • Hello -    Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name :   Gone Marshall,  profile  https://ope...
  • 324 Views
  • 0 replies
  • 0 likes
  • music
  • 324 Views
  • 0 replies
  • 0 likes

Spotify doesn't play music on google home

PlanFreeCountry ItalyDeviceGoogle home miniOperating SystemAndroid My Question or Issue Hi,I have a problem. I have already read similar messages in the community but i didn't find the solution.With my spotify account google home mini doesn't play mu...

  • Newbie
  • Plan Free Country  Italy Device Google home mini Operating System Android   My Question or Issue   Hi, I have a problem. I have already read similar messages in the commu...
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Solved!! What can replace chromecast audio

Hello !I have a spotify premimum account.I have an old hi-fi system, and i'd like to play spotify on it with my phone in airplane mode. I have seen that I can do that with a Chromecast Audio, but it's impossible to buy it in France now. So, I ask you...

  • Casual Listener
  •  Hello ! I have a spotify premimum account. I have an old hi-fi system, and i'd like to play spotify on it with my phone  in airplane mode. I have seen that I can do that with a Chromecas...
  • max_e87
  • Composer
  • 4651 Views
  • 3 replies
  • 0 likes
  • 4651 Views
  • 3 replies
  • 0 likes

How to upload local mp3 file to web player

I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. They all say to go to some sort of "settings" tab, which I ...

Screenshot 2018-12-29 at 2.55.42 PM.png Screenshot 2018-12-29 at 2.45.01 PM.png
  • Regular
  •   I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. ...
  • Maxim
  • Spotify Star
  • 4601 Views
  • 1 replies
  • 0 likes
  • music
  • 4601 Views
  • 1 replies
  • 0 likes

Solved!! How to turn off binaural effects

PlanPremiumCountry UKDevice headphones (sony) My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to prevent me not hearing parts of songs that are played in the left ear only, Id like...

  • Newbie
  • Plan Premium Country  UK Device   headphones (sony)   My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to p...
  • landonharris88
  • Composer
  • 20722 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Sony
  • 20722 Views
  • 1 replies
  • 0 likes

Song Disappear from spotify

https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?

  • Casual Listener
  • https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC   This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?
  • landonharris88
  • Composer
  • 498 Views
  • 1 replies
  • 0 likes
  • Other
  • 498 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google Home, Telia and Spotify account?

PlanPremium (Telia invoice)CountrySwedenDeviceGoogle HomeOperating SystemGoogle Home My Question or Issue Looking for a way to connect my Google Home device to my Telia Spotify Premium Account. Logging in to Spotify, it says that my account is "free"...

  • Visitor
  • Plan Premium (Telia invoice) Country Sweden Device Google Home Operating System Google Home   My Question or Issue  Looking for a way to connect my Google Home device to my Telia ...
  • Peter
  • Spotify Legend
  • 1454 Views
  • 6 replies
  • 0 likes
  • Other
  • 1454 Views
  • 6 replies
  • 0 likes

Other Suggested Music

What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed in 2-3 at a time so I lose my 6 skips quickly. I un...

  • Newbie
  • What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed ...
  • 303 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 303 Views
  • 0 replies
  • 0 likes

Spotify for Djay - some tracks not available?

PlanPremium / FamilyCountryUKDeviceIpad, HTC U11 phone, Desktop PC, Yamaha RN-602 My Question or IssueThere are a number of tracks which I am able to play in playlists in Spotify, on any/all of my devices, that will not play via Algoriddim's Djay app...

  • Casual Listener
  •  Plan Premium / Family Country UK Device Ipad, HTC U11 phone, Desktop PC, Yamaha RN-602     My Question or Issue There are a number of tracks which I am able to play in playli...
  • davebeep
  • Casual Listener
  • 2272 Views
  • 1 replies
  • 0 likes
  • music
  • 2272 Views
  • 1 replies
  • 0 likes

How do I import Itunes playlists

Hi,I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens.Please help me Greetings Enno

  • Newbie
  • Hi, I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens. Please help me   Greetings Enno
  • uuuyou
  • Newbie
  • 330831 Views
  • 38 replies
  • 9 likes
  • Web Player
    Windows
  • 330831 Views
  • 38 replies
  • 9 likes

Unfamiliar artist

I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see that artist as its own playlist created for me as ...

  • Newbie
  • I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see...
  • Jose_M
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • Other
  • 571 Views
  • 1 replies
  • 0 likes

Messenger extension for group playlists not working

PlanFreeCountry USADeviceNexus 5XOperating SystemAndroid My Question or IssueEarlier this year, I tried out the Spotify extension on Facebook Messenger for making group playlists. I didn't have any friends interested in doing the playlist at that tim...

  • Casual Listener
  • Plan Free Country  USA Device Nexus 5X Operating System Android   My Question or Issue Earlier this year, I tried out the Spotify extension on Facebook Messenger for making g...
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Not Working on Google Home Mini

PlanPremiumCountry USDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueHi, I just got a Home Mini for the first time and I can't get it to play anything on Spotify. My account is linked and it says that it is my default music provider...

  • Newbie
  • Plan Premium Country  US Device Google Home Mini Operating System Android   My Question or Issue Hi,   I just got a Home Mini for the first time and I can't get it to play a...
  • 348 Views
  • 0 replies
  • 0 likes
  • Other
  • 348 Views
  • 0 replies
  • 0 likes